Holzplattform Mischbachwasserfall
Holzplattform Mischbachwasserfall, Franz Senn Weg, 6167 Neustift im Stubaital, Austria- Viewpoint
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About this hotel
Luxurious Spa Area with Stunning Views
Aktiv & Vitalhotel Bergcristall in Volderau offers a beautiful spa area with an indoor pool, saunas, steam bath, and infra-red cabin. Relax and rejuvenate while enjoying panoramic views of the Stubaital Glacier.
Gourmet Dining Experience
Indulge in Tyrolean specialties and international cuisine at the hotel's restaurant. The half board includes a delectable 5-course dinner.
Exciting Activities and Programs
Participate in guided hiking tours, dancing parties, and other programs during weekdays. Explore the nearby hiking paths and cross-country tracks for outdoor adventures.
Experience luxury, relaxation, and culinary delights at Aktiv & Vitalhotel Bergcristall. Book your stay now for an unforgettable experience!
Nearby Attractions
naturidea Naturschauplatz Hühnerspiel
naturidea Naturschauplatz Hühnerspiel, Stubai Radweg, 6167 Neustift im Stubaital, Austria- Viewpoint
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Naturschauplatz Gratzengrübl
Naturschauplatz Gratzengrübl, Stubaier Höhenweg, 6167 Neustift im Stubaital, Austria- Attraction
Important Information
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
Pets allowed
Hiking
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Cycling
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Tour desk
Ironing service
Children's playground
Sauna
Skiing
Breakfast in the room
Massage services
Packed lunches
Games room
Spa/wellness center
Table tennis
Ski storage
Chapel/shrine
Hammam
Non-smoking throughout
Private parking
Sun terrace
Private check-in/check-out
Daily housekeeping
Airport shuttle (additional charge)
Shared lounge/TV area
Board games/puzzles
Shuttle service (additional charge)
Concierge service
Allergy-free room
Kid meals
Snack bar
Kids' outdoor play equipment
Lockers
Pool with view
Heated pool
Electric vehicle charging station
Indoor pool
Indoor play area
Public transport tickets
Evening entertainment
Public Bath
Ski pass vendor
Outdoor furniture
Sun loungers or beach chairs
Picnic area
Wine/champagne
Sun umbrellas
Airport drop off
Airport pick up
Coffee Shop on site
Steam room
Fitness/spa locker rooms
Yoga classes
Strollers
Fitness classes
Personal trainer
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Walking tours
Breakfast takeaway containers
Key card access
Bike tours
Mobile app for room service
Live music/performance
Room Types
Superior Double Room
Up to 4 guests35 sqmExtra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
This double room comes with satellite TV and a bathroom with bath or shower, toilet and a hairdryer. It features a south-facing balcony with views to the Stubai Glacier.
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
35 sqm
With View
In-room amenities
Safety deposit boxTVTelephoneHair dryerBathrobeRadioRefrigeratorDeskSeating AreaToiletPrivate bathroomHeatingSatellite channelsSofaTile/marble floorHardwood or parquet floors
Economy Double Room
Up to 2 guests23 sqmQueen bed (151-180 cm wide)
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. Boasting a balcony with mountain views, this double room also features a seating area and a flat-screen TV with satellite channels. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults
Beds
Queen bed (151-180 cm wide)
Room details
23 sqm
Mountain View
In-room amenities
Safety deposit boxTVTelephoneHair dryerBathrobeRadioDeskSeating AreaToiletPrivate bathroomHeatingSatellite channelsTile/marble floorHardwood or parquet floorsAlarm clockElectric kettle
Double Room
Up to 3 guests29 sqmSofa bed (Variable Size), Queen bed (151-180 cm wide)
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. The spacious double room offers a flat-screen TV with satellite channels, a seating area, a wardrobe, a safe deposit box as well as mountain views. The unit has 2 beds.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
29 sqm
Mountain View
In-room amenities
Safety deposit boxTVTelephoneHair dryerBathrobeRadioRefrigeratorDeskSeating AreaToiletPrivate bathroomHeatingSatellite channelsSofaTile/marble floorHardwood or parquet floors
Family Room with Bath
Up to 4 guests38 sqmExtra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Providing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. Featuring a balcony with mountain views, this family room also provides a seating area and a flat-screen TV with satellite channels. The unit offers 2 beds.
