Santiago Inn Puerto Princesa Inc

Location-wise, it's conveniently near malls.

Two things I didn't like: 1. The ongoing room expansion construction disturbed our rest due to the noise. 2. The host did not provide an official receipt for the full amount I paid. She only issued a receipt based on the amount credited by Booking.com, which caused issues with my company reimbursement since the receipt did not match my actual expenses.

Spotless when we moved in and new. Perfect base while in Puerto P. Nice bathroom/shower insta hot. Nice little kitchen, bedroom, computer desk area, small living room with smart tv. Washer/dryer. Great value. Near Robinsons Mall, Shakey's Pizza, Starbucks, Pancake House, main road leading to all points on Palawan

Parking is tight but ok when everyone parks right. A large vehicle could be a problem. Trailers, campers....forget it. Long term gets a little claustrophobic. We spent almost a year here last year. They are building larger units

Nice people. Always happy to help. Great value. Nice cafe bar very close. Best Pina colada.

Hot water broke 3 days running. When working it was changing hot and cold every minute. WiFi and TV went out one afternoon. But I understand this is the internet supplier, not the hotel.

Very nice place, good location, very honest staff. I am recommending the place.

Almost every thing. Good Location. Clean. Good facility. I cooked at apartment and staff were very kindly and helpful

Very nice place and helpful owners

The place was nice and clean, even had a washing machine. Good value for the price.

Location was a little bit away from some things, but we made it work

The host Roseanne is so nice and very attentive to our requests… she didn’t asked for any IDs. The size of the room is perfect for us. We even extended our stay because we liked it.

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I really love all the amenities in the room — a washing machine, microwave, stoves, a big refrigerator, etc. Among all the hotels I stayed at during my 3-week vacation, Santiago Inn was my top choice if you want a nice room with all the amenities I mentioned.Highly recommended! 👌

The outside wasn’t great. Transportation isn’t very easy either. Luckily, I have a friend who picks me up to go anywhere. That's why Transportation was not a big issue for me during my stay.

I feel at home while being away from home. Love the place,mainly room 1.

Very good communication before arriving and friendly welcome. The apartment is new and well equipped. Very close to the airport. Big parking space in from of the building. Highly recommended 👍

The comfort,peace and location. Roshin is extra accommodating. Love my stay.

Tiny insects which is pretty common

The hotel apartement has a kitchen with gas cooking plate, baking oven, washing machine, seperate sleep room and a seperate living area with couch and smart tv. The rooms are new and in my opinion clean. As of now, beside they build a new building for new apartements. The hotel is very near to the airport. Near the hotel many small stores beside the street with vegetables or something to drink. Robinson Market you can reach in 15 minutes walking by foot. SM mall you need tricycle, riding 10 minutes.

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The unit was very well equipped, the staff was very friendly and helpful but the main positive was Roshin the manager. She was so helpful and knowledgeable about the area and she would take care of any issues in a prompt, friendly and professional manner. I would strongly recommend this Inn.

Sometimes the noise from the nearby building site was a little loud.

Meine beste Unterkunft auf Palawan + super Ausstattung + sehr sauber + freundliche Mitarbeiter

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Le personnel très accueillant et à l’écoute pour rendre service

Le parki g trop près des petites terrasses.

Best place in puerto

Everything was perfect best accomodation in Puerto we came back just because it was amazing clean and new place fully equipped with kitchen and washing machine.

Doamna care se ocupă de pensiune, foarte de treabă. Mi - a plăcut și distribuirea camerelor, precum și utilitățile.

Nimic în mod special, nu m-a deranjat Recomand cu încredere.

Had such a wonderful and comfortable experience with Santiago Inn! Rooms were equipped with all you would need for a vacation in Palawan. The staff is so warm and welcoming! We would definitely be back to stay here on our next visit.

Everything. Good atmosphere 👌

Tudo! Cozinha grande, duche com água quente, apartamento espaçoso e confortável!

Na

I love the location because its very convinient to go anywhere & the place really cool.

I cant say any because its all perfect to us.

