RIAD KALE POLIS

Rodzinna atmosfera, czystość, miła i profesjonalna obsługa, przemiłe powitanie herbatą i klimatyzacja. Personel był bardzo uprzejmy i pomocny. Riad ma patio z fontanna do wypoczynku, hamam, spa, tatuaże chną, basen na tarasie. Codziennie sprzątane pokoje i wymiana ręczników, codzienne inne śniadania.

J’ai beaucoup aimé cet établissement. Sa proximité est un vrai atout. Le service est excellent, le personnel est d’une grande gentillesse, toujours souriant et disponible. Le hammam est très agréable et parfait pour se détendre. Je recommande avec plaisir !

The property was light and airy with cosy corners and elegant bedrooms.

Precioso Ryad, especial mención a Mohammed: personal del Ryad que nos atendió fantásticamente bien tanto por la noche al llegad tardísimo como al día siguiente en el desayuno. Fue solo una noche, pero nos fuimos con ganas de volver!

Központi helyen van. Tiszta. Nagyon kedves személyzet

The staff were all very nice and helpful. The food was excellent and the hammam was great.

-super friendly owners & stuff -room was very nice -nice and cozy Riad -I liked the location is a little bit outside the Soaks but in a few walking minutes you are in the middle of it.

Las habitaciones y el baño son muy amplicos, limpieza perfecta, por ejemplo la ropa de cama super blanca! El matrimonio que lo regenta es muy cercano, nos organizaron el taxi de vuelta.

Nada

Riad molto carino e proprietari top, tra l'altro lei italiana e lui italiano di adozione. Molto accoglienti e disponibili. Posizione centrale.

Nulla

Un havre de paix proche de la place des Ferblantiers qui est très animée. Les propriétaires des lieux et leur personnel (dont le très dévoué Karim) montrent une grande hospitalité et ne se ménagent pas pour vous satisfaire.

Accueil chaleureux Bons conseils Personnel sympathique et attentionné

Abbiamo soggiornato al Riad Kale POLIS E’ stata una meravigliosa sorpresa Riad in stile marocchino, ma senza eccessi, pulitissimo e ordinato con una bella terrazza che guarda i tetti di Marrakech Le camere sono molto curate anche per gli arredi Posizione ottimale per visitare la città Zona tranquilla e silenziosa I gestori sono comunque la parte migliore Ti fanno sentire a casa Jasmine, multilingue, e’ gentile, disponibile e simpatica Consigliamo vivamente questo Riad

Ho soggiornato al Riad Kale Polis e l’esperienza è stata semplicemente eccellente. Fin dal primo momento mi sono trovato benissimo sotto ogni aspetto. Lo staff è straordinario: sempre gentile, disponibile e attento a ogni dettaglio, capace di farti sentire accolto come a casa. La pulizia è impeccabile, sia nelle camere che negli spazi comuni, curati con grande attenzione e gusto. La posizione del riad è perfetta: comoda per visitare la Medina e le principali attrazioni, ma allo stesso tempo tranquilla, ideale per rilassarsi dopo una giornata intensa a Marrakech. In sintesi, un riad che consiglio senza alcuna esitazione. Un soggiorno perfetto sotto tutti i punti di vista, che ha contribuito in modo decisivo a rendere il viaggio ancora più speciale. ⭐⭐⭐⭐⭐

El servicio y el dueño del Riad muy amables serviciales y te ayudan con todo lo que puedan. Volvería sin duda

Superbe accueil !!! Établissement d’une GRANDE propreté. Très bien situé !!!! On adore ….

R.A.S que du positif

Great location within walking distance of multiple places to visit. Close to multiple restaurants. Property offered food and drinks onsite. Breakfast changed everyday. Staff very welcoming and flexible. Great customer service. Hotel manager very helpful and attentive to your requests/asks.

Not applicable

L’accoglienza e la gentilezza davvero straordinaria!Si respira un aria molto familiare!Ci torneremo!!

Friendly & helpful staff. Nice spacious room & bathroom. Very Clean. Very Good breakfast. Very Good evening meal on the night we arrived. Very good exchange rate. Good location.

Organised Taxis were a little bit expensive.

La atención de todos los miembros del Riad es excelente.Se esmeran en los detalles. El señor Kassimi el mejor anfitrión que he conocido.

