Dunn's Apartments at Sandcastles

Clean, like new appliances , great view , host responds quickly .. would definitely stay there again …

The owner constantly chwcking if everyrhing ok

Ac is not enough to cool down the entire place

This review is specifically for Studio D26 at Dunn’s Apartments at Sandcastles. Unfortunately, this particular apartment is not ready to receive guests and needs serious maintenance and updating. The studio is very old and deteriorated, and several issues affected both our comfort and safety. The chair legs are unstable and unsafe, creating a real risk of accidents, especially for children. Water from the air conditioner leaks onto the sofa and the floor, leaving the area wet and uncomfortable. The bathroom floor is extremely slippery, and there is no bath mat provided. The shower curtain is broken as well. There is also only one cleaning per week, which is not enough, particularly for a longer stay. If comfort, cleanliness, and safety are important to you, I strongly recommend confirming which apartment you will receive and making sure it is not Studio D26, unless the apartment has been renovated and these issues have been fixed. That being said, the Sandcastles property itself is good. It is well located and has a nice pool and beach access. My one-star rating is specifically for the condition of Studio D26, not the overall property.

Location, beach, pool.

I Love staying at Sand Castles. The staff at front desk are amazing and very nice. I also like that you get free pass to go to the beach located at the property

The apartment I had the hot water didn’t work after about 5 days the owner switched me over to one of his others for 2 nights extra no cost…

Location Location Location, Exceptional stay! We stayed in a two-bedroom Apt with a private balcony overlooking the beach from the top level, and it was perfect! The view was stunning, and the suite had all the essential amenities we needed for a comfortable stay. The location is unbeatable — steps from the sand, restaurants, and shops. For the price, it’s truly a great bang for your buck. Everything was clean, cozy, and well-maintained. Highly recommend Dunn's Apt Sandcastle Hotel for anyone looking for a getaway with great value and beautiful views!

The door needed a deadbolt from inside instead of a key.

Location and clean conditions

Bed and pillows was not comfortable. No hot water or blankets on the bed only sheets

We were unable to enter the room upon our arrival as the key was not available. We did not have access to the room until the following day . Only 2 towels were left in the room for us

The location was great, the property is located in walking distance from everything

The cable did not work the entire time we were there. They promised to get it fixed but didn’t

Clean good location

Everything about the place was feed and the apartment was excellent. The A/C works, the appliances works, the place was clean. Will be coming back plus I'll be recommending this place to my friends.

Maintenance was hard to locate.

Air conditioner doesn't work, internet doesn't work, television and micro wave also doesn't work.

The location, as always, was a plus. The apartment is not too close to the pool, so it's very quiet. Music is played nightly by the poolside. The restaurant on site is a plus. The food was amazing.

Fistly upon check in the price quoted by booking.com is not what Mrs Dunn was resquesting. She wanted an extra $100us, which I was not going to pay. I did not find her welcoming upon arrival no greeting was given. We did nit realized she was over host.The rooms needed a deep clean, there were cigarette buts in the upstairs room, there was no mirrors apart from the one over the sink in the bathroom, the kitchen sink was leaking,and a few roachs came to visit. The issues with the bugs and the leaking sink were partly resolved by Mrs Dunn. With the current heatwave, the AC was not sufficient to cool the rooms as they were on two leavels, and I think the AC unit is incorrectly placed. It was an extremely hot and uncomfortable 3 nights. The appliances and the apartment itself need updating.

The location and amenities

No elevator and the bed sheets they are old

The location was perfect.

The apartment was filthy upon arrival. The ac, wifi, and TV did not work. I contacted the owner for 2 days and was ignored before reaching out to booking.com. the next day, the ac was fixed but nothing else. I've stayed in other apartments at sandcastles ( for the same price) and had a very pleasant experience. Please read the reviews and be cautious. The owner does not care about the property or the renters.

the location is good and the owners were very nice with communication

I did not like this apartment it had a funny smell, especially in the bathroom the water kept dripping the bathroom was very small this apartment needs renovation it is very outdated compared to the other apartments I stayed at this location

The location was excellent, right by the beach with beach access included in the price. Popular restaurants and hangouts nearby. The rooms were clean and the bed comfortable. Kitchen appliances worked well. The ground were well kept and had a pool, restaurant and bar on site.

The hot water did not work well in shower

I liked the fact that Ochi Bay Beach was my backyard