Balena
Balena, Youssef Afifi Street, New Town, Hurghada, 54811, Egypt- Wreck
Compare nearby stays with similar location, guest experience, amenities, and class.
Beachfront Luxury
The Grand Hotel, Hurghada offers a 4-star beachfront accommodation with an outdoor pool, garden, and terrace. Enjoy a private beach area and a bar just steps away from Marina Sports Club Beach and Steigenberger Al Dau Beach.
Diverse Dining Options
Indulge in a culinary journey at the hotel's restaurant offering Indian, Italian, and Middle Eastern cuisine. Special dietary needs are catered to with vegetarian, halal, and vegan options available upon request.
Family-Friendly Fun
With a kids' club, children's playground, and activities like table tennis and darts, The Grand Hotel, Hurghada ensures a memorable stay for families. Explore snorkeling adventures in the popular surrounding area.
To experience beachfront luxury with diverse dining and family-friendly fun, book your stay at The Grand Hotel, Hurghada now.
Check-in from
02:00 PM
Check-out by
12:00 PM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
38 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
1 adults · 1 children
Beds
Twin bed (90-130 cm wide)
Room details
38 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
38 sqm
Garden View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Hurgada ya göre yine eli yüzü düzgün
Kalabalık yemekleri iyi değil çalışanlar bahşişle alıştırılmış bahşişe göre gülümsüyorlar o derece
الترحيب جميل- الخدمه حلوه - الاكل طعمه حلو - فندق رايق مش بتاع أطفال بتاع couples اوي - قيمه تحفه مقابل السعر - اتعملي launch box وانا ماشي من غير ما اطلب.
الاثاث قديم شويه - ستايل الفندق مش مودرن بس يمكن ناس تحب دا
The food and beach
Pool
الموقع كويس و الشاطئ و فريق العمل محترمين و خدومين
جودة الأكل مش قد كده الغرف قديمة شوية بس فريق العمل مبيتأخرش في أي طلب
مستر محمد معوض شخص رائع وجميل - والله العظيم من اجمل الشخصيات اللي قابلتها في حياتي مش بس في مجال السياحة - حمامات السباحة نظيفة جدا تشبه المياه المعدنية ❤️
Spiaggia molto grande con mare pulito, l'unica cosa che non c'è barriera corallina, ombrelloni grandi e distanziati e ottimo gli scivoli e bar sulla spiaggia dove si poteva tranquillamente pranzare nei 2 ristoranti.
Struttura un pò datata, abbiamo soggiornato una settimana, le cose che non mi sono piaciute: Internet assente funzionava solo alla reception e ogni volta dovevano inserire il codice di accesso non ci hanno mai dato login e password. I teli mare erano disponibili in camera ma venivano cambiati solo se andavi alla reception a chiedere la sostituzione con teli nuovi....Per un resort di 4 stelle credo che sia fondamentale il Wi-Fi in ogni parte della struttura compreso la spiaggia e i teli mare devono essere consegnati in spiaggia.
الفندق كان مفاجأة بالنسبة لنا فى كل شئ فى تنوع الطعام وجودته ومساحته الواسعة والنظافة والمعاملة كانت على أفضل ما يكون من كل العاملين وخصوصا مستر محمد معوض المدير المسئول عن المواد الغذائية والمشروبات وهو فعلا واجهة مشرفة للسياحة فى مصر
Le personnel est très sympathique et disponible
حسن الاستقبال و هدوء المكان ووجود اماكن خاصة للعب الاطفال و الاهتمام بالمساحات الخضراء و نظافة الشاطئ و حمامات السباحة و تنوع المطاعم و خاصة قسم الاستقبال الاستاذ حاتم قمة الذوق و الاخلاق و حسن الضيافة و سرعة الاجراءات و العاملون جميعا في الفندق ذوق جدا و متعاونين لاقصي درجة
المكان يحتاج للاهتمام اكثر بالعروض والحفلات اكثر و تجديد الغرف
Our second time there and again couldn't fault a thing! Easy ,fast check in, was upgraded to a suite , which was beautiful with a sea view. Thank you very much for that. The food is excellent, normally we have breakfast in The Royal Palm restaurant, so much choice, then lunch in The Blue Horizon Beach restaurant, where you order your meal, the food comes out piping hot, we love the pizza, burger and chicken sharwera with fries, then in the evening for dinner we love the Arabesque restaurant because it serves Egyptian food which is delicious.. You can get ice cream and pancakes from the pool bar. The beach is beautiful and is sandy, with crystal blue water, a fantastic view there. We attended the foam party which was so much fun. All the staff are polite and friendly. The atmosphere is good there. Plenty of space, nothing is crowded. Although it's rated 4 stars, it's better than some 5 stars I have been too. We will be coming back again soon!
