张家界市民广场
张家界市民广场, Nanzhuangping Subdistrict, Zhangjiajie, Hunan, China- Park
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Luxurious Private Pool Accommodation
Escape to Su Xin Resort Inn in Zhangjiajie for a truly indulgent stay. Enjoy the convenience of a private pool, free WiFi, and private parking.
Spacious Holiday Home with Mountain Views
Relax in an air-conditioned holiday home with 8 bedrooms, a seating area, and a fully equipped kitchen. Admire stunning mountain views and unwind on the terrace.
Garden Oasis and Delicious Breakfast
Start your day with a delicious breakfast offering continental and American options. Explore the garden oasis or take a dip in the swimming pool for a refreshing experience.
Experience luxury and comfort at Su Xin Resort Inn - book your stay now for an unforgettable getaway.
Check-in from
12:00 PM
Check-out by
01:30 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
36 sqm
Garden View, Mountain View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
45 sqm
Garden View, Mountain View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
35 sqm
Garden View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Queen bed (151-180 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
60 sqm
Garden View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Double bed (131-150 cm wide)
Room details
90 sqm
Garden View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Difficile de savoir par où commencer tant nous avons adoré notre séjour dans cet établissement. La chambre était vraiment belle, soignée et confortable, avec une très bonne literie et une excellente douche. Petit plus non négligeable : elle disposait d'une petite terrasse. Le petit-déjeuner changeait chaque jour, toujours préparé avec des produits frais et faits maison. C'était un vrai régal. L’hôte est d'une gentillesse et d'une aide incroyables, toujours avec le sourire. Elle nous a aidés à organiser notre planning et nous a donné de très bons conseils (repas, massages, shopping…). Pour ceux qui ne parlent pas chinois, elle dispose d'un traducteur qui fonctionne parfaitement : tout est fluide, aucune barrière de langue. La situation de l'établissement est excellente, ce qui permet de visiter facilement les sites aux alentours. Nous sommes vraiment déçus de ne pas être restés plus longtemps. Si un jour je reviens dans le coin, je ne cherche même pas ailleurs : je fonce ici les yeux fermés !
Only a 6 Yuan Didi ride to the heart of the city
Everything was amazing
We had a wonderful stay at Zhangjiajie Suxin Hotel. The staff’s hospitality truly stood out from day one—everyone was welcoming, attentive, and eager to make sure we had a great visit. They made our itinerary effortless by helping us book our local excursions and tickets. Navigating the area can be tricky, but their recommendations and assistance with reservations saved us so much time and hassle. Communication was always quick and easy, which made coordinates and asking for advice entirely stress-free. If you're visiting Zhangjiajie, I highly recommend staying at Suxin Hotel for the great service and welcoming environment. We would happily stay here again!
Es un lugar muy hermoso, un hotel pequeño , eso lo hace muy especial, cuando llegamos nos dieron a elegir la habitación , que fue excelente, la atención es una pasada, nos recogieron en la estación del tren, y de regreso nos llevaron al aeropuerto, el desayuno fue fantástico, y Lili estuvo pendiente todo el tiempo, todo estaba muy limpio, es el lugar donde te atienden como en casa, solo agradecimiento la habitación hermosa, volveremos sin dudarlo.
Todo fue muy bueno.
Capisci di essere nel posto giusto, quando nonostante qualche piccolo intoppo, vai via con il sorriso e ti manca quel posto. La struttura dispone di camere bellissime, curate, pulite e molto spaziose. Il personale è super genile e disponibile, nonostante l'ostacolo della barriere linguistica. Ho passato un'ora circa con l'host alle 11 di sera per strutturare l'itinerario per visitare i parchi che rendono questa zona una tappa obbligatoria per un viaggio in Cina. Colazione inclusa che abbiamo sempre sfruttato fuori orario in quanto ci alzavamo presto al mattino,altra nota al personale che ci ha fatto trovare le colazioni a sacco, attenti alle nostre richieste, davvero impeccabili. Abbiamo amato soggiornare qui, e la stra-consigliamo. Posizione al centro della città, molto vicina all'aereoporto e alla stazione
Nulla
La atención de la anfitriona fue 10/10
Nada me disgustó
Es un hotel fantástico, sin pretensiones pero muy cómodo. El servicio excelente, con muchas ganas de ayudar.
