Kien Ngoc Hotel

Quiet, clean, good air con, good hot water and water pressure. For the price you can’t ask for more. Some historical reviews say they have cleaning problems but they seem to have really changed that - room was very clean

Nothing!

Our first impression was that the hotel was very clean and well-organized. The room was comfortable, the air conditioning worked well, and hot water was always available. The staff were friendly and always happy to help guests. We were very satisfied!

My family had a wonderful holiday here. The room was clean, comfortable, and spacious, and the staff were very helpful. The villa is in a convenient location, making it easy to visit the main attractions. We would definitely come back if we visit Cat Ba again.

Amazing hotel in Cat Ba! The room was very clean and comfortable, and the staff were welcoming and professional. We also booked a Lan Ha Bay trip through the hotel and everything went smoothly. We really enjoyed our stay and would definitely come back.

The hotel is definitely a great choice when visiting Cat Ba. The room was clean, spacious, and comfortable, with everything looking neat and new. The staff were friendly, enthusiastic, and very attentive to guests. The location was convenient, making it easy to explore the island and find places to eat. A very good experience, and we will definitely come back!

Great value for money. The room was clean, spacious, well-equipped, and carefully maintained. The staff were friendly and professional. We had a wonderful stay in Cat Ba and will definitely come back.

A very good experience! The hotel was clean, and the room was beautiful and comfortable. The receptionist was very helpful and gave us great recommendations for places to visit and restaurants on the island. Everything was great, and I will definitely recommend this hotel to my friends.

The hotel is in a very convenient location, close to the town center while still being relatively quiet at night. The room was clean and the bed was comfortable. The staff were friendly and helpful. A great place to stay for both couples and families.

This was one of the places I enjoyed staying at the most during my trip to Cat Ba. The room was new, clean, and quite spacious. The staff were attentive, and all our requests were handled quickly.

The hotel is beautiful and good, the staff are cheerful and friendly. They did a great job assisting us during our stay, Thanks you.

Sạch sẽ gọn gàng

We had a wonderful stay here. The room was clean, spacious and comfortable. The staff were very friendly and helpful. The hotel is in a convenient location for exploring Cat Ba Island. Highly recommended!

A great value place to stay in Cat Ba. The room was new, clean, and spacious. The staff responded quickly whenever we needed help and were very friendly. It was quiet at night, making it a perfect place to relax after a day of sightseeing.

A beautiful and clean hotel with extremely friendly staff. Everything was thoughtfully prepared. My family had a very enjoyable and comfortable stay. We will definitely recommend this hotel to our friends.

Chỗ ở tiện nghi, thoải mái, sạch sẽ. Giá rất rẻ

Centrally located hotel with very reasonable prices for the quality. Clean rooms, comfortable beds, and friendly staff. I will definitely choose Kien Ngoc Hotel again when returning to Cat Ba.

The hotel was very clean, and the room was new and spacious. The staff were friendly and very helpful. The location was convenient for visiting the attractions around Cat Ba. We will definitely come back next time.

The hotel is located in a relatively quiet area while still being convenient for getting to the town center. The room was clean, spacious, and airy. The staff were very helpful, especially the receptionist who assisted us with many things during our stay.

The room was beautiful and cleaner than we expected. It was quite quiet at night, so we slept very well. The staff were friendly and the check-in process was quick and easy. A very good choice when visiting Cat Ba.

Excellent service! The staff were friendly, enthusiastic, and always ready to help. The room was clean, the furniture was new, and the space was very comfortable. The hotel also helped us book a Lan Ha Bay tour, which was very convenient.

We were very satisfied with our stay. The room was spacious and clean, the air conditioning worked well, and the bed was very comfortable. The location was convenient for visiting Cat Co Beach and exploring Cat Ba town.

We had a wonderful stay in Cat Ba. The room was clean, the bed was comfortable, and all the necessary amenities were provided. The staff were lovely and provided excellent service. The price was very reasonable for the quality.

