Olive Hotel Millers Road by Embassy Group vs Similar Hotels

Rooms are comfortable with some mentioning space and updates.

Rooms are generally clean and well kept but small for long stays.

Several guests noted the property is old with worn furniture and beds, small bathroom cubicles and need for renovation.

Some issues with room quality, such as congestion and noise, but also mentions of comfortable beds.

Generally praised for cleanliness with multiple mentions of clean rooms.

Some cleanliness issues noted, especially with pests and odors in rooms.

Mixed reports: some guests praised clean rooms, but several comments mention musty/mouldy smell, worn beds, unclean washrooms and inconsistent housekeeping.

Mixed sentiments regarding cleanliness, with concerns raised about bathrooms and general hygiene.

Consistently highlighted as being perfect for business travel and central.

Great location, very close to the city centre.

Consistently cited as excellent/central and convenient for services and attractions, though one guest felt it was far from main attractions.

Consistent praise for the hotel's convenient and prime location.

Staff is frequently described as friendly and helpful with attentive service.

Staff were excellent, very receptive, and responsive to requests.

Overall very positive: numerous mentions of friendly, polite, helpful and accommodating staff; a few isolated complaints about reception service and unfriendly spa staff.

Positive feedback on staff assistance and service quality, particularly highlighting cooperative reception staff.

Breakfast quality and options received criticism; cold food was mentioned.

A good breakfast spread and generally wholesome food.

Generally praised—excellent and fresh breakfasts and a variety of cuisines reported; a few guests mentioned limited variety or inconsistent taste.

Concerns about the lack of breakfast provisions and issues with food accessibility.

Some complaints about lack of amenities and meal options.

Standard amenities with some improvements needed, especially pest control.

Mixed to weak: good restaurant service noted, but issues reported with spa professionalism, parking safety, limited toiletries, AC/fan problems and small bathroom facilities.

Amenities received mixed reviews, with no breakfast option noted but positive mentions of facilities.

Many reviews mentioned good value for the price paid.

Good value given the location and service, but smaller rooms may be a drawback.

Mixed perceptions: multiple guests said good value for family stays, while others called it poor value citing outdated rooms and service issues.

Reviews indicate that the stay was generally perceived as good value for money.