La limpieza de las habitaciones, en una de ellas nos encontramos comida de los anteriores huéspedes
Really liked the location, how clean our room was and absolutely loved all the help with bookings to the National Parks. Our stay was absolutely amazing!
Abbiamo soggiornato una sola notte il 19 agosto ed è stato un vero peccato non poter rimanere di più. La struttura è stupenda e la camera era spaziosa, luminosa e dotata di un delizioso giardinetto esterno con comode sedie in vimini, perfetto per rilassarsi. La posizione era ideale per la nostra tappa per visitare la splendida Tianmen Mountain, raggiungibile comodamente in soli 10 minuti di DiDi. Lo staff, in particolare i meravigliosi host Lucas e Lily e l'autista Fu, è stato semplicemente eccezionale e straordinario: prima ancora del nostro arrivo abbiamo comunicato tramite WeChat, e si sono dimostrati incredibilmente disponibili. Oltre ad aver organizzato con efficienza il trasferimento gratuito dall'aeroporto, ci hanno fornito preziosissimi consigli su Tianmen Mountain e sulle montagne di Avatar, arrivando a prenotare per noi tutti i biglietti secondo le nostre esigenze di orario e fornendoci al nostro arrivo un itinerario dettagliato da seguire. Una volta fatto il check-out, ci hanno persino invitato a contattarli per qualsiasi necessità durante il resto del nostro viaggio. Ottima anche la colazione servita al momento con caffè, toast con uova e deliziose specialità locali salate. Conserviamo un ricordo davvero affettuoso di Lucas, Lily e di tutto il personale!
Assolutamente nulla. L'unico rammarico è stato dover andare via così presto a causa del nostro itinerario di viaggio serrato!
Tout. Les chambres sont superbes. Le propriétaire très gentil et serviable. Il m’a donné des conseils pour les deux visites du mont Tianmen et du parc forestier de Zhangjiajie et il accompagné pendant toute les visites à distances et étape par étape pour m’aider à m’orienter et à tenir le timing pour finir ma visite à temps et pouvoir arriver à temps à la gare. Son aide m’a été vraiment precieuses. Sans lui j’aurais raté mon train. Merci beaucoup!
Rien .
El personal es muy atento y me soluciono todas mis preguntas
The owners, a couple, are very kind and helpful, this is the big plus of this structure. The lady booked us the tickets and was nice to explain us how to best visit the places. But I have to say that given the four stars and the name “resort”, I was expecting a very different experience. Definitely overpriced for what it offers, also considering the high-end options at similar prices in town. They picked us up at the airport and took us to the train station for free but this is not an expensive service to get with Didi.
Position is close to Tianmen mountain but far from restaurants and shops in the city center, it is on a busy road. Breakfast is good, but there are no options, the owners serves all the plates to share on the table. Also, you need to tell in advance what time you wake up, because there are just three table. It is served in the lobby. The pool is tiny and it is not treated with chlorine. The light over the washbasin didn’t work in the first day, they fixed on the second and broke again on the third. I gave complaining.
Persone premurose e disponibili
Serrature delle porte
Everything was very good. The staff was very friendly and helpful with everything. The place and the room were very beautiful.
TODO ,LO MEJOR SUS DUEÑOS. Nos ayudaron con todo, haciendo nuestra estancia maravillosa. Ellos gestionan las excursiones, traslados. Desayuno maravilloso. habitaciones limpias, espaciosas. Nos dejaron una habitacion el ultimo dia por la tarde antes de ir al aeropuerto para ducharnos. Y te llevan y recogen desde donde llegues. RECOMENDADO 100%
Muy moderno, muy limpio e increíblemente amables.
