Roy's Hotel and Convention Center vs Similar Hotels

Rooms are spacious, comfortable and well-maintained.

Many guests found rooms comfortable with good beds and furnishings, but others reported small rooms, bed comfort could improve, and occasional plumbing issues (leaks, shower bracket).

Several guests expressed dissatisfaction with room conditions, such as noise and lack of amenities.

No significant complaints about the room, mostly fine.

Some cleanliness concerns regarding shower drainage mentioned.

Rooms and pool area frequently described as clean and well kept; a few guests noted minor issues (soap dispenser not working, occasional towel condition).

Some guests mentioned cleanliness issues in the rooms and bathrooms.

Some issues mentioned, but generally clean.

Convenient location for events; slight concern about distance from city center.

Consistently highlighted as a strong point: convenient, safe area with good parking and easy access for activities.

The proximity to the mall was highlighted positively.

Very poor location as per one review.

Excellent service highlighted, especially the honesty and helpfulness of staff.

Staff repeatedly praised as friendly, helpful and attentive; isolated reports of less hospitable kitchen staff and one unwelcoming check-in experience.

Guests frequently praised the staff for being amazing and friendly.

Staff was extremely friendly and helpful.

Good buffet breakfast and decent food quality, but some issues with breakfast offers.

Mixed to negative feedback: breakfast choices limited for some, reports of poor coffee, occasional stock-outs and at least one serious food-safety complaint after buffet breakfast.

Breakfast was mentioned as fair but with room for improvement.

Breakfast was basic but acceptable.

Great facilities including a pool, and good value for money mentioned.

Pool and parking praised; shortcomings include missing toiletries (toothbrush/toothpaste), recommendation for slippers, and some issues with bathroom fittings (bidet/shower pressure).

The fitness center has a mold smell, but the pool is nice.

Shower was great; good Wifi.

Fair value provided the robust service, but some discrepancies with breakfast pricing noted.

Multiple guests commented that the hotel offers good value and would stay again; overall perceived as reasonably priced for the experience.

Some comments suggested it is pricey but offers decent service.

Really amazing value compared to other hotels.