Berawa Surfspot
Berawa Surfspot, Jalan Segara Perancak, North Kuta 80363, Bali, Indonesia- Attraction
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Accommodation
Indulge in 5-star comfort with well-appointed rooms featuring modern amenities, sleek décor, and cozy bedding.
Relaxation and Recreation
Unwind by the outdoor swimming pool, stroll through the lush gardens, or enjoy a delicious meal at the hotel's restaurant.
Convenient Location
Explore nearby Nelayan Beach and Berawa Beach, both just a short distance away from the property. Perfect for a beach getaway in Canggu.
To experience luxury and convenience in Canggu, book your stay at TUI BLUE Berawa Hotel and Villas now!
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
249 sqm
Pool View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
197 sqm
Sleeps
Up to 10 guests
10 adults · 4 children
Beds
Twin bed (90-130 cm wide), 4 Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
452 sqm
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
249 sqm
Sleeps
Up to 6 guests
6 adults · 1 children
Beds
Twin bed (90-130 cm wide), 2 Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
327 sqm
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
43 sqm
City View
In-room amenities
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide), 2 Twin bed (90-130 cm wide)
Room details
327 sqm
Pool View
In-room amenities
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
463 sqm
Sea View
In-room amenities
1 King Bed
2680 sq feet
Layout - Bedroom
Relax - Private pool
Internet - Free WiFi
Entertainment - 55-inch Smart TV
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Desk, guidebooks, and wardrobe or closet
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
249 m2
In-room amenities
1 King Bed
3520 sq feet
Layout - Bedroom
Relax - Private pool
Internet - Free WiFi
Entertainment - 55-inch Smart TV
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Desk, guidebooks, and wardrobe or closet
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Non-Smoking
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
King bed (151-180 cm wide)
Room details
327 m2
In-room amenities
1 King Bed
2121 sq feet
Layout - Bedroom
Relax - Private pool
Internet - Free WiFi
Entertainment - 55-inch Smart TV
Food & Drink - Kitchenette with refrigerator, microwave, dishwasher, and coffee/tea maker
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Desk, guidebooks, and wardrobe or closet
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
197 m2
In-room amenities
2 King Beds
1367-sq-foot room with pool views
Layout - 2 bedrooms and living room
Relax - Private pool
Internet - Free WiFi 25+ Mbps
Entertainment - 55-inch Smart TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled water
Sleep - Frette Italian linens
Bathroom - 2 bathrooms, bathrobes, and a shower with a rainfall showerhead
Practical - Desk, guidebooks, and wardrobe or closet
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Room details
127 m2
Pool View
In-room amenities
2 King Beds
2605 sq feet
Layout - 2 bedrooms and living room
Relax - Private pool
Internet - Free WiFi 25+ Mbps
Entertainment - 55-inch Smart TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled water
Sleep - Frette Italian linens
Bathroom - 2 bathrooms, bathrobes, and a shower with a rainfall showerhead
Practical - Desk, guidebooks, and wardrobe or closet
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Room details
242 m2
In-room amenities
3 King Beds
3444-sq-foot room, balcony/patio with pool views
Layout - 3 bedrooms, living room, and dining area
Relax - Private pool
Internet - Free WiFi 25+ Mbps
Entertainment - 55-inch Smart TV
Food & Drink - Coffee/tea maker, minibar (fees may apply), and free bottled water
Sleep - Frette Italian linens
Bathroom - 3 bathrooms, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Laptop workspace, guidebooks, and wardrobe or closet
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 6 guests
6 adults · 5 children
Room details
320 m2
Pool View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
43 sqm
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
43 sqm
City View
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Queen bed (151-180 cm wide)
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
80 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
80 sqm
City View
In-room amenities
Sleeps
Up to 10 guests
8 adults · 9 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Twin bed (90-130 cm wide), Bunk bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
452 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
197 sqm
Pool View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Le petit déjeuner était excellent ! L’emplacement était parfait et nous a permis de nous déplacer facilement à pied.
À la fin de notre séjour, la piscine ne semblait plus être filtrée probablement en raison d’une panne ce qui a malheureusement rendu l’eau un peu moins propre.
De faciliteiten.
