Dedeman Bostanci Istanbul Hotel & Convention Center

Konumu, fiyat dengesi, temizlik, olanaklar

Oto parktan para alınmasını, ilk defa rastladım

Very nice room

A little bit far from galata tower but public transport operates very well

Sehr komfortabel!

Der Frühstücksraum war sehr klein und eng.

Otelin kendi garaj otoparkı var ve her giriş-çıkış yalnızca 100 TL. Ancak otele girer girmez sizi kapıda özel vale karşılıyor. Kendilerini açıkça tanıtmadan aracınızı teslim alıyorlar ve siz de doğal olarak bunun otelin resmi vale hizmeti olduğunu düşünüyorsunuz. Sonuç? 100 TL ödeyebileceğiniz otopark varken 500 TL özel vale ücreti ödüyorsunuz. Üstelik size otelin diğer otopark seçeneği hakkında hiçbir bilgi verilmiyor. Daha da ilginci, bu özel vale işletmesi otelin içinde faaliyet gösteren ve otelden yer kiralayan bir işletme. Yani otel girişinde bu şekilde müşteri karşılamaları ve alternatif otopark konusunda bilgilendirme yapılmaması ciddi bir şeffaflık sorunu. Ben durumu Booking.com’a bildirdim. Booking otelle iletişime geçti ve ücret iadesi sürecinde benimle ilgilendi. Bu nedenle başınıza benzer bir şey gelirse “otel sistemi herhalde” deyip ödemek zorunda değilsiniz. Önce mutlaka otelin kendi otopark seçeneklerini ve ücretlerini sorun. Özellikle kapıda sizi karşılayan valenin otelin kendi hizmeti olup olmadığını ve toplam ücretin ne kadar olduğunu açıkça teyit edin.

Le personnel est tres agreable et serviable

Ras

Le personnel est trés agreable serviable

Ras

Rooms and wonderfull staff. Especially the assistance of mr. Ibrahim at the reception to plan our next trip in Turkey was outstanding!

Nothing

Super Service und Personal, tolles Frühstück

Не чего

Ужасная уборка Далеко От цивилизации

Kahvaltısı harikaydi

nice and quiet

quiet room

Gute Frühstück

Das Kissen war zu hoch :(

Расположение удобное, недалеко от метро. Цена была адекватная. Белье чистое, кровати удобные

Кондиционер не работает. Учитывая, что номер был на солнечную сторону (с видом на море) мы попали в духовку. Хорошо, что получилось проветрить. Но спать пришлось с открытой дверью ради сквозняка. Смеситель в душевой работает неисправно. Холодильник не холодит, у нас испортились йогурты в нем.

Friendly staff

Dirty windows

Chambre propre et spacieuse

Ras

Dedeman her zaman super en üst kattaki restorant manzara odanin genisligi her sey superdi

Sevilmiycek bir şey yoktu

Colazione

Moquette in corridoio

Location and staff is good

Unfortunately air condition was broken. It wasnt fixed in short period of time. Room was hot

If you're traveling for business, do NOT book this hotel through BOOKING. Be aware that if you need an invoice for reimbursement, you may run into serious problems. It's been over two weeks, and I still haven't been able to get one. Booking. says the hotel should issue the invoice. The hotel says Booking.com should provide it. They just keep passing the responsibility back and forth, and no one is able to provide a proper invoice.

Ich bin hin gekommen gabst die erste Problem ich will schecken da kommt der Park Aufpasser vale sagt nach fünfzehn Minuten 500 tl muss ich bezahlen und für Auto parken in der Garage wollen sie rausfahren 100 tl reinfahren 100 tl dann morgen bei früschtück wollte ich frischen o Saft habe ich nicht bekommen ich emfaechle diesen otel keinen

Rien

La climatisation

Die Betten sind sehr bequem, das Frühstück ist sehr reichhaltig und die Lage ist sehr gut, 5 Minuten zur Metrostation. Es gibt in der Nähe 2 Supermärkte.

well located for our business trip but didnt feel like a place to walk around after work. It was clean and the room was a good size

the shower didnt work properly. There was no english speaking TV available. The rooftop bar was a little basic and the reception staff were not very helpful

Kahvaltı iyi, çalışanlar yardımsever. Odalar temiz

Biraz yıpranmış odalar, mobilyaların yenilenmesi iyi olur. Klima sistemleri yeterli değil.

