Ando Hotel Batam

Near the mall , mart and all place

nothing all good very comfortable

Clean, comfort and strategic location

I think they need to give free access to all the apps inside the smart tv

on the spot cleaning room staff semua peramah terima kasih abang abang jaga pintu tak penah lekang kalau ada orang keluar masuk sentiasa alert ,dan bahagian desk peramah dan senang nak cek in apa jua semua mereka bantu tak ada duit pecah pun mereka bantu,nak lintas jalan pun abang jaga pintu tu tolong kami lintas jalan ke seberang

cuma tak ada peti ais

Nil

Nil

Betul betul depan Shopping Mall Nagoya, very strategic

Building location okay, just we got room of 3 pax. The aircond not cold enough. Malam panas sebab aircond position menghala ke tengah bukan ke katil sebelah. Aircond tu located bahagian pintu masuk bilik. So sejuk biasa je

All the staff have beautiful smille. Nice service.

Bilik bersih... Wangi...... Hotel dekat ng mall

Strong aircon

Cleanliness under the bed

Very good.hospitality. staff was efficient from the moment entered hotel. Front desk was very polite helpful and friendly. Room was as per picture. Sufficient and nothing to complain. All went well. Well located too as it's just opposite Nagoya

Nothing.

房间很干净，隔音也很好，员工们的态度很亲切友善，该有的设施都会有，价格很便宜

洗澡时水忽大忽小，一下很烫一下又冷😅，杯子感觉有灰尘，没人用过就没去清理吧希望会改善😊

Near shopping mall and street food

No fridge

都很满意

枕头太軟了

great staff

room small. for 2 twin bed no breakfast.

The bed is excellent

No fridge

Location was just a stone's throw to the Nagoya Hill mall. Plenty of eateries and money changers in the vicinity. Room was generally clean and comfortable.

All the pillow provided were too high. Good to provide some softer ones so as to provide a choice. For one of the rooms given us, there was an odour coming from below the toilet bowl (Rm 705) and the light outside the toilet keeps flickering which affected my mother's sleep.

All the staff very nice,they always have gd smile,,the security always open the door for everyone,

Good location. Clean and the staff are friendly.

My friends said the room located next to road was very noisy.

Clean, easy parking, big room,

Nothing

Close to Nagoya mall & food court

None

Very convenient to walk. to Nagoya Hill and there is alot of nice food opposite of the hotel.

The Wifi keep disconnecting due to poor connection

Staff was rude

Staff are friendly. Clean. Comfortable lounge area and there's area where you can temporarily place your baggage. Strategic location - next to it, there's Alfamart minimarket. At night, if you are craving for Indo street foods, they are just across the street.

The room is quite narrow in space. The price is on a slightly higher side.

- Spacious - Clean - Well lit - Plump pillows - Mini fridge in room.

- Internet unstable. Keep getting disconnected. - No free channels on TV - Bathroom floor slippery when wet. Dangerous for aged and small kids. - Shower mixer erratic. Almost impossible to control the temperature u want.

Kudos to the housekeeping team for helping when my child wasnt feeling well

Toilet was slippery wet/dry especially in the shower. Restaurant is outsourced so no breakfast buffet. Restaurant claimed open at 8am, came down at 8.10am but restaurant was empty. Kitchen staff claimed since Monday wasnt a busy day, the rest of the staff will come in at 8.20am despite opening hours state 8am.

Clean and friendly staff!

All is well!

Overall is nice

The hotel was new and the staff were nice. I had issues with the first room I got and they promptly offered me a different room. The room was clean and equipped with basic amenities. The bed was comfortable and the wifi was good. The tv also had access to various streaming sites. Location was good and it was worth for the price.

The soundproofing of the room to the corridor was not great. I was able to hear when people were speaking along the corridor and when the nearby rooms opened/shut their doors. Not a big issue and it also is dependent on how considerate the other guests are during the stay.

Clean.. nearest all spot like Nagoya Hill and Grand Batam.. staf friendly.. Alfa Mart next to the hotel.. and also nearest Indomaret.. recomended.. I have been here twice. affordable price

I checked in late and when I requested an iron, the iron was already out.

Nearby Nagoya mall, walking distance to Nagoya food court, alot of food nearby and alot of massage place ard. The hotel restaurant aso serve nice food. Can have bfst at hotel while waiting for the shop to open.

No mini fridge and hair dryer inside the room

The location is good, opposite are all the satay stalls and near to Nagoya hills shopping

The sound proof was not good because I can hear loud noise from the neighboring like cars and neighbors

1. The location is very convenient, just located directly in front of Nagoya Hill Shopping Centre. 2. The counter customers service including security guards were very helpful.

1. The bathroom heater was not functioning well, the temperature can be high and low out of sudden during halfway of showering. 2. The soundproofing is poor as we can hear ppl talking at the corridor or walking by. 3. The toilet flushing system was ok, but it was clogged once. 4. Some inconveniences caused as the room doesn’t have formal table. We have to eat quite tricky.

We would like to have small bar fridge to keep medication.

Friendly staff, comfortable bed & pillow and location is perfect...

Hotel room offers a perfect blend of comfort and convenience! The cozy bed ensures a restful sleep, while the modern amenities like the flat-screen TV, high-speed Wi-Fi. The clean and spacious bathroom, complete with complimentary toiletries, is a real treat. We’re thoroughly enjoying our stay!"

Location is nice

Front desk services

Clean

Toilet flush not strong and hot water not consistent when showering

The pillow was too thick, caused neck ache

Location is superb..

No adjoining rooms. Should include breakfast.

Good Location n clean

Location was near to the mall

There was a baby lizard in my room.

The location and the Room.

Nothing so far

Great location. Clean neat. Friendly staff.

Clean

Is clean and the location is near to famous restaurant

Nothing

My wife and I have neck pain due to the pillow being too high. All the pillow was too high

Very clean and pleasant

Short walk to main bar area and large shopping mall Nice restaurant

Noisy main road location No charging point by the bed Noise of scraping chairs in restaurant if you stay on 8th floor The room smelled a bit