Grosvenor Hotel
Grosvenor Hotel, Sutherland Street, Umtata Central, Mthatha, 7142, South Africa- Ruines
English
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About this hotel
Prime Location
Located just 3.7 km from the Nelson Mandela Museum, Omi’s Wholesome Apartment offers convenience and easy access to popular attractions in Mthatha.
Homey Amenities
Enjoy the comfort of a fully air-conditioned apartment with a well-equipped kitchen, flat-screen TV, and cozy seating area. Relax in a private space with a separate entrance and 24/7 security for added peace of mind.
Traveler-Friendly
Benefit from on-site private parking and complimentary WiFi during your stay. The Mthatha Airport is also just 10 km away for easy travel connections.
To experience convenience and comfort in Mthatha, book Omi’s Wholesome Apartment today.
Nearby Attractions
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Stay Details
Check-in from
02:00 PM
Check-out by
10:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Non-smoking throughout
Private parking
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Food delivered to guest room
CCTV outside property
24-hour security
Room Types
One-Bedroom Apartment
Up to 2 guests29 sqmDouble bed (131-150 cm wide)
Meals can be prepared in the kitchen, which has a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, a private entrance, a seating area as well as a quiet street view. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
29 sqm
Street View
In-room amenities
ShowerTVAir conditioningRefrigeratorDeskSeating AreaFanToiletMicrowaveWashing machineHeatingKitchenPrivate entranceElectric kettleWardrobe or closetOven
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Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(66 total)
Provider-sourced guest reviews.
6/10
Reviewed Sep 14, 2026The apartment was furnished with decent furniture. The host was very helpful in trying to resolve some issues i had.
A smoother checking process would improve the overall experience.
6/10
Reviewed Mar 3, 2026The location was great. It was super clean and comfortable. Aircon worked a treat and had everything you needed overall. The bed was clean and comfortable with comfortable pillows and sheets. The shower and bathroom was clean and nice.
There was no wi-fi, even though it was advertised as having wi-fi. Upon questioning this with the host, they stated that they were changing internet service providers and that was that, no wi-fi. Secondly, I wanted to check in a bit earlier, at 16:00 instead of 17:00, which the host said was fineyet when I got there the room was not ready. A person was ironing in the room and another person came in and removed food from the fridge. This was just a bit strange.
8/10
Reviewed Jan 19, 2026Everything was great, apartment was beautiful as advertised
I didn't expect to bump into the cleaning staff. Even though they were probably still cleaning. I had to first wait for them to leave the room. But I guess they were just doing their job
8/10
Reviewed Jan 19, 2026Very excellent experience, the guy who checked-in me (King) and Sihle the host were amazing in terms of service and friendliness. Thank you for a great facility and I will book again when I am back in Mthatha.
10/10
Reviewed Jan 4, 2026The way it’s so clean and comfortable.
I don’t wanna lie,nothing at all
10/10
Reviewed Jan 1, 2026Inside perfect
Outside
10/10
Reviewed Dec 22, 2025It's in a good location. Very well styled, super clean, seamless entry.
8/10
Reviewed Oct 13, 2025Immaculate
Construction next door but it's understandable
10/10
Reviewed Oct 10, 2025Clean nice space for relaxing and getting some work done
8/10
Reviewed Oct 6, 2025The room was clean as shown in pics
Apart from stained linen all was good
8/10
Reviewed Sep 29, 2025It has everything you would need in an apartment
It's not spacious
10/10
Reviewed Sep 14, 2025Everything was great
10/10
Reviewed Sep 11, 2025The property is very neat, beautifully decorated and very lovely.
Everything
9/10
Reviewed Sep 3, 2025the apartment
the location
10/10
Reviewed Aug 29, 2025The host and hospital is exceptional. The host goes out of her way to ensure the comfort of her guests.
The outside view. My room is facing a dilapidated building that's being built from scratch.
