Phāea Cretan Malia, a Member of Design Hotels

Struttura immersa in un giardino pluviale estremamente rigoglioso e curato. Cucina deliziosa in tutti i ristoranti, camerieri super gentili e disponibili. Spiaggia attrezzata e comoda, dotata di ogni servizio e staff super disponibile.

Avevamo richiesto o (e pagato) una camera vista mare, ma la nostra aveva una vista praticamente ridotta ad un angolo di 20 gradi. Dopo averlo fatto notare, ci hanno proposto di cambiare camera, ma solo l’indomani mattina, per tanto abbiamo desistito visto che la nostra permanenza sarebbe stata di 3 notti. Inoltre le palazzine dove sono locate le camere sono abbastanza datate, così come il punto mare non e’ assolutamente veritiero rispetto alle foto pubblicate sul sito. Peccato…

Beautifully designed lobby and common space area. Beautiful nature well kept. Staff was warm and welcoming.

Its sort of wannabe white lotus if you know what I mean but far from there (not that we expected that to say in advance). Rooms vary in quality and location significantly. Our garden view room was overlooking kids playground with not more than 2 meters of space from the room. At the end we never sat at the balcony. Kind of awkward to get out of the shower and think whether kids will see you naked. Also bit humid, not superb smell in the bathroom. Far from 5 stars quality despite decent size and nice design. Its located in quite a terrible place of Malia (we knew that so no worries; had rentacar and planned to drive around in any case) and hotel restaurants are very nice looking however food quality is just not there for that price. It would be silly to spent these euros in the hotel whereas you can ear far better food and drinks in Elounda or Agios Nikolaos. We pretty much ended up dining out every single night. Also some stuff are just crazy like having no water daily delivered to the room (or you can get it but for extra charge) and having store that sells it but that is open only for cpl hours per day so you get forced to buy bottles at the bar for 4-5 euros. Or like 4 eur espresso and 10 eur glasses of wine and 15 eur aperols. You just start hating the environment with these prices after cpl days regardless of the fact that it looks nice. Beach looks beautiful but waves made it pretty much unswimmable. I read that before I thought that It cant benthat kuch of a problem but it is. You technically cannot swim in the sea if there are waves.

L’établissement tient toutes ses promesses, un lieu où il fait bon vivre et flâner. Mais ceux qui font de ce lieu un endroit unique c’est sont personnel. Accueillant, attentionné, souriant. Le service repose sur eux et ils facilitent notre séjour. Merci encore à tous pour votre professionnalisme.

Les prix des restaurants /bars/snacks sont démesurés pour la Grèce. La plage n’est pas la plus belle de Crète mais elle a le mérite d’être proche de l’hôtel

An unforgettable stay at Phāea Cretan Malia! 🤍 The resort is beautiful, peaceful, and surrounded by lush gardens and nature. We loved the authentic Cretan atmosphere, the elegant design, and the attention to detail throughout the property. The food was delicious, the staff was warm and attentive, and the overall atmosphere was perfect for a relaxing holiday. The beach and pools were wonderful, and everything felt very well organized. A beautiful place that combines traditional Cretan charm with modern comfort. We truly enjoyed our stay and would happily return! ✨

Lovely hotel great for families, staff is very polite and helpful - smiles everywhere

Nothing around/near the hotel. Will need a car to get around or walk up to 30 minutes to the closest town

Das Zimmer war dreckig. Bäder wurden nicht geputzt und unter den Betten lag der Lurch. Trotz Ersuchen an der Rezeption wurde nicht geputzt. Hygienische Bedenken bereits beim Einzug ins Zimmer

Location, restaurants and style of rooms

Lots of families and children using the gym

It was a bit of a wonder world, out of reality kind of vacation. The facilities are great, the landscaping is on point, staff were wonderful and very accommodating. Our cleaning service was a wonderful guy, that changed the bedsheets every other day, wich was great with the humidity. The breakfast had a good variety of, but it was the same, no variation, wich I found a bit dull after a week. The beach is wonderful, with shallow water, perfect for small children.

