Tagaytay Prime Residences with Swimming Pool & Viewing Deck

Buti na lang nasa tagaytay area

Lahat sa staff, sa parking, sa room, amenities. Napakawalang kwentang lugar para mag staycation, nakalagay la may swimmingpool putek ragal na pala nirerenovate.hnd pa rin ayos.

Only the location.

Staff, room. It was too old. Even the towel and bed sheet.

Easy access sa mga restaurant.

The unit is too old for furniture. The AC is so dirty and the taxes are so expensive. The rate of the room is almost same with the taxes and the parking is not included too. Yung kumot pa jusko napaka nipis parang kurtina lang.

Beware, theres huge hidden charge!

Nothing

Very disappointing experience. The room was dirty and poorly maintained! the bed sheets and pillows had a strong unpleasant odor, and the entire place reeked. The utensils were unclean and smelled bad. The bed was itchy, possibly due to bed bugs or dust mites. The TV didn’t have Netflix and only offered two local channels. Internet connection was poor and only got activated more than an hour after we checked in. The biggest letdown was the pool being under maintenance, the main reason we booked this place yet there was no mention of this in the listing. Overall, a total waste of money. I should have read the reviews more carefully before booking. TOTAL WASTE OF MONEY.

Accessible.. malapit lan sa lahat

Okay naman.. wala lang wifi.. wala din remote ung tv nakacignal lang hindi magamit…mahina ang aircon..

near city center

1) price higher and unreasonable, 2) room condition bad,

Scammer! Putang ina mo maria o kung ano man pangalan mo!

Scammer! Putang ina mo maria o kung ano man pangalan mo!

N/A

N/A

Needs upgrade .. bugs everywhere

Pool and the viewdeck

recently stayed at your hotel with my family to celebrate my daughter's 11th birthday. Unfortunately, our experience was far from what we expected. The WiFi was unreliable were able to use it just 2 hrs and the rest of the hours until we checkout was no connection, the bidet in the bathroom was leaking, the towel rack in the shower room was broken, and the induction cooktop and rice cooker in the room were not working properly. Despite these issues, we had hoped to make the most of our stay for my daughter's special day. However, the problems we encountered made it difficult for us to enjoy our time. We had to spend extra time fixing some of the issues ourselves, which took away from our relaxation and celebration. I hope you will take our feedback seriously and take necessary steps to improve your services and amenities. We look forward to a better experience if we stay with you in the future. We would rather stay at other hotels nearby, like SMDC where we had a great experience before.

Nothing

First if all, their chat support took so long to reply. The furnitures are broken, wifi not working, water fron the toilet is not stable and the shower is broken. It is reaslly a traumatic experience.

location was great. close to town with restaurants.

no staff available. couldn't get into room because was given a unit number. texting the contact number was useless and unresponsive. SCAM.... the apartment had a taped up shower hose. on check out staff tried to say we damaged the shower head and must settle. no collection or area for garbage 🗑️. garbage pilesup.

We stayed in the 20th floor and the view was exceptional.

The room were dirty, I saw cockroaches inside. We booked 4 people in the room but they only provide us 2 towels.

Disappointing Stay – Not as Advertised We were actually quite excited about our staycation, but the experience was not at all what the listing promised. The unit was full of tiny cockroaches, which made the entire place feel dirty and unpleasant. The Wi-Fi connection was very slow and inconsistent—far from ideal for anyone who needs to work or even watch a show. The air conditioning is not that cold. Additionally, the plates and cutlery were dirty upon arrival, which was a big letdown. The area itself was also significantly smaller than anticipated—there was not much space for five people, even though it was marketed as holding that many. Overall, it was not worth the cost and certainly not for its listing. Would not recommend unless serious adjustments are made.

location is great!

wifi worked for 1 night only. no tv and it wasn't disclosed until we were there.

Accomodating and lenient for request

None everything is great

The place was accessible and easy to reach, it's near to most of the locations

No wifi, the owner is not responsive, there were a lot of small roaches.. It was a staycation kids were expecting to just relax and chill, based on the ada there was supposedly wifi but none, then there was no signal at all as well..

Overall i didn’t find anything i like because our room is stinky and not clean, beddings stink and the living room full of boxes of owners stuff, you rented the whole place including the living room but you couldn’t use the living room. The one chair the had the legs is broken almost hurt my son, good thing the caretaker is still there, and she wouldn’t throw out the broken chair, she insisted that we can just put it on top of their boxes and they ask us a 1 thousand deposit each room. Very upsetting I couldn’t recommend this residential condo. Also to remind everyone that the parking lot and even the front of the condo even the front desk is stinky of their sewer. We had to hold our breath going in and out the area as soon as you come down you smell that sewage right away around the building.

