El Yam

Être avec la famille

La chambre qui m’était proposée était un placard sale La 2ème chambre était plus grande mais toujours d’une saleté incroyable, avec fourmis et cafards J’étais content de quitter l’hôtel (si on peut appeler ça un hôtel) dès que possible : c’était le week end de Rosh ha-Shana

The reception staff were nice

La piscine

Des cafard partout c’était une horreur

I WAS DEFRAUDED BY THIS HOTEL. Arrived at the hotel at 11 pm without having booked. The guy at the reception told me to come back later, prices would be cheaper and rooms are be cleaned at that moment. So I came back one hour later. Before that, to be sure, I booked the room on booking.com. Arriving at the reception that guy told me: "All rooms are booked and it's not updated on booking.com. Sorry, but no room left. I will now cancel your booking." So I had to leave and find a place - at night! Today is see that tha booking wasn't cancelled and the money taken from my credit card. Booking.com says they can't do anything, the hotel is not responding! My dear friends, the manager, whoever: THIS IS FRAUD!

I WAS DEFRAUDED BY THIS HOTEL. Arrived at the hotel at 11 pm without having booked. The guy at the reception told me to come back later, prices would be cheaper and rooms are be cleaned at that moment. So I came back one hour later. Before that, to be sure, I booked the room on booking.com. Arriving at the reception that guy told me: "All rooms are booked and it's not updated on booking.com. Sorry, but no room left. I will now cancel your booking." So I had to leave and find a place - at night! Today is see that tha booking wasn't cancelled and the money taken from my credit card. Booking.com says they can't do anything, the hotel is not responding! My dear friends, the manager, whoever: THIS IS FRAUD!

We came there and it was summer so they where really busy they had a group there we booked through booking and was told to have a jacuzzi double room and public pool because the group was there they gave a small room off the regular grounds with a smell of mold and it was boiling hot when we came in at least they should turn on AC before we arrive in such heat without an jacuzzi and was told we can't enter the campus because it's rented by a group so we also couldn't go swimming also on the site we booked said we will have a window with view which we couldn't see anything out of our window besides the next room we really didn't get a good feeling here

The room we got had a terrible smell and was very small with a mini bathroom they said they can't change the room because they had a group on the campus

הגעתי למקום ביום הזמנה שלי, -לא היה צוות וחדר למרות שהזמנה אושרה -טלפון היה ללא מענה במהלך חודש -לא עודכנתי שאין חדרים וקבלת פנים במקום אך כסף שוריין מבוקינג לקחתי יום חופש ביום זה, עבדתי כסף על דלק והגעתי מרחוק ועל יום חופש שבזבזתי

הגעתי למקום ביום הזמנה שלי, -לא היה צוות וחדר למרות שהזמנה אושרה -טלפון היה ללא מענה במהלך חודש -לא עודכנתי שאין חדרים וקבלת פנים במקום אך כסף שוריין מבוקינג -לקחתי יום חופש ביום זה, עבדתי כסף על דלק והגעתי מרחוק ועל יום חופש שבזבזתי

מאוהבת במקום הזה. תודה רבה לצוות הנהדר 🙌🏽🌷

Very comfortable, simple, clean

תמורה מצוינת בהתאם למחיר

Nice garden outside the room.

no chair or table in the room. Needs new grout in bathroom. Noisy party outside till 11 pm.

Simple and practical

Maintenance of electricity and cabord doors

אירוח אנשים ,הפקידה המדהימה שהציעה לי קפה אחרי שראתה כמה היית גמור ,זה עשה את המקום למה שהוא

רק לסדר את המיים החמים זהו .

The place wasn’t clean. During my stay there, no one came to clean the room. The room maintenance is poor, everything is full of mold. There were cockroaches in the room. There are parking problems at the place.