TODO, el hotel fue de los mejor del viaje. LILI nos ayudo con las excursiones. Fue maravillosa. gracias a ella, no tuvimos ningun problema, sin colas en las atracciones y todo explicado para no perder el tiempo. Desayuno de maravilla, lo preparan con cariño y al gusto. Nos recogieron de la estacion de tren y nos llevaron al aeropuerto. HOTEL 100 % RECOMENDABLE. y las habitaciones, maravillosas.
Struttura davvero carina, moderna, curata in ogni dettaglio e con una posizione ottimale. Abbiamo apprezzato soprattutto, la gentilezza, disponibilità e professionalità dello staff.
Nulla. Lo consiglio a chi vuole soggiornare e visitare il monte Tienmen con comodità.
The staff was wonderful; they helped us plan our excursions and with everything we needed. I highly recommend this place—we would definitely go back without hesitation.
Nothing
Host Lucas en zijn vrouw zijn top! Kamer beviel ons niet, we kregen gelijk een andere alternatief. Kamers zijn mooi en schoon! Ontbijt super goed. Zowel westers als oosters. Fris en alcoholische dranken was kosteloos. Dag van vertrek werden wij met de auto vervoerd naar het station. Goede service! Ik snap niet waarom sommige gasten negatieve beoordeling schrijven. Kwaliteit, Service en Prijs is goed!
Locatie iets te ver van het centrum. Is wel te doen.
Niente tutto perfetto
Wonderful place and lovely people. Lucas and Lilly are very nice and kind to help you to organize every single day and visit to the main attraction. Breakfast was always very good. We loved the place, the atmosphere and it's been the best accomodation of our trip in China.
Wow the staff were very accommodating, really nice and did their best to communicate and give us tips of where to go and visit etc. They upgraded our room which was great as my son, and I had a room to ourselves even though it was a 2-room set-up. It was very nice, crazy to see pebbles in the room on the floor, I felt like I was outside but inside. We only stayed one night, but it would have been comfortable enough to have stayed longer. Everything you need is fairly close and with a Didi or so, easy as! For the breakfast and as a vegetarian, they accommodated my needs where possible, this was really nice and so much food, we couldn't eat it all, there was just so much! Great value for money.
People (cleaning staff) in the hallway were a bit noisy early in the morning, it was good that we were up early anyway as waking up to the loud noise would not have been nice. Maybe the cleaning staff can take this into consideration.
We had a delightful stay at Su Xin Resort! When we arrived, Lucas gave a very detailled explanation of the region with tips regarding the highlights, how to get there and other useful tips. He booked tickets for Tianmen Mountain and Furong Town for us and frequently checked up on us if everything went smoothly. He even picked us up at the train station after our visit to Furong Town. His wife made a very nice and personal breakfast each morning at our desired time. Would definitely recommend!
La gentilezza e disponibilità dei proprietari
Le camere hanno bisogno di interventi di manutenzione, la piscina minuscola senza nessuna scaletta per ingresso/uscita, non trattata con cloro
Le personnel est incroyablement serviable et gentil
Rien
La posizione dall’aeroporto.
La colazione non era una vera colazione, non c’è una sala per la colazione, loro sono gentili, però improvvisano. Carta igienica: 1 rotolo al giorno, capitemi in 3. Portano il caffè e non ti danno: lo zucchero, il cucchiaino..
Location and hospitality
Excellent location, close to airport, Tianmen tram, and old town! Lucas and his wife were exceptional hosts!
Zeer goede locatie 10 min. van vliegveld en loopafstand (15 min) van de terminal vanwaar de bussen/cablecar naar de Tianmen Mountain vertrekken. Mooi gelegen, zeer vriendelijk personeel. Accommodatie heeft een luxe uitstraling en de service is prima.
De accommodatie heeft wat onderhoud nodig, esthetisch is het allemaal mooi bedacht maar de tuin, zwembad en kamers vertonen kleine gebreken.
