Eagle Hotel Luton Airport

I had a wonderful stay at this hotel and couldn't have been happier with my experience. From the moment I arrived, the staff made me feel genuinely welcome with their warm hospitality and professionalism. The room was spotless, comfortable, and beautifully maintained, with everything I needed for a relaxing stay. The hotel's facilities were excellent, and the peaceful atmosphere made it the perfect place to unwind. What stood out the most was the exceptional customer service. Every member of staff went above and beyond to ensure I was comfortable and had everything I needed. Their friendliness and attention to detail truly made a difference. I would highly recommend this hotel to anyone looking for a clean, comfortable, and welcoming place to stay. Thank you for making my visit so enjoyable—I look forward to staying here again in the future.

None

It had a room- the bathrooms had been recently renovated. Staff were very accommodating.

Main issue was that in a heat wave there was no air conditioning. Room also had a foul smell coming from the bathroom- a rough combination.

Suur tuba, puhtus.

See, et meie toa akna taga oli sein ja õhku ei tulnud sisse.

Curățenie exemplara si liniștit..

Toate au fost OK

The hotel is in an excellent position. I highly recommend this hotel to anyone who wants a relaxing sleep/stay

Great for access to Luton airport. Very nice and helpful reception staff.

Room was too hot, not sure why as the radiator was off.

All ok

All ok

Locația a fost bună chiar aproape de magazine si nu departe de aeroport.

Caloriferul camerei 11 nu e aerisit cum trebuie si nu încălzește cum ar trebui..Eu si prietena mea am răcit ca au fost doua nopți foarte reci ..Plapuma patului a fost de proasta calitate si scotea din ea un puf foarte deranjant pentru cei cu asm ..

All was there . I was happy.

Noise outside was terrible all night long,no sleep had to have window open as so hot in room

Friendly staff.Good value for money

Nothing

Very pleasant staff and very close to where we needed to be

Locatie was heel goed Personeel was heel vriendelijk

Douche was niet goed meer en had onderhoud nodig. Bed lag niet heel top.

Very clean and good value for money

Too warm that’s my only criticism

Locality to where I was going

Bed very uncomfortable and shower not working properly

Desklady very polite

ratings are strangly high in Luton hotels and restaurants. noisy road and bad sleep, hot in both rooms. pictures not representing the standard of the hotel, look much nicer then it really is. area does not feel very safe at night.

Its local to where we do a gig

Wish they did food

Staff were very friendly and helpful. Room was very clean. Bed was comfortable. Location was great for getting to the train station.

It was difficult to get in touch with staff for checkin, but once we found them they were very helpful.

The hotel is relatively close to Luton Airport, though required a taxi to get there.

Luton high street is rough and disappointing. The staff were rude, and the facilities were bad. It was a hot day in Luton, and we had a fan, but the window opened onto an accessible rooftop, so we didn't feel safe leaving it open all the way. If we'd paid half what we paid it still would have been uncomfortable, but at least affordable. It was a total rip off for what we paid.

Tight parking space. We had to park a minute walk from the property which is still fine.

Helpful staff, even when checking in at 2 AM

The room was okay and fairly comfortable

The property had checked in random people into my room before I had arrived. Leaving me almost stranded because they had not done their job properly. I had communicated with the hotel that I would be checking in at 11pm however they still went ahead and let people check in under my name which is absurd. Very unprofessional staff

The room size and bedroom. Very comfortable bed plus clean bathroom

None

Lovely welcome, clean room and comfortable bed. We could open the windows but the manager could not tell us when we arrived if we could, she didn’t know.

The pillows were awful, you could T class them as a pillow.

The photo of the room look like the property, however that’s a far as it goes!

The location of the property was hurrendous! I’m surprised my car was still there in the morning and that I actually had my tyres still in place to!

Avoid like the plague!! The room itself looked the like photos. But nothing worked in the room including the shower. The location was so rough and we got absolutely no sleep with all the parties/bars/ boy racer tracks going on outside the room! We went for dinner as the restaurant doesn’t serve anything Apart from coffee and oh my word rough area doesn’t even come close!! If your a woman on your own or two women together do not go!

Hotel ok, clean and recently modernised I think. Location noisy and not nice. Parking area not great.

The room and staff

The pub across the road stays open until 3am and you can't sleep due to everyone being outside the pub making a he'll of a noise

free parking and kind staff!

