Aparta Hotel Roma

The day we went!

Found a condom package and women's hair also in the bed when we arrived.

El alojamiento muy bien ubicado sencillo y limpio

No funcionaba el agua caliente

le dejeuner est acceptable mais pas continental avec un evaintail de choix. situe non dans l'hotel mais juste a cote dans la rue principale duarte

une large fenetre dans la salle de bain qui peut laisser voir votre intimite de l'exterieur. pas d'eau chaude. les vitres de separation de la douche et wc jamais nettoyer.

El espacio estaba bien decorado y estaba cerca de todo lo escencial. El dueño fue todo el tiempo muy atento y el desayuno era exquisito. Llegamos desde Puerto Rico por Ferry y nos permitieron hacer un check in mas temprano. Quedamos encantados.

No tengo nada malo que decir.

Great!!!

Hot water need to be more consistent

Todo en general aceptable y buena ubicacion 🤪🥰

None

Ubicación

Habitación muy oscura, con vista a una pared, olor a moho. El baño: lavabo no funcionaba, muy poca agua y era agua hirviendo. El sanitario no bajaba, cuando entramos tenía restos fecales, la puerta de la ducha no funciaba, no había jabón. Los aparentes propietarios son italianos, estaban hablando de nosotros en italiano frente a mi esposo que es también italiano. 😐

The location and the cleanliness.

The location is the best, close to everything, rooms are big, everyone is friendly and helpful, David went out of his way to accommodate me with what I needed, I recommend this hotel 100%.

Nothing, all excellent!

la ubicación fue excelente me gusto mucho.

que estaba la calle en reparación.

Bien

Réception internet

Lo único bueno es la ubicación. Pero por ese precio hay más hoteles que están mucho mejor.

Para empezar el recepcionista es algo despistado, parece que es nuevo. Tardo muchísimo en hacer el checkin, le comenté que no iban mis enchufes de la habitación y no me buscó ninguna solución. El desayuno es fuera del hotel, en una cafetería que atienden horrible con un desayuno muuuuy básico y te tratan fatal. La habitación olía muy mal pero al menos estaba limpia. Los enchufes rotos, luces rotas, en fin, ni repito ni lo recomiendo.

L’accueil

Pas de cuisine

Muy cómodo y amable personal

Me gustó todo

La ubicación

Todo bien

La posizione e l'ordine

I lavori davanti che finiranno e la prima camera un po' problematica. La seconda buona.

Todo excelente no hay queja

Excelente ubicación, el apartamento es muy amplio

Falta un poco de mantenimiento en general sobre todo a las cortinas

The room is exactly as it appears in the pictures. The staff was very friendly and helpful. The breakfast options were great. David was very courteous and kind. Would definitely stay again.

La ubicacion

Todo bien

Staff was super and very attentive.

I sid not like that I dis not knew about it before

Location

No hot water, mold in the shower and the refrigerator. Internet connection continuously dropped.

Location

Everything was fine

O apartamento é incrível! Grande, espaçoso. O hotel fica em um ponto maravilhoso, bem na zona colonial, na esquina da rua principal. O quarto estava sempre limpo. A cama é enorme e muito gostosa.

Em um dos banhos o chuveiro não esquentou. No dia seguinte pela manhã já estava funcionando.

Era amplio muy amplio eso me gustó tenía una cama enorme jaja

Es muy antiguo, toallas rotas pero limpias, deberían meterle mano a ese hotel xq las habitaciones son enormes lindo! Para invertir en el

Location was great. Staff was friendly.

We booked a 2 bedroom but on arrival it was not available so they gave us 2 bedrooms not joining but on the same floor. One apartment had a leak under the sink. They inspected the leak but did not repair it? The property is old and needs repairs. The food in the morning, that was included, was always cold even after pointing it out several times.

Ubicacion del hotel, buen trato del dueño del hotel

Infraestructura antigua pero aceptable, buena relacion precio calidad

La proximité avec la calle Condé. Les fast food, magasins, le supermercado. Les distributeurs de banque. L'amabilité légendaires des Domilicains.

quasiment tout, puisque je viens régulièrement.

Heel schoon hotel. Hele grote kamer. Alles was naar wens. Goede locatie. Heel goed bed.

Lage sehr gut. Sauber Der David ist sehr nett und hilfsbereit

Location was great.

Bed too low and too soft.

Personal war sehr freundlich.

Zimmer war nicht sauber. Dusche und toilette defekt. Alles sehr "schmudelig" Sehr lärmig.

The staff was excellent! Very friendly and helpful, they went above and beyond to ensure we enjoyed our stay. Additionally, the included breakfast was a lovely bonus and exceeded our expectations!

Staff at the hotel were very friendly , polite and helpful . The hotel location was helpful for us, allowed us to walk everywhere.

