Grosvenor Hotel
Grosvenor Hotel, Sutherland Street, Umtata Central, Mthatha, 7142, South Africa- Ruines
English
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About this hotel
Swimming Pool and Thatched Deck
Lodge Bellagio offers a serene escape with its inviting swimming pool and charming thatched deck, perfect for relaxing under the sun or enjoying a refreshing dip.
Comfortable and Well-Equipped Rooms
Individually decorated rooms at Lodge Bellagio are designed for comfort and convenience, featuring air conditioning, tea-and-coffee-making facilities, and flat-screen satellite TVs. The private bathrooms are stocked with complimentary toiletries for a pleasant stay.
Delicious Dining Options
Start your day with a delicious full English breakfast in the dining area. For other meals, enjoy packed lunches, snacks, or dinner upon request. Barbecue facilities are also available for guests to use at their leisure.
Experience comfort, relaxation, and convenience at Lodge Bellagio. Book now for an unforgettable stay!
Nearby Attractions
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Stay Details
Check-in from
02:00 PM
Check-out by
10:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
Garden
BBQ facilities
Laundry
Luggage storage
Express check-in/check-out
Airport shuttle
Safety deposit box
Fax/photocopying
Golf course
Ironing service
Breakfast in the room
Packed lunches
Non-smoking throughout
Outdoor pool
Sun terrace
Private check-in/check-out
Daily housekeeping
Designated smoking area
Accessible parking
Airport shuttle (additional charge)
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Special diet menus - on request
Allergy-free room
Snack bar
Lockers
Vending machine - drinks
Kid-friendly buffet
Outdoor furniture
Picnic area
Wine/champagne
Fruits
Shuttle service
Fire extinguishers
Invoice provided
Smoke alarms
Key access
CCTV outside property
CCTV in common areas
24-hour security
Security alarm
Room Types
Standard Double Room
Up to 2 guests20 sqmQueen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
This air-conditioned room comes equipped with tea-and-coffee-making facilities, a mini-bar and a flat-screen satellite TV. The private bathroom includes a shower with free toiletries.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Room details
20 sqm
In-room amenities
ShowerAir conditioningHair dryerMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroomHeatingSatellite channelsSofaElectric kettleWardrobe or closetElectric blanketsToilet paper
Family Room with Shower
Up to 4 guests30 sqm2 Double bed (131-150 cm wide)
This air-conditioned family room is consisted of of a TV with satellite channels, a private bathroom as well as a balcony. The unit has 2 beds.
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
30 sqm
In-room amenities
ShowerSafety deposit boxTVAir conditioningMini-fridgeRefrigeratorDeskSeating AreaMicrowavePrivate bathroomHeatingSatellite channelsSofaElectric kettleElectric blanketsToilet paper
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Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(172 total)
Provider-sourced guest reviews.
9/10
Reviewed Aug 30, 2026The admin and assistance from everyone
10/10
Reviewed Jun 12, 2026everything, especially the rooms & the cleanness
nothing
7/10
Reviewed Jun 3, 2026Decent accommodations. The small chilling area outside was a nice touch.
Cockroaches
8/10
Reviewed May 16, 2026It's winter they should have electric blankets or warm blankets
8/10
Reviewed May 12, 2026The bed is very low, I am a tall person.
10/10
Reviewed Apr 6, 2026Did not eat breakfast, my requirements is halaal🙏
Everything was in order, no complaints
8/10
Reviewed Jan 19, 2026Wow my kids don't forget Mamtolo very friendly warm n understanding. Thanks for hosting my kids. Yu were awesome
7/10
Reviewed Jan 19, 2026The attitude we received because we arrived early hours of the morning. calling was a hustle. We called informing them that we were having issues and will be late, but when we got there we were taken from pillar to post
8/10
Reviewed Jan 19, 2026The property was clean and very accommodative
9/10
Reviewed Jan 18, 2026I liked everything about it
Nothing at all
7/10
Reviewed Jan 14, 2026Cleaneliness and the pool area
The noise made by the other group
7/10
Reviewed Jan 1, 2026Room was generally clean and safe area
Toilet had a smell
4/10
Reviewed Dec 27, 2025Nothing, it was just an accommodation
The TV was not functioning. We walked out of the room directly into the dining room. When you open the bathroom door, it opens directly onto the exit door. The chips on the furniture and the wall decor give an unhomely atmosphere.
10/10
Reviewed Dec 24, 2025Everything is Sorted...
