MO2 Westown Hotel Iloilo

The location of the hotel

The room itself

Staff are helpful

The food

Music all night playing loudly

Can't say

Cleanliness

They have 2 clubs on property and your going to hear bang bang boom till 400am. Its not a good property to enjoy.

The loud music and crazy pinoys at the pool with 5 feet boom boxes and karaoke till 4 am.

Location

Location

Noise

The room and location close to the pool

Its noisy at night, waken me up with the banging music until dawn

Location and Service

Overall, my stay was good, but I’d like to share a few things that could be improved. The Wi-Fi vouchers didn’t work inside the rooms, and we had to stay in the lobby to access the internet. Also, the construction at the back of the building was quite noisy early in the morning, which made it hard to rest.

Clean and tidy

The hot water only lasted a few minutes then when cold , tv picture was all fuzzy had to sort the cable out, The coffee for breakfast did not taste very nice would of be best if the use fresh milk , or offer fresh milk the power milk is so disgusting

The staff are very helpful.

I was incredibly happy with my stay! Yes the hotel is older and can use some renovations but it was clean and the staff were so nice and helpful! The live music and club were very fun but I would advise sleeping with ear plugs if you are on the poolside. You can request to be on the quiet side and they asked me when I checked in but I was fine with my ear plugs in. I also really enjoyed the large pool as it was so refreshing on a hot day. So for value and quality of staff I would highly recommend. It’s an older hotel in need of updating but the price reflects that.

Excellent 👌

Needs deep clean of rooms. I found a bug in my room that is why I had to request for room transfer. It is also noisy because of the bar MO2 bar next to it. Management should consider putting sound proof windows.

Excellent service sa Pool . I can even give them a 5 star yan Yung favorite place ko dyan ako.nag checheck in . Yung mga room service at restaurant is excellent. sa Pool side. Dito ako always nag instay tuwing nabakasyon ako sa Iloilo. The saddest experience ko lang ay nung dumating ako.from US nag check in ako pero doon sa loob ng Hotel kasi fully booked na sila sa Pool. . ung CLEANING LADY meron ATTITUDE. 😬😬😬 GRABE... I think that was Oct. 27, 2024. NAPAKAMALDITA ng babae na naglinis ng room namin. I think the only reason na nainis sya eh yung nagchange mind kami na magpaservice na lang since may 2 visitor kaming darating at bday ng anak ko yun. Ayoko naman magulo yung room especially kagigising ko lang.kahit napakabastos nya. Okay lang yun hindi ko sya pinatulan instead binigyan ko pa sila ng 200 na tip. Yung lalakeng kasama.nya okay naman. Sana mapagsabihan nila nakakahiya na meron silang cleaning lady na banyan madadamay pa.pati kadama nya at yung hotel. For more than 10 years along pabalik balik dito sa Westown/ El Dorado first time ko na experience na may banyan service sila.

Need to upgrade beds. Kinda hard

DID NOT LIKE THE RECEPTION STAFF. NEVER LOOKED UP FROM THEIR PHONES WHEN WALKING PAST. NO SMILES, NO GREETING. CHECK IN DONE WITH FEW WORDS AND EYE CONTACT. STAYED AT 8 HOTELS ON OUR HOLIDAY. GREETED AND MADE FEEL AT HOME AT 7 OF THE HOTELS. THIS HOTEL MISSED THE PASS MARK BY A LONG WAY

Like normal, nothing fancy

Great place

Clean and nice place to stay

Good pace to stay

If you value your safety and privacy, do not stay at this hotel. While in Iloilo, I was threatened by someone with direct ties to the hotel manager. To make matters worse, this manager was actively providing them with real-time updates on my whereabouts, who I was with, and what I was doing. It didn’t stop there—the staff was ordered to secretly take videos of me and my girlfriend without our consent and send them to the person threatening us. This is beyond unprofessional—it’s criminal. The hotel manager, whose Facebook name is Veni Vedi Amavi (I don’t know her real name), was directly involved in this. The fact that a hotel would spy on its own guests and endanger their lives is absolutely horrifying. Management needs to be investigated immediately. I wouldn’t wish this nightmare on anyone. Stay away from this place at all costs.