All of this is true before you book this room please read the reviews because the money you pay is not wort it i rather pay a little bit more, knowing the situation of this building, because our room is stinky and not clean, beddings stink and the living room full of boxes of owners stuff, you rented the whole place including the living room but you couldn’t use the living room. The one chair the had the legs is broken almost hurt my son, good thing the caretaker is still there, and she wouldn’t throw out the broken chair, she insisted that we can just put it on top of their boxes and they ask us a 1 thousand deposit each room. Very upsetting I couldn’t recommend this residential condo. Also to remind everyone that the parking lot and even the front of the condo even the front desk is stinky of their sewer. We had to hold our breath going in and out the area as soon as you come down you smell that sewage right away around the building.

Scam

Scam

They changed our accomodation and it was comfier

The staffs unprofessionalism

(i) the message I received from Booking.com specified the need to have PRTCR as one of the requirements for admission which I received late at night. Though I thought this was a mistake, it pushed me to call different numbers of Citi land agents to validate if this still stands. Booking.com should already take this out or update their messages. (2) I was asked for a One Thousand deposit, which I also read in the message by Booking.Com and reiterated by the attendant. No problem with me giving a deposit. However, when I asked for a provisional receipt that they receive the One Thousand from me, they said there is no need for a receipt. When I complained and argued, the agent told me that If I don't trust them, I can easily waive my stay and refund me immediately and look for another place to stay. Imagine telling me that late afternoon. (3) There were plenty times I was trying to call the agent so that I could clearly clarify issues - where to get the key, who will open, where will I proceed but she kept putting off the call. She explained she was busy but surely, she should be able to take on the call as I am one their customers as well. (4) The sink faucet in the toilet is not functioning, some electric sockets can no longer be used.

its ok

None. Worst staycation experience

The owner charged me because of a lamp. The lamp is not in good condition (bulok na yung kahoy na stand) when we arrived. I messaged the owner that it suddenly fell even though we are not touching the lamp. The lamp fell because of the rotten wood stand. We were charged because they had a rotten wood lampshade that broke during our stay there. So unfair. There are personal things in the living room. The living room has only one seat. CR has a foul smell; it needs more cleaning. Wifi is so slow, started with no signal, then so slow connection. The towels provided to us are "butas butas", it looked like a rag. Good thing that we only stayed for 5 hours. This is our worst and most unfair staycation experience.

The pool is so clean and wide,kids enjoyed it and luckily they are open Monday,because usually they are closed during Monday.

The host is unresponsive so rude,the place is nt clean,they knew that they are expecting guest but the place is nt clean even mirror, the rice cooker is nt working from one of the apartment we stay in,also the cabinet is nt open wc the host sd nt included on booking,wifi connection is too slow,if you don't want to get disappointed on ur staycation I highly suggest nt to book this place

Property is accessible and easy to be located

The property manager mobile number is not reachable at all. The room staff does not provide their number despite explaining that the property manager is not reachable at all. TV set is not working. Wifi has no connectivity. Some of the beddings have foul odor.

UNREACHABLE PROPERTY OWNER

UNREACHABLE PROPERTY OWNER and REFUND AMOUNT FROM 13,000+ full payment to P900/room? UNREAL!!! We need a full refund!!! Check your email!!!

The staff was great!

The smell of the bed and pillows was so bad

SCAM

Cheap and very accessible.

Door not working. Ive been trying the keycards for almost 10mins. They need to transfer us to other room without informing the guard in the lobby. Thats why we were hold when were back from outside. We cant contact the owner. We were both tired and we had lot of works to do but still need to wait for the reply for their authorization. This is not my first time in Cityland and thats why this stay is disappointing. Hope you be better next time. So hassle ☹️

The location and the view from the place. Stayed here for a few hours. It was okay, for that purpose. The space served its purpose for a brief rest before my next appointment. The space was comfortable enough for that, but I wouldn't recommend it for recreational or vacation stays. It felt outdated and cluttered, which aligns with what their advertised photos.

The response time was quite slow, requiring multiple follow-ups to get a reply. This initially made me concerned about the return of my deposit. Fortunately, it was returned by the afternoon, but the experience could have been smoother.

Location, Price and Ambiance

Hotel perfectly fine

I was quoted 5000+ for 6 day stay but just over 9.500 pesos was taken I request the difference refunded to me

None because it’s like a storage room full of things and dirty. Wifi not working.

We did not like everything. It seemed dirty and not well maintained.

