The Bristol Hotel Campbell San Jose

breakfast - you have to be very early riser to get everything from the menu room was not cleaned every 2 days as requested; some days is was done everyday and some days we had to ask for clean towels after 2 days

please note above

Very nice rooms, and great location. Breakfast was included

Found out that the hotel will soon be a homeless shelter

Fun decor, clean, quiet, affordability, good central location and great staff. It’s my absolute favorite place to stay!

That it is closing in August 😟

I love the elegant decor. It’s just a step above for a very reasonable price. We always try to stay at the Bristol Hotel when we are in the area.

Nothing to not like

THE BREAKFAST WAS GREAT !!! LOVED THE OMELETTE'S AND THE BIG MIXED FRUIT ASSORTMENT OF THE FRUIT SALAD GRANDE' !!!

EVERYTHING WAS PERFECT !!!

Beautiful decor lovely European vibe.

Close to Stanford cancer center. Nice breakfast.

Had trouble with key card. Wish the bathroom had separate light switch for watercloset.

We love the Bristol

Nothing

Super clean rooms. Bed was plush and soft yet supportive. Large room with plenary of space. Very close to food and gas. The bathrooms are huge with lots of marble and a toilet is separated from bathroom with privacy door. Blackout curtains in the room and plenty of space for clothing. Also plenty of mirrors with multi-angle in the bathroom and full length mirror behind the closet door.

comfortable beds. Spacious rooms.

Breakfast could be improved a little more.

Charm. Safety. Comfort. Size of room. Quiet. Boutique Hotel.

Special atmosphere, breakfast,

Very pleasant vibe. Clean and well furnished.

Great breakfast, nice big room, spacious bathroom with double sinks

Hotel sign wasn't lit well at night, so it was easy to miss

Free parking and good location; breakfast was decent and hotel staff was kind and helpful

We found some trash left underneath the bed from the previous guest

Breakfast was good. I liked my room which was spacious.

In room coffee was only espresso

I liked my experience and my room. The staff is always friendly. Parking is not a problem..

The location, the staff friendliness, and the complimentary breakfast

The lack of microwave in most of the rooms

Quiet, relaxing and very comfortable

Very beautifully decorated. Clean. Friendly staff. Nice breakfast.

It's misrepresented by Booking.com. It stated that there's a microwave/utensils/dishes in the room. In fact, there was none of the above. We were allowed to use a microwave in the breakfast room. They brought us some disposable dishes and utensils. Also, in the description of the hotel they stated that there is one drink per person per stay provided. We received...a bottle of water. All of this felt like they were taking advantage of the costumers...

This hotel had some nice touches and a nespresso machine in the room.

It would be helpful to know the pet fee up front.

Quiet relaxing

Quiet, easy location, spacious rooms.

location is perfect for us. Staff is polite and helpful, very good coffee, OK breakfast

We asked for a room on the quiet side of the building, which they could not offer our first night, but promised for the 2nd-5th nights. When we returned quite late on day 2, they said there had been a mix up and our promised room wasn't available. We asked for it again the 3rd night, but in the end decided to stay where we were. Also, the entry door from the hallway did not self close, as required by fire regulations. When we returned to the room on day 5, the door was ajar. We know this was from the cleaning staff. Nothing was amiss in our belongings, and the desk staff promised to talk to housekeeping, the manager about fixing the door, and the CC TV to confirm no one else had entered our room.

We arrived late but were met at reception with a welcome smile. We were offered a room overlooking the road or a quiet room - chose quiet. Faced a wall (No view). There was a lot of noise from something behind the wall at 4am for 1hour, then at 6am for another hour. Booked breakfast but too full to partake( our fault). Big room, nice hotel,

Central , clean , spacious

The Bristol was a delightful surprise. It is in a convenient location to business I was conducting. I wasn't expecting the deluxe European/Italianate Palazzo decor. If I lived in the area, this would be my romantic anniversary, Valentines Day, birthday place. It is simply exquisite for a reasonable price.

Breakfast was what every free with room motel hotel offers. HOWEVER, grab the bakery quality muffins and two cups of coffee and surprise your sweetheart in bed. Then go out for a fancier brunch 😋 This place is a must do.

This hotel far exceeded our expectations. All staff we interacted with was extremely friendly and helpful. Our room was very spacious and the bed was super comfy. The bathroom was so very beautiful and large. Given that it had a historic look I expected it to be a bit rough around the edges, but that was not the case. Everything looked and felt just absolutely perfect. The coffee in the room was delicious and the breakfast in the morning had healthy choices, which we really appreciated (fresh fruit and yogurt, oatmeal, ...). I loved the decor and all the statues ... we even had one in the room. The hotel is fairly close to the Los Gatos Creek Trail and we enjoyed a long walk on the trail.