Pas d erreur en réservant cet hotel tenu par un couple adorable. L hotel est super bien situé dans un style traditionnel, Lucas le gérant nous a planifié nos 3 jours de visite a Zhangjiajie, il nous a été tellement utile! Il a réservé les billets ( aucune commission) et nous a donné les adresses pour les taxis. Il nous a préparé des petit déjeuners lorsque nous partions tôt de l hotel le matin. Notre linge a été lavé dans la journee. Il a retenu nos préférences pour le petit déjeuner. Nous avons pu choisir notre chambre ( surclassement proposé sans frais). Les chambres sont tres jolies, la literie confortable, la salle de bain de qualité. Petite piscine bien appréciable. Climatisation parfaite. Je recommande!
Rien!
Personal amable
Posizione, camere spaziose, staff non parlava inglese ma gentilissimo
colazione solo cinese , e con pochissima scelta
La atención de los anfitriones. El detalle y la ayuda prestada en todo momento. El desayuno está todo buenísimo y te ofrecen pedir lo que quieras personalizado
Todo fue perfecto
La cercanía a la estación. La cama cómoda y buenas vistas.
La máquina de aire acondicionado suena mucho, aunque al estar tan cansados dormíamos profundamente.
Beautiful small, family run hotel with lovely well laid out room. The staff are absolutely fantastic and so amazingly helpful. Highly recommended.
Location is excellent. It is super close to the airport and Tianmen Mountain. The owner is super nice and puts in a lot of effort to make the guests feel welcome. The room is amazing. I would 100% return.
Nothing everything was perfect!
Everything
Swimming pool was not available during our stay
Владельцы и персонал этого отеля просто замечательные люди!!! Их помощь сильно облегчило наше путешествие. Сам отель не сетевой, а скорее семейный, что делает его очень привлекательным и уютным. Вид из номера на гору Тяньмэнь
Хотелось бы все-таки рабочий бассейн.
Wonderful staff, very friendly and helpful.
Nothing.
Room with patio was great.
Breakfast was not very good
Personnel aux petits soins et très aidants !
Rien!
Lucus and NeeNee are the perfect hosts, you could not ask for better, they both were so helpful and kind, they sorted out where we should go, booked Didi and private cars, checked on us via WeChat to make sure we arrived ok and that we were getting back ok. They are wonderful. The garden room we had was lovely.
Brilliant stay. Thoroughly enjoyed it. Very speacious and clean room. Thanks to the staff.
Super
Хороший отель. До Тяньмень близко. Хорошие завтраки. Очень приятные хозяева. Все уютно и по-семейному
Struttura pulita e gestita da persone bellissime. Gentilezza e cordialità super. Ci hanno aiutato con le visite e hanno provveduto per mio figlio celiaco preparando per lui una colazione ad hoc. La proprietaria è carinissima, ti accudisce in ogni richiesta sempre con il sorriso.
Nulla
היחס של המארחים, האדיבות והרצון לעזור בכל דבר. החדרים מעוצבים יפה.
החדרים מעוצבים, אך יש רטיבות בקירות.. ייתכן שזו בעיה כללית של כל הבתים באזור
We absolutely loved staying here! The property was well-kept, in a great location, and close to everything. The staff were amazing—they helped us plan our trip, book activities, and were always so friendly and helpful. Even though we had to use a translator to communicate, everything was easy and seamless. They provided breakfast every morning and even asked what time we’d like it ready. They also let us do a late check-out because of our later flight and arranged airport pick-up and drop-off, which made our trip so much more convenient. We were honestly so impressed by their hospitality and kindness. Highly recommend this place if you’re visiting the area—you won’t be disappointed!
We had a wonderful stay and couldn’t find anything to complain about.