Wonderful stay
الفندق مكانه ممتاز وقريب من كل حاجة، والبحر والشاطئ تحفه، والنضافة واضحة في الغرف وكل أنحاء الفندق. الأكل كان حلو، والعاملين في المطاعم والبارات كانوا دايمًا بيتعبوا علشان يلبوا طلباتنا، وكلهم محترمين وبشوشين جدًا. شكر خاص لمستر محمد معوض على اهتمامه الكبير بينا، ولمستر حاتم ومستر مصطفى في الريسبشن على ذوقهم وتعاونهم وسرعة استجابتهم لأي طلب. بجد الاستاف كله من أكتر الحاجات اللي خلت إقامتنا مريحة ومميزة.
مفيش باركينج تبع الفندق - بس بنركن في اماكن قريبه منه --- وحمام السباحة مش كبير -- والغرف محتاجه تتجدد أكتر من كده
Je me suis senti très bien dans cet hotel .je n avais meme pas besoin de me lever pour demander quelque chose.le personal au top
l’établissement mériterait une rénovation. Les salles de bain sont assez vétustes, tout comme le mobilier. Les chambres auraient également besoin d’être refaites et modernisées. Cela améliorerait considérablement le confort et la qualité du séjour
المكان تحفة والبحر جميل جدًا، والفندق نضيف، والبارات موجودة في كل مكان تقريبًا، وال staff كله بشوش ومتعاون وناس جميله بجد وحابة أوجه شكر كبير جدًا لمستر محمد معوض على اهتمامه وذوقه وتعامله الراقي من أول ما وصلنا استقبلونا بفاكهة وعصير، وده كان ترحيب جميل جدًا. وكمان بشكر مستر حاتم ومستر مصطفى في الريسبشن، لأنهم كانوا متعاونين ومحترمين جدًا معانا طول فترة الإقامة. كمان موظفين المطعم بجد بيتعبوا جدًا وبيعملوا كل اللي يقدروا عليه علشان يريحوا النزلاء، وتعاملهم وأخلاقهم كانوا تحفة. بصراحة أخلاق الموظفين واهتمامهم بالنزلاء من أجمل الحاجات في الفندق. شكرًا لكل فريق العمل على الإقامة الجميلة دي، وأكيد مش هتكون آخر مرة.
حمام السباحة صغير ومفيهوش تدرج كبير
1- كل العاملين ممتازين من أسلوب و معامله 2-البحر و البسين ممتاز و الشط نظيف و حلو جداا 3- استلام الغرف كام سريع و سهل 4- خدمه الغرف ممتازه 5-السناك كان ممتاز
1- التلفزيون بالغرفه لايوجد به اي قنوات مصريه او حتي عربيه 2- لايوجد مكان مخصص ل ثابت لتبديل فوط البحر 3- الاكل كان حلو وجميل جدا و لكن تقريبا هو هو كل يوم خصوصا البروتين
تعامل مستر محمد معوض تعامل راقي جدا جدا ونظافة المكان والغرف ممتازة وشكرا حاتم بالاستقبال وجميع الstaff ان شاء الله تتكرر تاني معاكم 🥰😍
Das meer ist sehr schöööön aber ganze hotel ist sehhhhhr alt+ Essen ist scheiße das man davon duschfal kommt.... Aber die arbeiter sind aber kooperativ
Das meer ist sehr schöööön aber ganze hotel ist sehhhhhr alt+ Essen ist scheiße das man davon duschfal kommt.... Aber die arbeiter sind aber kooperativ
ال staff رائع وممتاز من اقل موظف الي اعلي مدير قبلته في المكان بالنسبة لل F&B - استاذ محمد معوض شخص رائع وراقي في معاملته للضيوف وكل فريقه سواء في المطاعم او في البار وموظفين ال Reception رغم ان كان فيه شوية سوء فهم في بداية الcheck in لكن الناس تداركوا الأمر وكان فيه مرونه وحلوا المشكلة في وقتها طبعا كل فريق الاستقبال محترم وخدوم وتخص استاذ حاتم عبدالباسط
الوجبات كانت متكرره طول فتره الإقامة
The hotel is magnificent , the staff was great , the room was sufficient , the all-inclusive package was outstanding with great food varieties , the animation team was very friendly and the overall experience was very satisfying.
