Han Xuan Boutique Hostel

I had a wonderful stay here. From the moment I arrived, the hospitality was amazing. The host and the lovely staff who prepares breakfast and manages housekeeping were both amazingly welcoming, kind, and attentive to every detail. My room was clean, comfortable, and remarkably quiet at night, ensuring a restful and peaceful sleep throughout my stay after exhaustive xihu trip. I look forward to returning back some time in the future.

The serene surroundings of this xiaoqu (小区), located on the easternmost side of West Lake, were a real highlight. It is quiet and away from the crowds around West Lake, yet still within walking distance. We did not attempt the walk during our stay as it was simply too hot when we visited in late August. Room 303 is an attic unit and we found it quite charming. One thing to note is the relatively high beam/step on the floor separating the bathroom/toilet area from the bedroom, which we estimated to be around 30 cm high. Guests who may have difficulty stepping over a raised beam may wish to request a different room rather than Room 303. Also, as the minsu does not have a lift, guests with large or heavy luggage may prefer to avoid the third floor. We had a wonderful time chatting with the owner on our second morning. We found him a little unusual on our first night, when we returned at around 10 pm only to learn that he had already gone to bed, as he wakes up at 4 am the next morning. However, after chatting with him the next day, we found him to be an interesting person with plenty to share. He is still finding his feet when it comes to running the minsu, but we enjoyed our conversation with him and appreciated getting to know him better.

The minsu was taken over by a new owner, a retiree in his early 60s, just a month before our stay. As he is still settling into running the place, there were quite a few teething issues, some of which were not mentioned during the booking or check-in process. Our booking included breakfast, but there was no fixed breakfast menu. While the owner was happy for guests to make requests, we were not quite sure what or how much to request, especially as this was our first experience staying at a minsu where the owner was still very much finding his feet. We also noticed that quite a few items were not prepared in advance, as the owner seemed to expect guests to prepare or help themselves to some of them. That said, we could see that he was trying his best to manage the minsu on his own, and hopefully, with more experience, these teething issues will gradually be ironed out.

Good location

The mattress is too hard, bathroom was not too clean

Very nice location on the quieter side of the west lake. Peaceful and calm environment. Clean rooms, two double beds suitable for my family.

Some choices with breakfast would have been better.

Staff was very friendly and trying to communicate in English using app. They had a menu from a restaurante close by and she helped to order food after I arrived tired late at night. Very good location close to calm area of West lake. Few restaurants close by and not super crowded with tourists as other regions of West Lake.

The room smelled like cigarette (but I guess this is a problem not only in this hotel but all the others I have stayed in China)

Schöne Lage in der Nähe des Sees. Netter Empfang und viel Hilfsbereitschaft.

Das Bad war sehr klein.

Lo staff ha cercato di accogliere le nostre richieste

Struttura non facile da raggiungere anche perché il nome che c' è su booking non è lo stesso scritto fuori dall'hotel Colazione essenziale Rapporto qualità prezzo non in linea con la media cinese

Unfortunately, I arrived at this charming boutique hostel in pain and unable to walk. If it had not been for the kindness and care of the host/manager, I don't think I could have got through the days. She mothered me, arranged for me to be driven to a hospital, fed me when I didn't want to eat because of the pain and generally took the greatest of care of me. She kept me company as I was unable to go out and enjoy the beautiful surroundings of West Lake Thank you from the bottom of my heart to you and your lady boss for taking such good care of me.

Not being able to explore my beautiful surroundings because of lack of mobility.

老闆娘超級親切，當天免費升級大房間讓我們住的更舒適，還建議我們可以去很多景點，整體真的100分

沒有！

房间大 性价比高 不堵车

Friendly owner and lovely surroundings. Thank you for the warm stay

Nil

I spent 5 nights in this hotel. First, the responsible is very friendly and welcoming! She was kind to adapt the breakfast to my allergies, and was checking if I need anything or give me recommendations. The room was clean, comfortable and quiet. And they offer you Longjing tea at anytime you want :) The location is perfect. You can walk easily to West Lake, there are beautiful places, parks (peaceful and not crowded during my time there) and locations to explore in both the right or the left directions of the main street. It's green everywhere in this neighborhood and the air is clean. Leifeng Pagoda is not far and I went by walk. You can also go to Longjing village by walk if you'd like (it would take an hour, but with beautiful scenery) or grab a bus or Didi/Taxi which are cheap. Wherever you go there's beautiful green scenery. There are some restaurants, a cafe and mini-market very close and also if you walk on the main street toward the right. I'm really happy with my stay in this hotel and its location, and I recommend it!

