Alps Serenity Retreat - Wanaka

Cute clean apartment, we had a great stay, it was super nice having two bathrooms. Thank you.

Washing machine needed a drum clean :)

Very comfortable

Loved the space, beautifully furnished. Great kitchen, excellent security and great location. Super comfy beds and was great to have a washing machine/ dryer.

Nothing, everything was amazing.

So clean and beautiful details

New and clean. Very well-maintained property

Whole place was Super clean, well equipped with kitchen stuff . Washer/ dryer was handy.

Nothing !

Wonderful apparemment, but a car need it to go around, wich we had so it wasn't an issue.

Tidy little apartment. Close to restaurants cafes on the spot and laundry mat.

Not ideal for large suitcases being upstairs

Quit safe clean and comfortable.

Everything was great

Great appartment!! We totally loved it. Nice beds and shower. Got everything you need. Nicely decorated!

A drying rack for your clothes would be convenient

Really enjoyed our stay. Comfortable beds, excellent appliances, nice furniture, and very clean!

If we have to nick picj... all the non-stick saucepans were very scratched and not safe to use, probably thanks to past guests who have been careless.

Nice apartment, warm, clean and comfortable. Quiet neighbourhood.

Light over the door to be able to see the lock numbers in the dark. Fair distance from Wanaka town.

Quite spacious, and two bathrooms were good. Comfortable beds.

Missed the mark in attention to detail. Warped frypan, only 4 coffee pods for a 3 night stay, broken door handle to bathroom, no streaming service, no clothes rack (website said it’s included), no supplies (I.e paper towel, cling wrap, tissues) that we had at other properties in a similar price range.

Very modern and clean, all kitchen appliances, condiments and utensils provided. Good number of towels. Great tv app options. Handy location. Good communication from host.

No opening window in bedroom 2 made for very hot and uncomfortable sleep every night for one couple. Unable to cool room down and no airflow.

Pretty good, nicely made.

Kitchen utensils are not enough for family of four.

Location. It was very convenient and there is a pub within walking distance and a quick stop grocery as well. Felt like we were the first ever renters.

厨房设施比较齐全，装修比较新

酒店给我发了邮件说可能泄露了我的信用卡信息，马上我信用卡就被盗刷，然后我发了邮件给酒店，他们马上说他们已经发现此事正在处理，各种巧合都说明，信用卡信息就是酒店内鬼卖出的，应加强管理

De accommodatie was van alle gemakken voorzien met twee slaapkamers en twee badkamers. Het appartement was heel schoon en had een grote keuken met alle benodigdheden. Ook de TV was erg groot en beschikte over Netflix.

De bedden waren matig. Anders was de beoordeling een tien geweest.

Good facilities and comfortable beds.

It wasn't very clean. When we arrived both of the showers had hair in them and one of the drains was full of black hair. There was dust on the fridge freezer. All of the pans for cooking were filthy and we had to soak one over night before we could use it. Very small bins for a multi day stay.

Beautiful place to stay nice quite location would stay again

One bathrooms toilet was cleaned

Great spot, clean unit

Entry code a little frustrating, did not work well.

Very comfortable stay - apartments was spotless, bed is super comfortable and you have a full modern kitchen at your disposal. The owners have clearly thought about details in the kitchen as there was every tool you would expect to find.

A small issue - in the en-suite bathroom there appears to be a construction issue with the showerhead which means it’s not secured to the wall. As long as you don’t bump it, it works.

Absolutely loved our 5N here. Wish we could have stayed longer as it was our fave place in NZ!! If you’re thinking of booking, don’t hesitate.

Nothing

We had a few issues on arrival with the battery in our key coded door knob. But that was quickly sorted by your staff and Harley made sure things were all set before he left.

There was nothing not to like. The only thing that I could say is that there was nothing to hang clothes on to dry, no clothes horse etc. The little plastic hanger didn’t really work but this is being picky. The unit had everything. The linen and towels were great, the lounge was cosy and inviting and it was warm inside after a cold day out. I would 100 percent stay here again with my family. This was the best unit by far this trip.

The bed was very comfortable. The entire place was spotless and we had everything we could need and more.

No dislikes :)

Great location, spacious, modern and clean. Excellent communication for check in / check out as it is all done via email

Nice, clean, new upstairs 2 bedroom unit. Out of the busy waterfront but very spacious and easy parking. Close to mini supermarket ( awesome Sanga pies). Plus Ranger Cafe, easy 100m walk away. Huge kitchen and beaut beds and bathrooms. Underfloor heating was great! Highly recommended. Will stay here again.

WiFi wasn't good. No internet for some reason. TV in main lounge doesn't have decent channels. Bedroom TV is better.

Everything is perfect.We really enjoy our stay here.We are sure to come again and will stay longer next time.

no

Clean & modern, easy to get to and from.

Very cozy, clean and tidy designed house, owner is considerate to every details, thanks for bringing me and my parents a good stay and memory

Lovely place. Rooms and bathroom were clean. Great location. Close to shops. Felt safe in the area.

Best property we had during our trip to New Zealand. Recommended to have a car as it’s a little further from downtown Wanaka but the place was clean, spacious and had everything you needed!