10/10
Reviewed Nov 20, 2025Très spacieux Calme Facile a trouver Une grande cuisine a disposition
Nous n’avions pas le petit-déjeuner inclus ( malgré le prix payé pour la chambre) On nous a proposé le petit-déjeuner pour 200 rands par personne c’est environ 11 euros ALORS que sur le site il est annoncé à 7 euros environ 200 rands b’est très cher et en plus je crois qu’ôn nous a pris pour des pigeons Donc pas pris
9/10
Reviewed Oct 1, 2025The Lodge is quiet, relaxing and very homely. We enjoyed our stay and the receptionist gave us a tour even though we arrived later than communicated. Will definitely come back in our next visit that side.
I did not realize that breakfast was not included, however, that didn't matter for this trip.
9/10
Reviewed Oct 1, 2025It was very nice and quiet
I didn't like their DStv limited stations we couldn't watch soccer
9/10
Reviewed Sep 19, 2025The accommodation and the view
10/10
Reviewed Sep 15, 2025The staff is frustrated and we enjoyed our stay
Evening the water was Luke warm but they explained they had load shedding
6/10
Reviewed Sep 7, 2025I liked that it was clean and quiet.
The staff had a bit of an attitude and we didn't have hot water the night we arrived.
8/10
Reviewed Sep 3, 2025Located in a very convinient place
6/10
Reviewed Jul 29, 2025Close to town
Shoddy heater blanket,
7/10
Reviewed Jun 21, 2025The beds were very comfortable and the rooms were clean
The Astro turf on the entrance by the pool was wet and could be a potential hazard.
10/10
Reviewed Jun 2, 2025The reception was welcoming and our room was beautifully made and clean
Nothing I didn't like
9/10
Reviewed May 11, 2025everything
10/10
Reviewed Apr 20, 2025I liked everything about the place
None
10/10
Reviewed Apr 9, 2025I went there with my family. Lodge is in a secure location. Staff is exceptionally good. Zandile, the receptionist, is absolutely well informed, very friendly, and their service is above par.
10/10
Reviewed Feb 17, 2025Good location. Beautiful rooms with all the required amenities, loved the decor in the individual rooms. Friendly staff and safe parking.
10/10
Reviewed Jan 29, 2025Everything about the place is perfect
8/10
Reviewed Dec 25, 2024The place is nice and clean
10/10
Reviewed Dec 23, 2024It’s clean and in a quiet area
The TV & aircon kept on switching off by themselves
2/10
Reviewed Dec 23, 2024Noise from other guests that wasn't controlled. I couldn't sleep at all.
3/10
Reviewed Dec 10, 2024I waited there for 1:15 to prepare the room for us
10/10
Reviewed Dec 9, 2024Place very clean and their staff was very friendly
8/10
Reviewed Dec 3, 2024the location was quiet. the place was good-looking. and ultimately a very beautiful lodge with friendly staff.
the pool was too small & shallow. Everything else was just perfect.
10/10
Reviewed Nov 27, 2024I liked everything, especially their pool area...the room was clean and the shower water was warm♥️♥️
N/A
10/10
Reviewed Nov 25, 2024Very comfortable and clean and the staff is so nice and helpful.
Nothing, everything is up to stand.
10/10
Reviewed Nov 19, 2024The view next to the pool,that area
No shower caps😄
10/10
Reviewed Sep 26, 2024The warm welcome from the receptionist,their clean rooms and comfortable beds ,anytime I need a place to sleep in Mthatha,I will choose this one of
nothing
10/10
Reviewed Sep 12, 2024Looks exactly like the pictures. It’s cleans
10/10
Reviewed Sep 9, 2024The receptionist was so kind and welcoming , the room was clean through out my stay , the place is beautiful
9/10
Reviewed Sep 2, 2024The location is so peaceful, the staff is welcoming and friendly, privacy is good.
The television doesn’t have entertaining channels, there was no soap.
10/10
Reviewed Sep 2, 2024Room
Nothing everything is was good
7/10
Reviewed Sep 1, 2024Receptionist was very friendly and caring. She is excellent in her work
Noise due to party held
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Clean room
- •Friendly staff
- •Convenient location
- •Spacious rooms
- •Accommodating property
Areas to consider
- •Toilet smell
- •TV not functioning
- •Bathroom door layout issue
- •Limited DStv stations
- •High breakfast price
Cleanliness
8.43/10Room was generally clean but had a smell from the toilet.
Service
9.4/10The staff was friendly and provided good service despite some frustrations.
Location
9.44/10Located in a very convenient place.
Room Quality
7.89/10Room had several functional and layout issues, contributing to a less than homely atmosphere.
Amenities
8.42/10Some amenities like DStv were limited; however, the kitchen was a plus.
Value for Money
8.38/10Breakfast pricing was perceived as high compared to expectations.
Food and Beverage
7.93/10Breakfast was not included and was considered too expensive.
Overall Experience
8.9/10Overall a pleasant stay with several enjoyable aspects despite minor issues.