El Bien Hotel Tagaytay

i like the cleanliness of the room, staff are very accomodating

Had to book a hotel room for me, my parents, and grandparents last minute in Tagaytay. We booked with minimal to low expectations since it was so last minute but we were happily surprised!!!!! This hotel extremely exceeded my/our expectations. The staff were all so welcoming, detailed, thoughtful, and caring. They made sure to make us feel so at home and cared for while we were at this hotel. Our rooms were really nice, comfortable beds, and clean bathrooms/showers. One of the rooms had a veranda with an exceptional view of the countryside. They had us choose what meals we wanted for the following morning for breakfast-- the front desk recommended their beef tapa. It was soooo delicious, my whole family was more than pleased with each of our meals. We all finished everything and were fully satisfied. Also love to point out that our room had a really huge TV which was amazing.

Honestly everything was exceptional. I was sad that we weren't staying longer. If I had to go back to Tagaytay I would definitely book El Bien again. If you are in this area please give this place a chance and check it out!

We had a wonderful stay at El Bien Hotel. The staff were amazing, so friendly, helpful and gave us lots of tips about where to go. We felt right at home even though it was a hotel. The hotel is small but cute, beautifully decorated. . The rooms were very comfortable and super clean, great wifi, comfy beds, Netflix, a fridge and everythingyou need for a comfy stay. We even had a balcony so we could enjoy the beautiful view and listen to the incredible wildlife around. It was so peaceful. You are only a short drive into the main part of Tagatay and there are always Bachios/TukTuks available nearby that the staff will call for you. Breakfast was included and they had a great selection and it was delicious. We also had dinner one evening and it was incredible. There was also complimentary coffee always available which was a local coffee and the best coffee I've had so far in the Philippines. Highly recommend a stay here. We will definitely stay again!

Nothing it was perfect.

The staff were very friendly and helpful

The service was amazing! Very warm and hospitable staff. Really great service.

Sehr saubere Betten

Friendly staff and accommodating.

The staff is sincerely friendly, warm and responsive to needs.

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The staff. They were really nice and accommodating. The hotel was ok, we just needed a place to stay near the attractions in Tagaytay.

I can’t think of anything I didn’t like.

Good position and nice views from the balcony

Would have liked to be a bit closer to the centre but not really a problem

Nice clean room and near commercial establishments , accomodating employees

The hotel is small

Room small

Perfect room and the view

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Personnel très aimable et magnifique vue sur les collines. Le petit déjeuner et le café étaient excellents. Je recommande !

The staff were very nice and accommodating. Location is close to Picnic Grove and People’s Park. The hotel was very clean as well.

Shower water was lukewarm. There was a problem with the plumbing but the staff fixed it immediately. No coffee facilities in the room.

Clean, comfortable rooms. Delicious, quality food. Helpful, friendly staff.

Road noise. Rooms facing the road may not be ideal for light sleepers. A little soundproofing might help make the room be more comfortable for sleeping.

The staff demonstrated excellent customer service—very accommodating and attentive. The food was good, and the place itself is beautiful. We truly enjoyed the room; it felt very homey and was well-designed with lovely interiors.

The only concern was the water system, which is quite important. While the staff was very capable and responsive in fixing the water heater, the water pressure was very low. Although the room had two bathrooms, we were only able to use the one in the living room due to the heater issue and low water pressure.

Love the room space and cleanliness. Also, the service provided by all the staff we encountered were exceptional. You can feel the warm welcome and kind gestures on every interaction. Food is great also - El Bien Tapa is a must try indeed!

This hotel does not have a buffet breakfast. Some customers enjoy a wide variety of food which most of the hotel industries are already providing - hope this hotel’s management can reconsider and adapt as well.

I love the area, it was peaceful and it’s close to a lot of restaurants and places to visit. The staff went above and beyond to make the stay very pleasant.

It has no bar to have some drinks.

I like the bed, the size of the room, and the shower and mostly the staff.

We stayed in rooms 2D, 2A, and 2C. They were lovely rooms. The only problem we encountered was the blocked WC/toilet in Room 2C. We didn't bother about it because we used the CR in another room, but we informed the receptionist so that the next guest would not encounter the same problem that we had.

Charming little hotel with clean rooms and great service. The staff are very accommodating and respectful. The complimentary breakfast taste good.

Noise of motorcycles from outside of the hotel at night.

it's a small hotel but very clean and tidy, with 24/7 security and parking, the staff were very helpful, friendly and professional. The breakfast and service was also very good the bedrooms and house keepinging were also five stars 🌟 David Hasler London & Bulacan Philippines 🇵🇭 🇬🇧

All good

Cleanliness

No Facilities and common area.