All the facilities were new, modern and very clean. The beds were very comfortable and breakfast supplies were waiting for us in the fridge which was a nice surprise. There was a cute pub/beer garden a few metres from the property and a small grocer which made up for the fact that it was quite a way out of town.

The coded door lock was a bit fiddly. We couldn’t get it working and had to call for help. Also, the water pressure from the bathroom taps was very weak.

It’s brand new so was immaculate. It has everything we needed. The location was perfect for us as we had a car. Nice brand new little suburb on the outskirts of town away from the hustle and bustle.

The property was perfect. The checkin procedure was a bit painful.

Everything is clean. Surrounding is quite. Very efficient in terms of expenses. Highly recommended for family.

Beautiful design, nice and cozy!

have a few more power points would be ideal

Clean modern and comfy for a family of 4. Would stay here again. The apartments are nice. We watched some TV after a long day and they have a washer which was super handy. Not too far from downtown but not walkable.

Nothing noteworthy but pricey.

Clean, comfortable, it felt like it is totally worth every penny we were paying.

The sink water pressure is very weak but that is the only small issue we had. Shower pressure was fine.

Property is new,clean and well equipped, wireless charger bedside lamps was a nice touch Hello Ranger close by compliments the locations

Small thing, but obviously having a washing machine there is great but having cloths rack to dry things would have been handy and for such a small cost should be considered

Thoughtful decor and extras. 2 bathrooms very tidy. Hello ranger Cafe was close with great food and service.

Lacking sunlight.

Apartment complex is nicely situated close to Wanaka town.Rooms are very spacious and comfortable with lovely views of magnificent snowy mountains.Bed was very comfortable and spacious.Kitchen was very well equipped with plenty of space and brand new kitchen appliances.Heating was also excellent as we had few very cold days.Location is very nice, quiet and safe.Beautiful and well appointed balcony for guests to enjoy.

The lack of baking paper or aluminium foil makes cooking difficult.Also, the oven pan is extremely heavy and quite deep so the lack of oven mitts can potentially cause the person to get burnt or pan to drop out of the oven.Also, there wasn’t any antibacterial spray or anything to clean kitchen counter tops with.

We loved that the property was immaculate. It was practically brand new with all modern facilities. Everything was exceptionally clean and well maintained. The check in process was easy and not fussing about getting keys when all we needed was a door key. It really was a home away from home but with exceptional views!

The washing machine wasn't great. It was a combined washer/dryer and really need a separate dryer, especially during winter for those who are doing a family ski trip. If you don't mind a 3.5 hour wash/dry cycle and semi damp clothes, then you'll be ok.

Absolutely everything! I’ve been travelling since December 23 and can honestly say this has been the nicest place I’ve stayed to date. The area is stunning with a bar, restaurant and small shop located 2/3 minute walk. The interior of the apartment was 10/10. It had everything you could possibly think of needing; lamps with wireless phone charger and usb at the side, washer/dryer with laundry detergent, TV that could connect to all apps like Netflix/Prime video, and the most comfortable bed/bedding. We slept so soundly the two nights we stayed. Could not recommend this place enough!

Absolutely nothing!

The apartment was paid for before check in. Beds were clean and comfortable, bedrooms were a bit tight for space. Liked that is was clean and full sized fridge/freezer for our shopping. Liked that there were complimentary snacks upon arrival, didn't eat them but nice to know it was available. Cleanliness of the streets. Not in the heart of Wanaka, but not too far away from the lake and main shopping areas.

Value for $ just wasn't worth what we paid, even for the location. There should be instructions left in a folder, how to use the oven top, was one of those new ones that you have to put a pot on it to work. took a moment but figured it out. Where to dispose of rubbish. There was one small community cafe at the end of the street which is walkable distance, anything else you need a vehicle. We all felt the links that were emailed to us to complete before we could get an address or door code were far too convoluted. We drove around for ages trying to find the apartment, called a number which was outside operating hours, so hung up and ended up calling the emergency number and spoke to a lovely helpful person who had to use google maps to help us locate the exact street and apartment, so we were driving up and down the streets. There were no or very little street signs, the location was very new and still being developed. The person who took our call helped us to check in over the phone and helped us to obtain the door code. Didn't like having to haul our suitcases and groceries up 2 lots of stairs. Didn't like the 1st bedroom had no aircon. Didn't like that the 2nd bedroom had no opening window/s for fresh air, no aircon or tv. Would have been nice to have a 2nd window covering other than roller blinds in the bedrooms, so we could leave the roller blinds up during the day and still have some privacy from outside when dressing. The walls are very hollow so noise travelled well. Had to walk to a neighboring carpark on the back side of the building to dispose of our daily rubbish in a shared skip bin.

location was a little out of central Wanaka but only a 10minute drive. locally there is a nice bar and restaurant within walking distance. area at present is peaceful and very tidy and new. the apartment is very nice and fully fitted with modern clean furniture and kitchen equipment too. 2 bathrooms are well fitted too with showers with multiple spray settings and lovely body wash and shampoo with conditioner. night lighting pops on when you open the bathroom door. televisions x 2 one in lounge and one in the master bedroom. being near christmas they had evening put up a little white lit tree, just perfect.

initially the electronic code didnt work but the staff sorted this quickly once I phoned them