La habitación tal cual se ve en las fotos o mejor. Tiene un patio adelante muy lindo, todo impecable. Lucas es muy atento, nos lavo la ropa, ayudo con las excursiones y nos llevo al aeropuerto. El nos pago las excursiones, entrabamos a los lugares con el pasaporte, no perdimos tiempo con eso. Nos tuvimos que ir antes por un tema laboral y nos devolvió el valor de una noche sin que se lo pidamos.
El desayuno occidental, pero Lucas tiene muy buena onda y esta predispuesto a ayudar y que la pases bien. Escribo esto porque hay que poner algo.
The hosts were superb, kind and helpful to get a tailor made national park visits for us - which took into comsideration the weather conditions. The breakfast was also awsome, we got all support what we could wish. Walking distance are many restaurants, so easy to go out. I recommend the resort very much.
-
The host was v friendly, professional and helpful in explaining everything , making reservation ,giving tips .
Das Hotel war super ausgestattet, top gelegen und die Besitzerin war sehr freundlich und super bemüht. Bei der Anreise wurde uns ganz genau erklärt, wie wir zum Tianmen-Berg kommen und welche Route wir dort am besten laufen sollten. Wenn wir wieder in Zhangjiajie sind, werden wir auf jeden Fall wiederkommen.
Wonderful people hosting us in a lovely hotel always ready to help/give advice, room are spacious and comfortable. Very well located if you want to explore the area.
Breakfast is a bit of a lower point as it is a “set” prepared by the host, for a 1/2 night it is ok but for longer period it might be repetitive
O hotel é bem localizado, próximo ao aeroporto, mas distante das principais atrações naturais. Os quartos são espaçosos e bem decorados. Mas o que é excepcional é o serviço do hotel. Os funcionários sempre dispostos a ajudar. Não fossem eles, a estadia seria muito difícil na cidade e para aproveitar os parques nacionais.
In Zhangjiajie, we had exceptional hosts. The hotel took care of picking us up from the airport — the transfer was included in the room price. They even bought our tickets while we were still in France. They also arranged a driver to take us to the national parks (Tianmen Mountain and zhangjiajie Park). They took their time with us and explained everything using a translation machine, which allowed us to understand everything they wanted to show us. The lady also helped us order a cake for a birthday surprise the next day. We were able to do everything we wanted in Zhangjiajie, and it was truly exceptional. For the rooms — actually, we had two rooms: one suite and one family suite. They were really fine. We really appreciated the quality and cleanliness of the rooms, as well as the facilities. We truly enjoyed our stay.
Прекрасный персонал. Похоже, что это семейный отель, в которым работает вся семья. Все максимально стараются, чтобы вам было комфортно. Очень уютный небольшой отель совсем рядом с аэропортом и на небольшом удалении от центра, куда при желании идейно доехать на такси за 15-20 юаней и 7-10 минут. Достаточно близко от станции откуда отправляются на гору.
Vistas espectaculares, habitaciones preciosas y servicio excelente. Especial mención a los desayunos, están deliciosos, variados y abundantes.
Nice location, close to the attractions. Staff always polite and doing their best to help us.
As the hotel is close to the street, the room can be a bit noisy.
We wrapped up our time in Zhangjiajie with a one-night stay at Su Xin Resort near Tianmen Mountain, and it ended up being one of the most memorable stays of our entire trip. Honestly, I wish we had started here instead of finishing here. The level of care and hands-on help from the staff would have made the whole Zhangjiajie experience smoother. They helped us get oriented, pointed me to a great local barber for a haircut, found a pharmacy for us, and even took care of our laundry. It felt less like a hotel and more like having a local team looking out for you. Check-in was relaxed and personal—they actually let us choose from a few available rooms, which was a nice touch. The room we picked was absolutely charming, with a Japanese tea house feel and a private courtyard that made it feel like a quiet retreat tucked away from everything. The room itself was surprisingly high-end: automatic curtains, a Toto bidet with heated seat, a beautiful shower and soaking tub, and one of the most comfortable beds we’ve had on this trip. The memory foam pillows were a small detail that made a big difference after long days of exploring. Breakfast in the morning was fresh, homemade, and genuinely delicious—not a buffet, but something prepared with care. This isn’t a big resort experience, and that’s exactly the point. It’s intimate, thoughtful, and incredibly well-run. If you’re coming to Zhangjiajie—especially if it’s your first time in China—I’d strongly recommend staying here at the beginning of your trip so you can take full advantage of everything they offer. A really special place.
