The Axon Suites Bukit Bintang By Cozy Stay

Location is convenient.

The air-cond in the living room was warm & always switch off automatically. No microwave

The appartment was great, good view, clean, the host was very helpful.

It seems that the whole building is rented out for tourists. There are around 45 floors. It was hectic every time I needed to use the elevator, with lots of people, and the elevator stopping on many floors was exhausting. Many times the elevator stops and no people are waiting. Also the infinity pool, a lot of noisy children and adults all over. If you want to book the place to relax, this is not the place. People thought it was the Olympics pool on the rooftop hahah it was like a circus. Also, the lobby was always full of people sitting on the couches almost the whole day which was too much if you want a relaxed trip. Other than that the place was nice.

Location

Slow elavator，i waited 20 mins for the elavator！ Expensive parking rate

Very good place to stand🥰.. 5night in Axon hotel very2 nice and comfortable for me and my family. Service also tiptop 🌟🌟🌟🌟🌟

location

Timing with the swimming pool. Different room was allocated then booking. No reduction in price given even after the room is changed for a day

Fantastic Infinity pool with spectacular views

Unclean with very little provided. No tea bags or coffee for instance. The lists are over crowded , often had to wait 10 minutes or more to get down.

The apartment is clean and neat. The staff on duty are quick to attend to our inquiries and came on two occasions where there were issues with the washing machine and checking out was a breeze. Location wise is excellent!

The air-conditioner in the bigger room was faulty and was given a standing fan to circulate the air. We're offered another room but when you checked in at 1 am in the morning everyone was tired and wanted to settled in immediately. Should have offered the good room in the first place 🤔 Noted the toilet sink accessible to the bigger room were slow to drained down. Have a scheduled maintenance check on the the property to ensure the amenities/facilities are in excellent working condition.

Groot appartement

Lift kan lang duren

Situation géographique L'espace de l'appartement La piscine (pas très grande mais très belle vue)

Pas moyen d'ouvrir une fenêtre, Aucun extérieur Un lave-linge mais pas d'étendoir Après la piscine bonne chance pour sécher votre maillot, essui etc..bref faites preuve d'ingéniosité!

All were good

Beds were too small it must be standard size AND the lifts some times toooo much busy and take 15-20 mints to get space

Amazing pool.

Check in was confusing at first.

The apartment was very clean, all the amenities were available. It is located near the Pavilion Mall and Bukit Bintang. I recommended it definetely

Nothing

Swimpol

No smoking

Nice apartment and location

The staff . Very unwelcoming reception by check in and by everything else

Property is quite new. Nice amenities with the pool and gym. Very good location

There is a stove but no pans or anything. No Microwave. you basically cannot cook or heat up anything. And it's got a kitchen..

fantastic location, clean and comfortable feels

It’s managed by different agencies

We are very satistifed of the room and facilities very comfotable for family

Nothing. All in good

Quite clean, spacious and good location. Condition almost similar to pictures. Value for money.

NIL

The space was spacious

The smell from toilet coming out after flash

Locations really good .facilities are good the ax is super cold and the room was fairly nice.

It’s NOT a hotel. Make sure u know that . So no room service and anything like that no locker room

Clean, strategic location

Nothing

The location is great. The best area in the city center. All the necessary equipment is available in the apartment for a normal living. There are gym and infinity pool at the 37th floor available for all residents.

There was no receptionist, just loads of men with card machines taking payment in the lobby. There was no room service and you had to WhatsApp the ‘host’ for fresh towels etc. They require a 200 MR cash deposit which isn’t mentioned on booking.com Overall, a strange experience.

Great Location. Very good facilities and very clean.

Taking the lift can take a while, because of the amount of people using it.

We choose Apartment 1 bedroom. Pool is under maintenance and also daily cleaning not available. Area was good. Near to all famous points

i loved the rooms and the facilities provided. My 5-year-old son was extremely happy and comfy

Location and view was spectacular. Host was very accommodating. Thru even gave us an early checkin as we had an infant.

Pool was under maintenance and we noticed 1 or 2 cocktaches. Otherwise everything else was good.

It was a booking for 3 bedrooms, but were thrilled to find another bed provided in the living room. There were 3 adults and 2 kids, but good enough for another 2 adults to fit. Facilities were great as well. Eateries outside within close proximity. Many 24hr shops including laundry service. Bukit Bintang, TRX within walking distance.

One of the rooms (master room) bed was very itchy, we suspected bed bugs. Thankfully we had d extra bed given. It gets pretty bad with traffic during peak hours (cars not moving). We drove so parking wasnt cheap as well (RM40-50) for overnight. There was a typical drain stench in the lobby way but thankfully not in the rooms.

location at the centre of Bukit Bintang

the parking rate is so expensive, my sister came to stay overnight and need to pay for RM68 for less than 24hrs parking. the host do not advice thoroughly regarding the parking charges. avoid coming to this area using car, use public transport of possible, its easier and save your money rather than paying the overcharged parking rate.

Host wanted to cancel our trip in the morning we arrived to Kuala Lumpur. He messaged me on WhatsApp directly saying that he has to cancel. We didn't cancel since it wasn't possible to cancel for free. We arrived to the location and we called host but we didn't meet him. We had to find another option for our stay when we already were on location. We were lucky and found good option at the end but experience with this host was really bad and stressful. I think it is some kind od scam to cancel on the 1st day.

Great location, within walking distance from lots of bars and restaurants. Our host was very responsive to any request we had.

The elevator was frustrating. Sometimes we would be going up, reach 10 floors from our room and it would start going back down yo ground again rather than up to our room. The pool had a lot of young children in it. We couldn’t relax or swim

The views of the room

Missing items from kitchen

Absolutely nothing. The reviews must be all fake. We spoke to several people and all shared the same opinion. The only benefit: close to Star Hill and Pavillion.

The property is one big chaos and mess, inside out. Not even half of what is promised on the web site was available in the room. It took 20 minutes to be able to use the elevator. The check in was chaotic, three different people asking the same questions and copies of passport etc. TV no channels at all, only you tube and pay tv. I think we travel quite a bit and this is the worst we have experienced. We checked out early and booked our favorite place Lanson Ceylon. We hoped with Axon to have found a property closer to Pavillion and Star Hill, but this property was pure punishment.

Room is good as It has individual

Auto cancellation when I arrived

They cancelled stay when I was already in the city

Large room

Unfortunately, the toilet and shower could be cleaned better, and just feedback change the matras it's like concrete

Every is perfect.

I like everything.

The location is the only good part.

The lifts are horrible, always end up spending 10-20 mins and it is always Boiling hot inside.