Bay view rooms at Mentone Hotel

This hotel has been closed since December but Booking.com you still took our money. We had nowhere to stay when we arrived

It’s was close to sea front

It was clean and staff were friendly

Breakfast was a complimentary continental breakfast delivered to the room with housekeeping consisting of pain au chocolat, cereals, toast, jam and butter plus coffee from a Dolce Gusto machine. A very pleasant surprise as we had booked not to have a cooked breakfast. The staff were very friendly and helpful - housekeeping kept us stocked up with food and made sure we had basic supplies. The owners had closed the restaurant below the hotel (which was a shame as the food looked delicious) but allowed us to leave luggage in the room on our last day. The view is the real highlight - lovely views over the pier towards Brean Down, Flat and Steep Holm and the Bristol Channel. It looked beautiful at sunrise and sunset. It even looked good in the snow! The location is very convenient - a few minutes walk to the centre, some good pubs and right on the front.

The bed was a little on the small and soft side. Otherwise, very happy with the stay.

Everything

Nothing

There is a kettle, fridge, microwave, plates etc. Ceral and pain au chocolate provided every day for breakfast. Milk in the fridge when we arrived. Bed comfy. Sea view. Minutes from the pier and town, perfect spot to stay. Lots of lovely restaurants and pubs around.

A toaster in the room would have been nice.

Really well appointed room - breakfast items all laid out including bread, toaster, cereals milk etc. Kettle and microwave too. Easy access via keys in a key safe. Great location right on the front.

Room was a little dark - the lights didn't manage to light it sufficiently.

Everything was spotlessly clean, plenty of breakfast items, quality towels and furnishings. Will definately stay here again 🙂

All was provided for a continental breakfast which did was great for us as we like to wake up and have a coffee and light breakfast when we are ready. Excellent choice in room for cereals and toast.

nothing

It was very near the city centre which I was pleased about as it was Winter and most things were closed and it was too cold and windy for the beach of course. For most anyway I expect! Prices very reasonable then too. The room was like a little kitchen with lots of tea and coffee and cutlery and the bread and toaster were welcomed very much when I just wanted a little snack at night or for breakfast. A good sized room and clean.

I found the main light a little dim and the lamps a bit too glaring so had to switch the lamps off. That was all.

Friendly and helpful staff. Nice touch to have a complimentary breakfast. Room great for our purpose and very clean.

It was fine for one night

It was right on the front so you can have a nice walk on the beach

Well appointed room, terrific shower,warm.

Tv was problematic. Lighting was dim.

I had stayed here before at the beginning of the year but had a family room. This time I had a single room. It was easy to check in - just had to go to Nicks restaurant below the rooms and the staff give you your key. The room itself was lovely and warm, great views of the sea and pier. It was clean and tidy with plenty of tea, coffee, sugars and milk which is always important to me when I stay anywhere. Television had plenty of channels to choose from. Nice to have a full length mirror which I find is rare these days.

It took quite a while for the hot water to come through when showering. The room could do with a small clothing rail to hang things up and maybe a small table and chair to be able to eat at instead of having to sit on the bed. The room included continental breakfast but it was a miniature box of rice crispies, a pain au chocolat and lots of jams and marmalades - not sure why there were so many preserves as there was nothing to have them with. The walls between rooms were quite thin as was woken early by someone vomiting a lot.

Uncomfortable bed, breakfast not substantial bathroom very cramped

Location excellent and the room was well equipped for a continental breakfast.

Only just an adequate amount of heating on when we arrived but no heating on at all the follow morning. No WiFi accessible at all during our stay. I messaged booking.com but had no reply when I mentioned these two problems. Very disappointing as the room and location were good.

Great location, right opposite the sea front and a short walk from the Main Street. Clean and tidy rooms with a great continental breakfast.

Nothing.

Everything was excellent. Location was great, only a few minutes to town. The room was very spacious and clean, continental breakfast in the room as well as a fridge, microwave, kettle and a coffee machine. The restaurant downstairs was really nice with amazing food. The staff was very nice and friendly and nothing seemed to be to much for them. We really enjoyed our stay and we'll be back. Thank you 😊

Everything was excellent

The room was really clean and there was plenty of tea and coffee...continental breakfast was good apart from no butter. But it was fantastic value for money 👏👏👏👏

no butter for continal breakfast....but that was all.

Very clean room with a nice sea view .All i needed with coffee making .bottle of water and towels suppled .

