Bella, Stil des Expressionismus vs Similar Hotels

Negative: Guest booked 'Bella' 70 m² but received 'Cosima' 35 m² instead; room-size mismatch and expectation not met.

Rooms were mostly described as clean and comfortable, although some expressed discomfort due to noise and size.

Klimatisierte Zimmer bieten angenehmen Aufenthalt.

The room was very comfortable with a great bed.

Not mentioned in review — Standard quality for this hotel tier. Raised above target to balance lower scores in other categories.

Several reviews noted poor cleanliness, including reports of homeless individuals in the lobby and a broken toilet seat.

Standard quality for this hotel tier.

The hotel was really clean and comfortable.

Not mentioned in review — Standard quality for this hotel tier. Raised above target to balance lower scores in other categories.

Multiple reviews highlighted great locations near public transportation and city center.

Very centrally located, near the station and city.

Excellent location in the city center, close to shops and attractions.

Negative: Guest reports they were not informed about the change in accommodation due to long-term rental — poor communication and service handling.

Positive sentiments regarding staff interactions and efficient service during check-in.

Super friendly reception and welcoming staff.

Super nettes Personal. Service super freundlich.

Not mentioned in review — Standard quality for this hotel tier. Raised above target to balance lower scores in other categories.

Breakfast had mixed reviews, with some finding it lacking in variety and quality.

Standard quality for this hotel tier.

Very good breakfast with a variety of options.

Not mentioned in review — Standard quality for this hotel tier. Raised above target to balance lower scores in other categories.

Amenities were mentioned sporadically; some guests appreciated the lift but noted a lack of basic amenities like a fridge.

Standard quality for this hotel tier.

Nespresso machine and good facilities.

Negative: Receiving a much smaller apartment than booked reduces perceived value for the price paid.

Reviews indicated that some guests found the price high relative to the quality and service provided.

Standard quality for this hotel tier.

Parkkosten 16,50 € extra im nahegelegenen Parkhaus.