Star KLCC by BHS

The lighting (white lights) doesn’t make the place look cosy. The decor could be better. Only 1 key card for a 2 bed place is not convenient

This is the perfect location to stay if in Kuala Lumpur. The apartment is very spacious and clean. It has a fully equipped kitchen (oven, microwave, washing machine), a nice living room with a comfy couch and a large TV. The bathroom is clean and spacious, toiletries available. The bedroom is large, there is a big closet and the bed is very comfortable. There is another smaller room with a large bed which we did not use. The apartment is located in the Star complex, so you have access to all of the complex facilities: a fully equipped gym, a nice rooftop pool and the most amazing pool at the 7th floor. The pool was the highlight of our stay, we enjoyed is so much. The view from both the pool and our apartment was great (Petronas Towers right in front). The location was perfect, 5 mins walk to KLCC. Would definitively stay here again!

The AC from the smaller room was leaking, but it was not such an issue, since we didn't use that room. Some instructions on how to dispose the garbage would be very useful.

Absolutely beautiful apartment building. Stunning views of Petronas Towers, fantastic location.

Nothing

Everything was good the location perfect

I like the location and the apartment was good

Location is perfect

Got scammed by Indian guys who provided us with a room completely different from the one in the photos. They said that room was busy right now, so the only room they have is this new one, which has no view and a small window. It was late and we were tired, so we didn't argue much.

Everything, the person in charge (Omar Faruk) was very helpful and willing to go the extra mile to keep us satisfied.

Nothing...

Had a great stay at the hotel! The room was clean and comfortable, the staff were warm and welcoming, and the service was excellent throughout. The location was only 5mins walk to KLCC. Very satisfied overall — would definitely return and recommend to others!

Location

Checking took over an hour and despite telling the team in advance I had lots of luggage as travelling with baby dmso had luggage, pram, car seat, cot etc there was no trolley to help. My nanny and baby was taken to a room which was meant to be our room when I waited with the luggage for help but the room wasn’t cleaned, crisps and popcorn all over the floor. I then get taken to another room and nanny and baby aren’t there but they couldn’t tell me where they were. I then asked before how often room was cleaned they said everyday. I said I didn’t need it but would message when I did so they could come in as baby could be sleeping. On days I didn’t ask for cleaning which consisted of towel change and water they came in without any authorization and then when I asked for cleaning which I asked for sweeping of floor, bathroom cleaned and clean towels it never got done. In a 6night stay I got done once. The final straw was telling them at arrival on my departure I would be leaving at 7am was this an issue and how to get help with my luggage. They said no problem I will have 3men there and then I couldn’t get my deposit returned. I On morning of departure 7am came and went, 7.30am came and went and 8am we eventually left after I had to do all the luggage in my own and my deposit wasn’t returned as no one came to take back the property as promised. I tried call and message on the morning and no response and even reminded them the day before. It’s a shame this experience as otherwise it would have been perfect.

This property is our go-to whenever we’re in KL! The location is incredibly convenient—right in the heart of KLCC, with easy access to everything we need. We also really appreciate how responsive and helpful the agents are; they’re always just a quick WhatsApp message away. Overall, it was another fantastic stay. We’ll definitely keep coming back and highly recommend it to others!

Overall, it was a great stay. The bed was large, the room was clean, and it had a washing machine and dryer. The location and view were also very good. It would be perfect if a reserved car park was available. Waste time and energy just for parking.

Omar was amazing and super helpful throughout

Nothing - it was all great

Perfect location with an amazing view on petrona towers and calm rooftop pool. Big room with nice living room and ac. Included fully equiped kitchen with washer.

What is important to note is that it’s a residence building and that there therefore is no regular check in or cleaning like you might be used to in a hotel. The checkin was a bit confusing because we weren’t aware but the guys took great care of it and were very helpful.

Nice lobby on the ground floor , that’s it. Also, the swimming pool on top floor is a joke

Apart from the strange smell in a bathroom and a leaking AC, the check in process was really weird. Had to wait for 15 mins for a guy to go downstairs to check me in. And all the information was not provided beforehand. So after going to the apt, I had to go downstairs again for a WiFi upgrade because they don’t even tell you the WiFi password unless you ask yourself, there’s no info given in the apt. BUT the worst thing is that they will keep your belongings if you forget them after checking out and will lie to your face. I forgot my golden ring there, the ring was left in a very visible place. I asked the manager to look for it and return the ring, but they said they found nothing, which is a complete lie.