The proximity to the other hotel with the loud evening program and the air humidity, but that has nothing to do with the hotel itself, it’s just the location next to the see. It was only annoying that everything ( bedsheets, clothes, towels etc) was a bit damp.

Piscine et plage

Personnel de restaurant Chambre pas propre et vieille

We loved the beach area, the friendly staff, the great rooms, and the Almyra restaurant

The pool could have been cleaned more often.

Playa maravillosa muy limpia. Tumbonas cómodas Comimos en todos los restaurantes. Muy buena calidad y servicio. Precios razonables. Personal muy amable.

Todo fantastico

Fantastisk lækkert resort hotel med meget høj kvalitet og en perfekt privat strand. Mad, vin og faciliterer var meget gode. Flotte værelser og kunst. Haven er fantastisk.

Stedet ligger et stykke fra by, og prisniveauet på hotellet er i den høje ende. Vi savnede en bedre politik omkring reservering af liggestole samt uledsagede børn i træningsområdet. Desværre var der meget beskidt og ulækkert i træningslokalet.

Normalerweise schreibe ich nur selten Bewertungen – in diesem Fall mache ich aber gerne eine Ausnahme. Vorweg: Dieses Hotel ist ein Boutique-Familienhotel. Wer einen ruhigen Adults-only-Urlaub sucht oder sich an Kindern stört, sollte besser ein anderes Hotel wählen. (Auf Kreta gibt es übrigens wunderschöne Adults-only-Boutique-Hotels.) Wir waren mit fünf Erwachsenen und drei Kindern unterwegs und genau deshalb war dieses Hotel für uns die richtige Wahl. Wir reisen seit rund zehn Jahren jedes Jahr nach Kreta und haben in dieser Zeit viele familienfreundliche Hotels kennengelernt. Dieses war mit Abstand eines der besten. Man sollte jedoch wissen, dass es sich um ein eher kleines Boutique-Hotel handelt. Wer eine riesige Hotelanlage mit langen Spazierwegen sucht, wird hier wahrscheinlich nicht glücklich. Wir haben ganz bewusst ein Hotel mit kurzen Wegen, direkter Strandnähe und einem flachen Sandstrand gesucht – und genau das haben wir gefunden. Der Strand war für uns hervorragend: sauber, feiner Sand, sehr flacher Einstieg und die Liegen standen angenehm weit auseinander. Besonders positiv fanden wir auch, dass die Liegen nicht schon früh morgens mit Handtüchern reserviert wurden. Die Zimmer sind eher klein und das Badezimmer ist wirklich eng – zwei Personen haben dort kaum gleichzeitig Platz. Uns persönlich hat das aber nicht gestört, da wir ohnehin die meiste Zeit draussen verbracht haben. Das Buffet hat unsere Erwartungen leider nicht ganz erfüllt. Das Essen war gut, aber der Speisesaal wirkte eher funktional und bot weder eine schöne Aussicht noch eine besonders gemütliche Atmosphäre. Das fanden wir etwas schade. Dafür waren die À-la-carte-Restaurants umso besser. Besonders das Amyra hat uns begeistert. Auch das griechische Restaurant war sehr gut, und dort zu frühstücken war jedes Mal ein besonderes Erlebnis. Ein echtes Highlight war der Wein – aussergewöhnlich gut, obwohl wir kein All-inclusive gebucht hatten.

Das kleine Zimmer und leerer Kühlschrank. Buffet hatte keine Aussicht und das essen war etwas Eintönig.

Es ist ein wunderbares Hotel, man ist für sich, freundliches, aber sehr dezentes Personal und einfach was zum Entspannen!!

Nichts

Everything, hospitality, food, just great people, clean and overall beautiful place.

Just a tiny thing, the soap and body gel in the bathroom, strange consistency, strange smell. All else excellent really.

Beliggenheten og værelset

Børnehotel- småbørn og plastiklegetøj overalt

Overall, the hotel was fantastic, and we truly loved our experience there. Extra credit must go to the gardeners and the amazing landscape architect — the beautiful natural surroundings were genuinely what made this stay stand out for us. Also, we loved the idea of the nuts and peanuts as an in-room welcome treat. Such a nice touch! One final and very positive note: our child absolutely loved his stay at the hotel, especially the pool and the kids' areas. All the "teachers" at the kids' area were incredibly friendly, warm and welcoming, and really contributed to his wonderful experience.

