Sur Cave Hotel

Originalidad de habitaciones, precio y amabilidad de Hitmek y su equipo.

El servicio de limpieza de habitación es a demanda y no lo supimos antes para poder pedirlo

We had a fantastic stay at Sur Cave Hotel, but what really made our experience exceptional was our host, Hikmet. From the moment we arrived, he was incredibly friendly, welcoming and helpful. He genuinely went above and beyond for us throughout our stay. Hikmet helped us arrange tours and activities at very good prices and was always happy to give us advice. He even personally drove us into the city in his own car, which was an incredibly kind gesture. Our flight home was extremely late, and he also allowed us to have a late check-out, which made our final day so much easier. The rest of the staff were also friendly and helpful. The WiFi was very good, and we loved the garden where guests can pick and enjoy fresh fruit. The hotel itself has lots of character and gives you a genuine cave-hotel experience. A huge thank you to Hikmet in particular – his hospitality was outstanding and he really made us feel looked after. He is a credit to the hotel and one of the main reasons we would recommend staying here.

There was very little we disliked about our stay. The breakfast could be improved with a little more variety and choice. As this is a cave hotel, we completely understand that ventilation can be more challenging, but our larger room would have benefited from an extractor or ventilation fan in the bathroom. These were relatively minor points and did not take away from the excellent hospitality we received.

La particolarità della struttura scavata nella roccia. Il personale molto gentile e disponibile.

L’illuminazione delle stanze era insufficiente; bisogna inoltre migliorare l’areazione per eliminare l’umidità e la puzza di ambienti chiusi. Inoltre manca una spa per gli ospiti dell’albergo. Colazione modesta

Excelente atenciòn y servicio de Hilmet que nos ayudò en todo momento, tambièn en las excursiones, mejorando todo lo previsto.

Todos

Personal y desayuna!!

Freundliches Personal sehr sauber die Zimmer mit Balkon oben sind sehr viel besser als diese im Untergeschoss. Das Untergeschoss ist eher dunkel und hat mehr Luftfeuchtigkeit.

Zuerst ein Zimmer im Untergeschoss erhalten und dann ins Obergeschoss gezogen. Grosser Unterschied und im Obergeschoss sehr zufrieden

Richtig schönes Hotel

Ein sehr authentischer Ort, man fühlt sich sehr wohl.

Muy lindo y limpio, las instalaciones y cada detalle pensado para la comodidad de los huéspedes. Nos encantó!

Merci beaucoup au gérant accueil et gentillesse incroyable

Tout était parfait. Le gérant de l’hôtel est géniale! Il nous a faciliter notre séjour . De plus le personnel est au petit soin !! L’hôtel est plus beau que les photos ! Belle situation au calme !!

Ras

Todo excelente. Destacaria la atención del personal, dispuestos a ayudarte en todo lo que necesites. El hotel es precioso

The hamam was great. I was worried it would be very cold in winter in the cave but the place was cozy and warm. The owner is very lovely and helpful. They even offer a free pottery experience unfortunately we didn't have enough time to do it. Wifi worked very well. Beds are comfortable.

Konumu çok güzel. Odalar genişti. yerden ısıtmalı ve temizdi. Kahvaltı gayet yeterli ve güzeldi. Çalışanlar çok yardımsever ve ilgili. Özellikle resepsiyondaki hikmet beye yardımları için ayrıca teşekkür ederiz

Well maintained, clean rooms nothing to complain for, Specially Hikmet is always available to help. Private parking is a plus, breakfast was good.

Nothing

景色、サービス、スタッフ

Todo está súper bonito y es tranquilo. Está a 12 minutos caminando del centro de la ciudad de Urgup

Hacia un poco de calor y la ventilación no era muy buena

Tudo!! Funcionários, acomodações, beleza…

Apenas do aquecimento do quarto que não podemos controlar.

The place is stunning: a luxurious room and bathroom with large yacuzzi carved into the stone. Everybody was very nice and helpful. Very good breakfast. A beautiful cat "adopted" us and spent most of the time we were there in the room with us the last couple of days.