Roof deck

Blood stained and dirty towels

The room is so poor in quality Blanket is damage Outdated room Outadated television

I like the view.

I was not too fond of the room given to us, it looked like a storage room with a bed, there were many unnecessary things in the room, the wifi was not working and they said that the TV has YouTube but it doesn't.

Location

It’s rundown/old studio and not suitable for accommodation. So many rules & charges where owner asked for security deposit that everything inside the room including furniture is very old.. not sure why asking for deposit! So many stains Besides WiFi not working

smelly in the toilet room and bathroom dusty room also the airconditioner very dusty

the view is good and was able to utilize the swimming pool for free.

The TV was not working and the WiFi is very hard to utilized since it is very slow.

The place and the stuffs are not good. Not recommendable

The room not clean soo messy with lots of stuffs

It has comfortable bed

No wifi and the kitchen utensils are limited

The Location

There's no signal for Globe and the free internet is not working

Accessable, walking distance to 7-11, and other foods restaurant

We stay , in a room with no Wifi..

Everything. Pictures was not the same from the website

On the roof top you can view around tagaytay

Bathroom have big buckets not enough room to shower the drainage is very slow flowing toilet have a bad smell no place to put my luggage because they have boxes for storage bed on double to small you can’t stand by in balcony because have big drum also bath towel is old like rugs

Nothing was likeable

Anything

The view, that's it, free pool access

The host was not active at all, need to call multiple times before answering, Slow service, No aircon at the Lobby.

location wise

water heater not working which we needed most due to cold weather (typhoon carina)

I like how it was close to places like the grocery store or fast food place.

The Pile of Boxes on the supposed sala or living room. The living room is not giving, punong puno siya ng mga tambak na gamit.

Sheets were ok and smelled clean.

Staff did not bother to even sweep the floor. It was dusty and carpet was dirty. Table and remote control were slimy. Table even had red ants. Bathroom smelled musty and no one got back to us when asked help with the water heater. We ended up just boiling water for bathing. Ref was very oily inside and had to clean it up. We had to do cleaning of the place before were able to settle down.

They have Utensils, kitchen tools, cookwares especially the microwave oven not all staycation has microwave. They also have refrigerator. I like also the bed is big and those mirrors are superb! the ceiling fan helps the room more cooler the View is 10/10 I can see the taal and at night it is so nice too see the city lights.

you cannot call the number posted here. they used different number the manager will reach you only 2 hrs before the check in. maybe they are busy but not scam The door knob is hard to open maybe need a replacement. The hot shower is too hot even set to low. Lavatory doesn't have water. Mirror at the cr might broken when touching it. (so don't touch it) they do not give shampoo, toothbrush and tooth paste. much better bring one. pillow smells dust or old. lamp is has no light it is just a display ceiling fan light doesn't work so don't expect. There is wifi and it was prepaid wifi it has password but no service. Television has nice reception but the cables lose the room's esthetic. no netflix as the room manager advice. air conditioner is not so cold but it' s fine. The balcony doesn't have chair and table maybe soon because I think it is much nicer if they have when we entered the floor is so wet. I hope the cleaner of the room dry the floor.

Wifi working but need to reset in order to regain network signal.

Shower and water heater are not working, low pressure supply of water, refrigerator not cooling. Beddings and pillows not good smell and itchy.Roo. lack of maintenance. So, disappointed.😓👇

The location

There are some people loitering in the hallway in the middle of the night like 1am onwards knocking on the door

The location. Very close to the restaurants.

The toilet bidet is leaking and leaving the floor constantly wet. Sink in the toilet is partially blocked. Dirty floor, needs a bit of TLC the faucets has got white spots all over.

I hope to get my slippers😅 back!

one cleaner staff name Joy and the location

The other staff cleaner, communication of the host, room is unprepared, not clean

clean room

none

Accessible

The host's assistance was lacking. Despite our attempts to contact them, they did not respond. Additionally, they failed to return the 1,000 pesos cash deposit. The cleanliness of the unit was subpar, as we had to clean the floors, shelves, and tables ourselves due to excessive dust. The refrigerator was non-functional, resulting in our food spoiling. Furthermore, there was a leak in the faucet. It would have been preferable if the booking process did not require payment for the entire four-day stay upfront, as we would have considered canceling our reservation and searching for an alternative apartment.

Accessible

Dirty!

Location

No kitchen utensils and enternet was not stable connection and on our last night they cut the enternet connection.

Location

They are over booking the amount of guests in a room.The unit good for 4 persons only,they squeeze in 5 persons resulting for the 5th guest to sleep on the floor with mattress only.