I would also like to share two comments that I believe could be useful: Firstly, the shampoo, conditioner and body wash — although Cretan, I assume, and aligned with the hotel's sustainability philosophy — unfortunately did not really work for us. The scent of all three products felt quite unusual and not particularly pleasant (with the exception of the hand bar soap), and we didn't really feel that the products cleaned effectively. Also, at this price point, I would perhaps expect a few more basic amenities to be available, such as toothpaste. Secondly, at checkout, we were told that we could use a dedicated room to shower and change before leaving the hotel, as long as we informed the front desk approximately one hour in advance so they could check availability. We were genuinely and happily surprised by this thoughtful option. However, when we later went to inform the front desk, another member of staff — admittedly not particularly enthusiastic about our request — corrected us and explained that we could not ask for the room in advance and would instead need to return and check availability on the spot at the exact time we wanted to use it. What started as a very positive surprise unfortunately ended up making us feel slightly uncomfortable, almost as though we were disturbing the staff by asking for something we had neither known about nor initially requested. The expectation had simply been created by the initial offer and instructions from the front desk, so the inconsistent communication made the experience more disappointing than it needed to be.

Insgesamt ist das Hotel sehr schön gestaltet und modern eingerichtet. Die gesamte Anlage wirkt stilvoll, gepflegt und bietet eine gute Auswahl an verschiedenen Restaurants. Besonders hervorheben möchte ich das sehr freundliche, hilfsbereite und aufmerksame Personal, das den Aufenthalt angenehm gemacht hat.

Der Strand war während unseres Aufenthalts häufig nicht sauber. Es lagen immer wieder Obstreste, Zigarettenstummel und anderer Müll herum. Gerade bei einem Hotel dieser Kategorie würde man eine deutlich bessere Sauberkeit und Pflege erwarten. Auch im Fitnessstudio gab es Mängel bei der Hygiene. Benutzte Handtücher stapelten sich, und der Wasserspender war mehrfach leer. Solche Dinge sollten in einem Fünf-Sterne-Hotel nicht vorkommen. Ein weiterer großer Kritikpunkt waren die Getränkepreise. Diese waren aus unserer Sicht unverhältnismäßig hoch.

The beach, the pool, the place, the atmosphere, the children facilities, the breakfast, the bar on the beach were all very nice.

In the room there were little details that could have been better, given the price paid. The cover of the an electric plug in the bathroom was broken. The mirror was misaligned. Amenities were minimal. The fridge was empty. They said that an upgrade would have granted a full fridge!

Everyrhing about the property is great. Location,Front desk and reception,store inside the hotel.

We had originally booked a suite in the main building, but unfortunately did not enjoy it. It was still quite noisy at 10 pm (when we first entered the bedroom, we genuinely thought the television was on). The bathroom felt dated and not very well maintained, which also gave an impression of limited cleanliness. Overall, the room itself was just average and not particularly appealing. We then chose to upgrade (at an additional cost) to a bungalow suite on the first floor with a sea view. This room was excellent—likely recently renovated, spacious, and thoughtfully laid out. It included a small lounge area between the bedroom and the balcony, separated by a partition screen. Our son slept in a crib in the lounge area, and it worked beautifully: we could close the partition in the evening, read, and relax without disturbing him. We truly loved this room and felt very comfortable there. The garden is also very pleasant, with plenty of space for children to move around, play, and run freely. The beach is lovely and extremely close to the rooms—just a two-minute walk, if that. We also really enjoyed the beach bar/restaurant; the staff were consistently warm and welcoming. The cleaning ladies were all adorable and so was the staff in general. Overall, it is a perfect family-friendly hotel while still retaining a somewhat boutique feel. We especially appreciated the friendly, communal atmosphere among families—we met many wonderful, like-minded people. Children shared toys and played together at the beach, which made the stay very relaxed, social, and enjoyable.

