Senhora do Carmo Charm House

Mooi hotel met bijzonder vriendelijk personeel. De kreet ' dit is nu ook jullie huis ' werd zeker nageleefd. Elke dag vers gemaakte taart bij ontbijt en detox water in de keuken.

Niets viel tegen.

good breakfast. The jacuzzi is a plus. Great location.

Óptima experiência, bom atendimento.

Nada a apontar

Colazione abbondante e preparata ogni giorno senza cose già pronte o preconfezionate.. Tutto pulitissimo, personale estremamente discreto e gentilissimo.

Nulla sicuramente però migliori le stanze al piano di sopra.

Atmosfera,piękny kameralny obiekt,pyszne śniadania,doskonała baza wypadowa

We had an excellent experience with Senhora Carmo. The facilities were very comfortable, well maintained, and perfectly suited to our needs. Everything was clean, convenient, and thoughtfully arranged, making our stay especially pleasant. What truly stood out, however, was the exceptional service and warm treatment we received. Senhora Carmo was incredibly kind, attentive, and helpful throughout our stay. She was especially wonderful with our baby, showing genuine care, patience, and consideration that made us feel completely welcome and at ease. Her kindness and professionalism made a real difference to our experience. We are very grateful for all her help and would happily recommend Senhora Carmo to anyone looking for excellent facilities and outstanding hospitality. We hope to return in the future!

Everything

Location is great. The rooms are clean and spacious. The restaurant recommended by the staff was excellent.

The breakfast was too simple and have lots of space to be improved

la gentillesse du personnel (il parlait français), le cadre général, la maison et son souci de conserver son authenticité, la qualité des produits (aussi bien dans la salle de bain que le petit déjeuner).

La chambre un peu petite et pas vraiment de fenêtre au rez-de-chaussée, mais belle possibilité de terrasse dehors

La struttura è stupenda a 10 minuti da Ponte Delgada. Le stanze molto ampie La colazione molto buona Lo staff super gentile e competente

The property is charming and we stayed in a room with an old wine press. It was magical and there are gardens with banana trees. The complimentary breakfast was wonderful - always fresh fruit, cake, and juice. They rotated through several hot items as well. They were excellent hosts and gave my daughter a dedicated plate of passion fruit because they knew she loved it.

Nothing

Gelegen in rustige wijk maar toch dichtbij grote baan en autoweg. Prima ontbijt. Koffie steeds beschikbaar in de keuken. Vriendelijke ontvangst. Grote frigo aanwezig in kamer.

Niets bijzonders.

Prachtig gebouw en kleinschalig hotel met goede service. Hele aardige dames die de boel runnen en ons echt verrasten met kleine persoonlijke details. De basis is sowieso al heel fijn. Comfortabel bed, de suite was enorm met veel ruimte en 4 goede bedden. De locatie is prima als je een huurauto hebt. Zit vlakbij het strand, een prima supermarkt, en oprit van de snelweg om het eiland te ontdekken.

Alles was goed

La situation, le charme de l’endroit, la disponibilité et la gentillesse du personnel.

La salle de bain pourrait être un peu mieux équipée.

The staff were excellent. The accommodation was amazing. We really enjoyed the breakfast. Beautiful grounds around the Senhora do Carma. Would recommend it highly.

Muy cómodo y personal muy amable

Tuve que pagar por el parking dentro

Przytulny hotel, dużo udogodnień i czystość

Brak basenu

Simplemente perfecto, volvería sin dudarlo* > Le doy la máxima puntuación porque se la merece de sobra. > > El alojamiento es un sitio supertranquilo y superbonito, metido en un edificio con encanto de otra época donde te sientes como en casa desde el minuto uno. El entorno es un 10: paz total y vistas inmejorables desde la ventana. > > El dormitorio es muy amplio, impecablemente limpio y con detalles de cuidado. El jacuzzi es espectacular, un lujo que marca la diferencia. > > El desayuno es impecable: variado, de calidad y presentado con mucho mimo. Y el personal... trato exquisito en todo momento. Atentos, cercanos y pendientes de que no te falte nada. > > En resumen: limpieza 10, comodidad 10, ubicación/entorno 10 y anfitriones 10. He estado superagusto y ya estoy mirando fechas para repetir. 100% recomendable.