It was as was described

The view and the property was worth it. Loved every part of it.

The bathroom can be abit smelly at times

Great location.

10/10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ What can I say... The apartment was absolutely splendid. Just a short 5 minute walk to Petronas Towers and Suria KLCC shopping centre, and directly next door to a good supermarket. Omar and Mohammed went out of their way to help us with checkin and make sure the property was to our satisfaction. They are splendid, and the property is excellent and very well equipped. The facilities were incredible, especially the outdoor pool on the 6th floor. Felt like we were on a resort! Very good value and excellent service. This is a gem within Kuala Lumpur.

Everything was good, good spot and the agent Omar was very kindly and helpful and explained everything very well👍

Omar the host came to hand over the keys and give as a small tour of the building and the appartement. If there were issues he answered the whatsapp very fast.

Parking of the car was kind of a issue.

Very cool apartment, clean, spacious, 2 min walk to TT. I think this is one of the best place to see Petronas Twin Towers from infinity pool or bedroom window. View is amazing.

Drying rack for swimming costumes will be good. Few items were broken not been pick up like extractor fan, one of the fan was stop working middle of night and broken umbrella was left in property.

Great facilities, excellent location. Omar and Mohammed very helpful throughout the stay. Kept in touch when delays to travel affected check in time

I didn't have anything I didn't like. Facilities exceeded expectations.

The owner Omar Faruk is really helpful and ready to assist us with everything. The location is 5 minutes to the Towers and the building has a wonderful rooftop pool.

I had a fantastic stay at Star Residences KLCC! The apartment was spotless, with a bright and sunny room that made my mornings even better. The bed was extremely comfortable, ensuring a great night’s sleep. One of the highlights was the stunning city view, especially beautiful at night! The host managing the reservation was very friendly and responsive, making the whole check-in process smooth and hassle-free. The building itself offers great facilities, including well-maintained pools, which were perfect for relaxing after a long day of exploring Kuala Lumpur. Overall, an excellent choice for anyone looking for a stylish and comfortable stay in KLCC. I would definitely return!

My stay in this apartment was absolutely flawless. The space was impeccably clean, featuring a large, sunny room with plenty of natural light, a comfortable bed, and a spacious bathroom. The apartment was fully equipped with everything I needed, making my stay incredibly convenient. One of the highlights was the breathtaking infinity pool on the 69th floor, offering stunning panoramic views that truly left me in awe. Additionally, the gym, pool, and other amenities on the 6th floor added to the experience, making my stay even more enjoyable and relaxing.

Great facilities, very clean and modern apartment.

Would have been nice to have seperate pool towels made available to us.

Everything was cool, I stayed there already second time, advise this place!

Our stay at this apartment was great. We were located on the 51st floor which gave us fantastic views of the city. It's spacious and perfect for a couple. The location is also ideal, only about 5 min walk to PETRONAS and Suria Mall. I would definitely recommend it! Just as a suggestion for the property manager, I'd say to provide more equipment for the kitchen. Even if most people prefer to go out for food, it's still an apartment so it should be fully equipped. Also, provide some coffee and tea for guests as most places do. This is a nice gesture, doesn't cost much and makes guests happy. Other than that, it's just amazing!

The residence have 3 pools. 1 big pool and another 2 Skypool with nice view, but the Skypool is smaller. The Jakuzzi is superb. The room and all the facilities are clean and in good conditions. The location is very near to KLCC, just a walking distance. The staff is friendly and helpful. Definitely will stay here again.

So difficult to find the designated parking coz they only provide basement and box parking number. Would like to strongly suggest to inform the pillar number together with the basement and box parking number to customer.

Room is very nice

Good

The apartment was really spacious and the facilities were great. Pools were superb and with a unique view to the Petronas Towers. Location could not be better. I would definitely stay here again if I come back

The host was waiting for us. very friendy. But as we were all adults, we were only given originally two keys. we requested 4 but only given another, which restricted everyone plans to do their own thing !!

