Earl's Regent Hotel

I fully recommend this hotel as 9ne of the best value for money hotels in Kandy.

Nothing

Friendly staff

Location

Klantvriendelijkheid

Niks

Big and nice room

Le petit déjeuner et la piscine

Le matériel de la salle de gym est très vieux : 2 des vélos sont cassés voir rouillés

5 Stars ⭐⭐️⭐️⭐️⭐️ Amazing stay at Earl's Regent Hotel Just checked out and had the best time. The room was a massive suite with a big balcony looking straight into the jungle - woke up to that view every morning and it was pure peace. The pool is huge and perfect for relaxing. Best food and desserts by the in-house chef. Everything was fresh, delicious, and felt like a treat. Staff were welcoming and the whole place felt well cared for. Great value for what you get. I would 100% stay here again and highly recommend Earl's Regent Hotel.

Le confort du lit L'espace spa/massage

جميع الأمور مثالية

لا شيء

Pool, staff, food

Room was little bit dated

Kkkllio

La beauté de l hôtel La nourriture très varier et excellente

On est un peu plus livrer à nous même comparer aux autres hôtel que l on a pu faire Ex ; je demande un tutuk normalement tous les autres hôtels depuis que je suis la il appel le tuktuk pour nous et la le gas de la réception me dit tu as pick me ? Donc en gros Ben demerde toi et passe par pick me. Ok

We stayed for a week and had the most wonderful time. The hotel facilities are great but wat makes this place truly great is the amazing staff. Everyone treated us with such kindness. A big thank you to the efficient house keeping boys, to the friendly service staff and the chefs making the most amazing food, to the friendly reception staff and the always smiling bellboys and to management for always checking in on us. You are a true reflection of the warm hospital people of Sri Lanka. We will cherish these memories forever. Thank you all 🙏

Not a thing

Good low budget hotel to stay in Kandy. Scenery from the balcony is very nice

Relaxed atmosphere

Too far from Kandy centre

They offer us Conner room it was not clean!

Property is ok but our room is view covered

The room is large, comfy bed, nice shower, the proximity to the center, and it’s really close to this one spa called Nirwaan Ayurvedic Spa, really nice spa massage there. Staffs are super! My sandal was broken and they found me a new one and said that I could keep it seeing me walking bare feet , how kind :)

There were some gardeners working outside in the garden which is attached to the balcony of my room, it would be nice if they could work on some other days when these rooms are not occupied to ensure guests privacy. Dinner buffet was really nothing special, selections were just okay, Tastes could definitely be better, salad bar could be more fresh.

Dinner

Room and the wash room condition is very low

This hotel was lovely and the buffet was absolutely fantastic! The pool is wonderful and the pool man was so lovely even throwing our ball back to us when we were in the pool. There was a beautiful wedding happening which was amazing to watch. The beds were comfy and we had such a lot of room in our bedroom. The staff were friendly and helpful, but I think I do prefer smaller local venues for a more personal touch but that is just my opinion.

Het zwembad was top en het ontbijt ook en het personeel was erg vriendelijk.

De kamer rook muffig maar ik vermoed dat het met de ventilatie te maken heeft. De fitnessfaciliteiten waren erg basic.

Tres beau cadre au milieu de la nature et des montagne. Très jolie piscine

Le personnel est gentil mais pas très réactif

Superb property! Spacious rooms, good breakfast options. Live music @ restaurant in the evening. Cute balcony overlooking the swimming pool.

It felt like we were in a miniature animal kingdom, with fantastic views across a mountainous valley.

Food was amazing

-the pool -the view -boutique hotel feel -clean rooms -comfortable beds

-the ala cart food menu was ok, average . If there’s an area for improvement, the quality of food and prices could be better. But not a huge deal compared to how wonderful the rest of the visit was.

The location was excellent, the staff were friendly and welcoming, and the food was absolutely superb. The dinner buffet was the highlight of our stay – a wide variety of delicious dishes to choose from. Special thanks to Harsha and the other server who I couldn't get the name tho, they were very professional, attentive, and well-mannered. Highly recommend to whoever is looking for a peaceful time away from the city

The hotel is in a nice location, but a little inconvenient.

Cleaning needs improvement, concerning smell from the toilets.

The property was kept well and clean. The surrounding is beautiful and maintained.

The location was good. Quiet and beautiful scenery.

Their food is exceptional. Service is also very good. Comfortability and cleanliness is very good. Location is very good especially the view from balcony. If you opt for full board or breakfast dinner option this is a bang for the buck you spend.

My only concern is room conditions feel bit older and improperly maintained.

Friendly staff, felt very welcomed. Hiruni in reception was extremely nice. Also Thilina showed great customer care. One free breakfast was a nice touch. Hotel was very generous in offering late check out at no extra fees. I ended Up not requiring it. But still appreciate the offer. Keep up the amazing work Regent Team.

Gym needs to be updated and equipment maintained properly. Had a few safety concerns in regards to the gym facilities. Looks like no one attends to it. Ensuit shower needs a shelf for toiletries. Minibar fridge was not working, however this was replaced promptly. Overall enjoyed my stay and was sad to leave.

