The Palawanos Home at Shell Residences

The unit was clean and smells so good

None

The owner is very accomodating.

There are tiny cockroaches in the unit. I would suggest to use Batanex cockroach gel to eliminate them. It really works!

Beliggenheten

Voldsom luftfrisker "duft"

The location was very nice! And the view was perfect!

There were no shelving units in the bathroom and couldn’t figure out how to turn the hot water on after it stopped working the third day, but it wasn’t ice cold so it was fine. The fridge was small and the neighbor across the hall kept setting off the fire alarms.

Very accomodating host ❤

None

Easy and smooth kausap si Ryan. Sobrang ok ng stay namin. Near sa mga convenient store and near sa Moa.

None.

Nice place

Pretty much closed to everything

Didn’t like the pool rules to many requirements or things to do before you can even swim.

all veery good

clean

Location!

It’s price!

emailed to me the instructions on how to check in. door code was provided and authorisation, responds promptly with my queries pre check in.

the air conditioning wasn't that good temperature ( it's not cool enough) considering that it was set up for 16 degrees. The reason that we didn't sleep well due to room temperature. Another issue was we saw a german cockroach (small in size ) came out from the sink. This needs attention as it won't just easily get rid off.

Nærheten til Mall of Asia og andre butikkene. Esp laundry service. Jeg liker hvor høy ser ut fra bassenget.

At det ingen egen nøkkel for å komme in i byggningen etter bading. Veldig komplisert prossess for å bade. Signert for mye skjema, frem og tilbake. Ingen wifi service på resepsjonen. Litt rotete system i resepsjonen.

The unit have everything you need. Ryan is very accommodating and very easy to contact. I regretted that we only stayed 1 night.

The underpass closes at night so we have to walk way further to reach the unit.

Accomodations

Nothing

Room too small

Location and accessibility

There were cockroaches and there were plenty of them.

Near to shopping centre

None

The Host was fantastic and helpful, the location of the property in Manila is second to none. Alfa mart is at the bottom of the building, very convenient.

The staff in the building are rude and unhelpful. it's very difficult to have guests, because staff are fearful, they may sleep in the hotel. Always being questioned when you walk in the building. I felt i was being treated like a child.

It would be better to provide a duvet cover for the blanket.

Nice and clean room

Nothing

Checkin took 90min, we are 3 pax and got 2 small towels, after complaining, we got 1 shower tower, should be shared for 3 pax. The door lock was not safe, the opening combination was the room number. We did not feel safe and checkout after 1hour.

The view of the pool was nice, along with the kitchen amenities. It was very quiet in the top floors, so it was nice to stay in a peaceful room. Mall of Asia was across the street and very convenient to go to whenever we wanted to go shopping. Host was very kind and gracious with our requests during our stay, will definitely book again.

You do hear the occasional planes flying overhead, but after traveling throughout the day, you wont notice after passing out

Food is around the corner with walking distance. Easy to access to big malls. Walking distance to bay walk with open space for drinking sessions. Peacefull place and easy to access on grab-a-car. Can have a beautiful atop.

The queen size bed. Not suitable for double occupancy. Malfunction of microwave oven.

Clean room and good staff.

Nothing

The room is very convenient.

Nothing.

The place is well maintained and decorated

Nothing to be honest

Clean room, silence and confortable

I use to that place

The staff was helpful

Internet was not available

이동할때나 식사를 할때도 위치가 좋고 보안도 좋았습니다 발코니에서 흡연을 할수가 있어서 흡연자 분들한테는 좋은곳입니다

웰컴 드링크가 있었으면 좋갰습니다 물과 함께 그리고 타월이 더있으면 좋겠습니다

Very accessible

Na

I like how accomodating the agent was for helping with the registration for the IDs. The rooms where clean, the bed was also very comfortable to sleep in. Location wise is also the best since it's nearby MoA and other places to eat and buy essentials.

Convenient and close to MoA. Property staff Mr Ryan is super helpful from check in and checkout. Even help to find driver to airport after trying 1 hour searching grab.

Smart TV wifi is not working tried a few times still cannot connect. Aircond need maintenance since water dripping out after switch on for some time.

Convenient and host is awesome.

Near to my family and mall.

Lack of cleaning tools. Washing Machines filter so filthy. Cooking stove rusty. Toilet and shower rm bit mouldy.

The room and the location

The staff at the reception were not accommodating at all (naka simangot 😂), maybe for foreigners going for check-in they're not 😂. And also the staff at the pool, like she's the owner of the whole residence 😂.

The host is very accommodating! He’s the best! This is the third time we stayed at the unit. Nice view of the amenities, too!