The surroundings of the hotel are not particularly attractive. There are several rather uninspiring hotels nearby, and Malia itself does not have much charm. That said, we were perfectly happy spending the entire week within the hotel grounds, which suited us well. The Italian restaurant was somewhat inconsistent. On one occasion I had an excellent pasta dish, but when ordering the same dish two days later, it was quite bland and disappointing.

Tolles Ambiente und Ästhetik in der gesamten Anlage, bequeme Betten und großzügige Zimmer, beste Ausstattung für Babies und Kinder, vielfältiges Frühstücksbuffet

Die Lage ist etwas abseits und lädt nicht wirklich ein, außerhalb des Hotels Zeit zu verbringen.

I had a pleasant stay at this hotel. It has a chic, boutique atmosphere, with beautiful gardens and the rooms spread throughout the property instead of being packed into one large building. That's exactly the kind of hotel I enjoy. The beach is one of the highlights: soft sand, crystal clear water, and plenty of space to choose a quieter spot if you prefer to relax away from the crowds. Overall, it's a beautiful boutique hotel with a lovely beach, and with a few small improvements, the guest experience could be even better.

There are, however, a few things that could be improved. Although the room included a sachet of Nescafé and condensed milk on arrival, these were not replenished daily, which was surprising. I also believe that a 5-star hotel should provide complimentary bottled water in the room every day. One thing future guests should know is that this is a very family-oriented resort. There were many babies and toddlers, so it wasn't the quietest atmosphere for couples or adults travelling without children. This isn't a criticism, just something to keep in mind. Perhaps the hotel could consider creating a dedicated family pool area, allowing guests looking for a more peaceful experience to enjoy a quieter environment as well.

The hotel is amazing for traveling with kids. The staff is amazing and made everything very easy and comfortable for us. You can see kids are considered in every place of the hotel, and we had an amazing holiday.

Earthiness, local food, structure and size; friendliness of staff

Cleanliness; rooms were old and rather small for 5*; would need some renovation imh

Otimo hotel, perfeito para levar crianças.,

This is one of the best beach hotels we have ever stayed in — beautiful decor, comfortable rooms, stunning pools, and direct beach access with loungers made every day a pleasure. With several restaurants to choose from, delicious food at each of them, we never felt the need to leave the peaceful haven of the hotel’s expansive grounds. The service throughout was truly exceptional. We had the most amazing five days!

Nothing!

It was such a great choice for us to relax! The resort is very charming, the staff was very attentive, and all the food was delicious, with great care regarding my nut allergy. The beach is beautiful and peaceful, perfect for swimming. I would absolutely recommend it!

Our stay was incredible, and these are just a few small feedback points to help improve what is already amazing: 1. Having soundproof windows in the rooms facing the resort next door. Sometimes their loud music was a bit disturbing when trying to sleep. 2. We missed having a little space to sit near the river pool. Since we were not staying in the rooms facing it, we didn’t really have anywhere to leave our things while enjoying that pool.

The facilities and the room was good

The food and service were not so good. The service in the bars and restaurants was not good enough. Also it was weird that in the pool bar there was no food to order. Also the cleaning ladies sometimes missed our room and we had to call reception. Drinks and food are expensive

Sehr schöne, weitläufige Anlage. Es wirkt selten überfüllt, große Vielfalt an Pools, Strandbereich und Restaurants. Ausrichtung auf Familien mit Kleinkindern mit entsprechend liebevollen Details und Aktivitäten für die Kleinen.

Restaurants müssen weit im Voraus gebucht werden (Anfang Mai waren nicht alle durchgehend geöffnet). Wir mussten trotz anderer Buchung einmal umziehen, da wir ein Kinderwagen-unfreundliches Zimmer mit Treppe bekamen. Größter Minuspunkt: Beim Abendessen wurden bereits die Tische fürs Frühstück eingedeckt, das entsprach nicht dem Ambiente und preislich hohen Niveau. Kein aktuelles Programm für den Kinderclub auffindbar.

The beach,the heated pool,the breakfast and basically everything!

