Casa Luna natales

Nothing People saying location is not a good argument : puerto natales is so small you can do everything by walk anyway and We the house is, is « far » from the center

Cash policy only - Staff not friendly because I don’t speak Spanish and wanted to pay by card. This policy is not indicated properly !! Kitchen is disgusting 🤢 not cleaned Almost no tools to cook or to eat Bathroom not cleaned while I saw the cleaner in the morning making the beds, the bathroom should be also cleaned : there were hear everywhere

Casa limpia, cómoda, cerca de todo

Habitación cómoda Buena ubicación

Demasiado calor en la habitación Desayuno escaso Horario de uso de la cocina muy reducido

La posizione a due passi dal mare

La stanza era un buco con igiene appena accettabile. I materassi erano sfondati, il bagno era un orrore e l’arredamento ha visto sicuramente tempi migliori. I proprietari sentiti via Whatsapp per organizzare un’escursione si sono defilati quando abbiamo chiesto dei dettagli ulteriori, siamo stati accolti gentilmente ma poi non abbiamo più visto nessuno nei due giorni in cui ci siamo fermati lì. La colazione era immangiabile: due fette di prosciutto e formaggio in un piatto filmate con cellophane in frigorifero e del pane stantio.

Limpieza y calefacción

Check in muy tarde

OK, ce n'est pas très cher et c'est propre, MAIS...

...1/ l'hostel est situé sur une rue très passante, et est lui-même assez sonore 2/ le staff est inexistant : pas de message en amont pour préciser les heures de réception, et une fois sur place pas aimable voire franchement antipathique 3/ prix flous

We liked the cleanliness, the quiet atmosphere, the good heating, the location, and the friendly staff

Breakfast was quite basic, especially considering that many guests go hiking. Although we could use the kitchen we expected better breakfast since it was included in the price.

Bon emplacement, personnel aimable, bon petit déjeuner. L'impression d'être comme chez soi dans une petite maison, je m'y suis sentie hyper bien :)

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Casa com cerca de 5 quartos para alugar sendo assim tranquilo para dormir. Com boa relação preço-qualidade. Bom pequeno almoço, simples mas bom.

O isolamento dos quartos em relação ao som. Mas isto aqui é um defeito em toda a Patagónia. Aqui como é uma casa com poucos quartos ae se nota pouco.

La limpieza, lo cómodo de las instalaciones y sobre todo la buena ubicación

Bardzo profesjonalna i pomocna obsługa. Pomagają zorganizować czas. Dobra lokalizacja, blisko centrum. Naprzeciw sklepik z empanadasami.

Pokoje takie sobie.

excelente ubicación ! personal muy amable , buenas instalaciones

Limpio, silencioso

Hab.chica

La atención, la tranquilidad para poder descansar, la limpieza (impecable), la comodidad, excelente ubicación, el desayuno (súper). Recomendados 100%.

La calefacción estaba muy alta y no pude regularla. La puerta de la habitación se atasca en el piso y cuesta abrir o cerrar (necesita un pequeño arreglo)

Location

Equipment, weird approach of the landlord. Breakfast was included, but it was bare minimim, everysingle day. Feel unwellcomed and strange here. Very tiny wall, everything was heard. Bedsheets were super weird and not clean.

Location was great, close to the waterfront and many amenities of Puerto Natales which is a friendly little town. Cindy arranged a taxi pickup from the airport which went smoothly. There is a lady comes in to work every day who kept the place clean but we were unable to communicate with her.

Cindy was helpful in advance but when we arrived was simply 'business like'. The offer to help arrange tours did not materialise - we found an operator ourselves which worked out very well in the end. Cindy said she had arranged a taxi to take us to the bus station on the day of departure which did not turn up and we were unable to contact her. Fortunately we had allowed enough time to walk there but it's quite far uphill. The bedroom was very basic - no bedside lamp was a problem.

Very Kind owners Help to organize TRIPS

Very nice people! Had a great stay for a a great price. The tenants were very responsive and helped with borrowing hiking poles and let us store some of our stuff there!

There is only one bathroom for 4 rooms but I never had to wait

It was a great budget option. Breakfast was available early for when we needed it. The room was on the small side, but good enough for what we needed it for. We were able to store our bags while doing W-trek.

They would like payment in cash which was only told to us 30mins before arriving so did not see it until we got there. Someone far from the bus terminal, but uber was available and reasonable. We were able to walk from the terminal to casa luna.

Convenient quiet location. There's a bakery right opposite and you're minutes away from the sea promenade and centre of town. I got a double room to myself though I'm travelling alone. The place is kept very clean and they make the beds daily. The shower was great! Hot water available 24/7.and kitchen available for use.

Daily breakfast could use a bit more variety. Offering eggs would be great. Would be helpful if basic shower gel/ soap and shampoo could be provided. Bedside lamp would be useful.

Thoe house is close to the city centre. Everything was clean and we were able to leave some luggage during our hiking trip. The breakfast was nice and was set up really early for our early bus.

Patricio and rest of the staff were exceptionally nice end helpful.

I think that this is a very good place for a budget stay in Puerto Natales. I really like the friendliness of the host. Everyting was fine, there was a free coffee in the common area. Definitely recommended.

Best value for the money

None

Host Patricio has great hospitality, try his best to help you.

Wifi could not be connected in my laptop, mobile phone could connect. I do not know what is real problem.

very friendly hosts, good breakfast, coffee and tea around the clock, walking distance to shopping, cafés and restaurants