Wat gehorig soms
Everything about this place is so special! The staff go above and beyond every single day, they truly cannot do enough for you. From the moment I arrived, I felt so welcomed, looked after and completely at home. The hotel is so clean, the facilities are fantastic, and the food and drinks are all absolutely beautiful. The location is fabulous too! I came here as a solo traveller and felt so safe and well looked after throughout my entire stay, which made my first time in Bali even more special. 🥹🤍 I genuinely cannot wait to come back and revisit this wonderful hotel! Thank you so much to everyone at TUI BLUE Berawa for making my first trip to Bali so truly amazing. You have all been incredible! 🥹🌴☀️🤍 xxxx
The staff were really lovely, attentive and hard working. I have found every one who works in the service industry in Bali is always happy to help, hardworking and extremely eager to please. The hotel itself is clean, modern and includes a really good breakfast as well as a rooftop pool with day beds.
The walls are paper thin, as are the doors. This was so bad that we could hear staff on their radios at 7am out in the corridor, it was so loud they may as well have been in the room. Not only that, but other guests opening doors, having conversations in their room or just generally moving about is loud. This hotel seems to be popular with guests who are looking to party, so at 4am we were woken by someone urinating in the hall way, screaming and shouting, we had about 3 hours sleep over 4 days
Everything was perfect. New facilities, great customer service, perfect location. The best hotel I have stayed in Bali with an amazing a la carte and buffet breakfast included
Nothing
Best place ever in bali
Everything, the staff, the facilities and the location.
I loved everything
It was a fantastic facility. The 2 bedroom villa was absolutely gorgeous. The shower in the main ensuite didnt work properly (main overhead shower head dribbled out water), but the handheld sprayer worked and had good pressure. Other than that, which we didnt complain about because we were happy to use the handheld, the stay here was fantastic. It was relatively quiet even with the coming and going of staff, drivers and traffic. The food was good and the pool was clean and refreshing. I loved having access to a washing machine in the villa to do our own washing while staying. Great for families travelling and wanting to stay in the Canggu area.
The main overhead shower head didnt work properly. The diverter worked, however, potentially there were blockages in the shower head to reduce the water output. There was no pressure and about 50% of the holes didnt allow water through.
Many things
The procedure to get on breakfast and slowest to sit.
Absolutely excellent service, location and staff. The breakfast is second to none. Short walk to Finns and Atlas and lots of great cafes and restaurants around us. This is our second time staying at this hotel and can’t wait to go back there.
Just a little bit of noise which they moved our room to the quite part of the hotel. Couldn’t be happier with the service and how helpful and accommodating the staff are.
The hotel combines beautiful architecture with clean, comfortable rooms and lovely bathrooms. The breakfast is excellent, and the pillow selection service at check-in is a thoughtful touch. The staff are exceptionally friendly and helpful. The gym is well equipped and the rooftop pool is also a great place to relax. Right next door, there’s an indoor padel court with a sauna and ice bath. One use is included with the hotel booking, and additional access is available with a court reservation. If you enjoy the beach club scene, Finns and Atlas are conveniently located at the end of the street. A great choice for a comfortable stay with excellent facilities and a convenient location.
Bring good earplugs! There’s an indoor padel court next door that stays open until 11 PM, so you can hear some of the activity and loud cheering. There’s also a new construction project nearby, although during our stay we didn’t notice any activity. The gym overlooks the restaurant, which some people may find a little uncomfortable. Our room (125) also had a constant running-water sound coming from the bathroom. Closing the bathroom door solved the issue, so it wasn’t a major problem for us.
Everything! The location is perfect, the staff are beautiful and so attentive. Buffet breakfast is great! Room felt clean.
Ligging/personeel
/
Śniadania przepyszne i bardzo urozmaicone, w tym wybór pozycji z karty, pyszna kawa.
Alles was perfect
Location is perfect, beds are comfiest I've slept on, staff were amazing
Nothing
A localização, a piscina e o café da manhã são muito bons.
Alguns detalhes nas instalações dos quartos poderiam ser melhores para um hotel de 5 estrelas, por exemplo um gancho para a toalha de rosto e um espelho de corpo inteiro.
The location and the staff at the breakfast
Ac is broken all the time. I lost something and staff were not helpful
The location
Broken ac
Que ce soit la chambre ou le personnel tout était parfait. La chambre est spacieuse il ne manque rien, la literie est confortable. La salle de bain ne manque de rien également . C’est très propre. Le personnel est très accueillant et bienveillant. C’était idéal, un hôtel merveilleux. Le petit déjeuner est bien garnis
Tout était parfait
The breakfast buffet that had a wide variety of options to choose from, the staff was very friendly and the location.