The only thing I have to say is the menu in the beach restaurant got to have more options…

Struttura bellissima e molto curata, cibo delizioso, camere grandi e ben suddivise.

Personale gentile, ma in parte non istruito a gestire cosí tante famiglie con bambini piccoli (mancano seggioloni al ristorante, come anche stoviglie per bambini)

The property is very nice and beautifully designed. The beach is a bit rocky. And the pool could be heated more since it’s not yet the season.

That you have everything that you need in the hotel

Since we travelled by car, the hotel’s location was not a concern for us. We were warmly welcomed by very friendly and attentive staff, and the hotel’s aesthetic is truly stunning. The garden is beautifully lush — filled with a wonderful variety of plants — and our child absolutely loved the cat café in front of the hotel, where the staff provide food for the local cats to keep them peacefully away from the main hotel area. The beach is lovely, though we didn’t spend much time there as it was quite windy during our stay. Breakfast was excellent, with a generous selection of options to choose from. Beds were really comfy. Although nearly every family had one or two children under the age of five, the atmosphere remained calm and noticeably quieter than at many larger family-friendly hotels.

The family room felt quite cramped, and the bathroom was especially tight — there was no underfloor heating, which meant the floor stayed constantly wet after showering. The room was also very humid, and the air conditioning did little to help with this. The noise from the neighbouring hotel was a significant issue. Loud music played every night until 11 pm, which was particularly frustrating given that this is marketed as a family-friendly hotel and we were travelling with a young child. It happened every single night and genuinely affected our stay. The pools looked a little tired and could have been warmer for May. Finally, drinks and food at the hotel restaurants were extremely overpriced — even by local upscale dining standards.

Stylische Hotelanlage & Zimmer. Sehr Kinderfreundlich. Tolles Essen, gute Auswahl!

Es hat aufgrund der grünen Anlage sehr viele Ameisen im Zimmer....

Super vriendelijk personeel dat altijd voor je klaarstaat. Prachtig gelegen vlakbij het strand. Heerlijk eten zowel tijdens ontbijt als in de eigen restaurants. Vooral het Mezze restaurant was heerlijk!

Geen koffiemachine in de ontbijtruimte maar personeel bracht wel steeds de koffie. Veel muggen op de kamer eerste nacht.

L’emplacement. L’ambiance cosy du lobby. Les chambres vue sur mer confortables. La piscine chauffée en ce début de saison. Le buffet du petit-déjeuner excellent.

Problème de staff à la piscine (serviettes usagées qui envahissent vite les abords de la piscine principale), mais peut-être du à ce début de saison. Pas de VMC dans la salle de bain. Restaurants relativement chers.

צוות מעולה, מטפל מהר במה שצריך. ארוחות בוקר מעולה

Het interieur, de ligging en het eten!!!

Unser Zimmer und die Strandlage waren sehr schön.

Für einen kurzen (3-5 Tage) Urlaub zum Entspannen ist das Hotel hervorragend.

Keine Bemerkungen

atmosphere was great! nice fruniture & design, landscaping was great with sun and shadow options and gave a very good vibe all over. kids club was perfect, restaurants good & nicely done! staff was super friendly but maybe a bit slow due to end of season…

I thought most was fantastic! staff could have been more on their toes with table service, and speed of things was sometimes not as speedy as in northern europe ;)

- In general hotel is trying to meet 5* resort requirements, however there are certain gaps that need to be addressed. - Very nice and green territory. You feel like in botanic garden. Especially comparing to the other hotels in this area. - They have 4 restaurants and couple of cafes/bars. Especially we liked Mourie Greek restaurant for the dinner. Food and wine was very good. Interiors and atmosphere as well. Italian restaurant was also nice. Staff was very good in both. We didn’t visit Meze restaurant, because it is adults only for the dinner. Breakfast was good in the main restaurant, however there is only one station where they actually cook food in front of you. - Staff was good and professional in general. Especially in the restaurants. - Beach was nice in general, however part of the beach is rocky, so there are really only few places with nice sandy entry. - They have plenty of parking places. - Bed in the room was quite comfortable, however lining/bedding could be of better quality.