El lugar tiene perfecta ubicación, cerca de la zona colonial el recepcionista muy amable creo que se llamaba David. El ascensor estaban un poco tenebroso, pero lo importante es que sí había ascensor. La habitación súper espaciosa, los sillones, súper cómodos y la cama espectacularmente rica. El desayuno fue servido cerca en Hotel y muy buen sabor y servicio. Es desayuno típico de República Dominicana

Todo muy bien

I usually do not put any reviews but I have to say that I will definitely stay there again. The property is to close to everything , the breakfast was delicious , so many restaurants near by and the staff were all very pleasant.

The tv is very small and far from the bed.

Cercano y conveniente

Convenience

Bueno

No tengo comentario negativo bien

La habitación grande y cómoda. Buen aire. Baño grande. Todo de maravilla. El personal muy atento y profesional. David en la mañana muy atento y sonriente. La verdad es que la ubicación en la calle del conde una maravilla. Y el desayuno delicioso y muy bien atendido por las camareras. Volveré pronto

Nada.

Todo. David una elegancia de persona. Los encargados de noche y tarde maravillosos. Las habitación una pasada de cómoda y grande. Aire bueno y baño de lujo. Todo de maravilla.

Todo me gustó

Es todo excelente desde que llegas y te recibe David con una sonrisa y la mejor predisposición y Teresa hermosa que nos arreglo impecable la habitación

Irnos ja

L emplacement très bien. propreté de l hôtel

Mérite un rafraîchissement, meubles un peu vieux

El personal es excelente, amable y servicial. La localización es excelente, queda en el corazón de la Zona Colonial. Provee fácil acceso a supermercados, museos, restaurantes y a lugares de interés cultural y religioso.

No había cafetera en la habitación. Sugiero que se provea.

The personell is amazing. Very attentive and responsive at all times. Super friendly too

No complaints

I loved the location, the breakfast is included and was great, loved the flexibility of the place and booking.com, as you can change your stay however you want. The property is safe and you have staff at font desk at any time. The night shift front desk man was amazing and David was there in the morning. They’re all great and do everything to accommodate you the best way possible. The bedroom was very spacious too. The only pictures I have is of the breakfast included! Omg, it was too good

The bathroom sink was a little bit dirty in the back part of the faucet and the bedsheet was a little bit stained. This was understandable because the property is old but everything was great.

Everybody was very friendly. Rooms were clean on a daily basis. Location was perfect within walking distance to any tourist spot, stores and restaurants.

Apartment is old. Staff doesn't care about guests at all.

Nothing, just a good coffee .

We eat at the hotel restaurant and the food was very good. Because of our language barrier, service was a little slow.

I relied on my translation app and the time it took, persons wasn’t willing to assist. I felt ignored at times in the restaurant.

Big room, great breakfast, great staff.

Shower was a problem. Older equipment.

Nothing

Very poor customer service and the hotel is gross. Blank sheets dirty.

The location

Not having hot water all the time, the closet doors did not work, the air conditioner did not work well and there must have been some type of mole or whatever in the air conditioner because I got sick. Also the inside door handle kept coming off and I had to keep putting it back on. One of the ceiling fans did not work, but having breakfast everyday provided by the hotel was great.

Nothing I wasn’t able to check in and they still have my money I need my refund

Nothing I wasn’t able to check in and they still have my money I need my refund

Location was great. Breakfast was great

We did not get the room we requested

Breakfast is served at a Cafe around the corner from the hotel. The breakfast was very good. The hotel is located just steps away from Calle Conde. The staff was extremely friendly and helpful.

The room furniture needs to be cleaned or replaced. Some of the sofas had visible stains.

The ladies at the front desk & cleaning ladies are super nice & helpful. The breakfast included at the sister restaurant was hearty and a nice addition. I got to talk to the owner & he seemed chill & takes pride in his establishment.

The two bedroom apartment was really spacious, beds were big and comfortable and good hot water in the shower.

The kitchen was not well-equipped to cook for a family of four. There were barely any utensils, crockery or pots and pans.

Price & Location

Dirty sheets. 0 hot water.

The manager was friendly & quick to respond to issues. The receptionists were friendly & patient. The housekeepers were friendly, helpful & constantly cleaning. My room was spacious, clean & comfortable. The hotel is centrally located with an elevator, fan, ac & cable tv. I would return.

I didn't like the orientation of the room originally assigned to me. My quirkiness. But fortunately the nice receptionist was patient and let me see other available rooms. I was happy with the one i finally chose. The room had an odor to it. But was ok after I got air freshener & aired it out. A night of serious rain caused a leak in the room's ceiling. It was tended to by the night crew and stopped when the rain subsided. I needed to constantly adjust the toilet tank chain for it to fill up properly. My shower & sink water had stopped running for a few hours. Housekeeping & management came by immediately & the water was soon restored. When the water returned it was cold. And I thought it was a hotel issue. but after i turned a valve in the bathroom, the hot water returned. The hotel shows potential, and with a little bit of maintenance & upkeep, Roma could be a top accommodation in the area. My stay was great after the nuances minimized & i figured out a few work arounds.

Location, close to business, restaurants, stores

My room was clean upon arrival, but not even the bed was made and the towels weren't change in 3 days

Location

Hot water was a hit or miss and sheets were not always clean to the eye.