Hyggeligt hotel med meget venligt personale. Fin morgenmad.

Hotellet hedder "charm", og det er det overordnet, men jeg har aldrig oplevet så ucharmerende belysning på værelset.

Breakfast was so good that we have never experienced something so delicious, local, every day different and homemade. Jacuzzi was a good way to unwind after day of hiking and overall place is very clean, every day new towels and made bed. House was very nicely refurbished with excellent taste for history and still cozy modern. Thank you.

sehr geschmackvolle Einrichtung und sehr freundliches Personal. Ruhige und verkehrsgünstiger Standort.

Feiner Cappucino beim Frühstück hat gefehlt.

Tout était super. Personne a l’accueil très agréable.

J’aurai aimé y rester plus longtemps!

+ czystość w pokoju + pyszne śniadanie + taras z jacuzzi + położenie w cichym miejscu a jednocześnie blisko do Ponta Delgada + pomocna obsługa

Isteni reggeli, segítőkész, kedves és mindenben rendelkezésre álló személyzet. kényelmes szoba, és nagyon jó lokáció a pihenni vágyóknak (autóval voltunk) A lakóknak folyamatosan rendelkezésre áll gyümölcs, kávé, és víz (ízesített víz is) is a közös helységekben. Külön általuk összeállított napi útitervekkel is készülnek a sziget látnivalóiról.

A foglalásnál jobb lenne, ha a földszinti szobák külön kategóriába kerülnének, mert az emeleti világos, ablakos szobák szerintünk más kényelmi szintet képviselnek, mint a földszinti udvarról nyíló szobák. Foglalásnál lévő képek többnyire az emeleti, ablakos szobákat mutatják. Érdemes foglalásnál erre külön kitérni.

Sehr freundlich, hilfsbereit und zuvorkommend. Die Unterkunft ist sehr sauber.

The hotel itself is very beautiful and has been recently renovated. At the same time, they’ve managed to preserve its authentic features. You can always make coffee in the kitchen and grab some fruit from the basket. The staff is very friendly and always ready to help.

But for me, our room turned out to be a major downside. I don’t know why I didn’t see this information in the reviews. When booking a double room on the website, the photos show rooms with a beautiful wooden roof and a window. In reality, we got a room that was somewhat sunken into the ground and had no window. The humidity in the room was simply unreal. The clothes in my suitcase got damp, the bedding was damp, and the towels never dried. This really upset me because I felt like I’d been deceived. There’s no information anywhere about the fact that such rooms exist. And one more little detail :) Booking.com says parking is included, but in reality, parking is prohibited at the hotel (even though there is a spot available), and everyone parks along the street. It’s not a big deal, but why is the information incorrect again?

Ligging, mooie accommodatie, super aardig personeel, vroege check in en late check out was geen probleem. Jacuzzi en badjas waren top evenals het ontbijt...

Er zat een kakkerlak in de kamer, kamer heeft wat vochtplekken, deur naar badkamer is raar, er mist een spiegel maar verder fijn...

Sitio excelente. Staff excelente. Rafaela muito discreta e super eficiente. Excelente pequeno almoço. A voltar.

Esmorzar molt bo i complet, habitacions amolies i netes

Moltes escales i sense accés per persones amb movilitat reduïda o famílies amb nadons amb cotxet.

Super schöner Unterkunft und die Personal war sehr freundlich! Da wir sehr früh geflogen sind, haben wir sogar Sandwich, Obst, Joghurt für die Reise bekommen.

Clean&good size rooms , excellent breakfast and helping&caring staff…

Beispielhafter Empfang mit Führung durch das Haus und detaillierter Erläuterung aller Optionen. Hervorragende Betten und Zudecken, auch locker ausreichend für Menschen über 200cm Größe. Gutes Take away Frühstück bei früher Abreise.

