The Regency Hotel Kuwait vs Similar Hotels

Some rooms received criticism for cleanliness and decor, but the size and upgrades were appreciated.

Rooms described as spacious and comfortable by many guests; isolated issues include cigarette odor in one room and an inconveniently allocated room for walking in heat.

Mentioned as clean and comfortable.

Some reviews indicate issues with soundproofing and room quality.

Multiple reviews highlighted issues with room cleanliness, including dust and old decor.

Rooms frequently described as very clean and spacious, but a few guests reported cigarette smell and burns on the sofa and some corridor litter which brought the score down.

General mention of cleanliness in several reviews indicating satisfaction.

Several reviews mention cleanliness positively.

The hotel is in a quiet area and appreciated for its proximity to the sea and services.

Guests commented positively on the atmosphere around the area; one note about long walks under summer heat (no golf car) is a minor drawback.

Some negative feedback regarding distance from malls and markets.

Location generally praised, though noted some distance from the city.

Staff received high praise for their attentiveness and kindness, with multiple mentions of excellent service.

Consistently excellent staff mentions (Rami, Bashar, Raphael, Immanuel, Niraj, Bikash and others); multiple guests thanked specific employees for friendly, helpful and prompt service, justifying a strong positive score.

Staff were described as friendly, helpful, and polite by multiple guests.

Staff is described as friendly and helpful, with specific mentions of excellent service.

Breakfast buffet and in-room dining were highlighted positively, with variety mentioned.

Breakfast was praised several times ('الريوق حلو حيل'); F&B impressions are generally positive with no major complaints.

Positive feedback about breakfast quality and variety.

Comments about room service food being inconsistent.

The gym and restaurant features were well-received, offering a good variety.

Some negatives: pool access restrictions, ice not complimentary, no golf car available at times; luggage handling and porter service praised but amenity limitations lowered the score.

Facilities praised, but some complaints about noise.

Variety of amenities available, although some issues raised with room service.

Complaints on pricing in relation to competitor offers and insufficient recognition for regular guests.

Overall guests felt the stay was worth it and would rebook, though a few comments about paid items (ice) and limited pool access slightly reduced perceived value.

Overall good value noted in several reviews despite some high prices.

Mixed feelings on value versus price, but some positives noted.