i-City Premier Suites Shah Alam vs Similar Hotels

The flat was generally good but had cleanliness issues.

Rooms noted for being spacious and comfortable, with some complaints about amenities.

Rooms were generally comfortable, but there were specific complaints about the state of amenities.

Rooms are comfortable, but some issues such as noise and air conditioning were noted.

Issues with cleanliness due to cockroaches and lack of proper cleaning service.

Multiple mentions of issues with cleanliness and maintenance.

Some reviews mentioned issues with cleanliness, including small insects and stains.

Negative comments about cleanliness, including dust, odors, and insects.

Great location, easily walkable to nearby attractions.

Location praised as strategic and convenient for various activities.

The location is highly praised for its strategic proximity to malls and attractions.

The location is very convenient for families and close to attractions.

Check-in was not friendly, and staff communication was lacking.

The service received mixed reviews, including poor customer service experience.

The owner showed empathy and provided good guidance during the stay.

Hosts were responsible and provided refunds promptly.

Food options available, but not specifically mentioned in reviews.

No specific food services mentioned, but overall satisfactory.

Standard quality for this hotel tier.

Not explicitly mentioned but assumed standard quality for this hotel tier.

Some kitchen items were inadequate and not well-maintained.

Amenities were satisfactory, but some were lacking or out of order.

Amenities were considered good, although some improvements are needed.

Some amenities were lacking, such as cooking utensils and toiletries.

Considering the location, the value was reasonable despite some issues.

Generally perceived as good value for the price, though improvement areas exist.

Overall value is perceived as fair for the quality and location.

Provided good value for the price paid.