熹宿 Xisu Designer Garden Inn

房間舒適，使用語音辨識控制燈光與門簾。雖然沒有電梯，但管家會幫忙提行李。服務周到。

スタッフが親身でフレンドリーだった。着いた時間が夜遅くて近くにレストランが開いてなかったので、デリバリーの注文を代わりに取ってもらった。 テラスがついていて池に鯉が泳いでいました。建物は麗江らしい建築でした。

口コミでとてもいいことが書いてあったので泊まることにしました。シャワールームの脱衣場がない。シャワールームの中で着替えるということなのか？わからなかった。ホテル費用の支払いにクレジットカードを使えないのが不便だった。 朝食が米線とサツマイモと卵と牛乳、これが素朴でいいという人もおられると思いますし、個人差はありますが、私にはちょっと合わなかった。 フロントの隣の休憩所が常にタバコ臭かった。

thanks to the people here, all the staffs are attentive, friendly and amazing!

The owner was courtesy, upgraded our room to a more spacious one without additional costs, also they were so helpful to respond us even after we checked out.

Great little garden Inn with wonderful and friendly staff, they helped us transportation to snow mountain and tiger gorge, and their little puppy were very cute, thanks for all.

服务

超出预期

Xisu Garden is great. The staff are exceptionally helpful and kind. They help us book tour to JDSM and ensure the trip is smooth with the operator. They even help to hold my 9month old baby while we were having breakfast. And we were given free room upgrade as well, which we highly appreciated

Hotel staff, Joye and Cassie are truly helpful. They offer a lot of convenient things and communicate with excellent english. They also have afternoon tea if you want to enjoy

Breakfast probably won't tasty in some person and it's a little far from old town but you can walk there for sure.

Very spacious clean and nice room.

After being helped from the car by our host bearing umbrellas for all of us, we were treated to delicious tea and snacks in our room once we'd settled in. The room was very big and very tastefully decorated, with full spa bath. Breakfast was delicious and very filling. The hosts did everything they could to accommodate our comfort, including providing hot water so we could make our own coffee with breakfast.

We only wished we could have stayed longer to explore the (old) city and take advantage of the spa bath after hiking! Also, the towels came wrapped in plastic bags and were quite small - but we understood that laundering was probably a limitation for the accommodation providers.

Modern, clean and spacious. Easy walk to Ancient Town. And the staff were very friendly and helpful.

Big room with comfortable sofa sets.

they provided disposable towels instead. this was totally unexpected and we need to request for change. Also the provided paper cups instead of paper mug without spoon or stirrer for drinks. Dining hall does not provide hot water. no TV services... it was a paid service in order to watch TV channels even for basic local channels People smoking in the lobby and we can smell it from our room. Also we can hear the noise for people talking in the lobby at night from our room

Room size was big and location is good & quiet.

All facilities were quite old and need maintainance.

Took 5 rooms for 7 nights for our multi-gen family of 10 the week Lijiang saw unseasonable snowfall in March - locals said they hadn't seen snow in the city in more than 10 years even in mid of winter, much less spring time. We stayed in the hotel quite a bit because of the rain, sleet and snow. Clean and modern rooms lit bright enough so you can inspect for dust which we didn't find thanks to the friendly hotel housekeeper. Good for guests who don't speak Mandarin - communication via WeChat in English, Joye helps translate for follow up with hotel staff on requests e.g. we needed portable heaters to augment spotty room heating system, they found some for us; we asked for higher water pressure, staff tried to adjust; we asked for hot water for showers, they called plumber in. Didi comes to the door so no long walks on cobbled streets to main road for runs to the shopping malls for meals and to get winter clothing, and drives out to the villages, and Jade Dragon Snow Mountain and Shangrila which hotel can help arrange, though we didn't do those cos of the heavy snowfall.

Water pressure was very low despite efforts of staff like it trickles out of showerhead in the rooms in back garden but pressure in rooms in main building ok. Rooms in the back were big, though, and faced the garden, for those who don't mind the water pressure.

The staff was very helpful. Very impressive

I liked the fact that the staff kept in touch with my family and I. I appreciated the fact that they arranged for a driver to bring us to their establishment as it is off the beaten track. The location of the place was also quite strategic to the ancient city. It was value for money.

We felt that the establishment could have worked on the shower as the hot water was not sufficient. Other than that, I guess it was alright.

The location of the hotel is at the road side, easy taking didi to everywhere. You don't need to drag your suitcase walk on the uneven gravel road in the oldtown, but you need to walk to the old town for 10 minutes, it's ok for us who likes walking. All staff went out of way to assist, fruit, tea, tasty breakfast, excellent travel booking with super friendly English speaking Joye, sad to leave.

The hospitality provided by all the staff was amazing, particularly from the energetic Mr. Joye, who happily arranged all our transportation, responded to all my inquiries, and even prepared breakfast for our tour. Additionally, I greatly appreciated the location of our stay, which had a cozy atmosphere and was situated in a fantastic spot. Unlike other accommodations I had in the old town of Lijiang, it wasn't as crowded or noisy.

Amazing guesthouse

The staffs were great. Extremely helpful even before we arrive in Lijiang. They already contacted us and helped us with our tour bookings. Our room was spacious and clean.

The location isn't as convenient as the accommodation within the old town. It's still within walking distance and getting a taxi is very easy. So it's not a big problem for us.

The environment is very good and the service is enthusiastic.

The rooms were immaculate! Very cosy and comfortable stay, and the staff were fantastic. They made you feel at home and looked after you every step of the way. Cassie was amazing and helped us with tours, travel info, rides, and food recommendations. 100% will stay again if we are ever back in Lijiang

The room has double-glazed windows that really keep the street noise out, the toilet seat stays warm—pretty fancy. Joye was always full of enthusiasm and more than willing to help us, he filled us in on all the cool places and fun things to do in Lijiang. We decided to hike Tiger Leaping Gorge and had a wonderful day. Joye, thanks for being so welcoming. You really made our Lijiang trip even better!

Heated toilet seats and heater in shower. Spacious room. Very good personalised service. They set a group we chat to ensure we could communicate with them all the time. You don't need to drag luggage on cobblestones of Ancient town. Dyson-look-a-like hair dryer. It's really good value for money

20-minute walk to the main area of Lijiang Ancient town. 5 mins to enter the Ancient Town (quiet side)

The room, located in an excellent spot within the old town, was both clean and comfortable. The hospitality provided by all the staff, particularly Joye who arranged all our transportation, was outstanding.

The hospitality staff spoke English fluently. Both the owner and staff ensured our stay was exceedingly comfortable. The room was ample and spacious, while the breakfast was truly delightful. I highly recommend it.

It is ok for the breakfast.

Our trip in Lijiang was perfect. The staff here were very friendly, there was delicious breakfast, a quiet courtyard, and free laundry.

Nice room and perfect service, Joye and Cassie gave me a great assistance, thank you so much!

Great location, very easy to take DiDi to go anywhere,there was a beautiful garden view in public area, the room was spacious and comfortable with soundproof glass windows, especially the service there was very nice, they were all kind hearted, gave me great assistance with my trip

prompt service. Nice room but I did not have time to enjoy the balcony.

nothing I did not like.