10/10
Reviewed Jul 30, 2025Everything
9/10
Reviewed Jul 7, 2025The cleanness, everything was proper
10/10
Reviewed May 25, 2025The property was clean and host was friendly
10/10
Reviewed Apr 12, 2025The cleanliness, the homely vibes, I would stay in this apartment whenever I visit UTA, It is easily accessible, security is on high alert, shopping malls are in close proximity, perfect for a weekend getaway❤️❤️🥰🥰😍😍👌🏼👌🏼🙏🙏✌️✌️
10/10
Reviewed Jan 5, 2025Had an exceptional stay at this apartment! Very welcoming host who is extremely responsive and easy to reach. The apartment itself was perfectly equipped with everything we needed, including air conditioning that was a lifesaver during the hot days. The TV was also a great bonus. The apartment was also impeccable clean and good attention to details. The location was ideal and I never felt unsafe during my stay - also has covered parking behind a gate. Would highly recommend to anyone visiting the area!
N/A
9/10
Reviewed Dec 19, 2024I liked the setup of the apartment but the dilapidated and vandalized neighborhood (house) compromise its aesthetic.
The bed mattress is slopy and uncomfortable, there was a lady cleaner making disturbing noise by banging the iron rails in the morning just adjacent to our door and with the dustbin trolley. Please advise her.
10/10
Reviewed Nov 9, 2024Host is very friendly and really welcoming.
Nothing
10/10
Reviewed Oct 22, 2024Everything about the apartment, it’s clean and cosy.
Nothing, I liked everything.
10/10
Reviewed Oct 8, 2024Room quite spacious and have everything you need e.g. washing machine, microwave, ironing board and iron.
10/10
Reviewed Oct 7, 2024Clean. Warm.
10/10
Reviewed Sep 8, 2024The apartment is quite clean and spacious. The bed is very comfortable with clean linen and the electric blanket was a cherry on top. It’s safe and there’s parking on site. The host is very friendly and quick to respond to any queries.
Opposite the building we used, there’s what looks like a dumping site. Not quite pleasant😅 That’s all
10/10
Reviewed Aug 29, 2024Cozy, privacy, on site security personnel, covered parking
Nothing comes to mind
10/10
Reviewed Aug 15, 2024Great place! i would book again
Nothing
10/10
Reviewed Aug 6, 2024We had a wonderful time relaxing in this beautiful setting and would highly recommend it to others.
10/10
Reviewed Jul 27, 2024Very spacious and clean
Nothing
9/10
Reviewed Jul 22, 2024I love the fact that everything that one would need was provided for in the room. The iron and ironing board, microwave, fridge and stove. Great facilities.
Nothing
10/10
Reviewed Jul 15, 2024Very clean and beautiful place.
The location is not bad.. Just that the apartment is facing a dilapidated building which has very bad views
10/10
Reviewed Jun 7, 2024Safe and secure
9/10
Reviewed Apr 13, 2024Cleanliness
Having to fetch keys.
10/10
Reviewed Mar 30, 2024The location of the venue and the cleanliness
Fetching the key was a hassle.. a better way needs to be established
9/10
Reviewed Feb 15, 2024The place was clean and located in a very good vicinity close by shopping
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Cleanliness
- •Service
- •Room Quality
Areas to consider
- •Location
- •Cleanliness issues
Cleanliness
8.76/10While reviews mention that the apartment was clean, there were concerns about stained linen.
Service
10/10Guests noted exceptional service from the host who went out of her way to ensure comfort.
Location
8.76/10The location was mentioned as being less favorable due to views of a construction site.
Room Quality
10/10Overall sentiment indicates the rooms are well-decorated and beautiful, as advertised.
Amenities
9.76/10The apartment had everything needed for a comfortable stay.
Value for Money
9.76/10Overall positive sentiment about the value received for the stay.
Food and Beverage
9.76/10No specific comments, but indicates a generally positive experience.
Overall Experience
10/10Guests had wonderful experiences overall and would recommend the property.