מושלם בשבילי

הכל

אהבתי הכל

מקום בסגנון כפר נופש, צימרים. כמה דקות הליכה מחוף מקסים. יש נדנדות וספסלים ובריכות (שכשוכיות). הצוות מסור וחרוץ, ניקיון ברמה גבוהה בחדרים. צריך לשים לב שזה בטבע אז כן יש עלים וכו'. אהבתי את היחס המשפחתי, מקרר בחדר, אווירה נהדרת. מיקום מושלם, מקום מרגיע. לנסיעת עבודה זה היה מושלם. אהבתי מאוד ומקווה לחזור

לא עניין שלא אהבתי אבל צריך לדעת שיש ליד זה גן אירועים בצמוד ויש מוזיקה בערב. מוזיקה נחמדה, אבל לא מתאים למי שלא זורם עם זה. רוב היום יש הכנות לאירוע שיש בערב- צריך לקחת את זה בחשבון. חלק מהתשתיות ישנות, לדוגמא בדק יש חלקים לא יציבים. החניה - כדאי לנקות שם כי זה חלק מזבלה.

Location location location love the place & atmosphere, definitely coming back

I9

Location perfect form my needs,eg near friends.

It was advertised as having 2 pools but the water was only up to your knees in both pools. This "resort" (it is not a resort) is a venues location for weddings and large group events for local Israelis - it isn't geared for the international tourist market - the phone simply isn't answered or is answered by an Israel recording. The staff don't return calls but send messages in Hebrew which is inapproriate to an international tourist. And the reception staff don't care anyway - they are too busy chatting amongst themselves.

Maybe location to beach?

Staff were not helpful or friendly. Could not get ice. WiFi only available at office - not even a reception. You only get a kettle in your room with no hangers and no cutlery - not even a coffee mug. I asked to store my luggage for a late checkout and that too was a problem. Access to pool is a problem as function guests get preference. I was not even offered toilet paper and the room was NEVER cleaned. RUN FOR THE HILLS!

Honestly not up to scratch, dilapidated. No access to a restaurant, bar or any facilities at all. No coffee machine in room or cutlery or crockery. Honestly the worst place I have ever stayed in. I’ve stayed in many AirBnb and unless you stay there after a function because you are SEVERLY hungover- don’t stay here!

Mainly the location and price. The location is wonderful, Very close to the beach, 2 minutes of chill walk. And the price made it very affordable.

The facilities were filthy, mainly the bathroom and bathtub. But the worst thing are the events that happen every night and were very loud.

We love the location.....Poleg is a quiet neighborhood. And the beach is a 5 minute walk away.

The bathroom sink was NOT clean on the edges of the sink. I had to clean it and that was very disappointing. In the morning, instead of initiating getting milk for the coffee machine, the employee in charge of that waited until we tried to make coffee. Milk should have been brought first thing in the morning.

Friendly stuff

Administration

We stayed one night to crash after a wedding. For this purpose the property was OK. Clean, basic, nice stuff.

There was remodeling started but not finished. Doors without frames, no opening window in the bathroom, just a piece of plastic stuck to a wall, crumbling corners. Didn’t look good but maybe it is still work in progress…

Comfortable bed

The staff were taking an hour to figure out my booking. At no point did they inform me of what was going on. They asked me to pay more but I obviously refused that. Eventually they cleaned a room, gave me the keys but the door didn't lock, so I put the night table in front of the door. Also only check in after 21:30 though shabbat ended hours ago. At 00:30 they woke me up by hammering on my door, I don't know why.

The rooms were really dirty and at 2 am there was a explosion off water that flooded the whole room we had to wait till 4 am that someone came to change us rooms Really wasn’t worth the money at all and want to get a refund. The service was unacceptable and so was the rooms We only could change rooms at 4 even the whole room was flooded It was really bad

Friendly staff, the place looks amazing at night with all the lights.

Bathroom: Moldy spots in between tiles, lime scale anywhere in the shower, stained towels, multiple random plugs in the bathroom that were missing the appliance such as the mirror. No toilet brush. Room: Old underwear was hanging at fuse box. Stained decorative pillows which hadn't been washed in years, burn hole in mattress and bed sheets so thin you could see through them, We paid extra for a room WITH patio but the door to the patio was locked. Staff said this was due to safety reasons but all the other rooms could open it. So why did we have to pay extra for this feature when you cannot use it? Overall: the place could be really beautiful but the lack of proper maintenance and cleaning skills starts to show in any place possible. For this reason, I also wrote it is beautiful at night because then you don't see the wear and tear. Furthermore, the pool is only knee hight.

Very xlose to the aea

Rooms dirty, bed is from 80s with metal things in the mattress, dirty towels, no coffee in the reception - they said it has finished and they are busy to reload the machine . Very poor furniture and room inside.