Holiday Inn & Suites Alpensia Pyeongchang Suites by IHG vs Similar Hotels

While rooms were spacious and comfortable, the furnishings were considered dated.

Reviews indicate cozy and spacious accommodations, although some mention age.

Room quality was acceptable but suggested room cleaning could be improved.

Rooms repeatedly praised as spacious, comfortable beds, some duplex/terrace units with spa tubs; generally high room quality and well-equipped for families/dogs.

Rooms enjoyed good cleanliness, but some guests mentioned issues with providing sufficient towels.

Some reviews mention that the facilities could have better quality towels and cleaning items.

Some mention of cleanliness issues; room cleaning was noted as not good compared to off-peak season.

Generally reported as clean (bedding often noted clean) but several reviews mention unpleasant odors, damp/itchy bedding and at least one report of insects — mixed cleanliness with notable issues.

The location was highly praised for its proximity to ski areas and local amenities.

The location is highlighted as fantastic and perfect for winter activities.

Location is described as convenient, close to stores and restaurants.

Quiet, good views and convenient for mountain access; a bit remote (about 12 min walk to bus stop, few shops nearby) but overall positively positioned.

Service was generally friendly and helpful, though there were issues with check-in efficiency.

Guests frequently praise the host, Mr. Howard, for exceptional hospitality and attention to detail.

Staff is described as extremely helpful and friendly, with quick responses to inquiries.

Staff described as friendly in some reviews, but multiple guests reported poor communication (no information on facilities/shuttle, no birthday acknowledgment) and slow housekeeping at times.

Breakfast offerings were highlighted as exceptional.

Breakfast is often complimented for its taste and quality.

Standard quality for this hotel tier.

On-site restaurants available (mentioned), but reviewers gave no detailed feedback on food quality — treated as neutral/target rating.

Amenities included access to restaurants and convenience stores were appreciated by guests.

Amenities are generally satisfactory, but suggestions for better kitchen supplies were noted.

Standard quality for this hotel tier.

Strong amenity set: convenience store, restaurants, arcade/karaoke, large bathhouse and laundry. Some advertised amenities (pool) were closed, but overall facilities are a plus.

Value was generally considered good for ski-related activities and services.

The overall value is considered good based on the quality service and surroundings.

Price was high during peak season, but better than other options.

Mixed perceptions: several guests noted it was cheap or good price, while others found it expensive — overall fair value given facilities, with some reservations.