- The most annoying thing was a noise and loud music from the neighbor hotel almost till 11pm each day. - I think that hotel is a bit overpriced. Prices in the restaurants are also much higher than in similar level and quality restaurants in the towns across Crete. - We didn’t use gym but IMHO it’s a little bit small and crowdy. - They have nice pools, but the water was a bit cold for us late September. I would suggest to turn on at least minimal heating. - Waiter button didn’t work on the beach for us. We tried few times but nobody came to us so we had to go to the bar ourselves. - Cocktails could be better IMHO. They are quite expensive, but we really liked only few cocktails made by one barman on the beach bar. - Cleaning in the rooms could be better tbh. There were certain gaps and missing things, but in general it was OK. I liked that they do cleaning in the morning while you are on the beach. They could provide at least drinking water for free. - We really missed some carpets on the floor at least near the bed. And also they could have provided mini Nespresso coffee machine in each room tbh. - Water pressure was quite poor in the shower.

המתחם מרשים אכן מיועד לילדים בצורה מצויינת נעים מאוד

.This Place is amazing especially for families with little children (under 5) If you are looking for unrivaled luxury, tranquility, and high-end amenities (especially a pristine private beach), and do not mind being secluded from local towns and main routes, this hotel is an excellent choice. However, future guests should be aware of the isolated location and the premium charged for the accommodation compared to the size of the rooms.

Far from the main city and main road. The prices are high for end season in my perspective. The rooms from outside looks really old and fancy from the inside only.

Ons verblijf was prima. Het was er alleen extreem druk met voornamelijk gezinnen met jonge kinderen. Voor gezinnen zal het een goed verblijf zijn maar als je de rust opzoekt was dat niet altijd ideaal—soms zaten we net te ontbijten in een creche. De kamers werden schoongemaakt maar niet echt opgeruimd. Om te eten moet je op voorhand reserveren en daar zijn ze niet echt flexibel in.

Wir waren zum 2. Mal in diesem Hotel und hatten wieder einen tollen Urlaub. Freundliches und zuvorkommendes Personal, top Essen und wunderschöne Anlage. Jederzeit wieder.

Es waren sehr viele Familien mit Kleinkinder da. Beim Frühstück war es deshalb laut und hektisch.

Sauberes Zimmer jeden Tag, tolle Welnessabteilung, gutes Essen und sehr nettes Personal

Sehr viele Babys

The rooms are well appointed, comfortable with nice balconies or verandas. There are a lot of families, but the staff try to ensure they are accommodating and quick to serve you. The beach is very nice with all you need to spend the day and relax.

The entertainment in the evening ends fairly early, but changes daily. You need a car to go into town or do any exploring.

Modernes Design Hotel, sehr gute Qualität des Essens, aufmerksames Personal, ausreichend Parkplätze, saubere moderne Zimmer, schöner Strand mit guten Liegen

Super tolles Hotel und das Personal extrem freundlich und hilfsbereit. Wir haben Aufenthalt sehr genossen 😍

The property is very nice and is geared towards couples and families that like to stay active and do activities. The property is clean and well maintained, though the beach is very rocky (there’s a small section that is sandy).

The bathrooms are pretty small with a very large door that takes up most of the space, the shower glass is too small so water goes everywhere, and the little basket to hold soaps is right where you need to stand to shower properly - not thought out well at all. There’s a space under the doors to the room where bugs can easily come in, especially at night. The rooms also seem to be made with very cheap materials (ex. zero soundproofing making it difficult to sleep, wallpaper and tile that don’t go the entire length of the wall, uneven tiles, etc.)

I loved the facilities and the staff was super friendly. Nice pools, restaurants and also the private beach is beautiful.

We booked 2 bungalow pool view rooms - according to booking.com this room had 2 single beds and 1 extra large double bed. The room did not have this; we has one single bed, an extra large double bed and a cot (according to our request). There was hardly any space left to walk. Under no circumstances would there have been space for 2 single beds. Pricing of the food and drinks was, compared to the rest of Crete, super high.

Everything was perfect, it was the most beautiful vacation. The food, the people, the facilities, everything perfect.