Wir hatten das Glück von einem großen Zimmer mit großem Bad. Alles sauber und jeden Wunsch erfüllt. Der Jacuzzi ist empfehlenswert, und das Frühstück war ausgezeichnet und abwechslungsreich.

Auto stand auf der Straße

breakfast was lovely and always had fresh fruit and some homemade cakes, staff was extremely friendly and always had good tips on what to do and where to eat. The rooms were very spacious and clean! overall it had a very nice atmosphere

nothing

Tout, l'emplacement, délicieux petit déjeuner avec des plats différents tous les matins, chambre confortable et calme, personnel aux petits soins pour les clients.

Rien

Do pequeno almoço, do conforto. As empregadas eram bastante simpáticas e atentas.

Nada

Dit was echt een prachtig neergezet hotel, klein maar kamers groot. En super leuk alles ingericht, super verblijf gehad. En de dames stuk voor stuk allemaal even aardig.

The property was so clean, smelled amazing, only 10 minutes from the airport, and it was beautiful and well kept. Absolutely loved it. The manager rafael is one of the best humans I have ever met in my entire life. If you ever choose to stay here, simply choose to because of her. Her hospitality, kindness, empathy and understanding is beyond anything I’ve ever met. She felt like a sister to me, not just a manager. I’ve truly been blown away by her, and if I ever visit the Azores it would simply be because of HER. Everything was a 10/10 , in fact, a 10000 out of 10. 100% book here without hesitation. Easy parking spot that is free as well.

Very beautiful hotel in a historic building. Rooms are clean and gorgeous, there’s a garden and hottub available. Staff is very attentive. Free parking around. Just 10 min from Ponta Delgada or the airport.

La struttura è spettacolare, grande e pulitissima. Le zone comuni sono sono la sala della colazione, la cucina (in cui si possono utilizzare solo alcune cose, le altre sono riservate allo staff), il terrazzo con jacuzzi e lettini e tutto il cortile dotato di tavolini, sedie e un'amaca. Il buffet della colazione è completo, offre varietà di colazione salata e dolce. Lo staff è molto gentile e disponibile. L'ultimo giorno avevamo il volo molto presto e abbiamo chiesto la colazione al sacco che ci hanno fatto trovare in frigo in camera. La posizione non è centrale, è un po' fuori dal centro (10 minuti di macchina ma 1 ora a piedi), però con i taxi/uber ci si muove in fretta ed economicamente.

nulla

Das Haus hat sehr viel Charme und ist wunderbar ausgestattet. Das Frühstück war mega lecker, besonders immer die frisch gebackenen Kuchen. Das Personal ist super nett, immer erreichbar und hat uns viele Tipps für leckere Restaurants gegeben

Einzig die Lage unseres Zimmers direkt an einer viel befahrenen Straße war störend, mit offenem Fenster schlafen geht gar nicht.

Tolles Ambiente, tolles,abwechslungsreiches Frühstück, freundliches Personal, Kaffee, Tee und Früchte stehen jederzeit zur Verfügung, toller Frühstücksrau

Liegt etwas abseits

Exceptional stay in a beautifully restored old convent with unique architecture and a lovely garden. I’ve never felt more welcome — the staff were incredibly kind and helpful throughout my stay. The room was very comfortable, everything was spotless, and the breakfasts were absolutely delicious.

N/a

Neskutečný personál. Klidné místo kousek od Ponta Delgady.

Charming, beautifully restored old mansion, lovely gardens. Spacious rooms and pretty bathrooms. This is a very atmospheric and romantic place to stay. Breakfast was absolutely delightful. All the staff were so nice, friendly, and attentive. We had an early morning one day, and they kindly prepared breakfast for us half an hour earlier than usual. The entire breakfast experience had been thoughtfully arranged in advance from the beautiful table setting to the calm, relaxing music. Jacuzzi was nice after a day of hiking. Parking was easy on the street in front of the house. There was also a supermarket just a few minutes walk down the street.

I have nothing to complain about :-)

We had a lovely and way to short stay at this beautiful accomodation. Our room was huge. We also enjoyed the Jacuzzi after a long day of exploring the island. The breakfast was delicous.

