The Fern Residency Aurangabad - Chhatrapati Sambhaji Nagar

Very professionally managed hotel. Staff were very cordial and willing to support in all respect

Breakfast should be complementary. Expect some discount on room service orders

Breakfast buffet was good

Staff was unhelpful, rooms were not very cleans with cockroaches in some of them

The staff were exceptionally good at all times, nice and clean room. Breakfast and dinner were very good. A small gym is also available. Highly recommended.

Staf

Food is good

We were unaware breakfast was not included in the room, we would not have taken.

Breakfast was below average, considering the charges. Food was not fresh, service was bare and items not tasty. We had asked for early checkin for lne room which was verified thr day before, but it still took some time to get the rooms.

Room sizes

Food tray was unclean

Even the hazel suite was not that great. Bathrooms smelled. Sofa was not that clean. Infra is old

Old Infra, not very clean sofa, there was no feeling of luxury inside the suite.

Good room and cleanness

Prices are little high

Some of the staff was good and very helpful.

It being under construction parking was a big problem, rooms are ok size there was a dead mice in the pool which no one was even interested to know. No wonder it had been dead in water for how long. The entry gate is very narrow and location from the road is from a bus stand which is overcrowded. The buffet had very limited options n only if u were a corporate tie up on business or official trip the staff would pay extra attention orelse no one even stopped to offer water in the restaurant.

Car entry, exit and parking facilities were very poor. Staff generally is very unresponsive. Bathroom plumbing was broken. Food quality in restaurant was average

Hygiene of the property and the customer care.

I don't think I have anything to mention.

The staff were very professional. We had the breakfast and dinner buffet for an additional fee but it was worth it as they offered a variety of delicious cuisines. The location was in a central point close to shopping mall and an hour from Ellora Caves and 2.5 hours to Ajanta. Our servers at the restaurant were great and of course the other staff too.

Overall it was good.

Nothing, all good

The bed was comfortable. Most of the staff tried really hard to communicate with me and get me what I was asking for.

The older man that was at the front desk would not listen to me and seemed to think that HE knew more about what I wanted than I did. Disgusting. He said he would have rides ready for me then didn't communicate with the other staff. Frustrating.

The location of the hotel is good. It is both close to the Highway as well as close to the city. The staff is polite and helpful

The shower in the bathroom was not working efficiently. The water was coming from the sides (across the edges since the cover has come off) instead of the centre and it was either too hot or cold.

Almost everything. Economy matched facilities n comfort

Breakfast could be better in taste.

Tandoori Lollipop was a unique tasting dish I have not tried in many places. Those were good.

Front desk staff politeness

Molt bon hotel, net, personal amable i eficient, habitació molt espaiosa, restaurant bo i amb molta varietat (vàrem optar per una mitja pensió i va ser un encert total).

Tot va ser perfecte

Location

N/a

Clean hotel. Room size is great. Everyday cleaning provided. Good amenities (we even used their gym).

Restaurant staff needs more training. Our room service meal (chicken) was brought raw (not undercooked, but simply raw). Many items on the menu were in the stop list due to the "gas shortages" which were nowhere to be seen at the gas filling stations (gas operating cars were refilled there no problem).

I stayed at this hotel recently and had a mixed experience compared to other hotels in the same price range across India. -Spacious rooms: The room itself was a good size and quite comfortable to move around in. -Reliable hot water: I had no issues with the facilities, and the hot water worked perfectly. -Nearby Thali restaurant: There is an excellent Thali restaurant just steps away from the hotel. It was the culinary highlight of my stay!

-Poor service: The staff’s attitude was disappointing. Compared to the hospitality I’ve received at similarly priced hotels in other Indian tourist spots, the service here felt subpar. -Unpleasant room odor: There was a strange smell in the room. I suspect it was coming from the air conditioning unit, which made the atmosphere less comfortable. -Mediocre breakfast: The breakfast was not to my taste. The sweets had a strong scent of baking powder, and the vegetables did not look fresh

Really enjoyable 3 night stay. Super big room. Very helpful staff. Hotel arranged car and a great driver so we could visit Ajanta/Ellora caves.

friendly and polite staff onsite restaurant with good bf and dinner options

Staff, cleanliness, food

No complain

Spacious rooms

Limited options for dinning As hotel undergoing renovations / extension some areas disturbing

Room was spacious & nice location

Helpful staff, clean big spacious rooms. The hotel staff also gv an upgrade. The Restaurant breakfast and dinner options were excellent, large variety, tasty food. Highly recommend for both stay and restaurant dining.

Nothing to complain. Just one point, we booked the hotel as we knew that driver dormitory was available. However it currently is not as the building is being renovated, hence we had to find alternatives for our driver.

L accueil pour une arrivée Tardive et le Check in rapide , bouteilles d eau à volonté 🤗

Le lit pour la 3 eme personne n état pas prêt , en fait ce fut un lit de depannage qui a été installé à la hâte , les draps n étaient pas très propres

Extensive breakfast, pretty good dinner and bar. It worked as a base for visits to Ajanta and Ellora.

The traffic is a bit grim, but that is true of the city as a whole. The hotel is nice rather than remarkable and some of the staff while pleasant seemed a little undertrained.

The property was fair and good and was close to our locations of meeting but the approach road was very bad

The room service was bit slow and the staff was confused while giving orders

Staff and food was very good…service was also good but the property is very dated…also some cleaning was done and it was smelling very badly.

As mentioned the hotel is dated and the it smelled very badly. It was not value for money.

Quality of room was superb

Break fast was sub standard and not worth the price Rooms didn’t have hand towels

Nothing

There was paint & glue smell in the corridor and inside our room . We changed room but there was drain & toilet smell in the bathroom.

Curățenie și ospitalitate

Nu am ceva ce nu mi a plăcut

The property is good.

Staff is not at all supportive.

Breakfast was good. Location awesome

Nothing

Superb

Rooms were clean and spacious. Facilities matched pricing which delivered more than fair value for money. Staff were very good. A good value local hotel. I would recommend this property.

More attention to detail could be given to the tidiness in the restaurant e.g. table mats could be replaced to freshen the look.

Very helpful and courteous staff. Every request was heard to, bfast was great!

Meals (apart from bfast) were average

Staff very friendly and accommodating. Rooms comfortable. Food was good.

Location

Het personeel, zulke lieve en hardwerkende mensen. Stuk voor stuk, ontzettend zorgzaam. Elke dag een schone kamer, was ook erg fijn.

N.v.t.

Amazing room and facilities offered

Food can be more good with varieties

Size of the room

Old facility and poor towels

The friendly staff

The musty smell