Not a complaint to be had.
Quirky , spacious rooms , clean with everything you need . Close to the main town and shuttle buses . Lucas was super helpful Planning our visit to Tianmen Mountain, recommending best ticket and route. Provide great gluten free options at breakfast .
Nothing
La atención y paciencia de la chica para ayudarnos con las entradas y nuestro itinerario.
The design is very unique and we have our own independent villa during our stay.
Nothing
The host was amazing and helpful before, during, and after our stay. He helped us plan our route to visit all the scenic spots around Tianmen Mountain and the Forest Park. The room itself was beautiful and comfortable, featuring a large bed, nice mood lighting, and an open patio with a bathtub and a great view. The included breakfast offered a wide variety of filling options, along with fresh fruits and vegetables, a great way to start the day. Highly recommended!
Nothing!
Super nette Besitzer, freundlich und sehr hilfsbereit. Haben uns abgeholt und zum Flughafen gebracht.
We were blown away by the attention and kindness of the hosts. They took their time to give us a detailed explanation of TianMen mountain for our visit and, as we had to leave very early in the morning the following day, they prepared a lovely packed breakfast for us. The accommodation was beautiful, stylish, clean and the beds very comfortable. We only wish we could have stayed longer !
We liked everything
Colazione ottima e abbondante. Ci è stata preparata 40 minuti in anticipo per permetterci di accedere il prima possibile al parco di Tianmen mountain. Gentilissimi.
nulla
The staff was amazing although they did not speak English, they did their best. The room was very interesting.
The breakfast was small and there was no breakfast area and buffet.
Lo que más me gustó fue la atención de Lucas y Ana. Siempre preocupados por que tuviésemos unos días increíbles. Así mismo, todos los días llegábamos al hotel en las noches y nos ayudaban a programar el siguiente día. Y no solo programar sino que nos compraban los tickets y ya al final de la estancia cancelábamos el hospedaje junto con los tickets adquiridos (ningún fee de gestión ni nada. Igual a lo que se cobraba en los sitios)
Nada. Todo impecable.
Abbiamo trascorso un soggiorno davvero piacevole. I proprietari si sono dimostrati estremamente gentili e disponibili. Ci hanno aiutato a organizzare al meglio la visita del parco dí Zhangjiajie e della montagna Tianmen, dandoci consigli preziosi e rendendo la nostra esperienza ancora più speciale
petit déjeuner local très copieux
If you are looking for a clean, convenient place to stay (both to the airport and to the attractions), with beautiful rooms, ever-patient and ever-helpful staff, then it is hard to fault the Su Xin Resort. In particular, the staff were fantastic. I booked a solo trip to China on a whim (literally booked flights the day before I left), without speaking the language or understanding any of the systems like payments etc. Despite being in an entirely unfamiliar world, Lucas and Nini helped me to feel very comfortable navigating the surrounds. They helped to plan my days to get the most out of my 5 day stay, and were compassionate, encouraging, and generous. They prepared breakfast each day, and were attentive to my requests (I requested less wheat/gluten and they prepared rice dishes for me going forward). They could tell me how to get around the city, had specific recommendations for how to get the most out of the attractions. The rooms themselves were clean, stylish, modern. The location is set back from the road, so there was no traffic noise. Knowing that I could message them if I got stuck while out and about, and that I had a wonderful room to get back to each night, coupled with the generosity of the staff all helped me to have a fantastic trip. Strongly recommend!