The rooms are spacious and offer stunning views of the mountains. Breakfast is generous with a wide spread, and dinners are equally elaborate if you choose to dine in. The hotel staff were incredibly helpful—quick to arrange tuk-tuks and ready with recommendations on local attractions. There's also a lovely jewellery store within the hotel that offers a great variety of gems and jewellery at reasonable prices—just remember to bargain! Highly recommend the hotel, not just for the service but also for the location and views

Staff were willing to accommodate our requests.

the drainage could be looked at to ensure that smells do not travel into the room.

The rooms were well-maintained, clean, and spacious. The swimming pool was also clean and enjoyable. However, the overall service from the staff was quite disappointing. We arrived at the hotel by scooter, and the security guard directed us to park at an isolated parking area about 100 meters away from the reception. We had to carry our bags and walk all the way to the reception, and during this time, no one greeted us or offered any assistance. It also seemed like the staff were unaware of our booking made via Booking.com. We arrived at 1:30 PM but were only given our room at 2:30 PM. There was no help with our luggage—staff simply handed us the key and told us to go to the room ourselves. We had to find the room on our own and carry all our bags without any support. “There were mosquitoes in the room, and when I asked the reception for a mosquito vaporizer, they informed me that none were available.” Summary: The hotel and rooms are quite good, but the service and hospitality from the staff were very poor. It felt like the staff didn’t really care about the guests, especially since we arrived on a scooter.

Pretty beautiful hotel

We checked in at 8:00 PM and received our room keys. The room was a bit far from the reception, but that wasn't really an issue. One of the staff members walked us there, and when we arrived, the door was wide open. She hesitated at first, then stepped inside and said, “This is your room.” We went back to reception, and when we returned to the room, the key didn’t work. After two back-and-forth trips between the room and reception—each time they thought the issue was fixed—a staff member finally came with us and used a physical key to open the door. They explained the battery in the lock was dead and needed replacing. After replacing it, they said it should work. Still, we weren’t comfortable with the situation and were worried it might happen again, so we asked to switch rooms. Once they moved us, we went back with a staff member to the original room to collect our luggage—only to find the door wouldn’t open again. In the end, we finally settled into a working room at 9:30 PM.

everything

nothing

The location was great. The view from the room was very beautiful.

Lunch set menu was not satisfactory, very limited number of dishes were available in the menu, just as “this is what we have, eat if you like or don’t “ Dinner and Breakfast was great with many varieties.They should consider about the safety of the guests much, the reason I say this is I observed a sharp glass edge on a dining table just outside the main restaurant area, it is very close to the garden where little children are playing. I saw similar type of tables with tapes applied to glass edges also. They should replace them as soon as possible before any serious injury occurs.

It was nice and comfortable, rooms were quite spacious

It was a bit old and need some refurbishment. Restaurant was a little overpriced. Pictures looked nicer than the actual hotel.

The staff were friendly

It’s a bit old and tired and has seen better days. I wouldn’t stay again for this reason

everything ok delicious breakfast buffet

nothing

Beautiful boutique hotel. Stunning views, comfortable beds & clean bathrooms. Enjoyed lounging by the pool, surrounded by the pretty garden. One of the best dinner buffets we've eaten at in Sri-Lanka, so make sure you give it a go!

Environment

Nothing

Room was good.HK and F&B staff was good and friendly.

Breakfast wasn't good action staff uniforms was dirty and they doesn't know what is Sri Lankan omelette. Food wasn't good. French toast was burnt. Second thing was our room door lock battery needded to changed. before guest check in to the hotel these things needed to be checked.FO team doesn't know how to smile and greet the guesets.Even the locals should treat as Foreigners even we do pay. These things need to be improved.We both are hoteliers and these get notified quickly.

The staff was amazing and very friendly. The view was spectacular, and the room was comfortable. room service was excellent and very efficient.

The food was not the best. The room floors were dusty when we checked in and the washroom toilet wasn't cleaned properly.

Clean and tidy comfy beds

On arrival we had booked 4 rooms for 8 people, but reception insisted that the rooms were single occupancy. We had to then pay additional money for our 4 children only to find that each room was a double room already

Had a pleasant stay at Earls Regent. The room was clean and comfortable, with all the necessary amenities. The staff was friendly and attentive, making sure all our needs were met. The location is convenient, close to major attractions and dining options. Overall, a great value for money and would recommend it for both leisure and business travelers

Location! We choose this property Since my family was living closer to the hotel.

Staff are very welcoming and friendly 😊

Liked how friendly the staff were, and the design of the room rice and curry was good. They need to improve on Western dishes

Male staff at the restaurant didn't know what food I was ordering, " although it was from their menu." The buns served at breakfast seemed old, although it hadn't gone bad, but it wasn't fresh Also we ordered triple the double was made of 2 single beds and the gap in the middle didn't make it that comfortable

Lovely hotel, good location, great facilities. Nice room and bathroom. Gorgeous pool. Staff very friendly and helpful. Highly rate

Good Breakfast Buffet . Friendly staff