KL Better Apartment at Times Square KL vs Similar Hotels

While some rooms were clean and well-maintained, others were noted to have issues like broken furniture.

Clean and comfortable rooms with minor issues mentioned.

Guests praised room comfort and design.

Mixed room impressions: several guests find rooms comfortable and tidy, but others report issues (non-functional AC in a room, lazy/poor decoration, hard beds, noisy road, misleading bedroom layout).

Several reviews mentioned cleanliness issues including cockroaches and dirty sheets.

Mixed reviews, some issues with common facilities but generally clean.

Mentioned poor cleanliness in some apartments.

Mixed signals: many guests describe rooms as 'nice and clean' but several reports note dirty kitchen/toilets on arrival, worn towels, and maintenance issues (bathtub/drain, sink).

The location was generally regarded as strategic and convenient.

Great location near transport and attractions, highly praised.

Numerous references to a great location and accessible amenities.

Consistently positive: many guests highlight the convenient location (near KLCC, Twin Towers, easy access to attractions) as a main benefit.

Multiple reviewers praised the helpfulness and responsiveness of the staff.

Staff were described as friendly and helpful throughout the reviews.

Several reviews highlighted exceptional service provided by staff.

Mixed service feedback: some guests praise friendly, helpful staff while at least one guest reports poor communication and disagreement over house rules with the host.

No specific mentions, assumed typical quality for hotel standards.

Not explicitly mentioned, assumed standard quality for this hotel tier.

Not specifically mentioned; assumed to be standard.

No specific mentions of food or F&B in reviews; assigned baseline rating.

Basic amenities were available, but there are calls for improvement due to some outdated facilities.

Basic amenities available, some complaints about bathroom facilities.

Amenities like the pool and views received high praise.

Amenities receive fairly good notes (clean pool, attractive skydeck, homestay-like facilities) though there are complaints about elevator wait times and intermittent hot water.

Overall, guests feel the value corresponds well to the offerings, despite some downsides.

Generally seen as good value given the location and service.

Value perceived to be fair, although some mentioned higher prices.

Generally seen as good value: multiple guests call the price affordable and recommend for couples/families; value is a recurring positive theme.