Despite our initial hesitation because this location accepts only cash or bank transfers, we found the El Bien too be not only completely legitimate, but an absolutely delightful destination stay in Tagaytay! From the very first day, we were greeted and treated with an easy but professional hospitality, beyond our expectations. The El Bien Hotel is small boutique location with less than 20 rooms. Our rooms were modest in size, yet modern, clean and entirely satisfactory. Our package included breakfast each day, chosen from a handful of Filipino and American style Items. The food was delicious and well prepared! The service was friendly and excellent. The hotel augmented its staff with service industry students who were eager to learn and under the constant tutelage of the hotel management staff. Within days, we felt like family, greeted at every step with smiles and offers of hospitality. Our elderly father was treated with exceptional kindness and courtesy. We could name several incredible people there, but it would suggest that anyone was less than outstanding. Nonetheless, Andi, the manager, left us with the deepest impression in her kindness, willingness, and grace. She and Michael run a tight but jocular ship. We will miss them all...from the security, doorman, housekeeping, the kitchen and restaurant staff. While each traveler's experience may vary, I can't imagine giving a finer endorsement than to the El Bien! We have stayed in bigger, bolder, more expensive and renowned hotels, but none that left us with such fond memories. Tagay! Marc, Valerie and Papa ❤️

Handy to centre of city.Great views within walking distance nearby.

We booked the family room and the bed is comparable to 5 star hotels and for a group of 4 and it was spacious enough. We also love the breakfast choices from the usual tapsilog to french toast. Overall, our short stay is memorable, will definitely book again with El Bien.

Staff were amazing

Air condition malfunctioning almost every 2 hrs

staff was really great! specially tha hotel manager. service was like from a 5☆ star hotel. they accomodated our every request.

Friendly and accommodating respectful staff. Breakfast was great

Staff was friendly and very hospitable.

Credit card machine was down. They are currently only accepting cash or G-cash payment. It would be great if there was a possibility of doing early check-in and check-out.

Very friendly personal. After first night when we complain about noise from the street we were upgraded to the mountain side. The hotel has also parking spots for scooters under the roof with very nice attendant. Breakfast was tasty and served very nicely.

Traffic noise from the street.

Modern, clean, very good air conditioning, quiet place. Staff very eager to help

A little "rules driven" Damage deposit requested for room (though they gave in when I objected) Breakfast virtually cold, prepared too early

I paid extra for suite. It was good size and very comfortable Also the TV had Netflix. Decoration and finish was very good. To a standard of 5 star hotel.

I paid extra for Breakfast. In reviewed said Good breakfast. But my experience as was other guests disapointing who we had next to us. The choices given were minimal barely a breakfast and very small. Could only choose 1 out of, Bacon, Hungarian, Sausage, Or corned Beef. Then Choice of Hash brown, toast or French toast. Scrambled egg or fried. Portions very small. We tried for a Evening dinner at 6.15pm. Again the food not too much choice. I asked for a beer or wine. I could not have any as no barman. Yes they had on display.

Very clean and accommodating staff…

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Cute and cozy, staff is very helpful . Chef is good cook! We enjoy our stay. Room is very clean.

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Good location, clean hotel and very accommodating staff

Water sometimes run out during day time

Clean, efficient staff including the guard is very attentive. They have provided all the essentials at the room.

We liked the TV but it was USELESS coz the internet was ridiculously slow. The aircon and beddings were great.

Again, you offer internet availability but it's the slowest you can barely play a few seconds of a youtube video. Also, I asked for slippers since there was none when I checked the closet but the receptionist said they're out of stock of slippers. Lastly, I slept in my friends' room (room for 2) on my second day since I only booked a room for a day, we went down to get breakfast the next day and asked for another plate of food for myself and heard personnels talking about us instead of talking to us about the extra charge. Unprofessional

I hope you guys will put some free drinks during breakfast. That's all, the rest are fine. 😊

Breakfaat was good. But they should make the size of their servings a bit more..

Internet signal is weak and intermittent. You cant enjoy binged watching on Netflix.

the rooms are cozy and very relaxing. The staff are all great and very accomodating.

The internet was down during our stay due to weather and the cell signal is also poor at that time.

Staff Miriam she is helpful and accommodating

I like everything! the rooms are sparkling clean posh and very comfy. The staffs are likewise adorable they will make sure that your stay will be excellent and enjoyable. Everyone are approachable and helpful on top of that they are very polite

The intenet connection becomes intermittent at around 12midnight and up

clean, comfy and staff was so accomodating and kind

cleanliness , room and facility

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