Dopo aver richiesto l'upgrade alla suite sky ci siamo trovati benissimo. Camera ottima e location dell'hotel perfetta, a pochi passi dall'altas e dal finns. Buona colazione sia buffet sia alla carta. Staff cordiale e disponibile Memo a tutti quelli che verranno a Bali e sono abituati con l'Italia. I beach club si affacciano sul mare ma non sono sul mare. La spiaggia se presente rimarrà sempre libera e il mare con quelle onde è difficile da praticare
nulla
Villa 3 chambres très agréable avec service hôtelier. Bien placé légèrement en retrait de l'agitation de la rue principale de Canggu et à portée de lieux à visiter. Petit déjeuner parfait. Soins SPA parfaits.
La piscine villa n'est pas assez ensoleillée.
I’m so glad we found TUI BLUE Berawa and chose it for my birthday stay in Canggu what an incredible hotel! From the moment we arrived, the staff were exceptionally kind, welcoming, and attentive, making us feel so well looked after throughout our visit. The rooms were beautiful, spacious, spotlessly clean, and very well maintained. We also loved the food, especially the fantastic variety available at the buffet. Everything was delicious, and there was always something to enjoy. The location was another highlight, as the hotel felt very central and convenient for getting to so many places around Canggu. We genuinely loved everything about our stay: the lovely staff, amazing food, comfortable rooms, and overall atmosphere. A perfect 10/10 experience. Thank you to the entire TUI BLUE Berawa team for making my birthday stay so memorable—we would highly recommend this hotel and would absolutely love to return!
I’m so glad we found TUI BLUE Berawa and chose it for my birthday stay in Canggu what an incredible hotel! From the moment we arrived, the staff were exceptionally kind, welcoming, and attentive, making us feel so well looked after throughout our visit. The rooms were beautiful, spacious, spotlessly clean, and very well maintained. We also loved the food, especially the fantastic variety available at the buffet. Everything was delicious, and there was always something to enjoy. The location was another highlight, as the hotel felt very central and convenient for getting to so many places around Canggu. We genuinely loved everything about our stay: the lovely staff, amazing food, comfortable rooms, and overall atmosphere. A perfect 10/10 experience. Thank you to the entire TUI BLUE Berawa team for making my birthday stay so memorable, we would highly recommend this hotel and would absolutely love to return!
Het leukste vonden wij de sfeer van het hotel, het uitgebreide en echt heerlijke ontbijt en het mooie dak terras met fijn zwembad. En niet te vergeten het super vriendelijke personeel, ze zijn echt heel betrokken.
Het was voor ons niet persé de plek om te verblijven. Het is echt een uitgaand gedeelte. Maar daar hadden wij wat meer research naar moeten doen. Erg gehorig met de padel baan naast het hotel
The property is located a popular area, surrounded by great restaurants, cafes and convenience stores.
During our stay, a 3/4 day paddle tournament took place directly across from the hotel. After checking in, I quickly realised that the Deluxe Room I had paid extra for, to enjoy a balcony and more sun/day light, put me in a worse off position. I would have been better off selecting the cheaper option (Deluxe Courtyard) as our room was directly opposite the Paddle Tournament. The tournament was extremely loud with lots of screaming and shouting throughout the day and late into the evening. We were advised at check-in that the tournament would be taking place between the hours of 9am and 9pm, however, the tournament often ran much later into the evening. On our final night, when I was unwell and trying to rest, the tournament ran well past 9pm and then the deconstruction team proceeded to dismantle signage and other things which resulted in loud and continuous metal clanking. I called down to the front desk to enquire about the noise and when it would stop. It did eventually stop around 12:15am. Each night we could also hear people coming back from their night out due to the room we were given overlooking the public connecting road down the side of the hotel. This noise would consist of shouting and screaming usually around 2/3am. I also observed broken sunbeds at the pool side and a general lack of cleanliness around the hotel which was a shame for how new and highly rated it seemed when booking. I have contacted the hotel team about my experience and feedback but I am yet to receive any acknowledgment or response which is extremely disappointing. Overall, there are much nicer, quieter hotels at a much more reasonable price in Canggu. I would not recommend this hotel to friends and family.
tout
très bel hôtel , emplacement incroyable . personnel de haute qualité . tout était magnifique
Excellent séjour ! L'hôtel est moderne, plein de charme et très bien situé, avec plein de commerces facilement accessibles à pied. La salle de bain est top, la literie super confortable et le personnel vraiment aux petits soins.