Everything was fantastic.

Central location, close to freeway, unique decor. Great breakfast and free. They even had scrambled eggs.

The toilet was probably 10 inches above tue floor. As you can see from the photo, the toilet paper is almost aligned with the height of the toilet seat off the floor. I had to use the door to the restroom to pull myself off the toilet. I had a very difficult time getting off such a extremely low toilet. The first night was peaceful. My final night before my flight was absolutely horrible. The people in the room to the right of mine starting around 10 pm were making all kind of extremely loud noises (conversations, pounding, moving furniture sounds, and loud tv) ending around 3 am when someone knocked on their door. There was a loud back and forth muffled conversation some yelling and then around 10 minutes later it was quiet. My alarm was set for 5 am to return my rental car. I essentially had 2 hours of sleep.

Just OK

Hotel is kind of too old and bed are too soft

Such a great property very nice decor. Rooms are large and beds are excellent solid breakfast. Free parking..Love this hotel.

The lighting in the bathrooms is too bright. They need to put in an option for dimmer lights.

Close proximity and amenities

Hair dryer didn’t work, no way to get hot water for tea without going to the front desk

Bed was firm but comfortable. Room was large. Breakfast had a great variety. Staff was kind, welcoming and helpful.

The room wasn’t as clean as I would have expected. There was a piece of gauze on the bathroom countertop & dust in the corners.

THE ROOM IS BIG

1. THE BED AND PILLOWS ARE TOO SOFT!!! 2. BREAKFIRST IS JUST OK

Beautiful, comfortable, and very cozy!!We stay here several times a year and enjoy every minuet we are here..

Not a thing..

Very friendly and helpful staff, the rooms are very clean and it's in a prime spot between Los Gatos and San Jose. I will stay there again.

I had breakfast included which is great!! One thing that would make this hotel better is if they upgraded their breakfast with more choices for food.

Comfortable bed Close to where I needed to be Easy access off freeway

No vending machine

Lovely establishment. Clean, nice music when you enter and though old, very nice hotel.

When the staff disappeared and people off the street knocked on my room door to check in! when I phoned the front desk. no answer. When I went to the front desk on Saturday, no one was there. The office was open, master keys and car keys available for anyone to grab. I became worried along with some folks trying to check in. We searched the hotel, yelling "Hello, Staff, Housekeeping" for over an hour, no response from anyone, I called the police they would send someone over. Then Raul (3-11 shift guy) walks out of room 103, which is in the lobby. He seemed shocked we were all there and when I asked him, where he was this past hour plus, he claimed he was checking rooms. That lobby was occupied by me and others from before 5pm until well after 6 pm. For over an hour, myself and 2 other quests (who cancelled their check-in, also through booking.com) protected that lobby and clients from anyone else getting keys and such. When I asked what Raul was going to do to make sure this didn't happen, he assured me it wouldn't. Well, looking over past reviews, 3 years ago, the front desk was left empty for over 3 hours. Owner, Clara, said this has never happened before. I told her he has never been caught before. I told her to check the cameras, I was not lying. She said he has worked for us for over 10 years, I then asked her, do you delete video if staff says all was quiet or do you at least glance at it. She didn't answer me. Not having much of a choice (in addition, i was suffering from an intense migraine at the time) I stayed my last night, however, not trusting that anyone would keep me safe, I had to barricade my room door to ensure my safety. When I checked out, they would not give me my receipt, they said it should be emailed to me. (I have the receipt from Booking.com) People were able to walk right through the lobby and knock on my door (107) which is in a hallway past the front desk.

It was good overall. The breakfast was good, the room was clean enough. The atmosphere was quiet and cozy.

The receptionist was not friendly. And it was quite surprising that we need to pay $150 deposit money for only one night. I know I will get it back after couple of days, but it should be noticed before I make the reservation.

We chose this hotel as it was adjacent to family for a minireunion. It was the perfect hotel with it's luxurious finishings and old world charm. The bathroom was enormous with double sinks and a level of finishing rarely seen today. The staff went out of their way to ensure we and our travelling dog companion were welcomed.

Everything! Lovely hotel, great value

The funky art and attention to detail. Customer service is always on point!

Nothing

Cozy, quaint hotel with nice antique furnishings.

Breakfast ok.....but lacked protein

Rooms are spacious. Quiet. Clean. Offer free breakfast, hot and cold items. Has a Nespresso in room and small refrig. Door for toilet. Double sinks.

Bed could be firmer and have a blanket or comforter. Windows that open for fresh air. Not a real TV so no streaming services and cannot cast from another device. Hook in bathroom to hang clothes.