Great stay at Kien Ngoc Hotel! Clean rooms, comfortable beds, and a delicious breakfast included.

A quiet hotel with comfortable beds that provided a great night's rest after a long traveling day. The Wi-Fi was reliable for working. Prime location right on Nui Ngoc Street, surrounded by plenty of restaurants, convenience stores, and pharmacies. Excellent value for money.

Our group booked a double bed room; the space was just right, and the bathroom was clean with full amenities. The room rate is very reasonable compared to the average price in central Cat Ba.

The room was very comfortable, spacious, and clean. Located on Nui Ngoc Street, the hotel makes it super convenient to walk to the pier or explore the town center. The breakfast service was quite thoughtful, and my family loved it. We will definitely come back on our next trip to

The room was new, with a modern design and a lovely balcony overlooking the street. The biggest plus was the enthusiastic staff. Great location close to local eateries—walking to the night market or town center in the evening is super easy.

Chỗ ở sạch sẽ, nhân viên nhiệt tình chăm sóc khách hàng

Đồ ăn sáng chưa ngon lắm

Avant notre arrivée, nous avons été informé par Whatsapp qu'ils allaient nous surclasser dans un une résidence voisine ( même groupe) car celui booké était en travaux. On a donc eu une chambre bcp plus grande que prévue, composée de 2 chambres, dont une avec une cuisine, et 2 salle de bain. L'emplacement assez central par rapport à la ville.

Le petit déjeuner est assez simple. On sent que le personnel manque un peu d'expérience.

We were upgraded to a brand new apartment which was fantastic, very comfortable.

The breakfast was very basic, and the upstairs where you ate breakfast quite small and rundown.

Location

Overpriced , water from shower runs infront of toilet, tiniest balcony , hard bed

Great location in Cat Ba with nice view from the 11th floor. Rooms are nicely decorated.

Shower with low water pressure. Not much for breakfast.

The location was really good (but so are most hotels in the area - everything is a 5 minute walk in the town). Some people might like the mattress. It was incredibly hard foam.

We went in the off season and you could really tell. Because it is a big hotel and no one was there, the facilities were limited. You decided breakfast the night before and it was really not great. Understandable, but I would advise staying in a smaller hotel which will feel less strange when it is less busy. Some people may hate the mattress. It was incredible hard foam. On another note - do not expect any peace in your room until 23:00 at least. There is a karaoke place opposite and I'm not joking it is like they are in your room. I did not know speakers could be that loud. So no jetlag hopefully. Good luck!

Good location, large rooms, very clean

Very noisy outside - karaoke, building works, loud speaker announcements. Beds too hard for comfort. Breakfasts not great.

Central location.

Limited devices because of low occupancy mid-week,

Beautifully 3 stars hotel on the large road very close to the Central Park, restaurants and motorcycle rentals. Everything we need was in walking distance. All the staffs were very friendly and attentive to all of our needs.

Nothing. We like every thing.

All the staffs especially Ms. Thanh were very friendly and helpful. They helped us with all of our needs and followed Thu to make sure that we were completely satisfied with what we needed.

We did not get buffets breakfast due to low season; however, they took our orders a night before to prepare and served very tasty breakfasts. We felt like we were the “VIP”.

Room was large and spacious, everything seemed so new and clean, we felt like home. No complaints at all and that happens almost never to me. Enjoy!

Good place overall, Very nice hotel with sweet and helpful staff.

Great hotel with big and comfortable rooms and lovely staff. Very recommended. We will come back and we will recommend this hotel to our friends.

I had one great night staying in this hotel. Can't believe it's just 3 Star. The breakfast buffet is delicious. Staff are all friendly and the room is squeaky clean and nice design. Would come back when I have another time to go to Cat Ba.

The staff is so courteous that you'll fall in love with their behaviour. They arranged transfer, tours at cheap rates and we're their all the time to assist. Thank you!