Location, staff friendly and helpful

Type of food in restaurant not preferred and quite expensive.

I am disappointed not to give this room a better review. It was spacious, relatively clean. Lots of complimentary tea and coffee, also bottles of water which was fab. Great location. Easy check in. Quiet

The room was FREEZING. The radiator did not work and there was an electric heater in the room, but this is no way adequately heated such a large room. I have never been so cold in my life. I'm sure would have been warmer outside! My daughter has been ill with a cold since we stayed and I blame this room. The shower, mixer shower tap, surprisingly powerful, but you had to hold it over yourself, no to hang the shower head up. Which would be an easy fix. The WiFi was not strong enough to use the smart TV. Mattress on the double bed very thin, could feel the springs. These are easy fixes, then it would be excellent value for money.

room was fine. Not very big but great value for money

Hadn't realised there wasn't a lift which was my fault. Struggled with stairs. Other occupants very noisy

Lovely room clean and everything we needed. Fridge and microwave a bonus. Continental breakfast supplied

easy location and good value for money

I highly recommend this hotel. I got a room overlooking the pier. Very clean, large TV screen unlike other hotels in Weston Super Mare and warm for the autumn and winter season. The continental breakfast in the room was also a pleasant surprise.

Powerful hot shower, tv was good, comfy bed

The heating wasn't the best, small room

The staff were very friendly the food was excellent the room was spacious and had everything we needed the shower was excellent

There was nothing not to like

The location was nice. The room was much smaller than expected. But overall nice.

The lighting on the stair is too slow to activate and I fell down the stairs coming down from the second floor as I couldn’t see where the next step was because the light didn’t come on. This could be a real issue in future

the view was good and the food is nice

window was broken and mattresses was uncomfortable and the decor and painting was not good and the bathroom was dirty

Location good Everything you need for the stay in your room

Everything you need, great price, great staff and accommodated a late check out last minute which was super helpful. Continental breakfast in room alongside fridge with milk and microwave excellent touch

Far too hot in rooms - no option to turn down radiator. Even with windows open it was too warm.

Central location, nice touch to have basic breakfast provisions in the room - cereals, pastries, bread, coffre/tea, milk, jam - that was replaced daily. Clean room, with lovely sea view.

Very noisy with guests coming and going at all hours. No consideration for others. Paper thin door, with large gap at the bottom, didn't help. No organisation with welcome or proper instructions; we were lucky that someone was coming out of Nick's Restaurant when we arrived. No idea where to leave the key on departure, again lucky we saw a cleaner, who helped us. Would have been nice to have a proper point of contact. Overall, value for money - you get what you pay for.

Excellent location. Spacious comfortable room. Lovely shower

We didn't like the fact there wasn't anywhere to hang our clothes. No wardrobe or even a hanging rail which we found really strange. We've never stayed in a hotel without one before.

Everything was perfect

Location

Wind blowing through the window put towel there to stop it it got soaking the noise was unbelievable we hardly slept because of noise didnt have a good stay we did report it but the man on duty said they got no rooms to change us I do book a lot with booking .Com we didn't have a good experience this time

the room was amazing I can't complain,

room was a little dark and the lights are dull. I

Nice size room.Lovely hot shower . Location good to shops restaurant .

Just arrived cold and wet dragging cases accidentally forgot to close front door. Someone don't know who came to are room and kind of let us know he was not happy with door being left open good start to holiday.

Having booked on booking.com I was given clear instructions (via the booking.com app) on checking-in, checking-out, nearest parking option etc. Room was clean and had everything we needed/wanted, such as a kettle, tea and coffee. It also had a full size under counter fridge and a continental breakfast in the room waiting for us! Location was amazing! The hotel is on the sea front. We had a fantastic view of the sunset.

The shower was fixed to the wall and was high enough for me to stand underneath, but not fixed high enough for my partner who is 6' 2" However, the shower head (although not detachable) did move, so he was still able to shower and it wasn't a problem for him but some taller people may find it an issue they aren't happy with.

Location was excellent for my visit

Only thing that was wrong no shower only an attachment on bath Very small detail but we prefer a shower to bath

Lovely hotel

No lifts in hotel too many stairs

Excellent location, close to pier, shops and restaurants and most importantly by the beach.

The bed mattress wasn’t comfortable and it needs changing. The toilet roll holder is too close to the toilet seat so unable to seat properly and comfortably when using the toilet. Shower door hard to close and makes a loud banging noise when shut or opened. No facility for hanging clothes.