Rather too hot at night (and no way to control heating other than opening the main door). A bit tricky to reach/ leave from by car the first night and morning when roads were icy (it had been snowing) - but we managed just fine.

Las habitaciones cuevas son muy chulas, es una experiencia muy chula, y está muy bien aclimatado.

Está un poco lejos de lo que es el centro del pueblo, pero el taxi te cuesta muy poco y andando tardas 10 minutos.

Все сподобалось

Єдине, це не працювало джакузі, але воно і так не було вказано в описі, тому все гуд

Best Reception: Very good welcome area; homely breakfast; arrangements for customized trip as to satisfy our expectations in short period of time as well as in odd hours

nothing

Poprosiłem o śniadanie przed zawodami o 05:30 rano i było bez problemów. Śniadania bardzo dobre. Pokój w klimatycznych pieczarach jak to w Urgup. Czysto. Personel bardzo uprzejmy Do centrum 800m piechotką.

Wszystko było o.key.

superbe et très bien

piscine non rempli à notre arrivée nous avons dû attendre 4h pour l’utiliser mais appart ça super

Nice and beautiful and helpful staff.

The property confirmed our transport from airport and there was no one there,nobody bother to receive our phone calls as well,after couple of hours they received our call and arranged transportation with extra payment.

The hotel was amazing! Thank you Ahmed for the warm welcome and exceptional customer service. ☺️

room was very hot

The accommodation was very neat and clean, it was most comfortable and very spacious. Everything we needed was there and the staff was very helpful and friendly.....we felt very much at home. Breakfast was amazing every morning and we just had a wonderful stay. Thank you Sur Cave Hotel for your hospitality, we will definitely be back!

Nothing, everything was good.

Завтрак хороший и персонал вежливый

Вентиляция в номере плохая

Breakfast was very nice, plenty of choice of drinks and food and plentiful. Location was a 5 minute walk to the town centre. We made good use of the jacuzzi

Sehr schöne Anlage am Hang typische Cavezimmer ganz schön warm

Tout ! Super concept ! A découvrir absolument ! Grand merci à Bekir ( tres gentil serviable et attentionné) bon petit dej varié ( si on peux avoir du vrai café que du nescafé ce serait un + )

Rien ( tout etait au top )

Location was good. Breakfast is average

English speaking staff can be added

Temiz oda calisanlar

“Stunning hotel that truly feels like family. Beautiful rooms, awesome bathroom, and a great location. Cappadocia is absolutely mesmerizing!”

Nothing at all. Will truly recommend 👌

Nice location, Friendly and helpful staff. Easy to park

We have problem with WiFi first 2 days than they fix it. Room is very beautiful cave but is little moisture

Güzel bir yer sadece biraz rütubet kokuyor gerisi mükemmel

You could feel some humidity in the room, due to the fact that it was inside the rocks.

Wir waren sehr zufrieden mit der Unterkunft. Wir hatten die Superior Suite mit Pool, es war ein Highlight! Das Frühstück war abwechslungsreich und vielfältig. Auf unsere Bedürfnisse wurde stets eingegangen. Vielen Dank!

Çok ilgi ve alakayla karşılandık. Hizmet ve temizlik çok iyi. Çok keyif aldık.

Mooie hotel kamer alleen jammer dat er geen afzuiging zit in de badkamer. De kamer word te vochtig waardoor je het extra warm krijgt. Geen airco. Ontbijt valt mee. Advies is dat ze ontbijt bakken gebruiken ipv borden met folie dat is minder hygiënisch en extra werk. Een warm of koudhoud bak zal beter zijn

101 nolu odada kalındı oda çok fazla rutubetliydi yeterli havalandırmaya sahip olmadığını düşüüyorum . Oteli diğer hizmetlerinde bir sorun yoktu herşey güzeldi .