This Riad is within 3 minute to small plaza area with shopping and eating options. It is a 15 minute walk to the main medina. The Riad is very clean and staff are very helpful. Breakfast was huge and delicious including yougurt, fruit, egg, pastry and other bread type options. Always fresh squeezed OJ. Even on our early start days they privided us with a breakfast to go. The small dipping pool does not have a ladder and I did not want to chance getting stuck. Rooms are good size. Water pressure not the best but not the worst. We had them meet us at the airport. It was $50 but he waited for us as our flight was late. May have been hard the first time. I would use this Riad should we visit Marrekesk again. I would recommend the restaurant Mahla which is near the Riad. Also the small plaza is where tour groups will meet you.

Muy buen trato y muy centrico

L'accueil d'Anne-Marie, l'amabilité et le dévouement de tout le personnel. Les bons et très copieux repas. Le calme dans le Riad et le chant des oiseaux au réveil.

Pas de vraie salle de bain à part entière et fermée (douche ouverte dans la chambre avec miroir en face qui ne laisse place à aucune intimité). Il serait bien de le préciser dans le descriptif de la chambre sur booking. Pas de TV dans la chambre, pas de piscine.

Jardins Majorelle Les activités extérieures montgolfière et parapente...

Les scooters et les mobylettes dans les souks

La gentillesse du personnel La décoration

Climatiseur bruyant

Moment hors du temps dans ce riad traditionnel. Tout était parfait. Les massages sont exceptionnels Et que dire de la gentillesse du personnel ! On se sent comme à la maison tout en étant traité comme des princes.

Tout était parfait ! L’accueil, le personnel, le Riad , la Psicine, la restauration, les services proposés, kassim le patron est adorable …. Nous reviendrons merci pour tout et pour votre accueil

El riad Kale Polis se encuentra ubicado a 5 minutos de la plaza Mellah. Tiene una ubicación excelente para poder visitar todo a pie. Es bonito, acogedor y muy limpio. Personal profesional y amable. Buen desayuno. Te aconsejan y ayudan en lo que necesitas. Muy agradecida a la persona del riad al señor responsable, nos acompañó a las 2 de la madrugada a la plaza donde nos esperaba el taxi. Zona muy segura. Si volvemos a Marrakech repetimos. Cozy riad, great location, good breadfast, great staff. I recommend 100%. Merci monsieur

All perfect . I recommend it 100%. El riad Kale Polis se encuentra ubicado a 5 minutos de la plaza Mellah. Tiene una ubicación excelente para poder visitar todo a pie. Es bonito, acogedor y muy limpio. Personal profesional y amable. Buen desayuno. Te aconsejan y ayudan en lo que necesitas. Muy agradecida a la persona del riad al señor responsable, nos acompañó a las 2 de la madrugada a la plaza donde nos esperaba el taxi. Merci monsieur

La zona

La ducha no iba bien del todo

Prachtige service een aanrader 😍

Alles was perfect!

I really enjoyed my stay here. All the staff were very helpful and welcoming. I would highly recommend this Riad if you are staying in Marrakech. All in all, 10/10.

Un accueil chaleureux, le Riad est très beau, ça nous a surpris ! Waou c’était top !!!

Très bon accueil dans un établissement très bien situé dans la Médina, quartier du Mellah, à 200 mètres de la place des Ferblantiers. Chambre triple confortable, bien meublée et fonctionnelle. Très bonne literie. Produits douche (+ lait corporel) à disposition de très bonne qualité ! De copieux et très bons petits déjeuners servis par un personnel discret et aux petits soins. Le petit plus : une petite piscine pour se rafraîchir et une belle terrasse en roof top ! Nous recommandons vivement !

La qualité des portes de chambre pourrait être améliorée pour en amortir le bruit (ferme-porte automatique) mais relativement calme dans l’ensemble.

Nous avons passé un séjour inoubliable au Riad Kalè Polis, situé dans une ruelle calme à deux pas de la médina. L’emplacement est idéal : la place Jemaa el-Fna est à 10-15 min à pied, via une traversée des souks vivants et dépaysants, parfaite pour découvrir l’ambiance locale. Le riad offre une atmosphère paisible. Les chambres climatisées sont impeccables, avec une literie confortable et un linge de maison (lit et toilette) toujours propre et renouvelé, digne d’un service hôtelier. Les petits-déjeuners, servis dans la cour intérieure, sont copieux et variés, mêlant produits marocains et occidentaux, avec des changements chaque jour. L’accès à la piscine, libre jour et nuit, est un vrai plus pour se rafraîchir ou se détendre à tout moment. Anne-Marie, la gérante, est agréable et professionnelle. Cherkaoui, le responsable, a veillé à ce que tout se passe bien, avec bienveillance et d’excellents conseils. Le personnel est discret, attentionné et toujours souriant. Un grand merci à toute l’équipe. Je recommande vivement ce lieu et reviendrai sans hésiter.