Rien à reprocher à l'hôtel en lui-même. Seul petit bémol indépendant de l'établissement : on entend parfois le bruit des terrains de padel voisins, ce qui peut être un peu gênant par moments.
Groot en comfortabel bed, je kan aan alles zien dat dit een goed hotel is. Zwembad op de bovenste verdieping en niet druk. Alles wordt goed schoongemaakt en voelde erg hygienisch. Het personeel was erg behulpzaam wanneer ik iets nodig had, wanneer ik om een fohn vroeg of toen ik ziek werd. Ze aarzelde geen seconde om een dokter voor mij te bellen toen ik me niet goed voelde. Ook hebben ze leuke extra’s zoals toegang tot bepaalde grote beachclubs in Canggu. Daarnaast bevind het hotel zich op een plek waar ook een grote padelbaan zit, een wellness, een supermarkt, of een starbucks waar je op vertoon van je hotelpasje korting kreeg. Locatie was daardoor ook top, alles wat je nodig hebt zit op een paar meter afstand.
De wc en gootsteen zaten snel verstopt waardoor ze al gauw onbruikbaar waren en ik gebruik moest maken van de openbare wc in de lobby. Overigens was mijn verblijf maar kort dus heb ik dit niet gemeld, anders weet ik vrij zeker dat ze adequaat gehandeld hadden en naar een oplossing hadden gezocht.
- The location is very good (but also in a busy area) - The villas are very spacious - The staff is friendly
- The pool was quite cold and therefore not really attractive to swim - We were with a family and it seems not the right property for families. A lot of folks smoking, the villa was not clean enough to have our child crawling around, little stones at the pool. A lot of things which are not an issue for adults, but for children those are issues.
Herşey harikaydı . Çalışanlar yemekler imkanlar konum herşey daha iyi olamazdı. Çok beğendik.
Oda ile ilgili sıcak su, ve elektrikle alakalı ufak sıkıntılarımız oldu, ama bu bence bizim şanssızlığımız :) çünkü her geldiklerinde 2-3 dk da çözüme ulaştırdılar. Ve ayrıcalık sağladılar. Yani sevmediğim birşey yoktu.
Great location and staff were really nice
Nothing
Clean, comfortable and very nice staff.
The view was non existent. Essentially in another room. The breakfast was very disappointing.
Le personnel très agréable et souriant, le petit déjeuner avec beaucoup de choix et la très bonne literie
Nous avons surtout déçus par la propreté et certains aspects de la gestion de l’hôtel. La salle de sport est bien équipée, mais il n’y avait ni serviettes ni eau à disposition, et les équipements n’étaient pas nettoyés entre les utilisations. Nous avons demandé à plusieurs reprises à la réception s’il était possible d’avoir des serviettes et de l’eau. À chaque fois, on nous a indiqué que cela allait être fait, mais malgré nos demandes répétées pendant plusieurs jours, personne ne s’en est finalement occupé. Nous avons donc dû utiliser les serviettes de notre chambre pour pouvoir faire du sport, ce qui était assez contraignant. Nous avons également trouvé la propreté générale très décevante notamment le sol de la chambre, qui paraissait propre mais était en réalité très sale lorsque nous marchions pieds nus. En fin de journée, de la vaisselle et du room service pouvaient également rester longtemps dans les couloirs devant les chambres. Le ménage de la chambre était par ailleurs assez irrégulier d’un jour à l’autre. Enfin, l’absence de serviettes pouvant être utilisées pour la plage est assez peu pratique pour un séjour à Canggu.
早餐很豐盛,有buffet還可以吃到飽,入住三晚Villa有一天早餐還可以安排floating breakfast
附近鄰近bar & 運動場地,所以晚上很晚外部聲音還是蔓吵雜
Had a great bathtub in the room! Big balcony with comfy chairs. Room was spotless and breakfast was ok. Smooth check in with friendly staff
The room we stayed was on the top floor, many street noise in the night and banging doors. Breakfast is nothing special, many choices but all poor quality.
Très classy emplacement au cœur de canggu un cartier très animé restaurant chic beach club finnes et atlas à klk mètres aussi la plage public avec un très bo couché de soleil chambre spacieuse mais très un très bon petit déjeuner personnels aimable surtt les filles de réceptions
Rien
お部屋が広く綺麗。
シャワールームの床の勾配が悪く水がたまるのが嫌でした
Beautiful Hotel, villas were amazing, facilities exceptional, staff go out of there way to help with anything you need
Absolutely no faults. Location was great, very close to everything you could need. Staff were absolutely amazing and so helpful. The buffet breakfast was also terrific.