Place was great, staff were super friendly, food and room were very good
AC needs to be more powerful.
Konum çalışanlar
Havuz çok küçük diğer oteller bizim alanımıza girerken bizim orda yürümemize bile müsade edilmedi sert bir dille uyardılar, yemekhane çok kötü kokuyor, herşeye extra deniyor soğuk kahve bilet extra normal kahve buz ve süt alabilirsiniz ama soğuk kahve alamazsınız:)
Room area is acceptable, and it was renewed. We feel safe during our stay, the staff was very helpful. Food and drinks are acceptable and suits all , snacks time is wonderful for me ( Burger, Shawarma, hot dog, fries and Pizza). As usual the staff is very friendly and solve any problem you face. The beach is sandy and well organized, there are some tiny rocks in the sea but no need for sea shoe, it was acceptable. Two main restaurants are available during breakfast and dinner, even the hotel is fully booked and always you can find a place for you and the staff do their best for helping you.
Nothing for me, but for those who loves animation teams, the team is very weak but for us it is okay. One pool only and the pool depth don't suit us ( 170 cm and 200 cm) only.
The beach and food
The animation team except Luca
The Location, The Supportive staff specially Mr.Mohamed (Food and beverage manager), chef Mahmoud (Grill), Mohram in the lobby, chef during breakfast, the housekeeping, waiters and the chefs. All in all , all the team are happy to help. The beach, beach activities, food in both restaurants especially arabesque restaurant are incredible.
Air conditioning in some rooms
Inget
Nej
Çalışanlar, konum, ve atmosfer
Odadaki olanaklar yetersiz di. Televizyon ve mini bar var fakat işlevsiz.
⭐⭐⭐⭐⭐ Excellent Service and Outstanding Hospitality I would like to express my sincere appreciation to The Grand Hotel Hurghada, especially Mr. Nader, the Reception Manager, for the exceptional service and hospitality we received. Mr. Nader was extremely professional, respectful, and helpful. From the moment we spoke with him, he genuinely cared about our comfort and satisfaction. He listened carefully to our requests and went above and beyond to make sure everything was handled in the best possible way. What impressed us most was his attitude and willingness to help. He made us feel that our satisfaction was truly important, and his professionalism turned our experience into a very positive one. A big thank you to Mr. Nader and the entire team at The Grand Hotel for their kindness, cooperation, and excellent customer service. Mr. Nader is truly a great example of hospitality and professional hotel management, and he deserves special recognition for his outstanding efforts. Thank you, and we look forward to visiting again! ❤️
⭐⭐⭐⭐⭐ Outstanding Hospitality and Excellent Service I would like to express my sincere appreciation for the wonderful service and hospitality we received during our stay. A very special thank you to Mr. Nader, Reception Manager at The Grand Hotel. He was extremely professional, respectful, and helpful. He listened carefully to our concerns and went above and beyond to make sure that we were comfortable and satisfied. His excellent attitude, professionalism, and genuine care made a huge difference to our experience. I would also like to give a very special thank you to Mr. Mohamed Taha from Guest Relations at The Grand Resort. He was incredibly welcoming, attentive, and supportive. He regularly followed up with us to make sure that everything was going well and that everyone in our group was happy and comfortable. Both Mr. Nader and Mr. Mohamed Taha are excellent examples of true hospitality. Their professionalism, kindness, and dedication to guest satisfaction made our experience memorable. Thank you to both teams at The Grand Hotel and The Grand Resort for the wonderful hospitality. We truly appreciated everything and would be very happy to visit again! ❤️⭐⭐⭐⭐⭐
The staff was extremely friendly and welcoming throughout our stay, especially Mr. Mohamed Mowed, who was very helpful and professional. The hotel’s location is excellent, the swimming pool is wonderful, and the beach is beautiful and very well maintained. We really enjoyed our stay and appreciated the great hospitality and service. Overall, it was a very pleasant experience, and we would be happy to stay here again.
