Sta Rosa Inn Iloilo powered by Cocotel vs Similar Hotels

Standard quality for this hotel tier

The room quality shows some age but is satisfactory.

Comfortable beds but issues with damp smell and room condition noted.

Issues with amenities such as hot water and television quality were reported.

Standard quality for this hotel tier

The bedding and pillows show signs of wear and yellowish stains.

Multiple complaints about cleanliness, including ants and issues with the room not being cleaned properly.

The room and cleanliness were noted positively, but specific issues with maintenance were mentioned.

Standard quality for this hotel tier

Standard quality for this hotel tier.

Positive remarks about location with some difficulty in finding the hotel.

The location was consistently praised, described as very convenient.

Very poor — reception failed to honor a confirmed booking (guest was charged by booking.com but told the hotel was fully booked on arrival); guest requests immediate refund and contact.

Service was perfect.

Excellent comments about the staff being friendly and helpful.

Staff were described as very approachable and helpful, especially at the reception.

Standard quality for this hotel tier

Standard quality for this hotel tier.

No specific complaints or praises; standard quality for this hotel tier.

Breakfast coffee quality was criticized; improvement suggested.

Standard quality for this hotel tier

Strong internet connection available.

Standard amenities with complaints about limited parking and no daily room cleaning.

Clubs and pools available, but noise levels were problematic.

Very poor — guest was charged but did not receive the booked room, so value is effectively zero until refunded.

The cost of amenities and services could be more reasonable.

Overall decent value for the experience provided, based on staff feedback.

General value was acceptable, but specific complaints about breakfast quality were mentioned.