The Lodge At Uxmal vs Similar Hotels

Rooms are spacious but some guests reported issues such as no hot water and outdated facilities.

Mixed: some guests enjoyed spacious rooms with panoramic windows, while others reported outdated rooms, noisy nights, and maintenance issues (AC cycling, unplugged fridge, remote without batteries).

Room quality generally acceptable, but several mentions of needs for improvement.

Some reviews indicate cleanliness is acceptable but there are mentions of areas that need improvement.

Mixed reports: some guests described the hacienda as clean, while others reported very outdated, dirty rooms with large insects.

Very poor condition found; numerous cleanliness issues mentioned.

The location is ideal for visiting Uxmal and received frequent praise.

Excellent — repeatedly noted as adjacent or a 5-minute walk to the Uxmal archaeological site; location is a consistent highlight.

Great location close to Uxmal; highly appreciated by guests.

Staff received positive comments for being friendly and helpful, contributing to a high score.

Generally praised as very kind and welcoming (mentions of specific staff like Victor and Luis), but there are notable service failures (last-minute room changes, relocation without price reduction, poor communication).

Standard quality for this hotel tier; some guests appreciated the friendly staff.

Food quality was mentioned as needing improvement, especially in restaurant offerings.

Divided: when available the restaurant and breakfasts were described as delicious and splendid; however, some guests found breakfast very limited or were affected by restaurant closures.

Food quality is good; reasonable prices mentioned.

Amenities are reasonable but could be improved, as suggestions were made regarding upgrades.

Good property amenities noted (pool, rides around the estate, historic grounds), though onsite restaurant/bar closures reduced available services for some stays.

Nice pool and jungle atmosphere; amenities enjoyed by guests.

Some guests felt the pricing did not match the quality of the hotel.

Several guests felt the stay was overpriced for what was offered, citing limited breakfasts, forced room downgrades without price reduction, and general mismatch between price and condition.

Mixed feelings on value; some felt it was not worth the price.