Guangzhou Phantom Oasis Apartments - Canton Fair Exhibition Area

Good

Good

Rooms were clean, bed comfortable.

Wifi was patchy but overall lovely place

The TV did was going on and off by itself and we did not get any assistance in that regard.

TH TV issues was bad.

Location, Cleaning and front desk assistance

The bed was very hard and the shower head was bad

Cleaniness was good, location was convenient, overall experience was very good and comfortable .

Window was not clean.

Everyt hing

Location its far from markets

The place is spacious, very clean and comfortable, It a good place to stay

There was television in the apartment

Местоположение

Персонал изначально не хотел заселять в номер который забронировали и оплатили. А предлагали две маленькие убогие комнатушки.

Fotografie ktoré boli v inzeráte boli upravené a “pekne” Avšak realita bola opačná. Vybavenie v popise nesúhlasilo s realitou. Neboli sme vôbec spokojní

Tôi có một kỳ nghỉ quá tồi tệ ở Guangzhou Phantom

Họ đã đăng bài trên Booking sai lệch thông tin, tôi đặt phòng gia đình có; phòng 1 có 2 giường ngủ lớn, phòng 2 có một giường ngủ lớn và một phòng khách có Sofa giường ngủ nhưng thực tế khi tôi nhận phòng thì thật tồi tệ, họ yêu cầu chúng tôi phải trả tiền hết nhưng khi chúng tôi phản ánh thì họ nhất định không hoàn tiền cho chúng tôi và sau đó chúng tôi phải bỏ 3 đêm ở đó để đi đặt chỗ khác cho kỳ nghỉ

L'emplacement est parfait, le cartier est calme

Le sanitaryet la cuisine

Good value for money in a good location with very friendly staff

It’s a bit worn out but totally worth the price

Огромная отдельная квартира . Жили впятером. Никаких проблем при заселении. Внизу в одной минуте хотьбы - метро.

L'emplacement et le centre commercial en bas trop top . la concierge très aimable et attentionnée

La femme de ménage qui venait juste jeter de l'eau pour s'en aller . J'ai dû nettoyer moi même les autres jours. Il n'y avait pas de plaque de cuisson alors que j'avais mes provisions c'était pas top après la concierge m'a dépanner avec un cuiseur que j'ai pris pour me débrouiller.

Отличные апартаменты! Метро в минуте ходьбы, рядом аптека, много магазинчиков и кафе. Квартира чистая, шикарный вид из окон , уборка и смена полотенец каждый день , а так же питьевая вода. Отзывчивый хозяин , всегда на связи. Спасибо! Рекомендую

The apartment is spacious and clean. The staff was helpful and fast to respond to questions and solve problems (however, there were quite a few things they wouldn't have needed to solve in the first place if they were a little more prepared).

The listed amenities were not completely true unfortunately. One of the reasons I booked this apartment was that it listed a tumble drier, but there was only a washer and some hangers to dry clothes (not even a drying rack, we had to be creative hang the clothes on the window railing and in the bathroom to dry). When we arrived the fridge was broken and needed to be replaced - we got the one the receptionist girl was using, including some of her food that was left in there. On our first day a plumber came in the morning and worked in the apartment the entire day, even though we were told he just needed to fix warm water in the bathroom he ended up changing a lot of things there, including light and boiler, leaving a mess. Plus he was smoking at the door, right next to our freshly washed clothes. We received a daily cleaning, but even though the cleaning lady was very nice, she came in quite inconvenient times, like at 9 am on new years day! The kitchen was used as a storage space, there were 3 large boxes piled there, almost blocking the path to the washer. Also, the kitchen is completely unequipped, there was only a kettle and 4 mugs, nothing else, not even a spoon. All in all, this could be a much nicer place with a little better organisation and better communication about what guests should expect.

員會服務態度

設備不齐全

Близко к метро, хотя таксисту стоило больших трудов найти ресепшен - если что, он на входе в ТЦ. Это апартаменты, и я так понимаю, у низ разные хозяева. На ресепшене мужик-постоялец о чем то спорил и говорил, что не стоит селиться, но мы рискнули и все было ок. С хозяйкой нам повезло - мы прилетели втроем и хотели заселиться чуть раньше после ночного перелета - денег с нас за это не попросили, быстро вызвали уборщицу, которая за 15 минут все прибрала. Также нам оперативно принесли еще одну полноценную кровать, в результате чего номер, который был с двумя спальнями, превратился в трех-комнатный и нам троим так стало еще комфортнее. На удивление хорошо работал вай-фай.