Séjour paradisiaque. L'hôtel est très agréable et le personnel est absolument charmant. Nous n'avons pas testé le jacuzzi. Foncez-y !

Velice originálně zrekonstruovaná budova, nápadité snídaně, čistota a perfektní postele

Dvakrát jsme zápasili se švábem, vstupní dveře do ubytování drhly o zem. Šváb patří do tohoto prostředí ale nechcete aby na vás vypadnul z wifiny

The staff was very welcoming, there was a different delicious breakfast cake every day. The location is excellent, provided you have a rental car. There is free parking on the street. A great garden that you can stroll through or lounge in and a hot tub that we did not take advantage of.

Slight mildew smell in the bedroom, so we had to air the room a lot.

The houseand the whole property is beautiful. The architecture and common areas are exceptional. You have the common areas (and also the coffee, tea, fruits…) available to you throughout the day. The breakfast was excellent and varies from day to day. The staff is really kind, helpful, and speak very good english. They take good care of you. The bathroom was nice and had quality hygiene products.

The bathroom could use some more handles and the room itself could have more shelves or areas to put your stuff on.

Wie der Name. Der Charme

Me gustó absolutamente todo, la limpieza, el desayuno, alojamiento con mucho encanto. Pero sobre todo el servicio. Simplemente de 10

Ubytovanie bolo naozaj krásne, je to kaštiel prerobený na moderný štýl, velmi dobre sa tam spalo, pohodlné postele a krásne prostredie, blízko pláže aj mesta. Celý personál je veľmi láskavý a milý :) ďakujeme.

"Everything was perfect! We were welcomed by incredibly friendly and helpful staff. The breakfast was outstanding, with different options available every day. The location is quiet and peaceful, yet only a 10-15 minute walk from the beach. Its central position is ideal for exploring everything the island has to offer, and the jacuzzi is a wonderful added perk!"

Very friendly and helpful staff,they really made our stay exceptional. Thank you! Great breakfast, beautiful garden.

This house is so cute and full of charm! The rooms are clean, cozy, and full of character! The gardens are lovely to relax in. The breakfast and dining room are quite lovely. However, the staff are exceptional and make your whole stay. Rafaela is so very knowledgeable, patient, and kind. She gave me so many amazing recommendations! I cannot recommend this place enough if you would like a relaxing stay this is where you should book. Parking in front of the property was easy but also have paid parking onsite.

Nothing..just a longer stay.

all was good, friendly stuff, good Breakfast. everyday room cleaning. AC, nice place we stayed 9 days with 2 kids and it was wonderful

nothing.

Familiäre Atmosphäre, sehr nett.

Treppen steigen, aber sehr behilfliches Personal

Einfach alles, vor allem das nette Personal. Man war immer willkommen und bekam gute Tipps für einen Restaurantbesuch. Die haben sich auch alle sehr gelohnt. ☺️

The location was perfect : close to the city center and highways by car, quite central to visit the island, easy for parking on the street. The place itself is so charming!! It invites you to relax the minute you put your feet on the grounds. It’s been renovated with taste and yet had kept a certain aspect of its history. The staffs were all very nice, friendly and helpful. Thank you Rafaela, Victoria, Maria and Lina, we had a wonderful moment in the Azores! And what to say about the breakfast!! So delicious and diversified!

There one point to improve : maybe a sign to show where to press to ring the bell for the main entrance door??

Sehr freundliches Personal

Překrásné ubytování, které splňuje všechny požadavky komfortní dovolené. Pěkná venkovní sezení, složením pestré snídaně, kde si každý vybere. Zvláště pak bych chtěla vyzdvihnout velmi milý a nápomocný personál. Toto ubytování mohu jen doporučit!

Vše bylo perfektní, jen centrum města je v delší dochozí vzdálenosti, ale nám to nevadilo.

Excelente el alojamiento y sobre todo el trato amable y siempre pendiente del personal. Mis felicitaciones por tan buen trabajo. Los desayunos fantásticos.

