Rosa Hermosa Penthouse | Pool View • Near Bávaro vs Similar Hotels

Rooms were described as spacious and well-maintained, with good facilities.

Rooms often described as spacious and comfortable, but several guests reported maintenance problems (AC not cooling or leaking, TV not fixed, bathroom issues).

Numerous complaints about the condition of the apartments, including maintenance issues.

There were mentions of cleanliness issues, particularly with one bathroom noted as dirty.

Mixed reports: several guests praised clean and spacious rooms, but others reported poorly maintained areas, bathroom odors and leaks and a neglected pool.

Multiple reviews indicate that the apartments were not clean and had issues such as mold and unmaintained facilities.

Good location close to the beach and local amenities, contributing to a positive experience.

Many guests praised the location (walking distance to restaurants, on the bus route, secure); some concerns about dark/abandoned areas at night.

The location was highly praised for its proximity to the beach.

Guests appreciated the responsiveness of the property manager and the helpful service provided.

Generally praised (friendly, helpful staff, 24-hour service and specific praise for staff like Carla), but there are serious complaints about customer service handling (unjust no-show charge, slow responses).

Some guests mentioned friendly service, but lack of responsiveness to complaints affected the overall perception.

No specific comments but implied from location with local restaurants appreciated.

Mixed: some praise for breakfast items (notably eggs), but several comments note limited choices or that food could be improved.

Some positive notes about the dining options, but specific complaints about costs.

Good amenities such as the pool and common areas were well-received.

Basic amenity mix: good WiFi reported by some and poor/no internet by others; no pool for some guests and limited breakfast options mentioned.

Facilities like the pool were either closed or poorly maintained.

Overall worth the price for the quality and experience provided.

Consistently positive remarks about value and price-quality ratio; called a good budget option by multiple guests.

Many guests expressed dissatisfaction, feeling that the quality did not justify the price.