Nothing.

Die Anlage ist sehr schön, gepflegt und ästethisch. Die Zimmer sind modern und grösser als der standard. Am Buffet ist die Auswahl gross und es gibt verschiedene Restaurants. Es gibt eine Hotel App wo man alles auf einen Blick hat und sogar Reservierungen für in den Restaurants vornehmen kann. Für Urlaub mit Baby perfekt, man hat alles was man braucht.

Die Preise in den Restaurants sind unverschämt für das was man bekommt, besonders im Strand Restaurant (the beach shack). Das Personal besonders die Kellner am Strand und im Buffet Restaurant waren unmotiviert und nicht gastfreundlich, oft wurden wir im Buffet Restaurant gar nicht bedient und mussten immer selbst nach den Getränken fragen. Die Teller wurden teilweise, als man das Essen noch gerade im Mund hatte bereits abgeräumt. Am Sonnenschirm am Strand ist eine Klingel installiert, um direkt am Liegestuhl Essen und Trinken bestellen zu können, jedoch auch nach mehrmals klingeln und lange warten kam niemand, ich weiss nicht wofür dies installiert wurde.

Die Hotelanlage ist wirklich schön. Und das Personal ist extrem nett. Sehr unaufdringlich und trotzdem ehrlich nett. Das Zimmer war gross und sehr sauber. Die Anlage ist weitläufig, ohne aber riesig zu sein. Die Restaurants auf der Anlage sind super schön. Das Essen ist gut.

Wir hatten ein Zimmer im ersten Stock zugeteilt bekommen. Mit Kleinkind, Kinderwagen und ohne Lift ist das etwas doof. Das Gym ist leider abgenutzt und sehr klein. Passt nicht zu der ganzen Anlage. Nicht 5-Sterne! Die Fotos online sind grundsätzlich etwas besser als die Anlage vor Ort. Aber die Anlage ist schön! Die Preise vor Ort in den Restaurants sind sehr hoch. Die Anlage ist etwas abgelegen und an einer viel befahrenen Strasse. Man braucht ein Auto (2km in den nächsten Ort).

Le cadre est superbe, l’hôtel est très propre et bien entretenu, et les chambres sont confortables. Le petit déjeuner est varié et de qualité, un vrai plus.

De notre côté, nous avions imaginé, au vu des photos et de la présentation, une ambiance un peu « cubain chic » et très élégante. En réalité, l’atmosphère nous a plutôt fait penser à un camping 5 étoiles luxueux, très familial, avec beaucoup d’enfants. Ce n’est pas péjoratif (les enfants étaient respectueux et il n’y avait pas de bruit excessif), mais ce n’est pas tout à fait ce que nous attendions. Donc si vous recherchez ce style « chic et romantique », il faut bien en tenir compte avant de réserver. Pour les familles, en revanche, c’est idéal. Concernant la chambre, nous avions réservé une « vue mer directe », mais dans les faits, ce n’était pas exactement ça : les bungalows sont côte à côte, et des transats accessibles à tous se trouvent juste devant. Cela enlève un peu l’impression d’exclusivité, surtout pour un tarif de 400 € la nuit. Enfin, il faut prendre en compte que tout est assez onéreux sur place, qu’une taxe de 30 € est ajoutée en fin de séjour, et que l’hôtel est un peu isolé : disposer d’une voiture est indispensable. Petit conseil : à seulement 10 minutes en voiture ou en quad, la ville de Sissi propose des hôtels similaires, avec de très belles vues plongeantes sur la mer, pour des prix équivalents. Pour un couple cherchant plus de charme et de tranquillité, c’est une alternative intéressante si l’on hésite avec Malia.

Sehr schöne weitläufige Anlage mit guter Auswahl an Restaurants und Bars. Auch ein kleiner Shop ist dabei, wo man alles nötige zu einem guten Preis erhält. Das Personal ist freundlich und sehr hilfsbereit. Die Bungalows sind geräumig auch wenn die Badezimmer etwas eng sind. Punktabzug gibt es dafür, dass die Liegen und Tische am Pool zu selten gereinigt wurden

Ästhetik eine 10 von 10 Essen in allen Restaurants sowie Frühstück unglaublich gut und tolle Auswahl Herzliches Personal Perfekter Familienurlaub!!