La propreté impeccable Personnel très gentil

L’accès

Un lugar maravilloso en el corazón de Marrakech. La comida es deliciosa y el trato del staff excelente. Altamente recomendable ;)

Very pleasant place ,full of local character .The people who work there are very helpful and make you so welcome !! A special big thank you to the gentleman who works a night shifts & breakfast time ( sorry , but I cannot recall his name right now) who did not speak much of English, but was always so helpful ,smiling & trying his best to communicate with us to make our stay more pleasant & trouble free. The location is just great too ! If we would ever go back to Marrakesh we would certainly like to stay there again !

Everything was fine but the breakfast could be a little more varied from day to day -that is why I give 9 not 10 points.

The property is located in an alley not accessible by cars, we had to pay the Taxi driver to help us carry the luggage. The property is a simple B&B rather than a hotel and everything (even a bottle of water) is more expensive than the airport or on the plane.

The host was great—very responsive and attentive, ensuring our stay was comfortable.

On the day we arrived, the room assigned to us had a broken air conditioner. With temperatures reaching 37 degrees, it was unbearable, and we couldn’t sleep at all that night. I had to file a complaint with Booking.com, after which the host arranged a different room for us. Unfortunately, by then, we had already lost a night’s sleep. The owner initially refused to acknowledge that the air conditioning wasn’t working. For a triple-sized room, the AC provided was clearly underpowered—less than half a ton. We even had to request a fan. The rest of the stay was fine.

El desayuno no es como el que está en la foto de la web, mejorable, el wc, hacía ruido, el personal muy amable

It really felt like Home The accommodation, to cleanness The staff are super friendly and always helpful I had my dog with me and she felt like Home also. Also the designs and the Moroccan themes Everything was really nice

Safe and conveniently located. Reconsider breakfast options

What a great experience it was to stay at the beautiful Riad Kale Polis. We arrived a little early and Anne-Marie and the team were so welcoming with their hospitality. The room was perfect and clean ; a lovely spacious bathroom, beds were comfortable - maybe could be a bit more spacious but we didn't spend much time in the room. Lovely rooftop terrace with a plunge pool - although we couldn't get the jet streams to work. No Biggie. Really close to the local square , where there are lots of amenities, restaurants, bars. The downstairs courtyard area was a great place to have breakfast and just hang out and relax. Thanks to Anne-Marie & the team for your superb hospitality. I'd recommend this place to everyone

The property is very nice and clean.

I don’t have any negative comments to make

Where to start….my husband & I have just spent a fabulous week at Riad Kale Polis. The staff were all amazing especially Omar & Ann Marie. This Riad was immaculate & so clean. Breakfast was delicious every day & consisted of a glass of diced fresh fruit, yoghurt, Seville orange juice & then a plate with either three or four options from toast, pastries & omelette. This changed daily & were all amazing. This was accompanied with freshly made coffee. There were snack & dinner options available. We only ate there once for an evening meal as we like to experience different restaurants. That said the meal we received was delicious & could not be faulted in any way. I would highly recommend staying at this Riad - the area is quiet & yet so central. It wa only a 10 min walk (max) to the main medina. We went on quite a few excursions & we were met each time at Tinsmiths square literally a two min walk from Kale Polis. We never usually go back to the same place twice but feel this may be an exception to our rule.

Place was really nice, convenient and hospitable. Close to the famous souk and other amenities. Easy to walk around and explore some of the history Marrakech has to offer too. All in all, a very central base to enjoy the city.

The owners of the place were very helpful and friendly. Omar, one of the staff was exceptionally helpful and very nice. The Riad KP is beautiful.

The staff and the management were so friendly and helpful, thank you Mr Sharkawy!

Très accessible, bien situé, comfortable. Nous avions également une soirée et un échange très informatif avec les propriétaire, que npus saluons chaleureusement

Great location as it was quiet and only 10 - 15 min walk to the main square or even shorter to some of the palaces. Omar was very helpful and attentive. The room was spacious and breakfast had small variations every day. Delicious orange juice and fruit salad.

The swimming pool on the roof terrace was in a corner and enclosed in (Retractable) glass). Not sure how much sun you would get there. There were only 2 sunbeds and they were located on top of a steep spiral staircase. Would not be able to go up there if you are not nimble and slim. There were some nice tables and chairs on the "lower" roof terrace, but the view is over rooftops and the palace walls, so not ideal for watching the sunset.