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
38 sqm
Mountain View
In-room amenities
Safety deposit boxTVTelephoneHair dryerBathrobeRadioRefrigeratorDeskSeating AreaToiletPrivate bathroomHeatingSatellite channelsSofaTile/marble floorHardwood or parquet floors
Junior Suite with Mountain View
Up to 4 guests40 sqmQueen bed (151-180 cm wide), Sofa bed (Variable Size)
This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Boasting a balcony with mountain views, this suite also features a seating area and a flat-screen TV with satellite channels. The unit has 2 beds.
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide), Sofa bed (Variable Size)
Room details
40 sqm
Mountain View
In-room amenities
Safety deposit boxTVTelephoneHair dryerBathrobeRadioRefrigeratorDeskSeating AreaToiletPrivate bathroomHeatingSatellite channelsSofaTile/marble floorHardwood or parquet floors
Family Room with Balcony
Up to 4 guests33 sqmExtra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. Boasting a balcony with mountain views, this family room also features a seating area and a flat-screen TV with satellite channels. The unit has 2 beds.
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
33 sqm
Mountain View
In-room amenities
Safety deposit boxTVTelephoneHair dryerBathrobeRadioRefrigeratorDeskSeating AreaToiletPrivate bathroomHeatingSatellite channelsSofaTile/marble floorHardwood or parquet floors
Junior Suite
Up to 4 guests60 sqmDouble bed (131-150 cm wide), Sofa bed (Variable Size)
These junior suites are very spacious and have a balcony, bathroom and satellite TV.
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
60 sqm
In-room amenities
Safety deposit boxTVTelephoneHair dryerBathrobeRadioRefrigeratorDeskSeating AreaToiletPrivate bathroomHeatingSatellite channelsSofaTile/marble floorHardwood or parquet floors
Junior Suite with Mountain View
Up to 5 guests50 sqmDouble bed (131-150 cm wide), 2 Twin bed (90-130 cm wide), Sofa bed (Variable Size)
Boasting a balcony, this suite also offers a seating area, a wardrobe and a flat-screen TV with satellite channels. The unit has 4 beds.
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
Double bed (131-150 cm wide), 2 Twin bed (90-130 cm wide), Sofa bed (Variable Size)
Room details
50 sqm
Mountain View
In-room amenities
Safety deposit boxTVTelephoneHair dryerBathrobeRadioRefrigeratorDeskSeating AreaToiletHeatingSatellite channelsSofaHardwood or parquet floorsAlarm clockElectric kettle
Budget Double Room
Up to 2 guests18 sqmQueen bed (151-180 cm wide)
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. Boasting a balcony with mountain views, this double room also features a wardrobe and a flat-screen TV with satellite channels. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
18 sqm
Mountain View
In-room amenities
Safety deposit boxTVTelephoneHair dryerBathrobeRadioRefrigeratorToiletPrivate bathroomHeatingSatellite channelsSofaTile/marble floorHardwood or parquet floorsAlarm clockWardrobe or closet
Standard Double Room
Up to 2 guests27 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
These spacious rooms have a balcony, bathroom and satellite TV.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
27 sqm
In-room amenities
Safety deposit boxTVTelephoneHair dryerBathrobeRadioRefrigeratorDeskSeating AreaToiletPrivate bathroomHeatingSatellite channelsTile/marble floorHardwood or parquet floorsAlarm clock
Suite
Up to 4 guests80 m2Double bed (131-150 cm wide), Bunk bed (Variable Size), Sofa bed (Variable Size)
These suites are extremely spacious and have a balcony, bathroom and satellite TV.
