Princess Resort (Rayan) vs Similar Hotels

Some rooms were spacious but there were concerns about cleanliness and rated lower than expected for a 4-star.

Mixed reports: some guests had rooms with broken AC/TV or run-down, dirty rooms and poor pillows; others found acceptable rooms after switching.

Room quality received mixed feedback; issues included hard mattresses and need for better cleaning.

Cleanliness of rooms and food hygiene were criticized. Reports of cleanliness issues led to a lower score.

Multiple reviews report dirty rooms, a found cockroach, bad smells and generally poor hygiene; cleanliness is a clear weakness.

Mixed sentiments regarding cleanliness with reports of dirty bed sheets and clogged drains.

The hotel location is close to the beach with many nearby bars and restaurants, noted as a major positive.

Consistently praised: excellent beach, clear water and very convenient position (noted as near the airport and a long, clean beach).

Excellent location with close proximity to restaurants, the beach, and airport.

The staff were described as very friendly, helpful, and went out of their way to assist guests.

Many comments praise friendly and helpful staff (reception assistance cited); some reviews note stressed or occasionally rude service, but overall staff performance is positive.

Many positive remarks about polite and helpful staff, especially during check-in.

Food taste was generally rated positively, though variety was criticized for being repetitive.

Many compliments about tasty food, large buffet variety and enjoyable meals, though a few reviewers found offerings average.

Food described as simple and basic, but adequate and served with decent options.

Amenities like inclusive options were mentioned, but there were complaints about availability at certain times.

Animation/entertainment is often noted as good and lively, but pools, pool snacks and limited Wi‑Fi coverage received criticism.

Basic amenities available, though some guests noted the internet and phone were lacking.

While some parts of the experience were satisfactory, issues with service and cleanliness impacted perceived value.

Several guests explicitly state it is good value; guests frequently return and describe the price-to-offer balance positively.

Generally considered good value for the price, especially for the location.