Friendly and helpful staff, excellent location, clean and a great breakfast!

We loved to stay there, it was a central and cozy neighbourhood, the staff fulfilled all our needs and were so friendly We can highly recommend this beautiful Road

The location was central to many tourist activities, including restaurants, night market, souvenir shops, and tourist attractions such as old castles

Everything was AMAZING!

Location was very good, staff were very friendly and kept asking if we needed anything else. Facilities were very comfortable and clean.

Merci à Anne Marie et Omar pour leurs gentillesse et leurs accueils. Nous avons passé un agréable séjour au Riad qui est très bien situé . Nous avons apprécié le calme des lieux et la proximité avec les sites magnifiques de la médina. Dommage que le Hammam soit en travaux

The breakfast was thoughtfully prepared. Very nice.

I enjoyed my stay

Great Raid close to everything you need to see. Staff very friendly and excellent service, especially Anne-Marie who was super helpful. Breakfast was also very good.

There wasn’t anything not to like.

It was very quiet and removed from the chaos. The staff was very attentive. It was clean and beautiful.

The only small thing is we thought there would be a functional jacuzzi on the roof, and it was there, but it was not heated, so we did not end up going in it. It was unclear but it seemed maybe they only had it on in the summer?

Location

Noise

Staff were fantastic especially Omar! He went above and beyond to make us comfortable including giving us a breakfast snack early before breakfast hours!

Shower didn’t drain that well and water would accumulate. The fridge in the room should have a sign saying you will be charged. Water should be complimentary. Also we opted not to have our rooms cleaned on a daily basis and didn’t have the full breakfast for 3 days, we could have been given a pass on the sprite and water but minor point. Also I would suggest giving new guests a quick orientation of the room.

The room was like being in prison cell so dark and horrible, no tv in the room no shower screen no towels on arrival, no facilities to have cup of coffee or tea in the room and the whole experience was like nightmares, we stayed for one night and we had to find somewhere else next day , basically we have been robbed with our money, shame on booking.com for recommending such a place .

Everything to do with that place was a disaster I am afraid to say .

Great location and a lovely riad. Tucked away so relatively quiet but still close for attractions, souks, restaurants etc. The team were all super helpful and friendly.

Prices for trips etc expensive via the riad compared with travel agent or booking direct. Very steep narrow spiral staircase to the upper deck of the roof terrace.

When staying at this road you are made to feel at home and part of the family. Rooms are a good size; beds are comfortable and the desk was useful. Breakfast was tasty and they endeavoured to provide foods to suit each guest. Presentation and variety of food was lovely. Great appreciation to Meryam for her kindness during our stay. Also many thanks to Omar was always friendly and attentive. A wonderful location… so handy!! Overall; a great place to stay!

Whole place was clean. Location was good.

1. We wanted a quiet and peaceful new year eve as had early flight to catch, however our room was on the ground floor, just next to the kitchen and the dinning tables in the hall. It’s only 1 meter away from our room to the dinning tables so we clearly couldn’t rest until 1am as it was new year eve and people laughing and talking loudly all night. 2. Breakfast was horrible, there was almost nothing to eat, no eggs no juice, only coffee, few bread, honey and tiny cheese.. 3. No lock for the room.. owner told us it’s safe and we could trust her.. I wouldn’t take the risk

The Riad was very comfortable- a home from home. It is beautifully decorated with super facilities and we enjoyed a lovely breakfast every morning. Breakfast was provided even when we had to leave on early morning excursions. Maryam , Omar and staff went above and beyond to make us feel at home. I really have to compliment both Maryam and Omar. They were very engaging, friendly and helpful. Nothing was a problem. We had a delicious dinner on one of the nights - the best meal we had in Marrakech. Don't miss it!

It is a beautiful Riad in a great location - nothing to dislike.We were able to walk to all the sights easily.

The staff exceptional

The side streets locations

If you look beyond the side streets the RIAD Kale polis is an amazing stay with wonderful family Oriented Staff!

Un Riad vraiment extraordinaire avec une équipe vraiment aux petits soins. On s’y sent comme à la maison. Très bien situé pour parcourir Marrakech à pied. Endroit vraiment calme et reposant loin de la foule. En deux minutes vous accédez à la place des ferblantiers. Proche de tout, vraiment très plaisant. Un grand merci à Mustapha Myriam et Ischam pour leur gentillesse, leur dévouement et leur professionnalisme. Je reviendrai sans aucun doute au Riad Kalé Polis lors d’un prochain séjour à Marrakech.