Sleeps
Up to 4 guests
2 adults
Beds
Double bed (131-150 cm wide), Bunk bed (Variable Size), Sofa bed (Variable Size)
Room details
80 m2
In-room amenities
Safety deposit boxTVTelephoneHair dryerRadioDeskToiletHeatingSatellite channelsTile/marble floorAlarm clockElectric kettleBottle of waterCotsAccessible by liftLockers
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(118 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 17, 2026Tolles Hotel, wunderschönes Zimmer. Die Bedienung im Restaurant war top. Sehr freundliches Personsl; vor allem die Kellner! Aufgestellt, lustig und zuvorkommend. Das Abendessen war immer sehr gut. Wir werden wieder hier buchen.
-
10/10
Reviewed Sep 9, 2026Superbe établissement, nous recommandons
Rien
10/10
Reviewed Aug 30, 2026Posizione, spa, colazione, vista
10/10
Reviewed Aug 23, 2026Superbe hotel. Super infrastructures. Très bon repas en 1/2 pension.
9/10
Reviewed Jul 25, 2026Vriendelijk en attent personeel. Locatie. Faciliteiten
Niks
10/10
Reviewed Jul 16, 2026Lage, überschaubare Größe des Hotels
Alles perfekte
10/10
Reviewed May 17, 2026Essen ist das beste was wir im Stubaital hatten von insgesamt 7 Hotels. Der Spa-Bereich ist auch erste Klasse.
10/10
Reviewed May 12, 2026Naprosto vše, luxusní
Nic nemohu vytknout
10/10
Reviewed May 11, 2026Peaceful quiet location, comfortable spacious room and balcony with a view. Close to the glaciers with buses every 15-30 minutes. Lots of wonderful lakes & mountains rivers to walk around. Super!
Nothing
8/10
Reviewed May 10, 2026Het diner was van goede kwaliteit. Goede bediening.
Het bedkussen was te dun.
10/10
Reviewed May 10, 2026Toller Service, tolles Zimmer und das Essen war top
Nichts
8/10
Reviewed May 9, 2026Sehr guter Service und freundliches Personal
10/10
Reviewed May 8, 2026Heel fijn hotel. Mooie grote, schone kamer. Erg lekker ontbijt en fantastisch diner. De bediening in het restaurant is heel vriendelijk en professioneel. Wij hadden een top verblijf van 5 dagen.
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10/10
Reviewed May 6, 2026Doskonały hotel. Pyszne jedzenie. Perfekcja w każdym calu.
9/10
Reviewed May 4, 2026This family-owned hotel is beautiful, with stunning location in the Stubai Valley close to the glacier. We purchased the Half Board for meals, and weren't disappointed by the high quality and plentiful food and service. The staff was beyond accommodating, always ensuring our needs were met. The room was spotless, and well serviced, with comfort in mind. There is a waterfall just behind the hotel, and hiking trails to reach it within only a few minutes. Other hiking trails and sites are also very close by. The hotel also offers recommendations for excursions and hikes in the area. A family-friendly hotel, with a lovely spa and areas for adults to relax as well. We would definitely return to this place, and highly recommend it to others!
I had assumed that the sofa bed in the room would pull out to be a full-sized bed for our teenaged son, which was my mistake. As the sofa in our room actually converted into bunk bed better suited for children, the hotel provided a separate small single bed instead, hoping it would be more comfortable for our 15 year old. At first, we were concerned about his comfort in this narrow bed, and cramped quarters in the room for us due to the placement of this extra bed. But the hotel was very accommodating and tried to meet our needs, explaining that only some rooms offer sofa beds that pull out to make a larger bed. In the end, as we weren't able to switch to one of these other rooms, we made it work, and my son was able to sleep comfortably. However, if you're depending on the sofa bed for a teen or adult, it might be worth asking for more details about the conversion of the sofa beds. It depends on the room, evidently.
9/10
Reviewed May 1, 2026Das Essen war Top. Das Zimner war gross und sehr schön eingerichtet. Das Personal war sehr freundlich und aufmerksam.
-
10/10
Reviewed Apr 28, 2026Extremely accommodating, allowed early check in as well as luggage storage + use of the sauna showers after check out. Dinner was super fancy and fun, 4 courses plus salad bar. A lot of amenities, e.g., pool, ping pong, sauna, gym. Room was nice too with lots of storage space and very clean. Beautiful view of the mountains. Great location, 2 min walk to bus stop to Stubai glacier / Innsbruck. Also many hikes nearby.
