Hock Lee Hotel & Residences

the room is soundproof

the wifi connection u only stand at the door can get the wifi and the staff insist that's wifi

good

parking

I really liked the housekeeping service. We left the room in the morning, and by the afternoon, our room had already been cleaned. Such great and efficient service!

Nothing

I like the comfy of the room and bed, environment was quite at night.

The breakfast choices need to improve. Quite far from other eateries.

Lo staff molto disponibile e cortese! Tutti i giorni bottiglietta di acqua da mezzo litro e asciugamani puliti

Se sevo trovare dei contro direi la moquette come unica cosa! Ovviente da tenere presente che il livello di pulizia non è quello italiano ma comunque la struttura e la camera la pulivano tutti i giorni

i dont take breakfast and location not good

abandon mall

Besttt

I like

very nice place to stay

the food must be improve

The hotel was clean and comfortable. I also liked the basement parking, which was very convenient.

The glass windows in the room looked a bit dirty, as if they had not been cleaned for a while.

Ok

No

location is good to access the center of city

the out side glasses are not clean so that i cant able to experience out side view properly, please make it clean the glass from out side

Nice room with a nice view. Liked the swimmin pool.

Every morning 5 30 am the sound from the moskee.

Kesemua

Tiada

pemandangan yang menarik

televisyen siaran kuno

Quiet and comfortable.

Toilet cleanliness need to be improved a little bit. Children pool a bit small. 5-6 children will make it full. My daughter loves to play in the pool. She wasnt satisfied for longer time since it started to be crowded.

The pool was lovely and the nearby vegetarian restaurant was nice.

The shower had some mold, which they came to clean when we asked. The safe didn't work. The toilet kept getting blocked, which they unblocked each time but they left the splashed water all around the toilet for us to clean up. I had a booking with breakfast, but when I added an extra night using the Manage Booking option on booking.com, we paid a higher nightly rate for the extra night and lost our breakfast for all nights! I spoke to staff at the hotel, and they said I needed to contact booking.com about it. When I contacted booking.com online, they said to contact the hotel.

the dishes was mouth watering 🩷 all was excellent.

Bestt

Bestt

My room facing sungai ada sunrise.. cantik sangat

Paip dalam bilik air tu bila buka ada leaking

Best.

Just too silence.

I really love the room.

Maybe need to improve bathroom and toilet cleanliness.

All good service

the room door need to adjust bit is too tight and difficult to open/closed.

didnt like the part big rubbish next to exit gate parking.

Völlig ausgestorbene Gegend

Saya suka pemandangan. Boleh nampak sungai lebih lagi gunung santubong. Cantik sangat.

Kalau boleh masa cleaning tu, buka tingkap ke, i feel the dust berterbangan di udara. Dan saya dapat alergik. Clean the air-conditioning supaya tak da rasa habuk.

風呂場が汚すぎる。 レンジがない。 全体的に清潔感がかけている。 四つ星といわれるほどではない。

价钱还可以，还提供早餐。

床单又旧又黄，还有不知道什么印。洗澡的空间的墙壁细缝很黑很脏。房间地上一半是地毡不理想。椅子坐垫已陷下去。床上提供两个小枕头应该不是很干净。

Bilik yang selesa, bersih dan kemas. Lokasi juga strategik serta mudah untuk pergi ke tekpat makan dan tempat menarik. Staf hotel ramah dan proses dadtar masuk berjalan lancar

Kolam renang yang kurang memuaskan. Tempat berehat seperti kerusi rehat tidak banyak sedangkan pengunjung yang datang ramai. Selain itu signange untuk tempat2 tertentu tiada. Agar sukar untuk mencari tempat contohnya gym.

Location

Plumbing has issues

The location is near eateries.

The view is beautiful, and the location is great. However, we were unable to fully enjoy the scenery because the windows were very dirty, and the toilet was not properly cleaned. We kindly suggest using an effective bleach-based cleaner to improve cleanliness. It’s a real shame, as the property is lovely and offers a fantastic view overlooking Kuching city and the waterfront.

The staff is really helpfull and kind, the free parking is easy to use and the room were confortable

The rooms might need some refreshments but overall it was clean and confortable

Spacious room. Reasonable price. Within reach of most part of town. Lots of eating places within walking distance.

The coffee cups are overdue for replacement. The glass windows badly need a good clean up to see the beautiful view of the river, the scenaries, Mt.Santubong. Internet TV with access to movies, news are better than current outdated movies.

I love the view, the breakfast is good not too say very very good but acceptable. My stay was comfort.

Too bad the wndow need to be clean. The Ac in my room was not very cold even i already set 10°c and still the room temperature showed me around 24°c to 26°c, sound acceptable right? You need to stay in that room than you'll know what I mean. But overall it's ok to stay at hock Lee. But please owner, do something for the residence hock Lee, it still can be save.

Near the old town

Non

Staff, location, food

Facilities in the hotel room.. need to upgrade the TV broadcast

Friendly staff, big rooms and comfortable beds, nice breakfast, close to some nice local restaurants and about a 40 minutes walk to the waterfront area which is worth doing (but Grabs are easy to get and very cheap,) good WiFi in the rooms, hot showers,

Not enough seating round the pool at busy times, gym area is poorly maintained

Comfortable and large beds

The bathroom door couldn’t be closed. There is no lock. The lift doors close quite fast, my child almost trapped with it.

Swimming pool

Inadequate towels, so-so cleanliness

Convenient

Customer service and clean area

Staf Frienly n more parking

Everything okay except WiFi

Look into the WiFi make sure everything goes well

Large room, comfortable pillow, water heater very good, heats up instantly

Dirty windows obstructing view. The air control control via Honeywell is useless and has a mind of its own. I had to suffer 21C cold for 2 nights. Suffering

Good

Clean and comfortable

Everything nice and Good.

Please clean the window..window look dirty .. the view from room nice but very upset to see coz of the dirt.

Very good

Nous avons eu un problème et avons du raccourcir notre séjour. Le personnel nous a aidé à trouver une solution et pour quand même nous rembourser alors que c’était non remboursable. Propre.

if can clean up karpet is very nice. all is good. recommeded. feel better to stay again.

I like it that the hotel is not in a crowded area. The breakfast was okay.

Everything except the food is quite expensive.

The food. I order to the room nasi goreng kampung with ayam for RM31 (INCLUDING TRAY TAX) but the rice no rasa and the chicken is chicken peha but been cut on the top..

The location, parking provided inside and outside.

Nearest laundry 10 minutes(walk) from the hotel area

Nil

Nil

Staff were helpful especially in changing room as previous one smelt of cigarettes

Shabby, dated and breakfast was poor. Hotel too far from city centre. Carpets were dirty, windows filthy.

The price

Too cold

Bed

Please make sure it is more clean and change the comforter when the customer request it.

Semua nya,sangat selesa.

Kalau boleh perbanyakan siaran tv terutama siaran sukan dan movie