Lovely hotel, very clean, friendly reception staff. Alot of stairs to climb with case but managed. Area abit noisy, but for price was good 👍

Can't say I didn't like anything because for.price all good really

Room was very clean and the bathroom was lovely.

Hotel is advertised as soundproof, however it was very noisy all night long. The room was also extremely warm and only a fan was provided, which didn’t make any difference (even with the window open). Also tried to find a staff member in the night and no one was available. Have tried to message the team to help with a query and no response, although they have messaged me before through the booking.com messaging system. If you need to wake up early for a flight and can’t sleep through a bit of noise, I wouldn’t recommend this hotel.

Great stay needs more pillows for the bed but overall a very comfortable night.

no effort at all to ask for more tea, coffee, towels, anything for that matter, and also super friendly, it feels more as a family run hotel instead of a bigger chain.

nothing, we keep coming back for as long as they let us.

stayed for one night

room supposed to be family but there is not enough place for 2 normal people

Too much dust

Value for money and near town centre. The room was clean.

Check out time, which is 10 am. You could hear the noise from outside. Being near the main road and weekend made it worse.

nice room, bed comfortable and quiet sleep

the lady who checked us in wasn’t helpful she could not speak English very well so there was no understanding no info on checkout which was pretty difficult. no one there in the morning to check us out had to leave through a back door then go round the front and post the keycard through the door. like I said there was no direction on this upon check shower also not able to go hot, or even warm 😑

None.

Upon arrival, I was confused at the entrace door as no one was responding. Had to call the desk. WC was dirty, has stains, i even had to brush it,but didnt go off.

Close to the airport. Excellent staff.

Bed uncomfortable, no lift.

Quite basic. Parking on a small patch of land adjacent. No breakfast or restaurant, and unstaffed in the early morning. Clean.

Great little find , the surrounding area looks ropey at first but it was spot on.

Friendly staff, comfy beds

Clean room, tea/coffee topped up every day, plenty of clean towels. Limited parking available.

We kept having to ask for the heating and hot water to be put on (and there wasn’t always someone on Reception to ask). It can be quite a noisy area (people walking past late at night and talking loudly).

Great room. clean and quiet.

Check in was tedious as the receptionist didn’t seem to know what she was doing and kept me waiting an age.

Nice comfortable room. With good heating. Close enough to the airport and a short walk from pubs and the town centre.

I picked this hotel because it is advertising a coffee lounge and snack bar. Thought it would be nice for breakfast and chilling out but it was shut and according to local businesses it hasn't been open for a while. Don't advertise something you no longer offer.

Great attentive staff and lovely little hotel within walking distance of the city.

Easy central location for where we needed to be. Fast check in and very helpful reception. Nice modern rooms and lovely bathroom. Very clean.

Needed more pillows! Was noisy as room was on roadside. Thought there was a bar in the hotel but there wasn’t.

V.good shower. Comfy bed & duvet. Heating 'bit hit & miss'

Heating 'bit hit & miss'. Rooms a bit sparse: perhaps a picture on a wall?

Please send me the invoice I paid for that night. Many thanks, Cristina

A bit noises durring night time, and smell of smoke. The rest was alright. I slept there with my child just one night. Many thanks

Free parking, clean room and bathroom

Small bed, not very comfortable

Great hotel staff are friendly used it countless times fully recommend

Decent stay by the town, just down the road to the airport as well

Nice, clean & quiet room. Really comfortable bed Nice, friendly staff

Nothing to improve

It was close to the airport

Parking it was difficult

Excellent

Good location - basic clean room. Easy for an overnight before we headed off early to the airport. Parking is available but i would say we were lucky to get a space - we go the last one, and no idea where we would have parked if there wasn't space.

It was nice. I liked everything. The listing mentioned breakfast was available, but on arrival I learned it was not - I'm told this will be corrected in the Hotels listing. There are plenty of places to eat around, and a good Full English breakfast place at the bottom end of the main High Town Road then turn 10 yards to the right, from 5am (very near the train station). Good beers in the Bricklayers Arms.

Cheaper option of hotel for overnight stay for early morning flight from Luton Edge of town centre so walking distance of pubs and food outlets Coffee making facilities in room

Not sure about the area where the hotel Is located crime wise, so was concerned about leaving our car parked on the street.

We arrived late Friday night. There was either a party or night club close by & we heard loud music & talking until 3am. We had 1.5hr dosed sleep. We recognise this is not the hotels fault.

Cushion on bed was unfresh & smelt sweaty