Номер прокуренный, но для Китая, увы это норма, с которой ничего не поделаешь)

Quatier dynamique

Bonjour a tous nous avons passé un séjour catastrophique. Propreté 0, il n’y avait pas d’eau chaude, des fuites d’eau dans la salle de bain. Faites très attention a fuir vraiment, le personnel d’accueil est très peu accueillant et il faut lutter avant de trouver le lieu car c’est un bâtiment partagé par plusieurs propriétaires. Des ascenseurs qui sont très lent. Nous avions réservé pour deux nuit et c’était tellement insalubre que nous avons décidé de ne pas rester la deuxième nuit car l’appartement était complètement catastrophique.

Was a nice place and near Canton fair

The apartment had good space.

Na

Nice rooms, good entertainment, very close to canton fair complex. All over service is better than expected.

The view from the 40th floor was spectacular. The girl at the front desk was friendly

The smoke free apartment stank of cigarettes smoke. There were cigarette buds under the bed. The shower was very dirty. Extremely hard beds. The worst was the false advertising. We chose this apartment because it was listed as having an outdoor pool. It didn't. But we could use the neighbouring apartment pool for 140 yuan, plus 60 yuan for mandatory swim caps. Very disappointed that the hotel wouldn't cover this cost and didn't take any responsibility for their own mistake. I see they have changed the listing now after I complained. I can see that they still list other facilities they don't provide, so be careful when booking. There is nothing in the dirty kitchen for instance.

Good

Nice place

Location was convenient for me.

No key card was given to access the building. Have to ask the guard to open the gate everytime.

There were five of us in the apartment, and the space was just right for us. We were provided with bottled water, tissues, slippers, and toiletries, which were replenished daily. Fresh towels were also provided every day. The apartment is perfect if you're attending the Canton Fair — it's very close to the train station, and Phazou is just one stop away. Groceries and restaurants are conveniently located right downstairs. We requested few ours of extention and was accommodated. Overall, it was a very convenient and comfortable stay! We will surely book the place again.

Location is really good for canton fair, a few minutes walking or 1 metro stop

Cleaning is really not fine, standards are really low (below zero). We tried to ask the first days but then We realize that’s their standards, they also have a daily cleaning of around 2 minutes (wet mop on dirty floor) just where easily reachable. Forget about the kitchen , after 2 days we got some stuff from outside but u would not cook in there ( we showed the dirtiness of the kitchen but it seemed it was ok according to them, sticky surfaces)

Location to the exhibition area is very convenient with only 1 station away from the Fair on the metro. Bed sheets & towels were clean.

Apartment cleanliness was fair. The floor had dirty water stains left behind after mopping. TV was not operative as no remote control for it. The Water heater temperature was either very cold or very hot.

Location is good for Canton Fair, Around shops and malls are good

Was different apartment from photos. was very dirty. there was nothing in kitchen. not even one glass to drink water. Windows were dark because of dirt. Bathroom was Awfull. we went there at night and paid,very tired and was no time to search other apartments.

beautiful view at night.

Room size is big. This Apartment is 3 min walk to Wanshengwei Metro station D Exit. There is food area and malls nearby.

I had a great stay at this hotel. The location is excellent, just a 20-minute walk to the Canton Fair Complex and only one metro stop away. It's very convenient for business travelers. The staff were friendly and attentive, always ready to help with a smile. I highly recommend this hotel for anyone attending the Canton Fair or visiting the area.

Location is ok for those going to Pazhou convention.

No bidet @ 2701.

The apartments are big, well located and the staff is very friendly.

The host is friendly. Quick response. Room service was good.

Stuff was very friendly and willing to help at any minute.

The location is perfect.

The appartment is in a big building..sometimes there are noises. But it's not bothering.

It is a big room. Very comfortable. People are very Kindly. Great reception. Nice people.

The design

NIL

I had an exceptional stay at Guangzhou Phantom Oasis Apartments - Canton Fair Exhibition Area. The modern features and excellent cleanliness exceeded my expectations, making me feel right at home. The location was super convenient, and the friendly staff made my stay even better. Highly recommend this place for anyone visiting Guangzhou!