Fantastico! Personale gentile e premuroso. Presenza front office h24, ottima la posizione, tranquillo e comodo al centro (5 min). Camere belle, spaziose e ben pulite. Un capitolo particolare va alla splendida ed abbondante colazione tipica turca accompagnata dalla cortesia e simpatia di Pinar, Hatice e le ragazze della cucina

Das Hotel war sehr sauber Gute Lage Familiäre Atmosphäre Früchstück war ebenfalls sehr lecker und ausreichend

Konakladığımız oda (104)küf ve nem kokuyordu aşırı nemden kıyafetlerimiz bile ıslak hale gelmişti Restoran ve otel çalışanları cok misafir perver ve güler yüzlü idi özellikle hatice hanım ve arkadaşlarına teşekkür ederiz Çalışanlar hernekadar iyi olsada otelin eksiklerini gidermeye malesef yetmiyor

The rooms were exceptional, ıt was lovely and comfy, as a gamily we enjoyed our stay soo much.

Camere, pulizia, location

Un po’ decentrato e fuori dal centro. 600 metri a piedi

Otel genel anlamda güzeldi temizlik ortalamanın üzerindeydi personel güler yüzlü ve ilgiliydi kahvaltı fena değildi sadece odamizda ki jakuzi bozuktu bu biraz üzdü bizi

Das Personal war super und hat sich sehr um unsere Belange gekümmert. Hier ein großes Dankeschön an Hatice, Perihan und Gül! Das Frühstück war sehr lecker und hatte alles was man braucht. Wir hatten zu Beginn Probleme mit einem feuchten Zimmer, haben dann aber die beste Suit mit einem eigenen Pool erhalten. Das war großartig und sehr Zuvorkommend vom Gastgeber!

Die Lage. Wir waren nicht zentral genug und mussten um Essen zu gehen oder die Sehenswürdigkeiten zu besuchen das Auto nehmen.

The staff was super nice and helpful. The receptionist was amazing, the hotel is clean with a beautiful outdoor, I recommend.

Brand-new hotel, in a still preserved part of Cappadocia, not heavily touristic. Very big rooms (we stayed an extra night in another room) so both family rooms (4 people) and room with 3 beds are perfectly (and with great aste) equipped. The staff is wonderful: kind, helpful and proactive. To start from the B/fast women, preparing always great food (B/fast is a highlight!), to continue with the very gentle night guard, and the joyful Hossain, fact totum always ready to solve any problem, provide suggestions and alternatives, strategically buffering every requests and always with kindness and politeness

The only suggestion we would have is to procure a different forniture for the garden. It is a very refreshing part of the property, a more heavy mobiliere would be welcome there.

Location & aesthetic of the hotel was excellent. Facilities were nice & breakfast was gorgeous

We went in August & it was a bit hot there, although the hotel has been built in a cave, it was warm inside the room & we needed fans. I think an air conditioner would be more helpful in summers.

We loved the design of the rooms, the Turkish bath style bathrooms and roof was very nice. Breakfast was legendary, the ladies who prepared the breakfast really reflected the village style Turkish breakfast culture, for me a good hotel is not a good hotel if the breakfast is not impressive, I was impressed. The staff was very friendly and helped us with all our requests.

Rooms are having air circulation issues, especially on hot days it's impossible to sleep without ventilator running on our heads. first room we were shown had too high humidity that was not healthy at all, staff was also trying to cover the bad odor with room perfumes but that's not a healthy way to handle this, a dehumidifier if not an air conditioning, must be present in lower rooms to protect the building and the guests. I will only book again if they fix this problem for good.

Lovely spacious accommodation, but would benefit from air conditioning during the hotter months. The hotel is in a quiet location, about a 15 minute walk from the centre

Lack of air conditioning and not enough electricity sockets

Décoration des chambres et emplacement de l’hôtel

Rien à signaler

Vriendelijk personeel

Te warme kamers- geen airco

Alles war super. Nachtschicht Rezeption war super freundlich und hilfsbereit.