Fairly spacious

Didn’t feel very clean, not a great location

It had everything, large fridge and kitchen area, kettle and lots more we didn’t use but it was there. The lady manager was lovely. Bed comfy, shower great. Lots of hangers, big mirrors….everything we needed and even a washing machine (that we didn’t use)

It was our first property in Palawan and it set the bar far too high! We toured around on scooters for 8 more nights but none were as nice as this.

Stayed for 4 nights. Just checked out. Has everything I needed for my stay. Big kitchen with all the amenities .. good eating area .. tv with prime and Netflix (use your login for Netflix)… comfy & quiet bedroom great for sleep with big closet space.. A/C.. nice bathroom with hot water shower. Home away from home.. clean, good wifi, equipped, good location… great value. Thanks!

Any issues was solved quickly by staff

Seems very promising at first with nice set up. Friendly people who were helpful enough to help us fix problems of the room.

We were very unlucky.. our unit had leaked shower which wetted the whole bathroom floor. It was super disappointing as we booked it for the dry bathroom floor type. And the laundry machine made really loud noises and shook a lot despite a 3 kg load or so.. And the toilet wouldn't flush(they fixed it the next morning but.. yeah not the best memory). If you have enough luck (or they check things before putting it to rent) you might not meet these issues.

Although kinda far from the airport but I like still the location. You have everything in Santiago Inn. Stable internet connection, so tidy, all useful home appliances and there’s a store nearby which is very budget-friendly. Free water and the owner was so friendly and responsive. For those who are bringing their work while on vacay Santiago Inn is the best place for you💜

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Clean and obviously well maintained

Food was consistently cold

Super-host, friendly and very responsive. The units are fully equipped, very clean and spacious. Near everywhere and i like the idea that it is walking distance to the Hospital and Robinsons mall.

Tout c'était absolument génial

Rien

דירה מעולה ללינה לפני טיסה מיקום טוב נקי מאוד ומרווח

לא היה דוש במקלחת, רק ברז ראשי למעלה. לא היו כל כך מים חמים

all was ok

Very clean, and its very cheap for its price

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The apartment is new and clean, simple but enough for us. Peaceful and decent stay. Highly recomended.... Thank you so much

Super ganda ng place and very accommodating si Ma'am Roshen, yung admin ng building.🥰

Wala akong masabi kasi yung over all stay ko is so fantastic.

The location was close to our seminar venue. The location was great, there are close restaurants and department stores where we bought necessary items during our stay. The room was clean, all things needed was there except for the iron. Drinking water was provided during our stay, the hostess is very accomodating and is easy to communicate with since they leave within the area. Overall, the place is superb.

Completely self contained and in a quiet street. The staff were lovely.

I had to buy my own drinking water formy shorter second stay

Location✅ - very convenient. Facilities✅ - super well-furnished and cosy. Feels like a home. Cleanliness✅ - the place is so clean. The cleaners did a fantastic job. It’s a very new place.

1. We were put in the unit facing the ongoing construction noise from 8am to 5.30pm. The walls are so thin. It was right outside our door. Upon check in at 3pm, we were told by the staff to “just bear with the noise”. We were unable to conduct our online meetings with clients due to the ongoing drilling noise. It’s not a restful place at all. We went out immediately to the mall just to wait till the workers were done for the day. Even on the next day, Saturday, there was construction noise from the expansion project. Someone was hammering away at 8am. How can guests rest? A noise barrier should be put up. No construction should be done on the weekend. 2. The management didn’t inform us about a city-wide scheduled power cut for the weekend - essentially the duration of our stay. We found out from our friends. Though the place was super well-furnished with great appliances, we weren’t able to use any of them since there is no backup generator on site. As someone who works remotely, I booked the place because it looked conducive and boasted good wifi signal - a perfect environment IF it’s working… Again, our online meetings with clients were affected. We had to go to a mall as the blackout was from 7.30am to 5.30pm. Did I get my money’s worth? No. Sadly. I also contacted Booking.com for a refund. Have not yet heard from them yet. Until the construction is over, I wouldn’t recommend staying there. You will have to spend the entire day outside because of the relentless construction noise and if there is no wifi, the data signal is only one bar at that place, so you can’t even use your devices for leisure… 3. If you are tall, you will find the bed to be too short. I’m 1.6m and my feet were dangling off the edge of the bed.