Mooie kamer, luxe hotel. Vriendelijk personeel

Ontbijt was oke, niet spectaculair

Enttäuschung….

все ок

все

Staff are very rude and unprofessional breakfasts was so bad no test nothing no car parkings it’s 5 star hotel but car parking nothing bar is we bought 2 glass of wine it was to much bad we can’t drink they took 2000 tl for 2 glass off wine

الفندق نظيف واثاثه جيد

الموظفة المسؤولة عن الافطار عابسة ومكشرة وغير متعاونة

It was reservetion for my daughter, and they made confusion with booking dates

Номер был довольно просторный, хорошая шумоизоляция (но шум от дороги при открытых окнах имеется), кровати удобные, отличный завтрак с достаточным выбором ( за доп. плату в 150 лир есть фреш соки) , вполне хороший спа комплекс ( работал бассейн, сауна была горячей, хамам так же работал, есть спорт зал и куллер с водой ), вежливый персонал.

Странная система, что в спа нужно идти с полотенцами и тапочками (если нет своих) из номера. По возвращении прежде чем принять душ, нужно было звонить на ресепшн и просить принести свежие сухие полотенца и новые тапочки. Ждать замены крайне неудобно, непонятно почему бы не выдавать доп. полотенца сразу в спа центре. При заселении так же не хватало маленьких полотенец в номере. Халатов в номерах нет, хотя наличие спа предполагает их иметь. Так же в спа для посещения бассейна требуется плавательная шапочка, шапочки для душа не подходят и пришлось купить очередную сотую уже такую шапочку, лучше возьмите сразу с собой в поездку). Температуру в помещении с бассейном хотелось бы немного теплее, отдыхая там на лежаках после плавания быстро замёрзали и уходили обратно в сауну греться. Бассейн довольно прохладный, это хорошо после сауны , освежает, но просто поплавать с детками холодноват. Сам отель уже уставший, были несколько другие ожидания уровня общего комфорта от этой сети пяти звёзд, но в целом всё неплохо.

Çok temiz ve güzel bir konaklamaydı. Personel güler yüzlü ve yardımseverdi. Odalar bakımlıydı ve konumu da oldukça iyiydi.

Önemli bir olumsuzluk yaşamadım. Genel olarak her şey çok iyiydi.

Odada banyoda sigara izmaritleri vardı giriş yapmadan önce düzgün temizlenmemişti onun dışında oda temizdi

Nothing terrible service

Nothing

Very nice room, comfortable bed, decent bathroom, friendly stuff, nice view from the window

Some confusion with tea and water refill, missing towels, malfunctioning hairdryer, but nothing serious

I stayed at this hotel on April 8-16 and have been requesting an invoice for my company since then. I asked during my stay after check-out by phone by email and through Booking.com messages. Unfortunately they keep ignoring me or promising on the phone that they will send it but nothing has been sent. Communication was very poor from the beginning. Before arrival nobody clearly confirmed the booking and at reception the staff were unfriendly. When I asked for the invoice at check-out they simply waved their hand and turned away. The room was also disappointing: dirty windows dirty carpets and a strong smell of cigarettes. Very unprofessional experience. If the invoice issue is finally resolved I will update my review.

Ruime kamer, vriendelijk personeel en heel schoon.

Het was heel prettig en comfortabel. Soms rook het op de gangen naar rook. Dat was iets minder maar niet belemmerend.