We had a wonderful stay. The staff is very friendly, the jacuzzi is amazing after a day of visiting and the breakfast was delicious. The room was very nice, the beds comfortable and everything was clean. It's a bit outside of the city center of Ponta Delgado which makes it a very calm and relaxing place to stay. To get dinner in the center it's only a 15 minute drive.

The charm house is truly full of charm. Every detail makes it a beautiful atmosphere and honestly it was difficult for me to leave in the mornings because of the ambience. Victoria checked me in and was instrumental in helping me think through nice activities for the week. I rented a car and there was always available parking outside. I loved the daily fresh detox water made with cinnamon, lemon etc. Housekeeping was exceptional but the lady's name escapes me. I'd love to go back! There's a grocery store in walking distance. The church bells ring regularly but they are soft and encouraging.

There was an occasional dog barking. I think I saw the little dog on one of my walks to the car. It did not keep me from resting :).

Adorei a casa, o ambiente, localização,atendimento top!

The warm welcoming by Vittoria and all details, including breakfast quality and timeliness.

Friendly owner, cleanliness, food, quiet and relaxing

Belle bâtisse ancienne bien rénovée, accueil parfait et très bon petit-déjeuner

Prix un peu élevé

Adorámos a nossa estadia na Senhora do Carmo Charm House. Pequeno almoço muito bom e instalações muito confortáveis

We had a wonderful 4-night stay at Senhora do Carmo Charm House. The room was spacious and beautifully designed, with a cosy little living area and a balcony where we enjoyed stunning sunsets. The location is super central — ideal for exploring Ponta Delgada on foot. There were lots of lovely touches throughout our stay that made it feel special — from the Rituals toiletries to the warm, homely atmosphere. We also really appreciated the daily cleaning service, which kept everything spotless. The highlight for us was the staff, especially Victoria, who was absolutely fantastic with our little girl — she loved her! Breakfast was generous and homemade, and we loved being able to use the kitchen and enjoy leftover cakes and fruit later in the day. Having teas and water available at all times was a thoughtful extra.

few things to note: sleep quality wasn’t the best — the pillows were quite firm (though kindly swapped when we asked), and being in the heart of the city, there was some street noise. The biggest downside for us as a family was the lack of a pool, which ultimately led us to change hotels. With a young child, having a pool is a real benefit — otherwise, we would have happily stayed the entire time. We truly loved the house!

Very charming old mansion in traditional Portugese building style, refurbished to meet modern day comfort standards. Incredibly friendly staff, Victoria made us feel at home right away. Comfortable beds, large and airy room. Lovely breakfast with selection of homecooked local dishes. I would suggest future guests to indicate any dietary restrictions beforehand, the house staff will likely accommodate

No real comments

De ongelofelijke aandacht die we van het personeel kregen. Zeer lieve mensen die je volledig ontzorgen.

Enkel het fruitsap, jusd’orange, had vers geperst moeten zijn, doch dit weegt absoluut niet op tegen alle andere (zelfgebakken) lekkernijen.

Fiquei alojada na Senhora do Carmo Charm House e só posso dizer que foi uma experiência maravilhosa. A casa é lindíssima, cheia de charme e com imenso bom gosto na decoração. Senti-me em casa desde o primeiro momento. O pequeno-almoço é simplesmente delicioso, com produtos frescos, locais e preparados com muito carinho — todos os dias era uma surpresa diferente e sempre tudo ótimo. O staff, a Vitória e a Rafaela merece um enorme elogio. Foram incrivelmente atenciosas, disponíveis e sempre com um sorriso no rosto. Fizeram mesmo a diferença na nossa estadia e contribuíram para que fosse tudo perfeito. É um sítio cheio de alma, onde se sente paz, conforto e uma verdadeira hospitalidade açoriana. Sem dúvida, um lugar para voltar.

Super Lage, super Personal, einfach Weltklasse!

Pool mit 40 grad war zu heiß, 39 würden auch reichen.

Das gesamte Hotel in dem alten Haus, einschließlich Garten, Terrasse und Whirlpool ist super charmant angelegt. Das Personal war absolut herzlich und man fühlt sich gleich wie zu Hause. Insgesamt sehr zu empfehlen!

War alles super!