Honestly, without a doubt, it was one the best places I stayed in on any vacation. The rooms are spacious and super clean. The staff were exceptionally friendly, gentle, genuine and warm. They were always ready to help. The food was delicious and fresh. They treat you like a celebrity. To us, they were the celebrity themselves. ❤️
Nothing. Absolutely Nothing. They were Amazing.
Beautiful stay in Zhangjiajie ! Big suite with 2 rooms, different breakfast everyday, staff provided for us all ticket and very detailed explanation to visit Tianmen Mountains and Zhangajie National Park fo 2 days
Personalul foarte drăguț și de ajutor
Staff were very nice and accommodating - we left very early in the morning, staff came in earlier to prepare breakfast for us (despite it being before breakfast started) Gave good recommendations for food and activities, including helping with our planning for our upcoming days even though we were no longer staying with them. Restaurant next door is very good, one of the best in our entire trip
everything was good, nothing to dislike
Cozy, family oriented. Love their breakfast - home style breakfast
This place is truly second to none. Its close proximity to the city centre makes it incredibly convenient, with everything easily accessible within minutes. However, what truly sets this accommodation apart is the exceptional care and hospitality provided by the lady who runs the hotel. She took the time to sit down with us one-on-one, carefully explaining the best places to visit and offering thoughtful guidance throughout our stay. She even followed up with us during the day to check that we had arrived safely and had enough time at each location, which was such a personal and reassuring touch. When we had an early start one morning, she kindly packed breakfast for us, and on the second day she personally cooked breakfast herself. The entire experience felt warm, welcoming, and genuinely homely. Combined with the unbeatable central location, this stay was outstanding, memorable, and one we would highly recommend to anyone looking for comfort, care, and convenience all in one place.
Le couple qui tient cet hôtel était effectivement très agréable, ils ont pris le temps de venir nous chercher à l’aéroport et de nous donner beaucoup d’informations grâce au traducteur. Le petit-déjeuner était typiquement chinois et varié. Le tout petit restaurant juste à côté de l’hôtel était extrêmement bon alors qu’il ne payait pas de mine. Nous avons bénéficié d’une meilleure chambre que prévu car il y avait un problème de chauffage dans la nôtre. Cette chambre et la salle de bains étaient magnifiques.
Il n’y a pas grand chose à faire autour, c’est excentré. Les galets par-terre ne sont pas hygiéniques. Et surtout, la marche à côté du lit est extrêmement dangereuse si vous devez vous lever la nuit sans allumer la lumière.
Everything. The owner was incredibly helpful providing a detailed itinerary that included all the highlights we wanted to see in the short stay we were there. This included booking all of our tickets so we just had to show up. We were given a choice of which room we would like to stay in and he did some research to accommodate my dietary needs for breakfast. It’s also a short walk to the cable car up Tianmen Mountain (which we could see from our room!) location is perfect for Tianmen mountain and DiDi is incredibly affordable to take into town as well as to Zhangjiajie national park (¥70-¥90 to get there and only ¥50-¥60 coming back ). Would definitely stay here again 😊
none
This place is amazing . Clean .modern with all the attention built . Lucas and his wife Lili are the best in all they do . I got help booking my tickets to the mountain . I got the best advice where and when to travel . The breakfast is consistent and very well prepared . A pleasure doing business with them . I 100 % guarantee for them !! You contact them in advance and will get all the info you need for a good and comfortable stay
There is nothing negative about this property
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.56/10There are mentions of hygienic concerns with the flooring and a dangerous step beside the bed.
Service
10/10Multiple reviews praise the exceptional service and personal attention from the staff.
Location
10/10Convenient access to the city center and nearby attractions.
Room Quality
9.56/10Rooms were described as amazing with good upgrades provided.
Amenities
9.56/10Home-style breakfast and thoughtful included amenities like packed breakfasts for early departures.
Value for Money
9.56/10With the high level of service and included benefits, it provides good value.
Food and Beverage
9.56/10Breakfast received high praise, and there are good food recommendations.
Overall Experience
10/10Described as outstanding, memorable, and highly recommended.