I requested a room with two separate twin beds. It took three room changes to get a usable room, and even then my original request wasn't met. Room 1 was assigned as a smoking room despite my booking specifying non-smoking. Room 2 had a strong sewage odor from the toilet. Room 3 was the only acceptable option - but it had a double bed instead of the two separate twins I had specifically booked. Additionally, the TV was non-functional and the hot/cold mixer in the shower was broken.

Size of the rooms

Everything was good

Genel olarak personel ilgi alakası oldukça üst düzey, misafirleri memnun etmek için çalışıyorlar.

Lounge kısmı ile ilgili bazı soru işaretleri var, ek ücrete tabii olan bu kısımda 18-20 arası alkollü içecek servisi var yazarken, kişi başı 2 kadeh veya 33cl bira gibi bir şey söylenmesi çok hoş değil, tarif edilen hizmet ile kendisi birbirini karşılamalı.

Non favorable

Le lieu, l’endroit, des casses autos tout autour de l’hôtel, pas de shop ni même de petit commerce. La non propreté de la chambre, l’incompréhension du personnel malgré la réservation

room and very good breakfast

The property was in a good location, lots of local stores and restaurants.

The pool was closed, the price upon check in was a lot lower than what I paid, it was an additional $38 a day for breakfast. The A/C didn’t work I was told it was heat only on the 15th floor it got hot. The TV was only in Turkish and when I asked about English subtitle they told there are only two channels that were in English and that’s the best they can do. Overall it’s wasn’t a horrible experience however I don’t think I’ll be staying here again. I was also told the pool was closed due to a broken glass panel which was another big reason I booked this location.

Tesis konum olarak cok guzel , personel cok ilgili ancak cok yipranmis durumda ,

odalar ve ortak kullanim alanlarinin cok ciddi tadilata ihtiyaci var

Önceden mdemiştim Hotele gece saat 03 te yetiştik park için görevliler yok dediler şuan müsait hotel önüne park etmemi söylediler ! Ertesi gün park ücretinin 5 katı vale ücreti aldılar . Bodrum otopark girişi kesinlikle standart değil mesleğim biliyorum çok küçük ve dar virajlı . Mini bar dolabı boştu içecek sıkıntısı çektim Ertesi gün oda temizliği istediğim halde saat 17 de odaya girdim oda temizlenmemişti. aradım öyle temizlediler bir kaç kez konaklamıştım birdaha konaklamayacağım

Is de derde keer al dat we er waren. 4e keer ook al geboekt. Twijfel of ik een 5e keer wil boeken. Hygiene is heel goed.

Lekkende douchekop. Druppels maakten geluid. Airco kon je blijkbaar in de wintermaanden niet gebruiken. Dat vertelde de heer aan de receptie. Het was net een sauna. We deden het raam open maar toen was het te rumoerig. In de onbijtruimte moeten ze vooral geen discussies voeren voor de pauzes.

Dirty room , under the bad huge quantity of dust Dirty stains/ spots on the carpet over the common corridor carpet

Nice location, walking distance to Bostanci metro station. The room size was good for a family with 1 kid. Comfortable beds.

The room was too warm, so we kept the window open at night in winter time, it can be adjusted better. Bathroom and places like under bed frame (was dusty even just after cleaning) can be cleaned better.

Die Lage war gut

Sehr alt , Dusche hatten wir kein warmes Wasser , generell schlechte alte Ausstattung

Ok

Konum yeri çok kötü , eski bir hotel. Çalışanları dışında güzel bir yeri bulunmuyor. Otopark ücretli bu da eksi bir puan

Tesis komple kötü

Das Barbereich war sehr schön und gemütlich

Meine war leer, wurde auch nicht aufgefüllt der Fenster war kaputt. Ich konnte es nicht schließen. Klima war zu langsam.

Nagyon figyelmesek és kedvesek voltak!!! Még biztosan visszatérek! A reggeli bőséges és finom volt. A szoba amiben voltunk kettőnk részére telje mértékben tökéletes volt. Ajánlani tudom aki pihenni szeretne.

Nem volt ilyen a pár nap alatt.

The facilities

Slightly far from the metro station (5-10 min)