كل شيء ممتاز جدا مع تعاون جميع العاملين في الفندق وحسن ضيفاتهم
We had a truly wonderful stay at The Grand Hotel Hurghada! Everything was excellent, from the variety and quality of the food to the cleanliness throughout the hotel. The beach was absolutely beautiful, clean, and perfect for relaxing and enjoying the sea. 🌊☀️ What really made our stay special was the friendly, helpful, and welcoming staff. Everyone was kind and always ready to help with a smile. We had a fantastic experience and would definitely love to come back again. Highly recommended! ❤️
Excellent food ; sandy beach ; staff Variety of restaurants & food Good pool
The AC was not very well
الطاقم كله بشوش ومتعاون جدا من الإستقبال إلى الخروج والإقامة كانت استشنائية كان في مسؤول اسمه خالد حقيقي كان معتني جدا بالنزلاء
Top Lage, schöner Pool, Preis-Leistungsverhältnis absolut in Ordnung, abwechslungsreiches Essen!
Keine Seife am Waschbecken, nur Seifenspender in der Dusche!
We had a wonderful stay at this hotel in Hurghada. The hotel was clean, comfortable, and well organized, and the staff were very friendly and helpful throughout our stay. The atmosphere was relaxing, the food was good, and the facilities were great, especially for families with children. We really enjoyed our time there and felt welcomed from the moment we arrived. Overall, it was a lovely experience and definitely a place we would consider coming back to. Highly recommended for a relaxing family holiday in Hurghada! ❤️
My family and I stayed here for four nights, and we had a wonderful experience. The staff were incredibly friendly, welcoming, and accommodating, providing us with five star service throughout our stay. A special thanks to Mr. Mohamed Mawad, who went above and beyond to make sure we were comfortable and completely satisfied with everything.
The beach and the food
Rooms could be better
موقع الفندق ممتاز الشاطئ رملي ممتاز حمام السباحة جيد و يوجد حمام مخصص للاطفال الطعام جيد جدا و متجدد خدمة الغرف جيدة فريق الانيمشن ممتاز جدا و يعمل طول اليوم لاسعاد الضبوف الاثاث جيد رغم انه طراز قديم مرافق الغرف جيده العاملين مهذبين جدا و متميزين وخاصة ا محمد معوض مدير الاغذية و المشروبات يحب عملة جدا و متواجد بكل مكان لحل اي مشكلة و يوصي بالافضل دائما للضيف و يهدف دائما لارضاء و اسعاد الضيف بلطف و شياكه.
مساحة الغرف صغيرة نوعا خاصة دورة المياه حمام السباحه اطواله عميقة نوعا و يحتاج الفندق الي حمام سباحه اضافي متدرج الاطوال ليلبي احتياجات ضيوف الفندق
Struttura meravigliosa, molto grande con tanti ristoranti e attività diverse non ci si annoia. Spiaggia pulita e due ristoranti differenti sulla spiaggia, con bar e bevande… comodissimo e personale ottimo. Ero molto preoccupata per alcune recensioni non positive, invece mi sono subito ricreduta, si è una struttura un po’ datata ma ha tutto il necessario ed è tutto pulito e puliscono la camera ogni giorno. Il primo giorno ci hanno portato frutta e dolci in camera, con bevande e portano sempre l’acqua. Il personale è gentilissimo e sempre a tua disposizione per qualsiasi cosa. Il cibo è davvero ottimo, e non è da dare per scontato perché di solito gli all inclusive non hanno cibo buono, invece qua non mi ha delusa, svariate scelte e di ottima qualità. Sicuramente ci tornerò
tutto perfetto
الموظفون و مكان الاقامه و الطعام و البحر و الشاطئ النظيف
الغرف قديمه و مهترئة و مكيف الهواء كان صوته عالي جدا و بالكاد يعمل و لا تستطيع التحكم به
We had a truly wonderful stay at The Hotel . Everything was great, from the welcoming atmosphere to the excellent service and staff. the food was not only varied but also delicious and well prepared. A special thanks to Mr. Mohamed Moawad, whose kindness, professionalism, and attention to detail made our stay even more special. We truly appreciate everything and hope to visit again soon!
The location is great, staff are helpful and friendly, food is great and Lena from kids club was super nice to my daughter
The room was old needs some renovation
The main thing that attracted me to this hotel was the atmosphere outside the property. The surrounding area was beautiful and had a real Florida-style vibe, with tall palm trees, water fountains, open squares, and modern newly built hotels nearby. There were also plenty of shops and restaurants within easy reach. Another great feature was that the beach was located right next to the hotel, making it very convenient and enjoyable to visit.