10/10
Reviewed Apr 23, 2026Besonders gut hat mir gefallen, dass während der Essenszeiten im Kinderkino gleich neben dem Essbereich Zeichentrickfilme für die Kinder liefen. Machte das Abendessen gleich viel entspannter!
10/10
Reviewed Apr 19, 2026Sehr gutes Essen, super freundliches Personal, alles sehr sauber
Leider kein Whirlpool
10/10
Reviewed Apr 16, 2026Perfektní obsluha pana Zoltána. Velmi dobrá kuchyně. Večerní procházka s pochodněmi.
Na pokoji bylo v noci až příliš teplo. Nenašli jsme termostat.
10/10
Reviewed Mar 13, 2026Чистотата
Няма
10/10
Reviewed Mar 11, 2026Чистотата
Няма такова
10/10
Reviewed Mar 8, 2026The services were absolutely exceptional. Everything in the hotel was well maintained and clean, and the room cleaning was the best we have ever experienced. Dinner was served and was at a very, very high level. All the staff were kind and helpful. We used the wellness facilities every day; everything was clean and comfortable. The hotel also has an excellent location for traveling to the glacier — the ski bus stop is about 150 meters from the hotel and runs approximately every 15 minutes. The journey then takes about 10–15 minutes.
10/10
Reviewed Mar 7, 2026.
.
9/10
Reviewed Feb 14, 2026Sehr schönes, nicht zu großes Hotel. Lage, Personal, Essen top.
9/10
Reviewed Feb 9, 2026Das Frühstück war sehr abwechslungsreich und sehr gut.
10/10
Reviewed Feb 8, 2026Alles top! Freundliches Personal, toller Ausblick, schöner SPA-Bereich...
Manche Gäste waren wenig rücksichtsvoll... aber dafür kann das Hotel ja nichts!
10/10
Reviewed Jan 31, 2026Die Lage war super, relativ nah am Gletscher mit einem phänomenalen Blick auf den Berg. Der Einstieg in die Loipe war direkt auf der anderen Straßenseite, ebenso die Skibushaltestelle.
Es war alles sehr schön!
9/10
Reviewed Jan 27, 2026śniadanie bardzo dobre, basen i sauny doskonałe
10/10
Reviewed Jan 24, 2026Haben kurzfristig eine zusätzliche Nacht vor Ort reserviert, weil alles gepasst hat!
10/10
Reviewed Jan 12, 2026La beauté de l’établissement , son calme , son côté hyper cosy , de belles grandes chambres avec vue exceptionnelle, le personnel très professionnel et très sympathique ! Et les plats divinement bien exécutés !
Tout était parfait !! Nous recommandons vivement cet hôtel !
10/10
Reviewed Jan 6, 2026Sehr freundlich und alles familiär.
10/10
Reviewed Jan 3, 2026Very clean and not massive hotel.
Nothing
9/10
Reviewed Dec 30, 2025Frühstück und Essen, Service und Wellnessbereich
Dusche auf dem Zimmer hättet einen Tick wärmer sein können
9/10
Reviewed Dec 20, 2025Very quaint hotel perfect for skiing in the area.
Dinner was expensive and sometimes delicious and others not.
10/10
Reviewed Dec 14, 2025Przemiła obsługa, przepyszne jedzenie, strefa saun i basen bardzo komfortowe. Miło, cieplutko, czyściutko, bardzo blisko stoku. Bardzo bardzo polecamy
10/10
Reviewed Dec 11, 2025Wspaniale saunarium
Pokoje mogłyby byc odrobinę lepiej sprzątane
8/10
Reviewed Nov 26, 2025Sehr sauber und die schöne Lage.
Es hat ein wenig das herzliche und persönliche gefehlt.