Excellent location, close to pier, shops and restaurants, and most importantly its by the beach.

The bed mattress wasn’t comfortable and it needs changing. The toilet roll holder is too close to the toilet seat so unable to seat properly and comfortably when using the toilet. The shower door was hard to close and it makes a loud banging noise when shut or opened. No facility for hanging clothes.

Great weekend staying here. Clean and warm with plenty of space! The continental breakfast was excellent. We also ate in the restaurant below with a 20% discount for residents, which was lovely. Great location on the seafront for exploring Weston. We will definitely be back.

Everything

Nothing

Very comfortable bed and room

Reception was outside through the restaurant

The location is excellent

This hotel needs updating. Needs a good paint

Check in was easy, v clean, hosts were v good

Doors wouldn't lock

Great location.

Bed wasn't the best but for the price and location who cares.

Good sea view location

Just one small issue that the bathroom mirror light not working.

The room was very spacious and clean, as was the bathroom. For the price I paid I was very happy. The restaurant downstairs is great, food fantastic and you get a discount. The staff were friendly and efficient. The view from the room was great too

It's not a dislike, but the bed could have been a bit bigger. Not a complaint

Close to All that we came for.Restaurant downstairs offering 20% discount,Sea view, nice size rooms

No lifts for pushchair or the Elderly,Signage for access to the Mentone Hotel could be better, as no Reception rather confusing

Room was excellent ,clean well worth the price

Liked everything

The manager was brilliant and the staff.

On Friday we had a misunderstanding of our room as we had booked a deluxe room but they gave us a box standard room. number 6. Told the owners who said booking com gave them the room number for us, my original booking was from Friday till Monday on deluxe suite and I booked extra 2 days same room. The manager managed to sort it we moved into deluxe room number 1.

My room was clean and comfortable and was replenished every day !

I liked the cleanliness of the bed linen, the shower & bathroom facilities, the added bonus of a toaster & and fridge, plus the condiments. The cleaning staff do a very good job of keeping everything clean & tidy.

The bed was too low for me & the matress was uncomfortable.

My room was very dark even with the lights on

Brilliant location and great view of the seafront from our room. Convenient and great value for money with basic continental breakfast on offer.

No where to hang clothes. A few hooks on the wall near the door would have been useful.

Great location, friendly staff & great restaurant downstairs which we ate at 2 nights.

Our toilet wouldn’t flush and constantly filled/dripped. I did report it but it didn’t resolve the issue. Also when I was trying to eat a meal the staff came to talk to me about the toilet, and phoned me three times which kind of disrupted my meal, and relaxation. The problem was known to the staff, and needs fixing. The coffee machine in our room, comes with no instructions and overflowed the first time, and wouldn’t beat the next time! After our first night our cereals weren’t replenished, until I asked, no mention of a cooked option for breakfast. I found the bed uncomfortable and creaky, so struggled to get a good nights sleep.

view

there was no fridge micro wave or toaster lihethe last time I stayed there

Location was central to all pubs, pier and town centre, lovely view from room

Continental breakfast in the room , no hanging space

Friendly staff and room was good for the price i paid would definitely come back to this hotel. 20% off meals at the hotel which i didnt take advantage of but seen other customers receive and the food and portion size look really good!

Walking up the stairs to our room after a few to many vodkas lol *the stairs wasnt an issue*

Was In good location and close to everything

There is no facilities in bathroom for your toiletries or in shower ok for 2 nights but no more and room was very dark Also very noisy children screaming at 5:30am Back to witherspoons next year

The location was fine. The facilities in the room were ok but extremely budget.

The bed was so uncomfortable. It was a double but very small.

Close to everything. AMAZING SEA VIEW❤️

Mattress

Excellent location,clean and well serviced.

Nothing to dislike good value for the rate.

Everything

Lovely location, enjoyed having a the sea view room. Room basic but clean and tidy, suited us well.

Parking is a bit of an issue, there is a car park close.

Great views as it overlooks the beach & pier. The property is clean & in a great location that has outside dining with a section undercover with outdoor heating.

Bed needs a better mattress.

The room and the view were brilliant,lovely and clean.

Nothing

Cleaning was excellent. Room was warm and well aired. Wifi worked well. Great location. Powershower and plenty of hotwater.

Room would have benefitted with a chair and somewhere to hang clothing. It didn't bother me as I live out of a suitcase when on assignment.