Struttura a conduzione famigliare, posizione tranquilla, host gentile ad aiutarci per gli spostamenti e molto ospitale. Colazione cinese con un frutto.

Camera piccola, non veniva fatta pulizia quotidiana e nessun cambio asciugamani.

The localization is very good, close to beautiful Parks, the pagoda and temple. My host was very Kind and gentil, the room is very well equiped, confortable and cozy. Trully recommend! Bonus: the tradicional breakfast was delicious

Nothing. It was lovelly

Ubicado en una zona super tranquila, aunque bien comunicada. Atención inmejorable, a pesar de hablar ingles conseguimos entendernos genial. Muy buen desayuno, casero. Habitación bonita, grande y tranquila.

Tutto perfetto. La posizione vicinissima al lago. Stanza pulita e luminosa. Ci hanno anticipato la colazione dato che avevamo il treno molto presto. Ci hanno aiutato con il bagaglio smarrito in aeroporto. Colazione favolosa

La proprietaria è stata estremamente disponibile e cordiale, fornendoci tutte le informazioni di cui avevamo bisogno. Ogni giorno ci venivano offerte bottigliette d’acqua, e la colazione veniva preparata all’orario da noi indicato, con grande flessibilità. La struttura gode di una posizione perfetta: a pochi passi dal lago e situata a metà strada tra il villaggio del tè Longjing Cun e il centro città, rendendo facili gli spostamenti in entrambe le direzioni. Le camere erano pulite, accoglienti e dotate di tutto il necessario per un soggiorno confortevole.

In una delle due stanze, il bagno risultava poco insonorizzato e non dava privacy. A parte questo dettaglio, però, nulla di rilevante da segnalare.

Petit hôtel de charme, simple mais très correct. Bien situé à 10mn à pied du lac, sur les hauteurs de Hangzhou. Le personnel est très aimable et attentif, mais ne parle pas Anglais, on se débrouille avec une application de traduction. Un peu difficile à trouver, dans une allée derrière la rue principale, il faut demander de l'aide pour s'y rendre ou un bon GPS.

Le personnel est très gentil et très serviable, elles nous ont aidé dans toutes nos démarches et demandes et se sont assurés que tout soit parfait pour nous. L'emplacement est située dans une zone calme près de lieux incroyables. Merci beaucoup !

La salle d'eau comprenant les toilettes et la douche étaient un peu à l'étroit mais ce n'est pas si gênant lorsque l'on reste que quelques jours

We had a fantastic stay! Our host, Ms. Zhang, was incredibly friendly and helpful. She was warm and attentive, consistently ensuring we were comfortable and well taken care of. The service was excellent and very family-friendly. Plus, the location was great!

We loved the twin room. Perfect for 2 parents and 2 kids (10 & 6 years old) the double beds were big enough for all 4 of us. Shower was great too.

The staff is super nice and amazing location

Very pretty in a poetic forest setting

The staff was very nice and the bed comfort was fantastic. Bedding included real down duvet which made my rest amazing. It was very quiet at night and you get a very authentic feel of Hangzhou

great location right next to the west lake! super cute and quiet neighborhood. room was very nice, spacious, and clean. owner is super nice and helpful. the morning breakfast is very healthy and nourishing! 10/10 recommend staying here!!

Nicely located in a quiet neighbourhood with lots of birdsong. Easy walk to the lake. Tasty Dim-sum breakfast included. Pleasant staff. Clean and functional.

Bed is fairly stiff, as is typical in China. Room is a tight fit, although worked fine.

Great location. It's walking distance to Huagang, Leifeng Tower. The lady was very friendly. She helped us to use share bikes. She also gave a lot of recommendations to explore the local attractions. Highly recommended!

location

I like the location and friendly staff, very helpful and make us very comfortable.

nice inn and boss very friendly good location with near west lake

nothing

We had a great time. The room was cozy and the beds very comfortable. Since temperatures outside were a bit chilly the host organized a second duvet to keep us warm. She went out of her way to help us with everything we asked for, prepared very tasty (and vegetarian!) breakfast for us and made us feel home right away. It's only a couple minutes walk to get to the parks around the lake and the neighborhood is very quiet at night. Thanks to Didi getting into the city is also pretty easy, making this a perfect choice when visiting Hangzhou.