The apartment was tired in décor and dirty doors and walls finger marks etc. floors not moped and sticky under foot. The hop didn't work. the main ensuite smelt sour and could of done with a deep clean

Room is very nice

Good

Amazing property, well maintained, great location and value for money. Mohammed Naim was very helpful, quick to respond and professional

Omar maeem good man

Nothing

The location was excellent as it was close to KLCC and Bukit Bintang, the host was there to meet us when we arrived and the parking was fairly easy and clear. Once we were in the apartment that we actually booked, we were pleased with the size, comfort and view. The bed was comfortable and the wifi was strong.

We arrived at the apartment building and the host was there to meet us. We were given the key card and parked our car. We then made the payment and was told the location of our apartment - so far so good! Then...when getting into the apartment (which we had booked 4 months previously), I noticed that there was not a view as promised and more alarmingly, there was only one bathroom. We had booked and paid for two bedrooms and two bathrooms. I immediately messaged the host and he replied "Yes mam, one bathroom". I then proceeded to explain that I had booked 2 bathrooms as we needed 2 bathrooms for our party and I sent a copy of our confirmation. The host then replied "Ma'am please manage these bedrooms for us". I replied again that I had to move to an apartment with 2 bathrooms. He then replied "two bathrooms not possible". I then asked for a refund. His next message was "Now you check booking.com, don't have room." I then repeated that I had booked months ago so I would need a refund. The host finally said he would move us. We were moved to the apartment featured in the photos on our booking. This interaction was very stressful and upsetting as my husband is in a wheelchair and it was lots of unnecessary moving. Other issues with the apartments were: - Very sparse table and kitchenware, which impacted our Christmas dinner preparation and consumption - ridiculously, there was only one table knife! - There was no hairdryer. I complained about this and one was delivered on the evening of our second day. - The fuse had tripped on the hot water and when I reported no hot water on the first morning, the reply was "turn on the switch" I would definitely stay in these apartments again but not with this host.

The location was amazing . And the staff Mr Muhammed naim was amazing person . Who helped us is Al means . It's just 2-4 minutes walk away from PETRONAS klcc mall. Mr Muhammed also helped us store our bags after check out .

Nothing .

Star residant very nice view Checker in puickly when we arrive thank you

Good

nice room

nice place very near klcc

nothing

Great apartment

All is good

Excellent location Amazing facility Great staff Highly Recommended! Five stars

Facilities are amazing and accessible to local amenities

Nothing

Everything was great including the guy that handed over the key. Almost brand new building. Quality furnishing. Good size TV. Very Nice shower. Great AC

Had to pay cash on arrival. Seems to be common in KL at least.

All good staff is very help me

Everything all god

Managed by privet host , he is nice ,helpful The property was clean but room service is not good Ac not good

The AC , the room crevice

Very nice

No things all is good

good room and place

The room and place are good

Very good choice + Its very good suite , clean, lovely view and the location is 10 min away from all good places The staff was very nice We recommend thisss

Good

Room is is nice

Good

Ask where my deposit but no response, need me go again the place minta my deposit 🙂

Everything nice and comfortable ⭐️⭐️⭐️⭐️⭐️

Thts no comment. Everything okay.

Very good and close to KLCC

View and close to City Center

The apartment is very accomodative and easy to commute to anywhere- plus its spacious although with one bedroom. also they have smart tv!! so u can binge with ur loved ones

prolly can provide us with cooker so its easier to cook

Location and building facilities

Furniture

Is very good

Great apartment! The view from the pool is magnificent! The room had everything you needed. I recommend it!

The view was superb and the location is just perfect

I like the place the rooms and the Environment

The kitchenette is incomplete when we arrive. Supposed all must complete and prepared no need for us to ask and u will provide it.

room is very nice

Good

Good and clean place to stay

Nothing

near Petronas, good view from swimpool, polite staff. clean room. All very good

everything was good

Everything all good

I will Cole later

The swimming pool was cool enough, also the view from the room was amazing.Overall a good experience

I liked the responsiveness of the care taker. And the view was amazing. It was great having the rooftop pool accessible for free.

The cleaning was upon request. Would recommend a better cleaning schedule.