None

Location ok if you need short distance to airport.

Staff was not very polite. The apartment was pretty worn especially bathroom. You will hear all the noise coming from the airplanes when staying here. Staff should never ask for sending personal ID via email. That is against Booking.com rules.

Cleanliness, and good staff

Had trouble with the Internet every night,

Great place to stay. Responsive owner and staff.

Balcony door needs to be fixed.

The host is very accommodating, the amenity view is very easy on the eyes, and the room is very nice to stay in. Whenever we needed to buy stuff, the stores outside the lobby and nearby areas are very accessible and within walking distance.

None

Excellent location to Mall of Asia (MOA) within walking distance to various restaurants and an exceptional view from the balcony. Unit is well decorated and comfortable for any length of stay. Would definitely recommend this unit to everyone.

just a short drive from the airport and walking distance from SM MOA. Good communication from the owner and staff. Highly recommended and i will surely book again in the future.

Location was great.

Some things can be replaced or repaired e.g., Bidet in the bathroom and balcony door

The friendly staff, walking distance to MOA, beautiful lobby and swimming area.

Cockroaches

The location to the mall.

Not comfortable due to the lack of bedding/linen. The property requires infestations to get rid off cockroaches crawling around the kitchen and bathroom. The shower heads are rusty, it’s quite concerning to open your mouth whilst showering. The stovetop is also rusty. The washing machine wasn’t working properly that caused water flooding in the bathroom floor. Overall the place is not suitable for three people due to the size of the property being small. 😕 I tried contacting the host to provide blanket as there was nothing but a bed topper/cover only was provided as it showed on the photo 👇 but sadly the host response was my expectation was all over the place.😀

The location, moa view, main Hall receiption

The flat !!!! Very old furnitures bed broken canapé very rusty, kitchen, bathroom, towels...only fridge and tv ok Very dirty...so many cockroaches, awful place

Location is great. Just across from mega mall… safe neighborhood

nice spacious room, comfortable bed, close to the airport, clean, good facilities, owner was accommodating and easy to contact at all times.

Close to shopping centre. Walking distance to mall of asia

Towels need to be replaced. Room needs more tidying

Stuff was very friendly and helpful, all the amenities was close bye

Pool rules could be little bit easy

Liked that it was central. Had all necessities within a good distance and the accomodation itself had a homey feel

Nil

Nothing

Property walls was full of black mold and even have mold directly touching the bed. Couldn’t even breath from the strong smell of bleach and property refused to refund claim made only a couple hours into my stay.

the host was asking for more payment even though we pay for the right amount and saying that we only booked for 2.

Good facilities like kitchen, washing machine etc. The location was very good and convenient, near to the bus terminal, airport, shopping centre, etc.

This is an honest review describing a real situation so read carefully and decide if you want to book or not. We have suffered a situation so I don't want anyone else to go through this pain therefore I am describing in length every situation that we faced. I would encourage you to leave a review if you face a similar issue. A number of things can be improved and this review is an opportunity for improvement. We have been asked to provide a passport copy via @gmail.com email or WhatsApp which is not safe as we don't know who we sending it to. We have been threatened to cancel the booking leaving a very short time to book another place moreover it was very complicated to request a refund when the property owner denied access however, the owner was cooperative in giving a refund. There was only building security not knowing any process whatsoever when we reached the property at 23:30. This would have been avoided by the owner by providing information via email, message etc but they did not bother and left us struggling moreover, the owner was not responding to any message or calls. The positive about this situation is that the property owner had a manager who was available throughout the time without it we would have no access to the property. When we arrived at reception we were asked for authorisation which we did not have any clue but talking to the manager solved the issue. Once security clearance we were told that the property was located on the 5th floor but no clue how to open it and we were not given any keys again property manager was helpful providing information on how to open the auto lock with the security code. Message to manager: you could have given us instructions when we have been talking over the phone multiple times at least what we are required at reception, how to open the lock and how to access wifi. The property was advertised as a sea view but there was no sea view. I will be attaching photos to prove there were no sea views.

Friendly service, comfortable place to stay, had the essentials

Excellent wifi. Good space. Kitchen amenities and toiletries are ok.

Additional rules like washing machine can only be used for stay more than 4 nights. This was only brought to attention after payment of booking.

Great space, Tv worked well, free and good wifi. The view was wonderful as well

On the first day the hot water did not work. The rest of the week had to have cold showers and was told it was fixed after two days of telling owner, to it still not working Only had one toilet paper roll Has washing machine but no washing materials, nor anywhere at all to hang washing so didn’t use it.

no breakfast, but the location was really good

its the process of how we can avail the swimming pool. very inconvenient.

Location is convenient