9/10
Reviewed Nov 1, 2025Wellnessbereich, Zimmer, Frühstück, Personal im Restaurantbereich sehr nett und aufmerksam
10/10
Reviewed Oct 21, 2025Sehr nettes Personal, sehr gutes Essen und sehr saubere Zimmer. Alles tiptop
9/10
Reviewed Oct 21, 2025Das Essen war sehr abwechslungsreich und immer sehr kreativ angerichtet. Die Qualität der Speisen war auch sehr gut. Das Service Personal ist sehr zuvorkommend und auch speditiv.
Der Saunabereich sollte auch vormittags verfügbar sein.
10/10
Reviewed Oct 20, 2025The location of the hotel is great. The views are magnificent! The staff was really friendly and went out of their way to make our visit pleasant. Special thanks again to Magdalena and Zoltan. The wellness area is diverse and we enjoyed the saunas and resting zones. The food was diverse and the 5 course menu was tasty!!
There is nothing we didn’t like. We would have two suggestions though: a big cart for the gathering of wet towels in the sauna area and the swimming pool could be a few degrees warmer.
10/10
Reviewed Oct 18, 2025Sehr freundliches und aufmerksames Personal, ansprechende Ausstattung der Zimmer, Hotelbereich, Saunabereich, gute Spielmöglichkeiten für Kinder. Sehr leckeres Frühstück, Jause und Abendessen. (3/4-Pension). Vielen Dank!
9/10
Reviewed Oct 17, 2025Schönes und sauberes Hotel, sehr gutes Essen, tolles Frühstück, wunderschöner Saunabereich und freundliches Personal.
Leider sind die Zimmertüren nur durch zuziehen zu schliessen (eher laut).
10/10
Reviewed Oct 11, 2025Great room, food and people
10/10
Reviewed Sep 28, 2025Jó elhelyezkedés , felszereltség , baráti hangulat,
10/10
Reviewed Sep 10, 2025Vyborny personal, naprosto perfektni snidane a vecere
10/10
Reviewed Sep 4, 2025צוות שעושה הכל עבורך ארוחת ערב מעולה
10/10
Reviewed Aug 31, 2025Piękny alpejski hotel, wyśmienite jedzenie, bardzo miła obsługa. Dodatkowy plus to karta/ bilet na wszystkie kolejki górskie w okolicy wliczony w cenę pokoju.
Wszystko mi się podobało.
9/10
Reviewed Aug 19, 2025La partie wellness est top avec 2 saunas, 1 hamam et une cabine infrarouge ☺️ la piscine est aussi géniale. Les chambres sont propres et ont toute vu sur l’extérieur avec balcon ☺️ la nourriture est très bonne et copieuse. Le petit + est aussi la supercarte qu’on nous remet à l’arrivée permettant de faire pas mal d’activités au environs gratuitement.
Tout était top seul petit problème était que certains employés ne parlent pas anglais mais on arrive toujours à se débrouiller ☺️ Aussi (mais c’est assez général dans ce genre d’hôtels) il n’y a pas de bouilloires dans les chambres mais on peux demander de l’eau chaude au bar ☺️
10/10
Reviewed Aug 18, 2025Zimmer sind modern, der Wellnessbereich ebenso. Das Essen (Frühstück, Abendessen) ist hervorragend und das Personal sehr freundlich
10/10
Reviewed Aug 12, 2025Rooms were large and comfortable. The hotel was attractive and very well kept. Staff were charming. Excellent breakfast.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly staff
- •Clean rooms
- •Great food
- •Excellent location
- •Good amenities
Areas to consider
- •Lack of personal touch
- •Sauna availability
- •No kettles in rooms
Cleanliness
9.25/10Rooms were noted as very clean across several reviews.
Service
9.75/10Staff mentioned as very friendly and attentive; specific praises for individual staff members.
Location
9.75/10Hotel's location described as great with magnificent views.
Room Quality
9.25/10Rooms described as large, comfortable, and modern.
Amenities
9.25/10Wellness area praised with creative features; some improvement suggested.
Value for Money
9.25/10Overall experience suggests a strong value for the price paid.
Food and Beverage
9.75/10Food quality and variety highlighted as excellent.
Overall Experience
9.75/10Overall satisfaction expressed across multiple reviews.