The hotel is nearly 35 years old and, in my opinion, does not meet the standard expected of a 4-star property. Although the exterior of the hotel looks attractive and well-maintained, the condition of the room was quite different. The floor tiles in the room were discoloured and showed signs of age and wear. The shower door did not close properly, and there was no standard walk-in shower, only a shower area with poor drainage. The shower floor was uneven, which meant that water did not drain away effectively and tended to collect on the floor. The bed linen appeared worn and dated, and much of the furniture in the room looked old and in need of refurbishment. Some of the drawers did not close properly, which added to the impression that the room had not been well maintained. In addition, there were very few power sockets available in the room, making it difficult to charge multiple devices conveniently. Overall, while the hotel's exterior and surrounding area were appealing, the accommodation itself was disappointing and did not reflect the quality I would expect from a 4-star hotel.The all-inclusive food was average and lacked variety at times. While there was enough choice available, the overall quality and selection did not fully meet my expectations for a 4-star hotel. The drinks selection was also quite limited. Soft drinks such as cola and Sprite were local brands rather than well-known international options, which may be disappointing for some guests.
الموظفون بشوشون، ودودون، ويسعون دائماً لخدمة النزلاء وتوفير راحتهم. أ.ابراهيم .أ.سعد إشادة واسعة بفريق الاستقبال والمطاعم (خاصة المطعم الشرقي وفريق الأغذية والمشروبات) من حيث التعامل وأخص بالذكر ( ياسر الأمير. عمر عبد العزيز. فتحى جمال . ياسين .محمد رجب ) على الشاطئ محمد السعدي المطعم الليلى.
الموظفون بشوشون، ودودون، ويسعون دائماً لخدمة النزلاء وتوفير راحتهم. أ.ابراهيم .أ.سعد إشادة واسعة بفريق الاستقبال والمطاعم (خاصة المطعم الشرقي وفريق الأغذية والمشروبات) من حيث التعامل وأخص بالذكر ( ياسر الأمير. عمر عبد العزيز. فتحى جمال . ياسين .محمد رجب ) على الشاطئ محمد السعدي المطعم الليلى.
Vielen Dank, alkes bestens.
Le personnel sur place était vraiment adorable et vigilant, la chambre confortable
Petite fuite au niveau de la salle de bain, les gens ne respectent pas et réserve les transats à la piscine ce qui rends l’accès difficile…surtout sous une chaleur écrasante
Le top, les chambres, la restauration, la plage.
Rien
The sea was amazing and the food good and the staff was friendly especially Mr sayed in the bar many thanks for him
The rooms its abit old furniture
اقامة جميلة
Vielen Dank für alles. Der Aufenthalt war wunderbar, alles war bestens organisiert. Ich komme auf jeden Fall wieder.
Das Personal war hervorragend, Herr Ibrahim und alle anderen Mitarbeiter. Ein herzliches Dankeschön aus Österreich. Doaa östreeich
Sea, location and staff
Air conditioning
Sea, staff, location
Air conditioning
SZuper környezet, saját strand, kedves személyzet. Bőséges ételkínálat. Nagyon jó kis esti programok,
A klíma rendkívül hangos és nem is működött tökéletesen. Az all inclusive keretében kb 1 dl sört öntöttek a pohárba egyszerre - az is rendre meleg volt.
Amazing stay! Special thanks to Mahmoud Mohamed and Sayed Fawzy at the Lobby Bar for their excellent service. The whole F&B team was great, and the beach was beautiful. Definitely coming back!
Nothing, everything was great.
كل حاجه جميله جدا المكان والاكل والموظفين
حمام سباحه واحد بس
كل شيئ
كل حاجه جميله جداااا مكان تحفه ف كل حاجه الموظفين كلهم جمال جدا ومتعاونين اوي الاكل زي الفل افضل حاجه واحنا بنعمل تشيك اوت ادونا اكل وفاكهه ومياه وعصاير عشان الطريق
انه فيه حمام سباحه واحد بس لكنه مش زحمه لان الاجانب بيحبوا البحر اكتر غير كدا كل حاجه زي الفل
Great value for money and a very good beach
The staff's service inside the hotel is not good enough And the rooms are very outdated .