Hot water, full kitchen facilities with 4 gas burner, large refrigerator, nice smart TV, clothes washer and good a/c.

The location is quiet but long walk to stores and Robinsons Mall.

This was my third stay at Santiago Inn, and it is super clean, centrally located, and equipped with everything you need. The reliability of the internet connection here is one of the best I’ve experienced anywhere in Palawan (considering it being a remote island) — fast, stable, and perfect for remote work, streaming, or staying connected with loved ones. It has full amenities, including a fridge, a kitchen, and a washing machine, which made my stay extra convenient. Staff were friendly and helpful throughout. Highly recommended for comfort, value, and top-notch service!

Everything is perfect

We like the whole set up its complete

Sometimes the internet cut off/ no signal

Perfectly fine.. You can do whatever you want like cooking, wash of clothes, relaxing kahit nasa loob kpa ng inn 😊

All in na sya..

The apartment was modern and well equipped. There was an abundance of power-outlets and an entertaining lighting system. While the big screen TV was limited to YouTube it was more than adequate. All the equipment worked, including: washing machine, microwave, hot water service, refrigerator, kettle and rice cooker. There was a three burner gas stove and a full gas oven (which we did not use). There were three sari sari stores within metres and a Robinson's Supermarket only 350 m away. Lots of food outlets within easy walking distance. Set well back from the highway so a very quiet location.

Internet could be slow, especially in the evening and the apartment was 2 km from "downtown" (but lots of local public transport available at the end of the road)

The staff are helpful and nice. Place is convenient and not bad for the money . We will be back .

Locations and everything we need in the kitchen.

3rd time staying here, it’s my go to accommodation in puerto now. highly recommend it to all considering booking.

Newly built, really nice place would’ve extended if they had the space for it! Highly recommend it to anyone booking, amenities, wifi, location, they provide water and a fridge for anything. Awesome place.

Nothing.

I loved everything about this family-owned Inn! The Inn is set in a quiet and local neighborhood but is only a 10-min walk from the Robinsons mall and all the fast food joints. And, only 5-mins away from Loki's motorcycle rental whom I also highly recommend. The rooms are spotlessly clean and literally fully furnished as well as having all the appliances needed for a more permanent stay. I honestly felt like it was a home from home. It was a very comfortable 2-night stay. Roshin, the owner is a lovely, friendly with a warm and welcoming smile and is a lovely person. Roshin personally showed me to my assigned room, explained where every thing was and left her contact details in case of any issues...of which there was none. An absolutely sublime stay and I would recommend anyone coming to Puerto Princesa to book with Roshin and the Santiago Inn. ❤️. I shall definitely be back.

El amable trato del propietario

The overall facility, it’s very clean and new. The equipments were complete. You can feel that it is your home. Probably will avail again really soon.

⸻ Highly Recommended – Perfect for Tourists! I recently stayed at Santiago Inn and I can’t recommend it enough! This hotel is an excellent choice for tourists because it has everything you need for a comfortable and convenient stay. The rooms are well-equipped with essential appliances, including fridge, microwave, kettle, automatic washing machine making it easy to feel at home. The location is also a huge plus— The staff was friendly and accommodating, always making sure we had everything we needed. Cleanliness and comfort were top-notch, and the overall atmosphere was warm and welcoming. If you’re looking for a hassle-free stay with all the essentials provided, this is the perfect place. I will definitely come back on my next visit!

It was great! Very beautiful place, clean room and full complete! I been enjoying staying at this hotel. Always recommend 🙏

Just great! Everything is new and clean. There is a kitchen and even a washing machine. Both AC and fan. The blue lighting option in the room was nice. They even have a place to dry the clothes. And it is very nice that they had mosquito nets so i could open the window.

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