Hilton Garden Inn Beijing West Railway Station

The property was close to the subway and railway station. However, what stood out the most was the standard of service from the staff. Very helpful.

Nothing

Отель расположен вблизи Малиндао -чайной улицы. До метро далековато. Номер очень просторный -для троих очень удобно, раздельные душ и туалет. Матрасы удобные. Чисто и приятно было здесь жить

die Lage ist sehr gut und das Personal ist hilfreich.

Das Frühstück ist nicht so gut. Vor Zehn Tagen habe ich in DaXin Garden Hilton übernachtet, ist dieses Hotel besser als Hilton in West Railway Station, sogar das Frühstück. Es gibt noch nicht eine Business Center in Hilton West Railway Station, komisch.

Das Zimmer war sehr groß und komfortabel, die Nähe zur Beijing West Railway für mich super. Das Frühstück war umfangreich

Das Personal spricht kaum Englisch, das sollte bei einer internationalen Kette nicht der Fall sein

The rooms were really large and well equipped.

It’s a 30 minute walk to Beijing West Station. Assumed it was closer.

Tout était parfait 🙂

Užasno netacni podaci adrese, kada se unesu u Google Maps. Pokušao sam da dodjem pesme od železničke stanice West …, teorije nema da te navede na hotel. Frustriran, uzmem Taxi, da me odveze iza 2 ugla. Ostalo je TOP. Ne znaju ENG, ali koriste “sokocalo” za prevod. Divni mladi ljudi

Sve sam napisao

Good ambience

Good and calm

Pas grand chose

Les employés pas serviable Emplacement loin de tous Petit déjeuner horrible

The room was a decent size

前台小贾服务好

Beautiful room and helpful staff

Location - near the BeijingXi Train Station. Chosen for this purpose of being able to get there with a short taxi ride. They gave me a free upgrade for the room. Breakfast was good.

The reception staff could do better with being friendly, and welcoming. Both did not greet, did not say Hello. Strange for a Hilton hotel. Same when I checked out. No thank yous, no conversation, no questions asked. This location is not near restaurants or eateries. I ended up eating at the hotel's restaurant. The food was good enough.

الغرفة واسعه و الموظفين ودودين

الموقع غير جيد و السعر مرتفع

The room was spacious with very comfortable beds and showers with good water pressure.

The breakfast options were limited to Chinese cuisine and no labels were provided next to the foods to indicate what you are eating. This could be a serious issue if one has allergies or dietary restrictions. Also, the coffee machine did not work properly. Another issue was that only one iron was provided for the whole building.

1) Ближайшая станция метро примыкает к торговому и офисному центру. Есть супермаркет, фудкорт. Станция метро на 1 ветке с южным вокзалом, а также можно добраться с аэропорта на экспрессе с минимальными пересадками. 2) Хороший завтрак. Представлен неплохой выбор блюд от фруктов до основных. 3) Комфортный размер номера и приятная обстановка (цветовая гамма, симпатичная мебель) 4) Персонал на ресепшене был готов помочь и ответить на вопросы

1) Надо быть готовым идти пешком от метро минут 15 или заказывать такси. По улице идти не везде комфортно. 2) В санузле пахло куревом из соседнего номера.

Staff did not speak any English

The staff was very friendly and breakfast and service were excellent.

The address on Booking.com was incorrect and it tool a while to find the correct one, asking friends to call the hotel.

Hilton Hotel was generally good including the services offered. Only language barrier can be improved but the staff tried using the language interpreter and it halped them.

Only langauge barrier but not that bad. I intend to come back to Beijing and enjoy myself more I had little time to move around to explore the city.

The staff were fairly friendly. The hotel was not too far from the city centre by taxi, but it wasn't close enough to metro stations. The indoor decoration style was good enough. The room didn't smell like smoke.

There was NO AC as they advertised, and they sent a fan on the last two days as replacement, which was totally not what we paid for (other reviews also pointed this out). Ventilation was poor and the window could only be opened a little bit, not enough to cool the room down. The noise isolation was basically non-existing and we constantly heard talking and door-slamming from the corridor and the neighbouring rooms both early in the morning and late at night. We went to this hotel for a birthday vacation for my wife, but we didn't get a single night's good sleep for the entire 2 weeks stay. In particular, on the night before my wife's birthday, one of the neighbours was watching TV loudly (who kindly turned it down after we confirmed it in person), and the other one was talking loudly, and we could hear someone's phone/laptop notification sound constantly but couldn't locate it. All the hotel rooms also came entrance door, shower room door and toilet door that all slam themselves unless one closes them very carefully, so that was also part of the late-night choir. The noise continued till at least 1 am. Then, before 5am, we were woken up by the heat and lied in bed for more than 2 hours trying to sleep again. Before we succeeded, at about 6 or 7am, the noise of talking and notification and door-slamming resumed again. We had slept for less than 4 hours on that day, which made it the worst birthday my wife had ever had, and that was particularly disappointing for we had high hopes for this hotel and booked a total 2 weeks! We really really looked forward to this long trip to China and this hotel really managed to ruin the entire experience. We also complained to Booking, who didn't think we are eligible for compensation but encouraged us to write a review. Well, I guess falsely advertising AC and sound-proof here does have consequences.

excellent breakfast and services

All was good

This hotel is very comfortable and impeccably clean. The staff is always friendly and willing to help with anything we need. Highly recommended.

Breakfast was good, a great selection. Location was central to our closest station

The air conditioner was only working intermittently. The basin plug gets stuck and does not let the water out

Everything except the location. But that’s not the fault of the hotel, Booking.com, as usual, located the property about a mile closer to the railway station then where the property actually was located. Other than that, everything was perfect.

Neat and Tidy facilities. Strong hot water pressure especially useful in cold winter

Clean, modern facilities.

The chicken we got in the restaurant was terrible. Chopped into bite size pieces without removing bones. Small bits of bone in most pieces. The young woman who took our order was quite friendly and helpful, but the scan menu didn't work.

Good loocation and suprisingly quiet

Why not include the breakfast in the price

Good spacious and clean rooms.

Breakfast was fantastic, an array of food items. The stuff also were so helpful

The language barrier

My room #502, upper unit #602 was extremely noisy from 9:00pm to 12:30am, I called the front desk asking for change different room, but I had to wait for another 30 minutes. It was a very bad experience. This hotel’s sound insulation is poor.

Easy to explain to a taxi driver where to go. Receptionist printed out a few pages for free

Lack of English language