Qualité du personnel, de l’emplacement et de l’hôtel en lui même (Buffets et autres propositions culinaires)
Pas grand chose mais juste peut-être certains équipements vieillissants et la plage de l’hôtel n’est pas propice au snorkling car peu de poissons mais c’est de l’ordre du détail…
We had an excellent experience at The Grand Hotel Hurghada. The property is beautiful, spacious, and very well maintained. The beach, pools, gardens, and common areas were all impressive and clean. The staff were extremely friendly, welcoming, and always willing to help. We especially appreciated the relaxing atmosphere, the great location, and the overall quality of the service. Everything made our stay comfortable and enjoyable.
Honestly, there was very little to complain about. We were very satisfied with our stay. Some small details could always be improved, but overall the experience was excellent and we would happily stay here again.
A perfect family vacation. Excellent restaurants, a beautiful beach, and exceptional hospitality. We will definitely come back! 🌊🌊🌊🌊🛳️🛳️🌴⭐⭐⭐⭐⭐
I really enjoyed my stay at the hotel. The property is beautiful, well-maintained, and has a wonderful atmosphere. The beach and pools were excellent, and the overall facilities were very clean and comfortable. The staff were friendly, helpful, and professional throughout our stay. I also really appreciated the peaceful environment, the beautiful views, and the great attention to guests’ needs.
There was very little to dislike about the property. Overall, everything was well organized and we had a very pleasant experience. A few minor improvements could make the stay even better, but nothing affected our overall enjoyment of the hotel.
Le choix des restaurants etait bien. Un coup de cœur pour le restaurant Oriental. l'accueil et le service était bien
Les boutiques dans l'hôtel et vers la plage. Les vendeurs sont insistants et ne vous vendent pas toujours de bons produits...
Sea, breakfast was good, rooms are clean
The pictures for the old in booking are not for the same hotel Air conditioning not working well in rooms or even in the lobby, rooms buildings are very old
Very good hotel for familys ,with Sandy Beach clean and a very good food, helpful and friendly stuff finally thank you for everyone in the hotel
Location is great from the beach Food is very good and desserts
Need renovation Only focusing on foreigners and tourists
المكان جميل وسهل الوصول لكل مكان الريسبشن البيسين البحر .. الستاف في غايه الذوق واللطف .. المطعم جيد .. النظافة وخدمه الغرف جيده جدا ..
يحتاج لتواجد فريق انيمشن اكثر كفاءة
Room was near the beach and the pool. Room was big enough for my family. Beach was so big that always u will find spaces.
Rooms are a little bit old and need innovation
Overall service Beach Rooms Variety in food
Food taste was good The air conditioning was weak
الموقع جميل والشاطيء تحفه
الاكل في ايام مكنش حلو وايام كويس ونظافه الملايات والفوط مش احسن حاجه والتكيف ضعيف اوي
المكان حلو كتير وهادي وفيه كل الانشطه الغرفه جميله كانت مطله علي الحديقه هاديه ولطيفة عندهم تنوع في المطاعم جميل والأكل نظيف جدا والبارات مرتبه وفريق العمل جدا رائع بشكر كتير مستر محمد معوض انسان محترم جدا وحريص جدا علي رضا العملاء الفندق أنا بعطيه 100% فيه كل شي طعام وشراب وشاطي وخدمه مميزه جدا
يوجد بعد النقط الغير مؤثره لبعض من الناس المطعم الشرقي يعمل في وجبه الغداء تعجبني جدا تصاميم المطعم الشرقي
المكان اكتر من رائع الاقامه والخدمه والعاملين ودودين جدا وشكرا لاستاذ محمد معوض على الاهتمام والمتابعه وحرصه على راحة المقيمين بالفندق
Struttura bellissima e molto pulita. Il personale è stato super gentile e sempre disponibile per qualsiasi cosa. Ci siamo trovati benissimo
Niente di particolare, è andato tutto benissimo.
Every thing is fabulous 👌🏻
Staff and food and facilities
A Beautiful Hotel and very clean. The Manager ( Mohamed Moawad ), Provided excellent assistance for the Booking, to meet our every need .excellent service from him and all his staff , they are a Credit to him . Many thanks to GM/ Ahmed Qubaisy , you have an amazing hotel ,fantastic staff and provide superb hospitality. Thanks for a wonderful holiday We will recommend and we will come again.
The stay was not long enough.