Central location but just away from the main hustle and bustle. Staff very friendly and helpful.

No issues. We visited off peak while it was quiet.

We had such an amazing holiday here! Both Mustapha's made us feel so welcome and a part of the family during our stay. The Riad is lovely with a beautiful rooftop area and and nice cold pool as well. Mustapha the manager was great at suggesting and organising day trips and excursions throughout our time in Marrakech while Mustapha the attendant was so helpful and kind and our son has made a friend for life! The location was amazing and just a short walk away from everything we needed. Riad Kale Polis helped us create such amazing family memories of our time in Marrakech. I'm sure with the way our kids talk about this place they will be back someday again!

Nothing.

Beautiful inside the courtyard. Room was wonderful. Mustafa, the reception guy, was so helpful and welcoming and nothing was too much trouble for him. Nice surprise to find the fabulous breakfast included in the price.

Thiight we were offered a complimentary coffee on arrival only to find out had to pay for it the next day: just changed the moment. The meal was really not great and the wine expensive amd no water is complimentary. Taxi to the airport was way overpriced but easy as the Riad booked it and then helped us with both our bags, so helpful and guess worth the extra cost.

The staff were very helpful, nice, friendly. The Riad was very traditional, beautiful and charming. The location was perfect.

Nothing we didn’t like about it.

Miriam was a great host. She helped us with all our issues and was very supportive.

Very comfortable and great location

It's a beautiful and well located Riad, peacefully and with all the necessary for a family. Small pool in he rooftop to relax. Staff was helpful and trying to give us the best experience.

Overpriced (food, stay and plans, for those we payed half through Booking, as well as for taxi). WiFi not too good in some areas. Cleanliness could be improved.

It was so peaceful there and I loved the rooftop pool and lounge. Miriam was so welcoming and really helped direct me around the town giving me a map. The welcome afternoon tea was a lovely touch and meant a lot to this one hot and tired traveller. She also booked an airport transfer which was very relaxing.

It was a bit tricky to find as the gps on my phone wasn't working and you could not drive a car up to it. Though once I found it (3 minute walk from road) it was a delightful and romantic location away from the hustle and bustle.

Very good

The staff were truly amazing and nothing was too much trouble. The riad soon felt like home with everyone being respectful of the peace and that exuded from the experience. The rooftop terrace is a tranquil haven from the hubbub of the Medina and perfect for quiet reading, sunbathing and relaxation. The location was perfect too and always just a gentle stroll from everything you'd want to experience in Marrakech.

We had the most fantastic stay at Riad Kale Polis. Everyone is very welcoming, friendly and helpful and was attentive to our needs. We were welcomed with Moroccan mint tea on our arrival and throughout our stay they answered our questions and were so kind and helpful. I stayed in the Riad on my birthday and they very kindly left a sweet box of biscuits in the room - details like this when staying in a hotel are wonderful. It felt so homely and comfortable. It also felt very safe and secure. The room was a great size and the beds were comfortable, the breakfast that is included was lovely and the communal spaces on the rooftop and in the courtyard were wonderful. There was a nice, small pool on the roof which was great to dip into and cool off from a day spent in the sunshine. The location of the Riad is fantastic - a very short walk from the Bahia Palace, El Badi Palace and Saadian Tombs. It is also a short walk from the souks, Jemaa El-Fnna Square and Koutoubia Mosque. We also did two trips with Get Your Guide and the pick up location is at the roundabout at the end of the street. It is an excellent location and extremely convenient. The Riad itself is peaceful and calm. A great place to rest and recuperate from the hustle and bustle which is just outside. I would highly recommend staying at Riad Kale Polis, it felt like a home away from home and we thoroughly enjoyed our stay. A huge thank you to the wonderful team who made our trip so special!

We couldn't have had a better placed Riad. Our hostess was extremely kind and accommodated us so very well. It was my daughters birthday and they made her a delicious cake to celebrate. I cannot reccommend this riad enough. Only minutes from the Ferblantiers square and a 5 minute walk to Place Jamma el Fnaa, amazing position, quiet and friendly people living in the street. We had restaurants and shops in Ferblantiers and ate and took cocktails in several of these. Service and prices were excellent.

Nothing negative at all, it was brilliant.

The staff is adorable and very helpful

A little bit too expensive for the area. Design of the place can be improved.