We came on a Friday, the night of the live band. Hotel was great; sensitive to us asking if we wanted a room away from that to sleep. Breakfast was good, very reasonable price. Room was okay, had smart TV.

too near in bars that has a live band and plays music endlessly till 2am. Not fit for a quiet staycation I was hoping for.

Old and dirty, the bathroom is flooding every time you take a shower, and the bathroom floor towel is filthy. Front desk staff are not approachable and not pleasing. I booked for 5 nights and slept 2 nights only. What a waste of money.

Affordable

convenient location

noise at night

Decent for the Price

decent for the price

Had to pay P200 for a lost card... in the states they're FREE also its cockroach invested!

Breakfast not included when booked...

Small and limited parking lot/space for the guest

Noisy with the disco open till 4am, you can hear it in your room

I'm a regular customer at MO2

Facility's location is good and safe... did not include brearkfast in my reservation.

Facility need to have pest control maintinance.... on my second days of stay saw Jerry (mice) sneaking inn and out between furniture in my room.

Hotel almost center near from malls and food stores.

Room has many cockroach that’s when have ready cockroach spray, smells not good when you sprayed to the room, toilet at the lounge has cockroach also…no bidet

Really friendly staff in the reception<3

The music from the live band next door at the bar was to loud.it keep me awake until 3.30 in the morning . I would not stay there again because of the loud music

You pay for everything you use. Night rates were good but you pay extra for things you use in the room

It was just a 1 night stay, the hotel is ok for shorts stay.. it is situated a walking distance to SM manduriao and esplanade.. the hotel was busy during our weekend stays, we waited longer before we checked in to our room.. the front desk’s staff was so nice and courteous.. our room is facing the mo2 bar so we can hear live musics at night time, the front desk informed us about it and we didn’t bother though but i wont recommend those rooms if you are sensitive to a loud sound.. overall it is a good experience for a short stay.

The rooms are nice and big.

Faster Wifi

Rooms are big

Faster Wifi

Nice staff

Noisy, CR in bad condition

The room is really nice and cozy. There's enough space to place your stuff and open your luggages. The people working there are nice and kind as well.

There's a gutter smell in the water whenever you flush or open the bidet. I also cheked the urinal in their common area, there's also that scent. In terms of their late check-out rules, it seems like front desk people aren't aligned with what they know. During our check-in, the front desk confirmed & allowed me to check-out out late 'til 6 without any charge. Then during our last day, I was called by a different front desk staff telling I need to pay equivalent to 1 night after 4pm. It was really confusing. Their wifi is the most disappointing. Their wifi connection resets after 1 day. The first time, we get to connect because the link going to the code was working. When the wifi resets, the link doesn't work. There are bits of trash near the bedside table and under the bed. One thing I also noticed, housekeeping tends to go inside the room even though we don't want to. Inside the room, there's a door sign if you want to make your bed/room that you can hang outside. We didn't hang ours, so technically, we don't want the service yet. The next thing we know, someone fixed our room already, plus our key card isn't working after that. You have to go back again to the lobby for all the reset and hassle.

Approachable and helpful staffs

I'm your loyal customer, every time I visited Philippines, but I always noticed your internet/wifi is very poor, I complained about it, but nothing been done until now to please your customers , city like iloilo you should have better access/connection with internet in your hotel rooms..my family home is right in the bottom of the hill village and have Better internet access. It's frustrating when I tried to contact my family and cannot access due to poor connection. I wish when I come back next month to stay in your hotel ,these problem already sorted, as these was already a problem and complained about it 4 years ago and nothing been done about it..😕

Old

Stayed here twice, before & after Boracay - mainly to limit our load while traveling to Boracay by bus (to & from) & to store our luggage for the return - wished we hadn't for the return night was horrific with the hotel generator coming on (just outside our room) at 6am (lasting all day). Both stays required a technician to fix the TV. With the power out there was very limited WIFI & that being in the lobby. Spent virtually the whole day in the room with earplugs. Security staff are rude and generally the hotel is within an entertainment (night spot) district - we knew this & reason we requested back of the building (did not know about the generator location). Despite this, no apologies from the hotel about these conditions

Staff should have told us our room was next to the generator when they knew that it would be operating at 6am the next morning for a scheduled powere shut down. We only had about 6 hrs sleep the night before and were insistent that we check out on time which left us with six hours of tremendous noise outside of our room. We had even use our own ear plugs!

Great place... cya again in a few wks!

Old, refrigerator not working