Frost at Manhattan Heights TowerB vs Similar Hotels

Spacious and clean accommodations mentioned positively.

Room quality is good but some issues reported such as musty bedding and uncleaned items upon check-in.

Room quality was mostly positive but had minor issues mentioned.

Rooms described as comfortable but some mentions of lacking amenities like toiletries.

Mentioned as clean, but also noted a sewer odour.

Several complaints regarding cleanliness issues, including musty bedding, unclean room at check-in, and stains on curtains.

Clean rooms were consistently noted across multiple reviews.

The hotel was noted for being clean, aligning with a standard quality for this hotel tier.

Location praised, adds to the overall positive experience.

The hotel is conveniently located for events and nearby amenities.

Multiple reviews emphasized a great location near amenities.

While the location is convenient for transportation, it was noted to be noisy and not safe in some areas.

Staff is friendly and responsive, going out of their way to assist.

Generally friendly service, but a few negative experiences concerning responsiveness and special requests.

Staff were described as friendly and accommodating.

The staff were described as friendly and helpful, but there were concerns about the online customer service.

No specific comments, assuming standard offerings.

Breakfast buffet received positive feedback; diverse selection and high-quality food.

Breakfast received mixed reviews, some enjoyed it while others had expectations unmet.

No specific food and beverage comments, considered standard for this hotel tier.

Standard amenities expected for hotel quality.

Good breakfast buffet and well-maintained facilities, though the TV amenities could be better.

Amenities such as breakfast buffet and pool received positive feedback.

Limited amenities mentioned; for example, concerns about the water supply and toiletries.

Perceived good value based on positive comments.

Mixed reviews on value; some felt it was overpriced for the experience provided.

General agreement that the hotel was affordable for the location.

Overall perceived as good value especially considering the price for the accommodation.