Fueron amables
También decir que la ubicación no es cómoda para alguien que viaje con maletas con ruedas. Se encuentra apartado y para acceder solo puedes ir en moto. Un coche no entra por la carretera.
Le côté moderne, avec un personnel ultra réactif et serviable flexible dans les demandes que Laurent leur soumet et aux petits soins pour s’assurer que tout se passe bien. La décoration est très bien passée et la piscine est somptueuse.
Quand on regarde de plus près, on se rend compte que les finitions ne sont pas soignées, on a l’impression que l’hôtel a dû être vite construit pour pouvoir ouvrir ses portes. C’est dommage car l’établissement est dans l’ensemble très bien pensé et très joli. c’est un petit détail mais quand on cherche la perfection, on les regarde…
The location was excellent
The rooms were not clean
Staff were friendly and helpful, fast to respond. Easy access to many great places, easy to get taxis
As usual, private villa pool was so cold.
We had a wonderful stay at this hotel! The staff were absolutely fantastic, so friendly, helpful, and welcoming. The breakfast was also excellent, with a great variety of delicious options also vegan and vegetarian that I appreciate a lot. Everything was perfect, and we would definitely stay here again. Highly recommended!
Amazing hotel, great view from the roof top pool and the villa was so comfortable and private pool is amazing too! We loved everything there. The reception staff welcomed us, especially Ningsih made sure we had a great time and took care of us! The cleaning team was hard working and cleaned our villa while we were at breakfast and this was so convenient for us! All staff were always smiling! We will be definitely back next year!
Nothing to dislike as everything is amazing!
The breakfast was AMAZING. The staff were INCREDIBLE. The facility was BEAUTIFUL. Location TOP TIER.
There was a lot of noise coming from other guests in the hallway during the night and I found that soundproofing may be useful to improve the room quality, as I was woken up a couple times. Or even signs to encourage guests to be quiet in the hallway after hours.
The staff here were so lovely , would not fault. Hotel is in a great location close to lots of little cafes but down a quiet road away from the business of canggu. Never struggled to get a pool bed even on busy days. Fab breakfast.
Water pressure wasn’t great at times in the shower but they sent someone up promptly to rectify this.
Het personeel, toplocatie!
Weinig licht in de badkamer bij de spiegel!
The team so nice very helpful and kind , also they have agreement with pool part Atlas and it’s very recommended
The room a bit small
Breakfast was excellent. One of the best in Bali. Villa was comfortable and location is central
Check in process was awful. We arrived at 3:30pm and was told villa is not ready. We went to walk around and came back at 5:30pm. We had to wait again to be able to receive the keys. Check out process is as bad, we rang them to bring a buggy for the luggage, 30mins pass and no one came. We had to drag our bags to reception (not easy with 5 bags and two kids). No one apologies or even asked. They really need to improve their services.
الإفطار
ا
Perfect
Maybe it’s because all the boomers put their towels on the sunbeds early in the morning like kids, then leave because they’ve got nothing better to do 😂 We need to remove the towels please…
I like that all of the hotel amenities. The 24 hour room service that came within 30 minutes.
My shower drain was slow so it was always a puddle when I took a shower in the shower floor
Pool, staff, cleanliness, location.
Noise from neighbouring rooms.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
9.5/10Overall sentiment from reviews indicates high cleanliness.
Service
10/10Staff were incredibly helpful and friendly as indicated in multiple reviews.
Location
9.5/10Reviews mention great location, easy access to attractions.
Room Quality
9.5/10Spacious, clean, and comfortable rooms are frequently praised.
Amenities
8.5/10Some amenities were under renovation, lowering the score slightly.
Value for Money
9.5/10Overall satisfaction suggests good value for the experience.
Food and Beverage
9.5/10Breakfast and meal quality received positive feedback.
Overall Experience
10/10Reviews express high satisfaction and intent to return, suggesting a top-tier experience.
Well-appointed rooms with modern décor and cozy bedding for a refined stay.
Unwind at the outdoor swimming pool amid lush gardens and serene surroundings.
Explore Nelayan Beach and Berawa Beach just a short distance from the property.