STAY Urbà Home vs Similar Hotels

Some issues with internet access and room amenities such as soap and shampoo reported.

Rooms are often described as spacious, comfortable beds and good bathrooms, but there are also reports of maintenance issues (infiltration, incorrect room delivered, poor lighting, some rooms noisy under the gym) — overall good but inconsistent.

Multiple comments point out small rooms and poor amenities.

Comfortable room but with issues like noise and misaligned bathroom fittings.

Overall cleanliness mentioned positively, but some issues with soap availability cited.

Multiple reviews report poor cleaning: missing/absent bed sheets, inadequate daily cleaning for some rooms, empty toiletry dispensers and lack of cleaning products — clear negative signal on housekeeping consistency.

Several reviews indicate cleanliness issues, particularly with carpets and shared areas.

Cleanliness issues noted, including unclean rooms and presence of pests.

The hotel's location is praised for being well-situated near shopping and dining options.

Repeatedly described as well located and a strong positive across reviews — convenience and preference cited by multiple guests.

Location is often flagged as a positive aspect in reviews.

Well-located and safe area, appreciated by guests.

Generally positive service experience, highlighted by the attentiveness of staff, especially the Mr. Flávio.

Mostly praised staff and helpful reception (explicit praise for Tiago), prompt responses to room-change requests; isolated complaints about slow check-in exist but overall service is a strong positive.

Most reviews mention friendly and attentive staff.

Impeccable service highlighted throughout multiple reviews.

Not specifically mentioned; standard quality for this hotel tier.

Breakfast is frequently described as excellent and varied (cakes, eggs, omelettes, tapioca, juices) by several guests, though a few reviews note limited options or inconsistency on some days.

Breakfast received positive mentions but room beverage conditions were lacking.

Excellent breakfast with a variety of choices and freshly made options.

Good amenities overall, but issues with the parking and issues related to plumbing were mentioned.

Breakfast and basic facilities are present and often praised; however issues reported with toiletries (empty dispensers), paid parking, and some maintenance of amenities reduce the score.

Issues noted with missing items and low-quality amenities.

Good amenities but with notable exceptions; e.g., gym equipment and pool under maintenance.

Value perception is generally positive given the location and comfort provided.

Mixed perception: many guests felt the stay was worthwhile given breakfast and location, while others cited poor maintenance, extra parking charges and housekeeping failures that negatively impact perceived value.

Reviews suggest that the price is too high for the quality offered.

Good value considering the quality of service and amenities, despite some drawbacks.