Very clean room with great location. Good sound insulation for good sleep. Staff is friendly and helpful.

Location, view, cosy appearance

小张 is very friendly & helpful! She helps with carrying our luggages as we are staying at L2. She is also very accommodating when we want to do our laundry. Breakfast is great too, very homely stay! Very close proximity to West Lake, around 5mins by foot to start of Lake to 10mins to Lei feng pagoda

Bed is abit hard for our liking. But overall a great staying experience!

The hostel is of walking distance to west lake, very quiet surrounding. There are sharing bicycles along the road and very easy to get taxi or DiDi by the road side. There is also a nearby bus stop. The host is very friendly and always accessible to any assistance needed. The room is clean and we have all our necessities needed.

There is very limited restaurants and no grocery stores nearby.

Very friendly owner and very helpful and polite.

The location is fantastic, we walked to all the sites. The quality of the room was top shelf, and the staff delightful. Ms Zhang was so helpful, and each morning preparing a great breakfast. From advice on sites through to assisting in the departure ( a taxi to the train station), everything was so well catered for. We will be back.

Good location, well-appointed, comfortable.

Friendly Staff and explain to all our queries. We reach half past mid night and staff actually waiting for us for check in.. Strongly recommended for those who need a quiet place for relaxing.. 西湖区 太子湾 苏堤 just 11min walk from our resort

Resort located near to 西湖区 so it's convenient to visits around. However it's far from city and have to arrange transport if you wish to go down town. Taxi, Grab & Bus services is available - but there's price to pay

Location is superb with walking distance to varouis attractions including Xihu West Lake. Staff is very friendly.

So far I have nothing to dislike. It's a wonderful place and wonderful experience.

its a good location as it is near the main lake. Its a good place for relaxation to really enjoy the fresh air. Transportation is easy as its not far from the city centre. usually less than 18RMB for most trip. Do not take flag down cab and negotiate on price. Always take hail cab. i.e. Didi.

Generally, nothing to dislike. Dont expect elaborative breakfast for the price you are paying to stay. Host is a humble lady.

We were well greeted and hosted by the hostel staff who recommended us places of interest to visit. Hostel is as good as a hotel room. Location is perfect for me who wanted to get away from the city and its so close to the famous lake.. Cab is reasonably priced here. Being further is not a issue. Managed to do some laundry but the dryer may not dry perfectly.

NA

Nice location in the hotelarea on the westside of the lake, very small distance to get to the lake for a walk, option for chinese or western breakfast, (location is only reachable via bus or taxi/didi/car which didn't bother us)

host didnt speak English so communication was a bit tricky yet friendly (translation app is the key)

Close proximity to west lake , decent room and reasonable cost

Breakfast

great location!!!! right across to street to a hidden gem, almost felt like a jackpot!!!

Please be aware that there is no elevator if you carry lots of luggage with you. Also, the room is tiny.

the owner is sweet to prepare boiled egg and yoghurt for ME every morning when I go out for leisure. The bedding is good and silent of environment. Also it’s nearby the Westlake.

There’s no fridge that cannot buy any cold food or items when you wanna taste in the midnight. However, I think the owner won’t be kind of keeping it in their kitchen fridge. And also no lift that it’s quite difficult if your luggage is heavy or if disable to walk stairs.

The staff were very forthcoming and accommodating with our early arrival. Apparently they can prepare a western breakfast upon request, but I didn't use that option and instead went with the Chinese breakfast (mantou, congee, fruit). The location is great for hiking around the West Lake and up toward the Longjing tea plantations. The place was very clean.

The only thing I would mention is that you should bring an adaptor if you use Euro plugs. While I could use my Euro plugs everywhere else in China without one, the power sockets in this hotel seem to have issue transferring power to anything but Chinese power plugs.

- great location, very close to the West Lake and many other tourist attractions - the host is super friendly and helpful, she gave us many useful advices for our visit - foreigner friendly (not many hotels of this price near the west lake are willing to take foreigners) - great services and breakfast

none

location

the size of the room