Very nice hotel, Thanks good foods, great breakfast place are very clean,staffs are very professional and very friendly and very helpful.See you ag!

Lovely place to stay in LanHa Bay, you should come in your trip.Thank you and see you soon.

Nice Place! And for the price it is just perfect! Would recommend if your staying here to do a day trip in the LanHa bay! The free Breakfast was nice too!

The views from the room of the bay, the bridge, amazing. The Executive suite was superb. Food was good. Reception service brilliant.

Everything was incredible. The staff helped us find an amazing hotel, sorted ongoing travel, allowed an early check in and generally made us feel incredibly welcome. Easily one of my favourite hotels in Vietnam!

Location, staff, view and breakfast.

The staff was very helpful to set up our beds with top up mattresses in order to make them softer. The mattresses are very new and very hard so ask for a top up if you need a soft one.

Softer mattress

The two women at the reception are lovely. Good position. Nice room.

The hotel has a beautiful design and modern interior. Near the beach and around there are many dining facilities.

Like everything about the hotel. Hope the hotel will always keep the same enthusiastic service attitude in the future. Clean room, safe magnetic card door. Receptionist and the tram driver are very cute. Thank you for your enthusiastic service.

The hotel is newly built, so the room is still very clean, the interior is smartly designed, so it looks neat and beautiful, quiet. Good price compared to current market.

New hotel room clean and comfortable. Good service staff, delicious and varied breakfast.

The room is clean, fully equipped, very quiet and pure. Staff are very friendly and help me a lot while staying here.

The bed was very comfortable and the room was clean. In the shower you can choose between the shower head, hand shower and faucet and there will be just the right amount of water. Staff are very kind and enthusiastic.

Right in the city center, you can find many local shops and near the beach. Spacious room, nice sea view from the window. Reasonable price. Receptionist support.

The room is clean, modern and beautiful. The receptionist is friendly.

The hotel staff were so eager that we had a good time at their hotel. And we were able to rent a scooter for a reasonable price.

Very comfortable and super clean, we had a big room with 2 large beds, great view of the bay and balcony to enjoy that even more. Great people managing the hotel, always ready to help and advise, always with a smile on their face.

Good place to stay on Cat Ba. Owner was helpful and friendly. The rooms are clean and cleaned every day. The view from the room was amazing. Can recommend to stay here.

Good price, nice location. Friendly employee. Very worth it.

Modern equipment, the hotel may only open this year. Top price-performance. Rooms are equipped with smart TVs. The simple breakfast was delicious.

Large room, fully equipped, kettle, hair dryer, safe, refrigerator.

Staff handle issues in a very professional manner. The hotel location is great, there are many virtual living views and open space to participate in activities with friends. Breakfast is quite complete.

The room is clean, air-conditioned, full hot and cold, including a hair dryer. The price is affordable, right in the center, convenient to go out.

The room is clean, fully equipped, the staff there is very friendly, there is a place for motorbikes, the sea, and eating and drinking are very convenient.

The hotel is new, the room is spacious and clean. Much more comfortable than other hotels in the same price range.

We were only there for 1 night but it was very nice. The room is clean and large enough, the breakfast is delicious and the main reception is very fluent in English.

The staff is friendly, the room is clean and quiet. They help me book sightseeing services on Cat Ba Island.

The view is very beautiful, the room is exactly like the picture, the staff is enthusiastic and flexible - no problem with early check-in. They serve breakfast on the 11th floor with a great view of the bay. Very good price.

Luxury hotel with bay view, extremely comfortable room with luxurious bathroom & exceptionally friendly & enthusiastic hotel staff.

Friendly enthusiastic staff, help with housekeeping, late checkout when needed. Convenient location to move areas, The room is just like the photo, has a small balcony with a view of the landscape. Room facilities are extremely complete (dryer, air conditioner, fan all work very well)

Great location near many delicious local eateries, 300m walk from the beach.