Uptown Parksuites Apartments Tower 2 BGC by PH Staycation

Location was great. Plenty of shops and restaurant in all different cuisines you can choose from. Plenty of taxis, and not hard to find by Uber.

One of the man at the reception gave us a hard time checking in saying my son was not listed in the booking eventhough we have submitted our passports copies to the customer service. He asked us to contact the customer service to email them to say okay for my son to stay, I mean what did he think that I would leave my son outside and not stay with me?? he must be dreaming, so I was very annoyed about that as made my self cleared when I did the booking that there will be two of us staying. We waited at the lounge for a reply from customer service which we have not responded to (again, not very happy). We waited until the man took his break before going to the reception again and the lady seems unbothered and did not check us, she let us go to the lift and off we went and took the key from the box and we had a rest. The apartment was a bit noisy with kids running at the hallway but what the heck we only stay there during night and sometimes after we went out do our shopping and sights seeing and then go out again to have a meal then back to the apartment to sleep. THEN, in our second last day of our stay we went back to the apartment around 3pm to have a rest went to the loo BUT found out there was no water at all excuse for saying this but I had to find a way to clean myself after using the toilet. I immediately emailed the customer service telling them that there is no water at all but they seems to be unbothered about it so I argued a bit with them saying tat this is not acceptable at all then they said that there is nothing they can do about it.. wow!! you letting people stay in your apartment but dont want to help when something urgent happen? We then went downstairs to ask the reception that's when we found out that the whole building had no running water since morning that day, It was nearly 7pm till the water was back. I dont like giving a bad review unless it really is bad, BUT, the aircon was leaking water that runs its way to the lounge.

the condo unit is very simple but i would say very clean & we’re very comfortable to use the cooking utensils, spoons,fork plates & etc.. and the most i like the unit, is the view of the uptown mall specifically at night.

the only thing we didn’t like,when we arrived at parksuites tower2 was the stairs.we had a lot of luggage and it was heavy and they didn’t have a slope.

Not happy upon checking in. Too crowded you have to wait too long for checking in even though you checked in prior for arriving. Elevator is too crowded we had to wait too long and no air conditioning. Their not checking in if their customers needs anything.

The only thing we liked is the location.

everything was great except...

no indoor slippers available for use by the guests.

Location is good Walking distantance to high-street 15-20 mins walk

Force you to check out even we ask for 1 hour extension

hot shower, hair dryer

small cockroach, Moldy smelling sheets

It’s walking distance to all Prime Malls and Restaurants around BGC, it’s clean and well maintained. Superb security and accommodating front desk officers. Great value for money. Will definitely book again next time!

Easy to communicate with the staff. Location is perfect. Close to everything

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One of the best, or possibly the best property I have stayed at. Very comfortable, and clean. The host thinks of everything, providing clear instructions, and even local intel. Very professional, but friendly. Service is excellent, the host has personal on site to assist if needed. I will definitely try to stay here again when I am in Manila.

I like the location with proximity to different malls. The unit was nice and clean. Drinking water is provided.

There's no Netflix. The body wash dispenser was not dispensing properly. It's a bit inconvenient If you have luggage and have to stay in the Tower 2 coz you need to go first through Tower 1. It will be good if there's also a proper drop off in Tower 2.

Very good stay. Host is very helpful.

Location

We need to be dropped off in bldg 1 then transfer to bldg 2 with our luggages. Inconvenient

Close location to Uptown mall and Grand Hyatt BGC. New building with many modern conveniences. The condo was clean, and everything was working. Wifi was fast. The bed was comfortable.

The garbage instructions were confusing, so I purchased a roll of large back plastic bags to use.

Very clean and spacious. Good kitchen amenities for travellers. Lovely pools.

Cannot flush tissue in the toilet unlike our current accommodation (also in BGC) and what we are used too. This was surprising given it’s a modern building in an upscale area. Club across played loud music even on weekday nights.

The communication with the property manager from the time of booming to check out was so easy. All requests/questions were responded promptly. I was quite surprised with the apartment amenities. The kitchen was a great set up. My Mum and I walked to restaurants and the mall and we love that it is in a safe area even late at night. I highly recommend this place and will definitely book again in the near future.

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Perfect Location 👍

- Need to maintain that A/C is in good condition. - Must clean the room thoroughly, we found numerous small cockroaches in the kitchen area. - Washing Machine filter is very dirty as if it was never been cleaned for a long time.

The location was great with restaurants and malls within walking distance. A superstore was also located downstairs.