Отдыхала с подругами. С нашим забронированным номером возникла небольшая проблема, но её быстро решили — и в итоге нам предоставили номер ещё лучше, с личным хамамом. Персонал очень вежливый и внимательный, завтрак — традиционный турецкий. В целом мы остались в полном восторге! Мои подруги приехали из Флориды, и для них это было как настоящая сказка — ведь раньше они никогда не были в Каппадокии.

La amabilidad de los empleados, especialmente Hussein. Nos ayudó en todas nuestras gestiones. El hotel es precioso, con una habitación cueva de verdad.

Nada. Todo perfecto.

La gente muy atenta, el desayuno bueno

Los cuartos calientes y el sistema de caverna para bajar la temperatura no funciona bien ; no hay servicio después de las 7:00 pm y no hay nada para hacer en el hotel

Zimmer war gross. Personal sehr nett und freundlich. Lage nicht weit weg von Zentrum.

Frühstück war nicht besonders. Tv funktionieren die Tasten nicht. Badzimmer: kein Seifenhalter. Ein Couch im Zimmer wäre schön.

Es un hermoso lugar, muy lindo, muy amplio y muy cómodo.

Está un poco lejos de las actividades turísticas. Recomiendo alquilar un auto o moto para moverse sin problema o contratar actividades con traslado, porque el taxi es caro, no funciona uber y no hay bus.

Herşey çok güzeldi. Özellikle kahvaltı ve oda temizliği çok iyiydi. Personel güleryüzlü ve çok anlayışlıydı. Harika bir tatildi çok teşekkürler.

Odalar mağara oda oldugu için biraz nemli gibiydi ama bu çok normal bir sorun.

Çalışanlar çok ilgiliydi ,önünde otopark olması çok iyi

Kaldığımız odanın klozet kapağı bozuktu,hamama su doldurduk suyun üstü yerdeki tozların havalanması ile giremedik

Çok güzel şiddetle tavsiye ediyorum çalışanlar çok iyi hizmet Super ne istersen yardımcı oluyorlar bütün çalışanlar teşekkür ederim sur cave

Konumu heryere yakın temiz güleryüzlü bir işletme herşey iiçin teşekkürler.

Güzel bir tatildi ama girişte biraz bekledik. Sabah 11 civarı otele giriş yaptık fakat odamızın henüz hazır olmadığı, 14:00’te hazır olacağı söylendi. 14:30’da tekrar geldiğimizde ise odanın hala temizlenmediğini öğrendik. Neyse ki temizlik görevlisi ablalar çok naziktiler ve odayı güzelce temizlediler, onlara teşekkür ederiz. Otelin kahvaltıları gayet güzeldi. Çalışanlar genel olarak çok ilgili ve güleryüzlüydü. Özellikle resepsiyondaki beyefendilere ayrıca teşekkür ederiz. Otelin tasarımı hoş ve odalar oldukça şık. Tek eksi yanı: balonları otelden göremiyorsunuz. Onun dışında ortamı çok keyifli, tavsiye ederim.

Ailem ile birlikte 2 gece 3 gün konakladik. Otel genel olarak guzel , rahat , konforlu ancak eksi puanimi aldigi yer banyo. Banyo icerisi cok havasiz , nemli , ayrica dus alinan yerin duvarlari cok hijyenik degil ve kaygan. Gun icerisinde oda ici temizlik olmadi, copler dokulmedi , icecekler takviye edilmedi. Genel olarak 5 uzerinden 3 verebilirim. Calisanlar iyi niyetli , temiz insanlar.

Las Habitaciones muy lindas, desayuno bufet excelente

Todo perfecto

We enjoyed staying at this beautiful hotel. The hotel is beautiful, located in a nice location, has friendly staff with delicious breakfast buffet.

her şey çok güzeldi teşekkürler

EL AMBIENTE, EL DESAYUNO Y LA ATENCION , MUY BUENAS

Otel imkanları güzel, personel güleryüzlü ve ilgiliydi. Açık büfe kahvaltısı güzeldi.2 gece konakladık, memnun kaldık

Staff were very friendly and helpful.

No aircon