Atour X Hotel Shenzhen Luohu Dongmen Pedestrian Street

Location is good, staffs are friendly & nice, hotel is clean.

The lift is slow

the breakfast had good variety and quality good. did had a hearty meal. happily surprised there was supper provided although not much variety and Porridge should be hotter. Overall still acceptable and good especially when the location is right where all the shopping streets are.

all was acceptable.

地點優越，東門老街就在對面，玩夜一點都不怕要花額外時間坐車回酒店，在深夜突發情況下要求更換房間，服務員能作出彈性處理。

座廁容易淤塞⋯浴缸🛁清潔度不足

Location is probably the best. Just cross the road to the Dongmen pedestrian street

Nothing I didn't like

服務到位

The location is good shopping eating easy to find almost everything you need

The only thing I don’t like is the hallway smell smoke all the times even my room can smell the smoke too This is a non smoking hotel I think they should control and make sure no one smoking in the public area

Excellent location. Big room.

I went to check in at 18.00 but the room is not ready.

Location and staff

None

La Ubicacion exelente exelente!!! shoping y mercados enfrente del hotel , la habitacion grande, buena cama, buenas cortinas para oscurecer la habitacion, piso 7 no se escucha la calle.- el desayuno 8 puntos el personal 10 puntos.- Hay donde lavar la Ropa con lavadoras modernas y un lugar muy lindo para trabajar.- Es de destacar que el checking lo hicimos 10,30 hs y el checkout a las 14 exelente!!!! Volveremos sin duda

La Habitacion tiene el baño separado por un cristal, no tiene extractor, hacer caca es dar a conocer nuestros olores, no tiene bibet ni duchita para lavarse la cola, los ruidos de nuestros vecinos eran como compartir con ellos, se levantaban al baño a las 6 de la mañana y no sabemos por que tiraban la cadena varias veces.- conversaban cuando hacian de las suyas, lo traduciamos con el traductor y nos divertiamos con eso.- el desayuno bastante normal , bien chino pero pasable al fin.- muy mala la tostadora, la maquina de cafe extremadamente lenta, no hay tazas, desayunar en un vaso de carton no esta bien, no ponen cucharitas pequeñas.- tonterias faciles de solucionar.- Volveria a ir con mi taza y mis cucharitas!!

Die Lage ist super, der Blick aus unserem Zimmer im 9 Stock war auch sehr schön

Das Fitness Center besteht nur aus drei Geräten, die in der Bibliothek aufgestellt sind.

Perfect location next to the dogmam pedestrian area. Very friendly stuff

Very good location. Just one road you reach dongmen

Location. Spacious room

Smoke everywhere. Corridors, some rooms, lobby toilet. Insufficient washing machine/dryers. Check in time supposed to be 1500hr but rooms not ready!

Propre Bon emplacement Bien équipé

All good beside the hotel entrance.

I arrived there with a bad flu. One of the staff there, a sweet and kind young woman, noticed my illness and brought me hot ginger tea!!!! Melted my heart with kindness and I will never forget that gesture of kindness. I will book there at every opportunity in the future. The facility is amazing!

le staff ne parle que très mal anglais

Perfect location, room clean.

Disappointed w the reception. Last year during our staying the whole team so friendly especially the operation head.

Room was very comfortable, and had a plush feel which was very positive.

There could be more seating in the lobby area. Toilets in the lobby area was not so nice.

Room big

One of Front desk staff not veey helpful

Everything was perfect and the staff very helpful anytime 🙂

Very convenient and good price. Modern facilities

The heater didn’t work so we were a bit cold

Wifi in room didn't work in some locations.

Terrible value.

The room, location

Nothing all perfect. Will book again for my coming trip soon.s

Good location and the staff were very helpful and friendly. Hotel lobby is very nice and has a great view of the district. Taxi's go from right outside the building and there is a shopping area opposite which is really handy.

The window in my room didn't shut properly so I got eaten alive by mosquitos in the night. I told the staff and they were really nice about it and swapped my room but the second room's window also did not close so I had to stuff the gaps with tissue paper in the end to try and stop the mosquitos coming in. Not the staff's fault but it was a bit annoying as it also meant noise came in the room from the busy street outside.

The best breakfast for the value. Every day has different menus. Staffs are very friendly and helpful.

Staffs are the best.