You can hear the loud music playing at the nearby clubs or bars I’m assuming. It wasn’t a big issue and it was on a Friday, but something to consider if you’re a light sleeper.

we love this place

Great location

Hassle check in. We were told to go to Tower 1 then use the elevator to get to Tower 2. When we arrived at Tower 1, the security won’t let our driver drop us at the passenger drop area because it was being cleaned however the guys were just starting cleaning at the driveway so the drop off area is still dirty. We ended up lifting our luggages on the stairs then took the elevator to the basement to transfer to the elevator for Tower 2.

Excellent location.

Would be great if there’s a direct number to call for questions about the unit.

The unit was clean and orderly. Plus, the location is good.

Place was clean and comfy. Great location

I liked it

You could smell the sewage in the elevator and right before you go in the lobby

Property was walking distance to everything in BGC and was a very clean and affordable stay considering the location and during the holidays. Staff was very responsive and helpful!

Nothing, great stay. Would stay here again.

We like everything here, it's so spacious. The location is the best as well. We'll definitely come back here. Thank you so much Melisa 🙂!

Oh the down part was that we were not able to use the swimming pool because they prioritize their tenants/owners. We went there to celebrate the new year, holidays and weekends are off limit for guests and come January 2 which is regular day,there was a unexpected sanitation. So yeah,but so far we enjoyed the unit itself 🙂.

Staff are always courteous & pleasant. Location is perfect as it is near uptown & japanese malls. Also nr my father’s house & my rented property which is my main concern.Plenty of resto nearby. Church inside the mall.

None that I could think of.

Clean and a bit quiet

I can hear some noise . Can’t use the pool.

Location is perfect

Presence of 4-5 small flies in the bathroom

Location was very convenient.

The miscom that happened on the room change. I wanted another room, arranged for the change after so much discussion, then paid thereafter, only to be told that what I paid was for the original room. The host could only offer apologies for the terrible miscom as if the mistake was all my own doing.

clean and comfortable

no water supply for 2 days due to broken water meter adaptor.

Nice , clean and convenient

My only complained was a little mosquito in the unit that I stayed. But more or less , I’m satisfied

the host is very responsive and accommodating! will book again :)

everything!

Cleanliness, Location & Good communication.

No Elevator from the ground to the lobby. You have to carry your own suitcase and that’s not good. The receptionist not very helpful.

location

small, they gave me flat sheets as blanket and they didn’t disclose that they didn’t have a dryer. they have a spinner which is not the same.

Able to cook. Full utensils. Everything working condition.

Not enough lighting. Kitchen too dark

The location was perfect for us. Lots of restaurants around the area and easy to get around and take Grab car or order food in if you don't feel like going out. The check-in was pretty easy and the building staff were helpful and friendly. The PH Staycation correspondence was also very swift and tended to my needs and questions.

The internet was sometimes unstable when we were watching Netflix but it wasn't too bothersome for us. Also just set your expectation that because of the location, you will hear the music from the clubs on the streets. It didn't bother us anyway. One thing which was cumbersome was the airconditioners not working and was even leaking with frozen water, so they had to visit the unit twice during the stay. I hope they really fix it for future guests. They provided an extra electric fan which I requested, so it was not too bad. :)

Everything in the unit was on point, nothing lacking and it was really comfortable. Loved the towels, the hot and cold shower, the spacious kitchen, the sofabed that was very comfortable, and equally important their fast internet speed.

The condo itself (building and not the unit) is NOT PWD friendly. If on a wheelchair, you need to either get down at Uptown Parksuites Tower 1's lobby, go down to the basement, navigate through the parking to get to Tower2's elevators, then take the lift from there to the unit. There is no seamless pavement for someone on a wheelchair to traverse from this side If you are coming from Uptown Parade, you'd need to make sure you are already on ramp from Lander's because there is no ramp for a wheelchair to go to Tower2 Considering these buildings were built recently, I would've thought they'd consider PWD-friendliness as part of the overall design. It is not. No fault to the unit owner though.

I like that the building is one of the fanciest condominiums in BGC. Everything is clean from the lobby to the room we rented. The staffs in the building and the BnB are all very helpful and responsive. I also like that it's close to Uptown Mall and that you can view it from the balcony of our room. I also like the interior of our room. It's simple, but it was able to maximize the space well.

Maybe some things to improve: - The receptionist and the guard in the lobby told us different information about pool use from what the host was telling us - One of the aircons is not working properly so the coolness of the room is just "enough" - The Wi-Fi was not working at first. I'm glad they have a back up so we were able to use it and enjoy Netflix as well.

Everything. So close to restaurants and mall. Clean and cozy. 100% perfect

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