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Sehr gutes essen, schöne Zimmer, netter und zuvorkommender Service

- Lage des Hotel - Nahe Strand und Pool‘s - Griechisches Frühstück

Empfang war herzlich, jedoch die vereinbarte Gefälligkeiten zögerlich von Personal umgesetzt. Zimmer für 3 Erwachsene Personen gebucht mit 3 Betten, jedoch Couch als ein Bett verkauft.

La localisation est parfaite avec sa plage sublime

Un peu trop d’enfants

Nice big territory, kids area.

Would look for more secluded rooms

Hôtel très beau, cela fait la 3ème fois que j'y vais, mais cette année, quelle déception. Les prestations de service et le personnel n'est pas (plus) à la hauteur des prix pratiqués.

Personnel réception / conciergerie et prestations de service = 0

Amazing family resort

Room was comfortable, clean and well appointed. The beach was also great, including the beach bar service. Although the sandy part of the cove is a little small there is a long stretch to walk along surrounding coves etc.

I think the evening lounge entertainment is nice but ends fairly early. We had to switch rooms due to availability issues and was surprised to learn not all rooms are provided with bottled water daily.

Beautiful resort, totally kid friendly, pristine beach and pool, amazing staff, excellent food. Would recommend 100 times out of 100

We had the most wonderful experience at this hotel. Our room had a stunning beach view – waking up to the sound of the waves each morning was absolutely magical. The setting couldn’t be better, and it immediately put us into holiday mode. The food was a true highlight. The breakfast buffet was the best I have ever had – an incredible spread with something for everyone, from fresh fruit and pastries to local Cretan specialties, all beautifully prepared. Every meal we had here was delicious, showcasing authentic flavours that made us fall in love with Cretan cuisine. The ice cream and waffles parlour on site was a huge hit, especially with my child – such a treat to have this kind of indulgence just a few steps away. The facilities are wonderfully child-friendly, making it easy to relax and enjoy family time. From thoughtful play areas to the welcoming atmosphere. Finally, the staff truly made the difference. Every single person we encountered went the extra mile to make our stay special. Their warmth, attentiveness, and genuine hospitality were remarkable – we felt looked after in every way. This hotel exceeded all expectations and gave us memories to treasure. We can’t wait to return!

the food was very average for dinners … buffet was good though …

Tres bel hotel, beau domaine Personnel tres gentil

Un seul serveur par restaurant peut prendre la commande Peu de restaurants qualitatifs en dehors de l’hotel

La déco , les chambres

Le personnel Serveurs des restaurants et de la plage

We spent a week here with our two daughters. It was an amazing experience. The hotel itself is beautifully designed with several options for swimming and laying out. It was great to be able to stay at a hotel where we could access the ocean directly. We never had issues finding beach chairs. The staff was incredibly nice and the food was excellent. Would love to return here again someday!

La déco, le style, les restaurants, la plage

Trop familial, trop d’enfants

Genoten van ligging aan het strand en mooie tuin want het ligt wel prachtig! En het ziet er prachtig uit! Kamer was ook erg schoon.

Prijzen! Voor alle extra activiteiten moest je gigantische extra’s betalen. (Broodbakcursus €50, olijfolietasting €35 etc). Prijzen in restaurant erg hoog. En resort overvol met baby’s en peuters! Dus na 11 uur ook echt niks meer te doen en dood. Restaurant altijd vol en niet meer te boeken omdat iedereen z’n volledige week al had gereserveerd. Hadden een kamer aan het schoonmaakhok. Dus stond continu schoonmaakkar aan ene kant en open hok aan de andere kant, en zak met zooi aan de voorkant van onze entree. Daarbij hadden ze op de rekening ‘per ongeluk’ €115 transferkosten berekend (dus goed je rekening checken bij afrekenen) maar zijn met eigen huurauto gekomen.

Styl obiektu

Brudny basen