The stuff was very friendly and helpful, the beach was amazing, the bars and food quality was great. Room service was great and the whole place was clean.
Activations and Activities was poor, and pool least depth was 140cm which didn’t suit some of our family members, but thankfully, Mr. Mohammed Moawed addressed our concerns right away :) Thanks again for the gifts and hospitality!
محترمين جداً و ممتازين
محتاجين مزيد من الحفلات ولكن ماتم كان جيد جداً
Everything was perfect staff resolved any concern we had. Mr Ahmed Qubisy was a great help in every aspect.
Nothing specific
Die Mitarbeiterin sind sehr nett und hilfsbereit. Das Essen war auch perfekt und lecker.
Gar nix. Alles war tip top.
Everything was perfect staff resolved any concern we had. Mr Ahmed Qubisy was a great help in every aspect.
The hotel has no parking but we managed to park in public parking area
Everything was perfect staff resolved any concern we had. Mr Ahmed Qubisy was a great help in every aspect.
Nothing
The staff was amazing and very helpful. Cleanliness was excellent and the food tasted great but it needs more variety. The beach was clean, nice, and well organized. There is also an aqua park on the beach which is a nice addition.
The hotel is a bit old and needs renovation. Also, there was a sewage smell in the rooms. The TV only had 6 channels and was basically useless. The room phone doesn't work - no one answers from reception.
Deniz güneş kum.
Extra satabilmek için görevlendirilen personelin her ortamda exstra çabası
Location is good
No internet connection Phone signal is so bad
الطاقم كله ودود ومنظم ناس محترمه ومرحبين جدا جودة الطعام جيده والغرفه جيده مع اطلاله على الحديقه
كل شئ رائع فعلا فى الأوتيل نظافة و موظفون و عاملون و شاطئ و غرف و حمام سباحه و طعام و أنشطة و موقع
لا شئ
فى ابتسامة دايما من كل العاملين بالمكان
المفروشات محتاجة تتجدد و كذلك فوط البحر تحتاج لمعطر
The staff
Animation team need improvement, the sea afternoons has some waste from the boats
Le service est au top.👌
Rien
اكثر ما أعجبني التعاون الشديد من الاستاذ محمد معوض انسان ودود ومخلص جدا فى عمله وكان له تأثير ايجابى جدا فى استمتاعى بالإقامةوابداء المساعده فى كل مايخص الاقامه واشكر طاقم العمل بالفندق وجميع العاملين
لا شيء
Nothing...
They don't have any way of communication, they don't respond to phone or emails or anything. Not even sure, how they are in hospitality industry!
Everthing
N/A
Otel çok güzel ve alanı gayet büyük.Aquasından, normal havuzuna, içindeki restorantlardan, barına kadar herşey mevcut.En güzel yanı plajı çok güzel.Havaalanına 5 dk mesafede.Gerçekten hayatımda yaşadığım en iyi tatillerden biriydi.Herşey beklediğimden de öteydi.
Tek sevmediğim yanı aile oteli olmasıydı.Sürekli bebekleri ve çocukların ağlaması oluyordu gün içinde.Onun dışında otele hiçbir lafım yok.Herşey dört dörtlüktü.
The place was wonderful, and the staff were exceptionally friendly and professional. Everything was perfect, especially the restaurants. I would like to give special thanks to Mr. Khalifa, the restaurant manager, for his outstanding hospitality and excellent service. He truly made our stay even more enjoyable. Highly recommended!
Nothing !
طاقم العمل ودود ونظام جيد وموقع ممتاز
Location facilities and view
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
6.21/10Cleanliness of rooms and food hygiene were criticized. Reports of cleanliness issues led to a lower score.
Service
9.18/10The staff were described as very friendly, helpful, and went out of their way to assist guests.
Location
9.22/10The hotel location is close to the beach with many nearby bars and restaurants, noted as a major positive.
Room Quality
7.17/10Some rooms were spacious but there were concerns about cleanliness and rated lower than expected for a 4-star.
Amenities
8.2/10Amenities like inclusive options were mentioned, but there were complaints about availability at certain times.
Value for Money
8.16/10While some parts of the experience were satisfactory, issues with service and cleanliness impacted perceived value.
Food and Beverage
7.71/10Food taste was generally rated positively, though variety was criticized for being repetitive.
Overall Experience
8.18/10Guests generally felt positive about their stay, balanced by some notable concerns.